relationship selling

In the realm of sales, there is a fundamental truth that holds the key to long-term success: building genuine relationships with customers. 

But what exactly is relationship selling, and why is it so crucial? Join me on this journey as my special guest Tabitha Benway, and I are diving into this topic and uncovering its remarkable potential.

Tabitha has served in relational sales for the last 13 years, studying how people think, what's important to them, what makes them buy, and how to serve them at the highest level. 

She brings this wisdom to her work, teaching how to create content and communication that causes the right people to buy.

Tabitha is a wife, mom, and entrepreneur who believes that when we are all bringing our gifts and serving in the way we were intended to, there is no competition, only infinite abundance for all.

Unlike traditional sales approaches, which often embody a transactional and pushy nature driven by fear and scarcity, relationship selling takes on a feminine essence. It's all about putting the relationship first and foremost. 

As Tabitha puts it - sales is about helping people buy what they want.

Picture this: understanding your customers' needs, goals, and desires, and serving as their trusted advisor. It's not just about pushing your product or service — it's about genuinely helping them find the best solution, even if it means pointing them elsewhere. 

So, are you ready to revolutionize your sales game and create lasting relationships with your customers? 

Tune in as Tabitha, and I delve into the world of relationship selling. It's time to unlock the magic of authentic connections and pave your way to long-term sales success. 

Trust me, your business will thank you!

Key Takeaways:

• Special birthday announcement (00:00)
• Who is Tabitha Benway (02:23)
• The idea of infinite abundance for all (04:05)
• Healing competitive nature (06:19)
• What is relational sales, and why is it important? (10:33)
• The power of being vulnerable (16:40)
• Creating content and communication that causes the right people to buy (20:05)
• The biggest Tabitha’s lesson in relational sales (24:30)
• How to connect with Tabitha (26:43)

Additional resources:

- Go and grab Tabitha’s freebie: The Top 3 Mistakes Entrepreneurs Make that Confuse & Repel their Ideal Client from Ever Buying.

- Connect with Tabitha on Facebook.

- - - 

- Shout-out for my birthday! Locking in Belief Systems (LIBS)

- Register for my FREE 90-minute launch and learn Success the Feminine Way.

- Book a free consult call with Team Prosperity.

- Achieve high levels of prosperity and share your stories in our two Facebook groups:

• Success Without Struggle
• Prosperity Experience

- Go grab your FREE copy of Prosperity Guide!

The Prosperity Approach is a podcast showing ambitious, God-centered women how to master their inner game so they can lay down the struggle, manifest their dreams, and LOVE life as they go.

Follow the podcast on your favorite app, so you never miss an episode! Click here.

I’d be so grateful and honored if you took the time to leave a rating and review. 

Don’t hesitate to get in touch: screenshot this episode and tag me on Instagram at @allysonchavez_ .

About: 

In this episode of the Rise Urban Nation Podcast, host Taryell Simmons engages in an insightful conversation with Dominic Turner, a Strategic Account Executive at Modern Health. Dominic brings over fifteen years of sales experience to the table, specializing in various domains such as cloud content management, enterprise information management, data security, and IT solutions. His extensive background and expertise equip him with the knowledge to effectively sell and succeed in complex technical sales environments.

Dominic's role at Modern Health revolves around delivering personalized preventive healthcare and comprehensive mental health solutions as part of an HR benefits package. During the interview, Dominic highlights the importance of prioritizing mental health and wellness in today's fast-paced world. He sheds light on the challenges faced by individuals and organizations alike, emphasizing the need for proactive measures to maintain overall well-being.

The conversation delves into Dominic's exceptional sales and marketing skills, evident through his consistent track record of exceeding sales quotas year after year. He has received multiple sales awards and President's Club accolades for surpassing annual sales targets. Dominic's ability to sell complex technical IT solutions and services based on a global delivery system is commendable, reflecting his expertise in social selling and various sales methodologies.

Additionally, Dominic shares his insights on relationship development, leadership, strategic thinking, and selling to C-level executives. His analytical capabilities, strong presentation and communication skills, and entrepreneurial mindset contribute to his success as a sales professional. Dominic's passion for his work is evident as he describes himself as a "pure hunter" when it comes to finding net new accounts and new business opportunities.

Tune in to this engaging episode of the Rise Urban Nation Podcast to gain valuable insights from Dominic Turner, and discover how personalized preventive healthcare and comprehensive mental health support can transform lives and enhance overall well-being in today's fast-paced urban environment.

Connect with Dominic Turner!

Email: dominicturner11@gmail.com

Linkedin: https://www.linkedin.com/in/dominicturner1/

Join the Movement with RISE Urban Nation Podcast

🚀 Unite. Uplift. Ignite. 🚀

Thank you for tuning into RISE Urban Nation Podcast, where we transcend the ordinary and step into a world of extraordinary narratives and insights. Our mission goes beyond mere conversation; we're igniting a movement for unity, elevation, and transformation within the Black and Pan-African community.

Every episode brings you closer to trailblazers and change-makers who are redefining the landscape in entrepreneurship, innovation, and empowerment. From Taryell Simmons' passion for Equity, Diversity, and Inclusion to Adesola Akindele's commitment to economic strategy and community growth, our hosts facilitate deep, impactful discussions that resonate with our listeners.

Why Subscribe to RISE Urban Nation Podcast?

• ✨ Inspirational Stories: Learn from the experiences and wisdom of influential figures.
• 🌍 Pan-African Focus: Explore narratives that specifically resonate within the Black and Pan-African diaspora.
• 💡 Actionable Insights: Gain practical knowledge to fuel your entrepreneurial journey.
• 🌟 Empowerment: Get motivated to overcome hurdles and turn obstacles into opportunities.

Your Role in This Movement

• Like and Subscribe: Show your support by liking and subscribing to our YouTube channel. Your engagement helps us reach more people and amplify our message.
• Share the Podcast: Spread the word! Share our episodes with your network and help us build a community of like-minded individuals committed to making a difference.
• Feedback is Welcome: We thrive on your feedback. Let us know what you love, and what you'd like to hear more of.

Stay Connected Don't miss out on any updates or new episodes! Follow us on our social media platforms, and visit our website for more content and resources.

👉 Find Us Here:

• RISE Urban Nation Website
• Follow us on Instagram
• Connect on Linktree
• Subscribe to our YouTube Channel

Together, let's RISE! 🔥

It's not surprising that Bronwyn Spira, after trying many different sales strategies, landed back on the founder-led model. In mission-driven companies, founders often deliver the most compelling pitch.

She then set about recruiting a sales and marketing team to support the sales process across the entire customer journey.

Stick with us to the end where Bronwyn leaves us with her three growth tips for every CEO.

Chapters:

00:00 A platform for patients and practitioners

04:20 Getting Sales Started

08:32 Back to Co-founder Led Sales

12:25 The Importance of Strong Marketing

16:56 Finding the Right Sellers - Hungry and Driven

24:15 Building Relationships and Trust Over Time

30:42 Customer Success at Scale

33:40 The Future of Force 

38:25 Executive Sponsors 

42:53 Three Tips for CEOs

About Our Guest:

Bronwyn Spira is a physical therapist and the founder and chief executive officer of Force Therapeutics, a provider-prescribed digital care management platform that empowers patients throughout an episode of care. Bronwyn is passionate about improving patient engagement and satisfaction with rehab and recovery by delivering high-quality, clinically validated remote care to patients, regardless of access challenges.

Social links:

https://www.linkedin.com/company/force-therapeutics/
https://twitter.com/FORCETherEx
https://www.linkedin.com/in/bronwyn-spira-40578815/

You can learn more about and connect with Alice Heiman in the links below.

Website: https://AliceHeiman.com
Connect with Alice on LinkedIn

Welcome to the Selling from the Heart podcast with Darrell Amy and Larry Levine as they feature Brad Adams, a dynamic and engaging speaker, trainer, and coach who helps clients transform their organizations and accelerate revenue growth. Darrell shares the analogy of "slowing down to speed up" and this captures what Brad says about investing in people. 

If leaders want their sales reps to improve their relationship selling with their ideal clients, then they have to model how to invest in people to their sales reps. Coaching requires a significant time investment but the payoff translates to better relationships, retention, and results.

HIGHLIGHT QUOTES

Avoid being transactional and invest in your people instead - Brad: "When you just tell people what to do, it's almost like a salesperson being very transactionally-minded with their clients. You're being a transactional-minded leader when you're telling people what to do versus spending that extra time guiding them, provoking them, asking them very profound questions to get them to the realization that maybe they can do things a better way." 

Make the time investment to coach reps on relationship selling - Brad: "We don't do coaching as leaders because it's really hard and it's really time-consuming, but yet if we were to do that, we would mold the person into being a better relationship seller."

Connect with Brad:

LinkedIn

Learn more about Darrell and Larry: 

Darrell | Larry | Website

Got a video about how you sell from the heart? Share it by texting VIDEO to 21000.

SUBSCRIBE to our YOUTUBE CHANNEL! 

Please visit WHYINSTITUTE.COM

Please go to WORKBETTERNOW.COM

Click for your Daily Dose of Inspiration

Check out the 2023 Authentic Selling Challenge

Get your Insiders Group FREE PASS here

The world is changing so fast and customers’ patience is wearing thin, which means sales and marketing need to stick together!

That’s why we invited a Sales Coach for the Harvard Entrepreneurial MBA Program to share her tips on integrating sales and marketing while making it all about our buyers, not about us. 

In this episode of Markigy Podcast, your host Leanne Dow-Weimer welcomes Carole Mahoney, Founder of Unbound Growth, to explain the fundamentals of buyer-first sales and marketing. Carole offers her candid advice on how to change your mindset around sales so you can have better conversations and sell with your buyers, instead of selling to/at them.

In this episode, we discuss:

• How marketing and sales can benefit each other in a more productive, buyer-first way.
• Where to start in developing a framework for integrating sales and marketing.
• Why the root cause of your churn might not be what you think.
• How to leverage the intersection between product-led growth and sales-led growth.
• Psychologically backed questions to ask customers to get to their real needs and move decisions forward.
• Why the future of marketing is collaborative and AI-driven.

Remember, none of these tactics are a silver bullet. You still have to do the work to understand your customers and find a solution that works for their unique situation.

Meet the Host:

Leanne Dow-Weimer, Founder & Host of Markigy Podcast https://www.linkedin.com/in/leannedow

Meet the Guest:

Carole Mahoney, Founder of Unbound Growth, expert sales coach

https://www.linkedin.com/in/carolemahoney

Links to content here: 

Visit Unbound Growth’s website: https://www.unboundgrowth.com

Pre-order Carole’s book, Buyer First: Grow Your Business with Collaborative Selling: https://carolemahoney.com/books

Listening on a desktop & can’t see the links? Just search for Markigy: The Science of Marketing Strategy in your favorite podcast player.

This episode was produced and brought to you by Reignite Media.

Get in, we're doing a newsletter

https://markigy.ck.page/ad2ef4f78e

Years of trust can evaporate in a matter of moments if you forget this simple rule. Dmitri Leichik learned the hard way that customers are not buying your product, they are buying your commitment to their success. The moment they perceive a transactional motive, you’ve lost.

Utilizing a founder led sales model, Twistellar has grown globally and still relies on Dmitri’s long term relationship strategy that in many cases takes years to mature from conversation to trust to a project.

If you sell B2B, you have to assume that a potential customer already has a trusted supplier. They may say no to you on a Monday and yes on a Friday because something changed in that relationship. 

Timing and luck are everything and that’s why you have to be tireless in maintaining relationships over long periods of time.

Highlights

3:24 You need to clearly understand how people interact, how people communicate, how your sales people actually work every day to make their customers happy. Only then can you automate the process.

5:14 A professional consultant must focus on the customer’s business processes, not the solution features.  Sometimes our role is to convince the customer not to spend money on a solution because the business is not ready.

8:27 In sales, the first step needs to be defining “What difference can you bring to the table?”

9:49 To be successful, three factors need to come together at the same time: You need luck to be in the right place at the right time, you need to be very active to be in as many places as possible, you have to be working hard to make every customer successful.

11:49 I still do most of the selling myself since I am the best person to match business needs to technical solutions. I am a technical advisor and am never trying to sell a specific solution.

13:47 In B2B, a potential customer already has a supplier to solve their problems. You have to get to them at the exact moment where they have some reason to consider a new partner.

14:45 We work 12-14 hours a day so that we can always be available to give friendly advice. That’s how we ‘sell’.

18:48 To win business, you have to demonstrate that you bear the responsibility for the project’s success.

20:49 It can take years to build a relationship before the first project. On the other hand, one wrong action can spoil that relationship in one day.

23:01 You must consider all of the people in an organization who benefit from your work. They are part of your word of mouth referral network especially when they move to a new company.

26:50 The sales process ends when the work is done and the customer is happy.

28:10 Mistakes can be made and it's critically important to take responsibility for them. We recently underestimated a project by 400 hours and we accepted the loss.

About Our Guest

Dmitri Leichik is CEO and co-founder of Twistellar,  #1 Salesforce Consulting Partner in Denmark. Dmitri brings more than a 20-year background of being a co-owner and CEO of a group of trading and production companies, providing hands-on management experience.

For now, Dmitri is a business expert who's responsible for corporate strategy, finances, business development, customer relations, and general operational efficiency in Twistellar. He managed to gather a team of 100+ motivated professionals in just 5 years.

Dmitri is a master of business & service processes automation and optimization. He ensures that the customer is always the key figure at Twistellar.

Connect with Dmitri

Linkedin

Twitter

About Guest Company

Twistellar is a #1 Salesforce Consulting Partner in Denmark, working with customers in the USA, Europe, Asia, and Australia. The company provides top-quality Salesforce solutions development services to solve complex business issues and boost sales.

Twistellar has grown from 0 to 100+ in-house consultants in 5 years. The company's headquarters are located in Copenhagen, Denmark, with development centers in Poland and Georgia. Twistellar also has its own products delivered on AppExchange — Sculptor CPQ (a native Salesforce interactive quote generation solution) and Dash (a visualization tool for dynamic clickable charts in Salesforce Lightning).

In 2022, Twistellar was announced as the #1 Salesforce Consultant in Denmark by Clutch.co and entered the global TOP-10 list of the best Salesforce Consultants by Forcetalks.com.

You can learn more about and connect with Alice Heiman in the links below.
Website:https://AliceHeiman.com
LinkedIn: https://www.linkedin.com/in/aliceheiman/

Sales has such a bad reputation. 

Have you noticed that? It triggers both people being sold to and those doing the selling. I have had experiences on both sides of the table and felt either icky as the person extending the offer or manipulated as the one having the offer extended to.

But then I started applying a different sales concept that I love and feel comfortable about. And what’s the best part - it works! 

Not only is my business proof of that, but I also have a guest whose results confirm the power of these methods - applying them, she multiplied her conversion rate by over 400% in the first two years.

She is Nicole Cramer - a high-vibe sales coach for female health and wellness entrepreneurs. Nicole is the CEO of her multi 6-figure company, Healthy Steps with Nicole, whose team members are dedicated to its sole mission to make the world a healthier place through selling and serving.

Nicole specializes in how to start conversations that lead to clients through her proven sales system - she used this process to generate a fully booked roster of private clients with a paid-in-full waitlist. 

She is also one of only twelve Exactly What to Say Certified Guides, making her a specialist in sales language and conversion. Nicole focuses on high-touch, relationship-based selling, where making the customer is more important than making the sale.

Today she’s here, willing to share some of her secrets with us!

🎧 Tune in for this episode of the Prosperity Approach as Nicole is explaining:

💎 why everything is a sale

💎 why relationships are crucial for sales

💎 how to handle rejection

💎 4 cornerstones of prosperous sales conversations

You don’t wanna miss this one!

Key Takeaways:

- Intro (00:00)

- Who is Nicole Cramer? (01:34)

- How to have more prosperous sales conversations and get more clients? (02:49)

- The importance of relationships in sales (05:10)

- When you invest in someone and get burned? (11:48)

- How to deal with rejection (17:32)

- Magic words - four cornerstones of conversational excellence (22:31)

- How can people find Nicole (30:17)

Additional resources:

Grab your copy of Nicole’s phenomenal freebie 33 places to find clients - training video + workbook!

Check out Healthy Steps with Nicole's Podcast.

Book a free consult call with Team Prosperity, and let us help you on your prosperity journey.

We hang out in the Success Without Struggle Facebook group. Join us and learn all the ways to achieve high levels of prosperity. 

Get the free Prosperity Guide and share your story in the Prosperity Experience Facebook group!

I’d be so grateful and honored if you took the time to subscribe and leave a rating and review. 

Don’t hesitate to get in touch: screenshot this episode and tag me on Instagram at @allysonchavez.

Episode 14 in the Avon Sales Training Series. This episode host Terrie Lightfoot of the Training Team is joined by Avon Expert Janine Evans.  Listen in to hear Janine’s golden nuggets on relationship selling and how that helps her build her business.

Janine has been with Avon for 24 years, and in that time has been building both her own business and growing a fantastic team underneath her. When it comes to relationship building, Janine believes that a great relationship is the key to customer loyalty, so much so that some of her customers have been with her since she joined Avon, a whopping 24 years ago!

On this episode of The Sales Vitamin Podcast I talk with Annie P. Ruggles, owner of The Non-Sleazy Sales Academy. 

She's the granddaughter of a literal used-car salesman.  Literally.  One of the best in the Chicago area.  Annie's spent the last 10 years developing a disdain for hard-sales, tacky self-promotion, and overly competitive sleazeballs to help small businesses find a better way to grow their business.

She's the Founder and the Dean of The Non-Sleazy Sales Academy where she's guided hundreds of people toward making deeper connections, lasting impressions, and friendlier, more lucrative transactions and conversations.

Annie got her start in musical theatre.  Not your normal route to the sales profession.  However, she found herself in the role of a marketing manager with no experience.   That's when she discovered her knack for promotion. 

She soon discovered that marketing your product or service is not the same as selling it.   So, she went on a quest to help others distinguish the art of selling from the art of manipulation and formed the Academy.  

Here's what we discuss in this episode: 

• Why she dove into sales.
• How The Non-Sleazy Sales Academy was born. 
• Little "M" vs Big "M".
• When to talk and when to be quiet. 
• Know - Like - Trust.
• The empathy gap.
• The "used car" salesman.
• Emotional and technical sales skills.
• One sales vitamin. 

Connect with Annie
Official Website
LinkedIn
Phone  312-857-3273
Email annie@anniepruggles.com

Special Offer from Kitcaster

Kitcaster is a podcast booking agency that specializes in developing real human connections through podcast appearances.

If you are an expert in your field, have a unique story to share, or an interesting point of view-- it’s time to explore the world of podcasting with Kitcaster.

You can expect a completely customized, concierge service from their staff of communication experts.  Kitcaster is your secret weapon in podcasting for business.  Your audience is waiting to hear from you.

Go to this link at Kitcaster to apply for a special offer for friends of The Sales Vitamin Podcast