shop owner

Tara Topel joins us to celebrate the 75th anniversary of Topel's Service Center, Inc.! As a Co-Owner of an independent shop and towing center, Tara brings a unique perspective to the table. During the episode, she covers ways in which shops can support schools, emphasizes the importance of encouraging youth to join the trade, and stresses the significance of taking care of your technicians—paving a brighter future for the automotive industry.

(1:59) About Topel’s Service Center
(16:17) Supporting the Community
(27:45) Hiring Youth in the Shop
(33:30) Servant Leadership
(42:18) Communicating with Techs
(48:07) Promoting Technician Careers

Resources:
WrenchWay Shop Membership: A Better Way to Hire Automotive & Diesel Technicians

WrenchWay's $1,000 Monthly Giveaway

Download the free WrenchWay mobile app:
App Store
Google Play

About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122

About Our Guest:
Tara Topel
Co-Owner, Topel's Service Center, Inc.
tara@topels.com

Connect with us on social:

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• YouTube
• TikTok

Stephanie Stanke, Owner of Wooster's Garage, brings a fresh perspective in this week’s episode on how our industry can address one of its most significant shortcomings—the technician shortage. Stephanie discusses the importance of collaborating with local youth and schools, how she has built alliances with her competitors, and ways the industry can attract more female technicians.

(2:07) Stephanie’s Automotive Career
(12:56) Getting Involved with Local Schools
(29:27) Industry Losing Its Best People
(33:52) Working with Other Shops
(45:12) Changing the Industry’s Perception
(56:47) Attracting More Female Technicians

Resources:
WrenchWay TechMission Local Events

WrenchWay Shop Memberships

Download the free WrenchWay mobile app:
App Store
Google Play

About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122

About Our Guest:
Stephanie Stanke
Owner, Wooster's Garage
stephanie@woostersgarage.com

Connect with us on social:

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• Twitter
• LinkedIn
• YouTube
• TikTok

In this episode, Jay Goninen is joined by Mark Wilson, Co-Founder & CEO, and Sara Kerwin, Director of Marketing at WrenchWay, to discuss the unfiltered truth about WrenchWay’s three-year journey in the automotive & diesel industry. The team discusses lessons they’ve learned, changes they’d like to see in the industry, and some hard truths that shops and dealers need to hear. Plus, they give some shoutouts to some industry all-stars.

(5:48) WrenchWay’s Special Limited Time Pricing
(26:23) Biggest Industry Frustration
(37:30) How WrenchWay Has Made a Difference
(41:49) Industry All-Star Shoutouts
(48:56) Future of Technician Recruiting
(55:53) Projection of the Industry & WrenchWay

Resources:

TechMission Local Events

WrenchWay Shop Membership

Download the free WrenchWay mobile app:
App Store
Google Play

About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122

About Our Guests:
Mark Wilson
CEO & President, WrenchWay
mark@wrenchway.com

Sara Kerwin
Director of Marketing, WrenchWay
sara@wrenchway.com

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• LinkedIn
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• TikTok

Victoria Thomas, CFO & Co-Owner of Kellymoss Inc. joins us on this week’s episode to discuss the growth that comes from failure and having the right mindset. Victoria and host, Jay Goninen, also cover the lack of women in automotive, the value of telling your story, and how to overcome the financial barrier of motorsports to get started in racing.

(1:51) Victoria’s Background
(16:03) The Story of Kellymoss Inc.
(27:38) Growth That Failure Causes
(45:03) Lack of Women in Automotive
(57:02) Future of Motorsports

Resources:

Refer your industry friends to WrenchWay and earn free t-shirts. Learn more.

Download the free WrenchWay mobile app:
App Store
Google Play

About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122

About Our Guest:
Victoria Thomas
CFO & Co-Owner, Kellymoss Inc.
victoria@kellymoss.com

Sponsor:
OK. Your customer’s engine or transmission has failed. But now is not the time for them to trade their vehicle – not without a working engine or transmission. Besides, would they have kept their vehicle another 3-5 years if their engine or transmission had not let them down?

If you answered “yes” then Jasper Engines and Transmissions is your choice to give your customer’s vehicle new life and many thousands of miles of enjoyable driving performance.

When considering the high cost of a new or newer used vehicle, there’s a pretty good case to be made for replacing a drive train component that has failed or is delivering poor performance – rather than trading their car, truck, van or SUV. Install a quality re-manufactured JASPER product for less than your customer would have to invest in a new vehicle or a newer used vehicle.

Check out their website at jasperengines.com to learn more about the money-saving value of JASPER.

Connect with us on social:

• Facebook
• Instagram
• Twitter
• LinkedIn
• YouTube
• TikTok

In this episode, Jimmy Purdyt is joined by Lalo Castro of Paso Robles Auto Repair. They reflect on whether they would become business owners again and share their unique path to shop ownership. 

They also discuss their former shop and the changes they've had to make once they became business owners.

00:05:35 Ease transition with legal contracts.
00:07:31 Takeover existing business for success.
00:15:44 Listen to your mentors.
00:20:45 Employees are not replaceable.
00:24:56 Create a positive shop culture.
00:29:50 Become a good leader.
00:34:38 Invest in yourself and your business.
00:39:43 Negotiate costs to save money.
00:40:52 Pay techs fairly.
00:45:44 Be proactive and productive.
00:52:43 Clean up for efficiency.
00:57:43 Take control gradually.
01:02:43 Respect, not superiority.
01:03:45 Establishing shop boundaries and roles.
01:11:05 Constantly strive for progress.
01:12:37 Network with other shops.
01:21:04 Do your research before buying.
01:26:55 Learn from mistakes.
01:27:05 Take risks and learn.

Kathleen’s drive and passion are contagious in this week’s episode! Tune in to hear Kathleen Long, Chief Revenue Officer at RepairPal, cover the positive impact of being transparent with your technicians, the true value of networking, and the importance of investing and measuring your business correctly.

(3:03) Kathleen’s Background
(12:48) Definition of Networking
(26:20) Shops Investing in Their Business
(43:36) Building Trust & Communication
(53:06) Future of Shop Leadership

Resources:

WrenchWay’s Solutions for Shops

Hear more from Kathleen:
7 Secrets to a Successful Auto Repair Shop
TechMission 22

Download the free WrenchWay mobile app:
App Store
Google Play

About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122

About Our Guest:
Kathleen Long
Chief Revenue Officer, RepairPal
kathleen@repairpal.com

Sponsor:
WyoTech is one of the nation’s leading automotive, collision, and diesel training schools found in the heart of the Rocky Mountains.

With hands-on training 8 hours a day, 5 days a week, their graduates are career-ready in 9 months!

WyoTech offers 3 core programs in automotive, diesel, and collision. WyoTech also offers 6 specialty programs in High-Performance Power Trains, Trim and Upholstery, Advanced Diesel, Applied Service Management, Street Rod, and Chassis Fabrication. Countless opportunities for students to work with their hands, never online.

Check out WyoTech in Laramie, Wyoming by visiting WyoTech.edu

WyoTech starts students four times a year allowing many opportunities for students to start their careers in the trades.

America is built on the trades and needs skilled technicians now! WyoTech is the place to get the training you need for the jobs America needs TODAY.

Know your brand. Forge your path. WyoTech.edu

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Should shops pay technicians for their inspection time? Tune into this week’s episode to hear Murray Voth, President of RPM Training, answer the “tough” questions, discuss what it means for your shop to be a thought influencer in the community, and cover the importance of identifying your strengths and weaknesses.

(7:57) Identifying Strengths & Weaknesses
(14:15) Thought Influencing
(23:56) Fear of Training Technicians
(35:50) Paying Technicians for Inspection Time
(55:44) History of Being a Technician

Resources:

WrenchWay Local Chapters

Download the free WrenchWay mobile app:
App Store
Google Play

About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122

About Our Guest:
Murray Voth
President, RPM Training
murrayvoth@rpmtraining.net

Sponsor:
Since 1965, Universal Technical Institute has trained thousands of students to pursue their dreams.

If you want to train for an exciting career in transportation, skilled trades, or energy…UTI may be the school for you.

You’ll learn how to work with tools and equipment from some of the world’s top brands, like BMW, Ford, General Motors, Daimler (DIME-LER) Trucks and more…that’s why many of these brands recruit UTI grads when hiring.  PAUSE

Develop your skills in state-of-the-industry labs. Train in a blended learning format designed to mirror the industry.

You can graduate in less than a year. And their career services department is here to support grads as they launch their careers.  

UTI has a national reputation, with a variety of programs to choose from at campuses across the country. You’ll learn the skills you need in a hands-on environment that doesn't feel like a traditional school. 

See how you can get started today.

Disclaimer: Some programs may require longer than one year to complete. UTI is an educational institution and cannot guarantee employment or salary.

Connect with us on social:

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• Twitter
• LinkedIn
• YouTube
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As the Owner of Auto Express of Hamilton, Josh Sellers has grown a lot and is still growing from his experiences. Tune into this episode to hear some lessons he has learned during customer interactions, find out the importance of listening to your staff and peers, and gain tips for building an amazing shop culture.

(6:44) Learning from Other Shops
(16:47) Good Shop Culture
(36:51) Evolving into a Great Place to Work
(45:39) Listening to Your Staff

Resources:

Auto Express of Hamilton on WrenchWay

Help us reach 1,000 Schools on WrenchWay. Refer a school by emailing info@wrenchway.com or checking out our website.

Download the free WrenchWay mobile app:
App Store
Google Play

About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122

About Our Guest:
Josh Sellers
Owner, Auto Express of Hamilton
js@autoexpressofhamilton.com

Sponsor:
OK. Your customer’s engine or transmission has failed. But now is not the time for them to trade their vehicle – not without a working engine or transmission. Besides, would they have kept their vehicle another 3-5 years if their engine or transmission had not let them down?

If you answered “yes” then Jasper Engines and Transmissions is your choice to give your customer’s vehicle new life and many thousands of miles of enjoyable driving performance.

When considering the high cost of a new or newer used vehicle, there’s a pretty good case to be made for replacing a drive train component that has failed or is delivering poor performance – rather than trading their car, truck, van or SUV. Install a quality re-manufactured JASPER product for less than your customer would have to invest in a new vehicle or a newer used vehicle.

Check out their website at jasperengines.com to learn more about the money-saving value of JASPER.

Connect with us on social:

• Facebook
• Instagram
• Twitter
• LinkedIn
• YouTube
• TikTok

The workforce has changed since generation “why” grew up and stopped conforming to yesterday’s habits. Eric Chester, Founder of The Center for Work Ethic Development and author of several leadership books, understands this more than most. Listen in on this episode to learn more about what it means to be relentlessly recruiting, how to evolve your shop with the changing workforce, and much more!

(1:26) Eric’s Background
(6:50) Evolving Workforce
(23:28) Becoming Fully Staffed
(37:45) Fishing vs. Hunting
(45:34) Always be Recruiting

Resources:

WrenchWay School Connect

Download the free WrenchWay mobile app:
App Store
Google Play

About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122

About Our Guest:
Eric Chester
Founder, The Center for Work Ethic Development
eric@ericchester.com

Sponsor:
The Zimbrick story began in 1965 when their founder, John Zimbrick, purchased a Buick franchise at the corner of Park and Regent Street in Madison, Wisconsin. John built his dealership around a philosophy he called “Loving Care Service" and the rest is history. 

Today the Zimbrick family of dealerships has grown to 16 new car franchises. They have 20 service locations throughout Dane County, an additional store in Milwaukee as well as 3 award winning Body Shops.

Zimbrick is behind every errand, every road trip, every commute, every holiday visit, and every emergency. Their customers rely on them for safe and reliable vehicles to get them there and Zimbrick is always looking for talented individuals to help them in their mission. 

Winner of Best of Madison and Madison People’s Choice Awards for 2022, Zimbrick is proud to serve its community. Visit the Zimbrick WrenchWay page at zimbrick.wrenchway.com to find out how you can join their team.

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Few technicians make the hard leap to shop owner. In this week’s episode, Gabriel Christian, Owner of Import Performance Auto Repair, walks us through his journey from technician to owner, discusses lessons he has learned while being in the industry, and stresses the impact of a good service advisor.

(1:13) Gabe’s Background
(10:06) Engineer & Car Manufacturer Appreciation
(21:36) Lessons Learned as a Tech
(36:05) Early Management Training
(48:46) Technician Consistency & Efficiency

Resources:

WrenchWay Reverse Job Posts

Download the free WrenchWay mobile app:
App Store
Google Play

About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122

About Our Guest:
Gabriel Christian
Owner, Import Performance Auto Repair
gabe@importperformanceusa.com

Sponsor:
Fullbay makes life easier for just about everyone in the shop. Its streamlined workflow helps boost tech efficiency and productivity, meaning more vehicles (and more revenue) can roll into the shop. Shop customers are big fans of their software, too, because it gives them their own portal to authorize work, see how things are going, and even communicate with the shop.

Guess what? Owners love Fullbay, as well—but not only because it lets them see how things are going during a day at the beach. The app makes it easy for them to send estimates and invoices. And with Fullbay Payments and Fleet Payments, they’ve made it easier than ever for your customers to pay those invoices.

Want to learn more about Fullbay? Head to Fullbay.com/wrenchway!

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The same shop management and technician recruiting strategies that were used 30 years ago don’t work like they used to. In this episode, David Cuene, Managing Partner at Broadway Automotive, joins us to discuss several topics, including taking care of your team, adapting to changes in the industry, and more.

(1:27) David’s Background
(7:54) Reevaluating Shop Culture
(22:23) Shifts in the Industry
(31:42) Technician Hiring & Pay
(42:56) Managing Young Technicians

Resources:

Help us reach 1,000 Schools on WrenchWay. Refer a school by emailing info@wrenchway.com or checking out our website.

Download the free WrenchWay mobile app:
App Store
Google Play

About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122

About Our Guest:
David Cuene
Managing Partner, Broadway Automotive
dcuene@broadwayautomotive.com

Sponsor:
Don’t lose work - Today’s tech-savvy consumers value instant gratification so they start their searches for service and repair on their computers and smartphones. Did you know that 81% of consumers do online price comparisons before, during, AND after they have already authorized the work?

Gain these customers by becoming RepairPal Certified. RepairPal will introduce you to new customers through repairpal.com. the largest site for auto repair, and through the recommendation of their partners like USAA, CarMax, and Consumer Reports. They also help you with customer retention by providing an independent 3rd party quality and satisfaction certification, and proof of fair prices with their best-in-class estimator.

Don’t get left behind! Head on over to repairpal.com and set up a call to learn more. When you sign up, you’ll get 1 month of service free.

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Labor shortages, parts shortages, advances in technology… Keeping up with what’s going on in the automotive industry is no easy task.

Dan Shine, Senior Editor, Automotive News, joins us to discuss some of the most talked about topics in the automotive industry right now and how the industry is progressing by focusing less on the problems and more on the solutions.

Resources:

Learn more about WrenchWay’s $1,000 Monthly Giveaway

Download the free WrenchWay app in the App Store or on Google Play:

App Store: https://apps.apple.com/us/app/id1534587616
Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insiders

About Our Host:

Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122

About Our Guest:

Dan Shine
Senior Editor, Automotive News
dan.shine@crain.com

Sponsor:

Since 1965, Universal Technical Institute has trained thousands of students to pursue their dreams.

If you want to train for an exciting career in transportation, skilled trades, or energy…UTI may be the school for you.

You’ll learn how to work with tools and equipment from some of the world’s top brands, like BMW, Ford, General Motors, Daimler (DIME-LER) Trucks and more…that’s why many of these brands recruit UTI grads when hiring.

Develop your skills in state-of-the-industry labs. Train in a blended learning format designed to mirror the industry.

You can graduate in less than a year. And their career services department is here to support grads as they launch their careers. 

UTI has a national reputation, with a variety of programs to choose from at campuses across the country. You’ll learn the skills you need in a hands-on environment that doesn't feel like a traditional school.

See how you can get started today.

Disclaimer: Some programs may require longer than one year to complete. UTI is an educational institution and cannot guarantee employment or salary.

Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, Spotify, or wherever you get your podcasts!

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In this week’s episode of Beyond the Wrench, we are joined by Craig Zale, CEO, Craig’s Car Care. Craig shares his perspective on investing in training, the importance of culture, and how to be profitable.

Resources:

Learn more about WrenchWay's $1,000 Monthly Giveaway

 Download the free WrenchWay app in the App Store or on Google Play:

App Store: https://apps.apple.com/us/app/id1534587616
Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insiders

About Our Host:

Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122

About Our Guest:

Craig Zale
CEO, Craig’s Car Care
craig@craigscarcare.com

Sponsor:

Sonic Tools’ direct distribution model offers affordable prices, without sacrificing quality and service. Their goal is to increase the efficiency of every technician with equipment solutions and Sonic Foam System that organizes quality tools in ways that award every technician with the opportunity to excel. Visit sonictoolsusa.com to learn more.

Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, Spotify, or wherever you get your podcasts!

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Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!

In this week’s episode of Beyond the Wrench, Geoff Berman, Performance Coach, Automotive Training Institute, joins us as we discuss attributes to consider when making a new hire, how to become a better leader, and advice on different interview styles.

Resources:

 Learn more about WrenchWay Top Shops

Download the free WrenchWay app in the App Store or on Google Play:

• App Store: https://apps.apple.com/us/app/id1534587616
• Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insiders

About Our Host:

Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122

About Our Guest:

Geoff Berman
Performance Coach, Automotive Training Institute
gberman@autotraining.net 

Sponsor:

Diesel Laptops: Founded in 2015, Diesel Laptops originally set out to help clients with their diagnostic tool needs. Since then they have expanded into a full service shop efficiency solution company offering diagnostic tools, diesel technician training, repair information, parts lookup tools, and more! If Diesel Laptops would be a solution you would like to add to your shop, check out diesellaptops.com to learn more. 

Connect with us on social:

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• TikTok

Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!

In this week’s episode of Beyond the Wrench, Joel Adcock, Director of Business Development, Precision Diagnostics joins us to discuss finding quality diagnostic technicians, how he keeps up with the changes in technology, and the process behind being a mobile technician.

Resources:

 Learn more about WrenchWay Shop Talk

Download the free WrenchWay app in the App Store or on Google Play:

• App Store: https://apps.apple.com/us/app/id1534587616
• Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insiders

About Our Host:

Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122

About Our Guest:

Joel Adcock
Director of Business Development, Precision Diagnostics
joel.adcock@precisiondiagnosticsco.com

Sponsor:

Fullbay: Fullbay is an industry-leading software solution for Heavy-Duty Repair shops. Their platform enables shops to receive repair requests, invoice customers, and everything in between. With Fullbay, owners and employees get into the shop, get their work done, and get back to their friends and families. To learn more about Fullbay visit fullbay.com/wrenchway.

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Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!

In this week’s episode of Beyond the Wrench, we are joined by Morgan Dolan, Sr. Maintenance Recruiting Manager, U.S. Xpress. Morgan shares with us how she looks for quality candidates, some of the challenges in recruiting, and the overall candidate experience in recruiting.

Resources:

 Learn more about WrenchWay Reverse Job Posts

Download the free WrenchWay app in the App Store or on Google Play:

• App Store: https://apps.apple.com/us/app/id1534587616
• Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insiders

About Our Host:

Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122

About Our Guest:

Morgan Dolan
Sr. Maintenance Recruiting Manager, U.S. Xpress
mdolan@usxpress.com

Sponsor:

Lithia Motors started in 1946 as a single-point Dodge store, and since then has grown to be the second-largest publicly owned automotive group in the nation. Lithia Motors currently owns and operates over 280 stores in the United States and Canada. If you are interested in partnering with or working for a Lithia shop, learn more at lithia.com. 

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Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!

In this week’s episode of Beyond the Wrench, we are joined by Marshall Sheldon, Diesel Technician, Murphy-Hoffman Company. Marshall shares with us his experience as a mentor, characteristics of a great mentor, and how mentorship allows technicians to leave behind a legacy.

Resources:

Download the free WrenchWay app in the App Store or on Google Play:

• App Store: https://apps.apple.com/us/app/id1534587616
• Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insiders

About Our Host:

Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122

About Our Guest:

Marshall Sheldon
Diesel Technician, Murphy-Hoffman Company
Marshall86@live.com

Sponsor:

Collabtic is a modern collaboration, training and support platform for service organizations and technicians. It is designed to enable service organizations to retain and grow valuable knowledge to give technicians the confidence and insight they need to service customers.

Connect with us on social:

• Facebook
• Instagram
• Twitter
• LinkedIn
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• TikTok

Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!

In this week’s episode of Beyond the Wrench, we are joined by Caroline Daley, Engineering Student, University of South Florida. Caroline gives us details about her experience in the automotive industry, misconceptions of the industry, the importance of exploring multiple career options, and her journey to becoming a SkillsUSA national officer.

Resources:

Learn more about WrenchWay School Connect

Download the free WrenchWay app in the App Store or on Google Play:

• App Store: https://apps.apple.com/us/app/id1534587616
• Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insiders

About Our Host:

Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122

About Our Guest:

Caroline Daley
Engineering Student, University of South Florida
cdaley@skillsusanationalofficer.org 

Sponsor:

Lithia Motors is one of the largest automotive group retailers in the United States and is among the fastest growing companies in the Fortune 500. They are focused on providing customers with an honest and simpler buying and service experience. They give customers straightforward information so they can make confident decisions.

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Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!

In this week’s episode of Beyond the Wrench, we are joined by Lucas Underwood, President, L&N Performance Auto Repair. Lucas shares with us stories from his experience as a shop owner, common problems found in leadership, and what makes someone a great leader.

Resources:

Learn more about WrenchWay Shop Talk

Download the free WrenchWay app in the App Store or on Google Play:

• App Store: https://apps.apple.com/us/app/id1534587616
• Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insiders

About Our Host:

Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122

About Our Guest:

Lucas Underwood
President,  L&N Performance Auto Repair
lucas@dieselplusnc.com 

Sponsor:

Caliber Collisions repairs and warranty give you peace of mind, but their exceptional customer service puts your mind at ease. They are a preferred partner of the nation’s leading vehicle manufacturers. Their technicians receive ongoing comprehensive, industry-recognized training and utilize the latest technology to ensure that we restore your car back to manufacturer standards.

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• Facebook
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• Twitter
• LinkedIn
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• TikTok

Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!

In this week’s episode of Beyond the Wrench, we are joined by Aaron Picozzi, President, American Diesel Training Centers. Aaron provides us with great insight on what qualities make a great performer. Aaron talks about how to find quality people, what it takes to be a successful mentor, and how to be a coach.

Resources:

Learn more about WrenchWay School Connect

Download the free WrenchWay app in the App Store or on Google Play:

• App Store: https://apps.apple.com/us/app/id1534587616
• Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insiders

About Our Host:

Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122

About Our Guest:

 Aaron Picozzi
President, American Diesel Training Centers
apicozzi@americandieseltraining.com 

Sponsor:

Diesel Laptops is your shop efficiency solution company. They do this through diagnostic tools, diesel technician training, repair information, parts lookup tools, and a call center staff with diesel technicians. Diesel Laptops is committed to working with you to find the right solution for your company that fits your needs and budget. 

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