shop owner

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In this week’s episode of Beyond the Wrench, we are joined by Mary Kelly, Event Leadership Economist, Productive Leaders. Mary shares with us advice on asking for testimonials, how to find quality employees, the importance of having a vision, and overall great tips on how a shop can be more profitable with less work.

Resources:

The Leaders Blind Spots Assessment

5- Minute Plans

Download the free WrenchWay app in the App Store or on Google Play:

• App Store: https://apps.apple.com/us/app/id1534587616
• Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insiders

About Our Host:

Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122

About Our Guest:

 Mary Kelly
Event Leadership Economist, Productive Leaders
mary@productiveleaders.com 

Sponsor:

Lithia Motors, Inc. is one of the largest automotive group retailers in the United States and is among the fastest growing companies in the Fortune 500. Lithia offers a truly exceptional variety of used cars for sale. Lithia's used cars are known for quality, and you can find a safe used car and a reliable truck at Lithia dealers. 

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Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!

In this week’s episode of Beyond the Wrench, we are joined by Jason Olinger, Automotive Technician, Gwatney Chevrolet. Jason shares with us his insight on why there is a technician shortage, solutions to help fight the technician shortage, and more.

Resources:

Learn more about WrenchWay's Topic of the Month

Follow Jason on Tik Tok

Download the free WrenchWay app in the App Store or on Google Play:

• App Store: https://apps.apple.com/us/app/id1534587616
• Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insiders

About Our Host:

Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122

About Our Guest:

Jason Olinger
Automotive Technician, Gwatney Chevrolet
jason.olinger@okstate.edu

Sponsor:

WheelTime Network consistently delivers your quality truck and coach repairs on time and on budget – minimizing delays and maximizing profit. The WheelTime Network is comprised of 16 independent Member companies and 152 service locations across the U.S. and Canada.

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Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!

In this week’s episode of Beyond the Wrench, we are joined by Garrick Weaver, Human Resources Director, Penn Power. Garrick shares with us interview tips for technicians, asking questions in an interview, and the importance of technician training/ development.

Resources:

Learn more about WrenchWay Reverse Job Posts

Download the free WrenchWay app in the App Store or on Google Play:

• App Store: https://apps.apple.com/us/app/id1534587616
• Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insiders

About Our Host:

Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122

About Our Guest:

Garrick Weaver
Human Resources Director, Penn Power Group
gweaver@pennpowergroup.com

Sponsor:

BusPatrol: Transforming pupil transportation by creating a system to sustain the safety of children as they travel to and from school. Our AI-Enabled Stop-Arm Camera School Bus Safety Program makes roads safer at no cost.

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In this week’s episode of Beyond the Wrench, we are joined by Nick Adams, Managing Director, Dieselmatic Digital Inc. We discuss how shops can show they are unique, common marketing mistakes seen in shops, and best practices to improve a shop's marketing.

Resources:

Learn more about Dieselmatic

Download the free WrenchWay app in the App Store or on Google Play:

• App Store: https://apps.apple.com/us/app/id1534587616
• Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insiders

About Our Host:

Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122

About Our Guest:

Nick Adams
Managing Director, Dieselmatic
nick@dieselmatic.com

Sponsor:

Fullbay: Industry-leading software solution for Heavy-Duty Repair shops – this cloud-based app is loaded with features that will let you leave the shop for a long-overdue vacation.

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Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!

In this week’s episode of Beyond the Wrench, we are joined by Carolyn Coquillette, President of Automotive Service Councils of California (ASCCA) and CEO of ShopWare. Carolyn gives us the inside scoop on how she became president of ASCCA, the importance of getting involved in associations, and general advice for shop owners/managers on how to take care of their technicians.

Resources:

Learn more about WrenchWay Insiders

Learn more about the Automotive Service Councils of California

Download the free WrenchWay app in the App Store or on Google Play:

• App Store: https://apps.apple.com/us/app/id1534587616
• Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insiders

About Our Host:

Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122

About Our Guest:

Carolyn Coquillette
CEO, Shop-Ware
carolyn@shop-ware.com

Sponsor:

Diesel Laptops: Diesel Laptops is your shop efficiency solution company. They do this through diagnostic tools, diesel technician training, repair information, parts lookup tools, and a call center staff with diesel technicians. Diesel Laptops is committed to working with you to find the right solution for your company that fits your needs and budget.

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In this week’s episode of Beyond the Wrench, we are joined by Tyler Kattre, President, Wind River Financial. Tyler breaks down everything a shop needs to know about illegitimate credit card chargebacks. He explains common frustrations, how to handle chargebacks, and documenting chargebacks.

Resources:

Learn more about WrenchWay Top Shops.

Download the free WrenchWay app in the App Store or on Google Play:

• App Store: https://apps.apple.com/us/app/id1534587616
• Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insiders

About Our Host:

Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122

About Our Guest:

Tyler Kattre
President, Wind River Financial
tkattre@windriverfinancial.com 

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Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!

In this week’s episode of Beyond the Wrench, we are joined by John Gardner and Josh Ellis who are automotive instructors at Chipola College. You may also know them as the TV hosts of Tech Garage! During the episode, we discuss all the details behind their show and the success they’ve seen. We then go on to talk about how schools can build an automotive, collision, or diesel program, how to create an effective advisory committee, and the expectations of new technicians joining a shop.

Resources:

Learn more about WrenchWay School Connect.

Download the free WrenchWay app in the App Store or on Google Play:

• App Store: https://apps.apple.com/us/app/id1534587616
• Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insiders

About Our Host:

Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122

About Our Guests:

John Gardner
Automotive Instructor, Chipola College
TV host, Tech Garage
gardnerj@chipola.edu

Josh Ellis
Automotive Instructor, Chipola College
ellisj@chipola.edu

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Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!

In this week’s episode of Beyond the Wrench, we are joined by Eric Villa, CEO & Founder, Diesel Garage Foundation. Eric shares with us some of the biggest barriers he sees for young people looking to join this industry and become an automotive, collision, or diesel technician.

Resources:

Learn  more about WrenchWay Reverse Job Posts

Download the free WrenchWay app in the App Store or on Google Play:

• App Store: https://apps.apple.com/us/app/id1534587616
• Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insiders

About Our Host:

Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122

About Our Guest:

Eric Villa
CEO & Founder, Diesel Garage Foundation
eric@dieselgaragemedia.com 

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Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!

In this week’s episode of Beyond the Wrench, we are joined by Martin Morgan, General Manager, Repair Shop Websites. Martin discusses the relationship between marketing and recruiting. He explains common marketing mistakes shops make, how to make marketing less intimidating, and traits of a great shop.

Resources:

Download the free WrenchWay app in the App Store or on Google Play:

• App Store: https://apps.apple.com/us/app/id1534587616
• Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insiders

About Our Host:

Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122

About Our Guest:

Martin Morgan
General Manager, Repair Shop Websites
martin.morgan@wingswept.com

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Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!

In this week's episode of Beyond the Wrench, we are joined by Marcus Hicks, Area Manager, Ford TPS Program to discuss how dealerships can build relationships with schools. He talks about students' perceptions of the industry, how we can get parents involved, and the benefits of education.

Resources:

Download the free WrenchWay app in the App Store or on Google Play:

• App Store: https://apps.apple.com/us/app/id1534587616
• Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insiders

About Our Host:

Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122

About Our Guest:

Marcus Hicks
Area Manager, Ford TPS Program
mhicks46@ford.com 

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Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!

In this week’s episode of Beyond the Wrench, we are joined by Sara Kerwin, Director of Marketing, WrenchWay. Sara shares how shops can get a leg up when recruiting technicians by thinking like a marketer. She talks about how to think outside the box when recruiting, provides us with recruiting tips, and discusses how shops can implement a plan for recruiting.

Resources:

Learn more about WrenchWay Top Shops

Download the free WrenchWay app in the App Store or on Google Play:

• App Store: https://apps.apple.com/us/app/id1534587616
• Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insiders

About Our Host:

Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122

About Our Guest:

Sara Kerwin
Director of Marketing, WrenchWay
sara@wrenchway.com

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Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!

In this week’s episode of Beyond the Wrench, we are joined by Chryssa Hunlock, Service Manager, California Truck Centers. Chryssa shares with us how she became comfortable posting on social media, creating consistent content, and how she uses social media to attract more people into the industry.

Resources:

Learn more and register for WrenchWay Schools Week

Download the free WrenchWay app in the App Store or on Google Play:

• App Store: https://apps.apple.com/us/app/id1534587616
• Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insiders

About Our Host:

Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122

About Our Guest:

Chyrssa Hunlock
Service Manager, California Truck Centers
chunlock@centralcoasttruck.com

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Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!

In this week’s episode of Beyond the Wrench, we are joined by Jeff Buckley, Owner, My Father’s Shop Certified Auto Repair. Jeff is so passionate about the automotive industry and truly cares about the education and future of the automotive industry. Jeff talks with us about how he uses social media to create a name for himself, time management and being consistent on social media, and how he works to get shops involved with schools.

Learn more and Register for WrenchWay Schools Week

Download the free WrenchWay app in the App Store or on Google Play:

• App Store: https://apps.apple.com/us/app/id1534587616
• Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insiders

About Our Host:

Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122

About Our Guest:

Jeff Buckley
Owner, My Father’s Shop Certified Auto Repair
mfshop@swbell.net

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Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!

In this week’s episode of Beyond the Wrench, we are joined by Lindsey Trent, Business and Customer Development Manager, Ryder System, Inc. Jay and Lindsey sit down to discuss how to build an automotive/diesel program in schools, creating a career pathway for students, sparking kids' interest in the industry, and much more!

Resources:
Learn more about WrenchWay School Connect: https://wrenchway.com/school-connect/

Download the free WrenchWay app in the App Store or on Google Play:
- App Store: https://apps.apple.com/us/app/id1534587616
- Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insiders

About Our Host:
Jay Goninen
Co- Founder &President, WrenchWay
jayg@wrenchway.com | 608.716.2122

About Our Guest:
Lindsey Trent
Business and Customer Development Manager, Ryder System, Inc.
lindsey@nextgentrucking.org 

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In this week’s episode of Beyond the Wrench, we are joined by Trip Bruce, General Manager, Halmar Friesen Racing as he shares with us amazing stories about his career and what he looks for when hiring top quality employees.

Resources:
Learn more about WrenchWay Reverse Job Posts

Download the free WrenchWay app in the App Store or on Google Play:
- App Store: https://apps.apple.com/us/app/id1534587616
- Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insiders

About Our Host:
Jay Goninen
Co- Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122

About Our Guest:
Trip Bruce
General Manager, Halmar Friesen Racing
trip@halmarfriesenracing.com

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Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!

In this week’s episode of Beyond the Wrench, we are looking into the future of the automotive industry. We are joined by Joel Milne, Chief Executive Officer, RepairSmith to discuss what we can expect from the automotive industry, how we can execute these changes, and the next generation of automotive technicians.

Resources:

Download the free WrenchWay app in the App Store or on Google Play:

• App Store: https://apps.apple.com/us/app/id1534587616
• Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insiders

About Our Host:

Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122

About Our Guest:

 Joel Milne
Chief Executive Officer, RepairSmith
joel@repairsmith.com 

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Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!

In this week’s episode of Beyond the Wrench, we are joined by Mark Wilson, Co-Founder & CEO, WrenchWay, to recap what WrenchWay has learned and accomplished in 2021. In 2021, we’ve had a lot of success with Top Shops, Reverse Job Posts, School Connect, and so much more. With opportunities to release new features for our tools, we continue to see growth and improvement. Our mission is to help solve the technician shortage and help technicians find great shops to work. We couldn’t have done it without the support from our partners, clients, and team. Thank you again for your dedication, and here’s to a great 2022. 

About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122


About Our Guest:
Mark Wilson, Co-Founder & CEO, WrenchWay
mark@wrenchway.com

Resources:

WrenchWay Top Shops: https://wrenchway.com/top-shops/

Download the free WrenchWay app in the App Store or on Google Play:
- App Store: https://apps.apple.com/us/app/id1534587616
- Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insiders

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In this week’s episode of Beyond the Wrench, we are joined by Tanner Brandt, President, Autodiag Clinic and Technical Trainer for Worldpac Training Institute and Matt Fanslow, Diagnostic Technician/Shop Manager, Riverside Automotive. We’re diving deep and getting technical as we walk through three different situations where Tanner misdiagnosed vehicles in 2021. We discuss what was wrong with the vehicles, how Tanner approached the problem, and how the problems were fixed.

About Our Host:

Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122

About Our Guests:

Tanner Brandt
President, Autodiag Clinic and Technical Trainer for Worldpac Training Institute
tannerbrandt3@gmail.com

Matt Fanslow
Diagnostic Technician/Shop Manager, Riverside Automotive
adtmatt@yahoo.com

Resources:

Download the free WrenchWay app in the App Store or on Google Play:

App Store: https://apps.apple.com/us/app/id1534587616
Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insiders

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Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!

In this week’s episode of Beyond the Wrench, we are joined by Seth Thorson, President, Eurotech Automotive Repair to learn how to build a successful onboarding program. Most shops have an onboarding program in place, but aren't always doing it correctly. Seth explains how he implements an onboarding program that leads technicians to success in their career. 

About Our Host:

Jay Goninen
Co- Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122

About Our Guest:

Seth Thorson
President, Eurotech Automotive Repair 
seth@eurotechmn.com 

Resources:

Download the free WrenchWay app in the App Store or on Google Play:

App Store: https://apps.apple.com/us/app/id1534587616
Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insiders

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Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!

In this week’s episode of Beyond the Wrench, we are joined by Zach Espinosa, Automotive Technician, Honda. We are discussing the main reason Zach left his former shop, the opportunities presented to him by his new employer, the different pay structures between the two shops, and more!

About Our Host:

Jay Goninen
Co- Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122

About Our Guest:

Zach Espinosa
Automotive Technician, Honda

Resources:

Download the free WrenchWay app in the App Store or on Google Play:

App Store: https://apps.apple.com/us/app/id1534587616
Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insiders

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