success trails podcast

This episode features Katie Fish from the Kat Fish Group. With over 25 years of real estate experience, Katie knows the ins and outs of the business. She has spent time in sales, sales management, recruiting, training and hiring at both Pulte Homes and Centex Homes.

For more info on Katie checkout her website below. 

https://thekatfishgroup.kw.com/

If you are a small business owner who is tired of trying to use ads to grow your business then I have a solution for you! I want to help use customer service as a revenue generator versus a revenue detractor. To find out if my SUPERHERO SERVICE, SUPER PROFITS course if right for you then click the link below to set up a call.

https://calendly.com/hankebeling/30min

In this episode you get to hear some great insight from our youngest guests yet.  From a family heartbreak to a successful business listen in as these brothers dish out advice that you ca adopt for your business.

You can purchase their great product below:

https://www.brothersnuts.com/

If you are a small business owner who is tired of trying to use ads to grow your business then I have a solution for you! I want to help use customer service as a revenue generator versus a revenue detractor. To find out if my SUPERHERO SERVICE, SUPER PROFITS course if right for you then click the link below to set up a call.

https://calendly.com/hankebeling/30min

If you are a small business owner who is tired of trying to use ads to grow your business then I have a solution for you! I want to help use customer service as a revenue generator versus a revenue detractor. To find out if my SUPERHERO SERVICE, SUPER PROFITS course if right for you then click the link below to set up a call.

https://calendly.com/hankebeling/30min

For today's episode:

Jim Duda,third-generation family owner of Millie’s since 2016 which has been open since 1959. 

If you are a small business owner who is tired of trying to use ads to grow your business then I have a solution for you! I want to help use customer service as a revenue generator versus a revenue detractor. To find out if my SUPERHERO SERVICE, SUPER PROFITS course if right for you then click the link below to set up a call.

https://calendly.com/hankebeling/30min

For today's episode:

After traveling the world to seek out the best wines, the finest earth, and the most knowledgeable winemakers in the world, Ann & Phil decided it was time to make their own wine.  What started as a hobby has turned into a passion to connect the midwest with a-list wine culture.  After studying winemaking with UC Davis, the best winemaking school in the United States, they produced multiple award-winning wines. That led them to begin raising their own vines in 2016 in Harbor Country, Michigan..

If you are a small business owner who is tired of trying to use ads to grow your business then I have a solution for you! I want to help use customer service as a revenue generator versus a revenue detractor. To find out if my SUPERHERO SERVICE, SUPER PROFITS course if right for you then click the link below to set up a call.

https://calendly.com/hankebeling/30min

For today's episode:

As the daughter of Puerto Rican and Italian immigrants, Renee's mixed heritage has given her a unique lens to view the world. She is the CEO and founder of My Half of The Sky, a social justice coffee shop that addresses social concerns and systemic injustice through opportunity.

Renee is passionate about creating hope & bringing healing to women with obstacles to employment due to poverty, addictions, trafficking or life as a refugee. She believes opportunity & relationships are essential to helping women live a better story. Renee has worked for over 20 years with grassroots organizations that remind both men and women that there is hope after trauma or hardship. She believes opportunity gives dignity and value. Renee desires to trail blaze the concept that businesses and Capitalism can use the marketplace to build sustainable enterprises while doing good.

Renee is a member of: Women’s Speakers Collective, Propel Women, and several Direct trade, Fair Trade & Ethical Fashion Movements

If you are a small business owner who is tired of trying to use ads to grow your business then I have a solution for you! I want to help use customer service as a revenue generator versus a revenue detractor. To find out if my SUPERHERO SERVICE, SUPER PROFITS course if right for you then click the link below to set up a call.

https://calendly.com/hankebeling/30min

Kate Kemph is the owner of Kie & Kate which  celebrates 12 years at their brick and mortar store and 15 years in business.  They are the proud recipient of the 2016 & 2017 Best Women's Clothing Store by Suburban Life Magazine and 2016 Most Distinct Gift Shop by Glancer Magazine. 

If you are a small business owner who is tired of trying to use ads to grow your business then I have a solution for you! I want to help use customer service as a revenue generator versus a revenue detractor. To find out if my SUPERHERO SERVICE, SUPER PROFITS course if right for you then click the link below to set up a call.

https://calendly.com/hankebeling/30min

For today's episode:

Jackie Errico has been in the fitness industry for over 13 years. She has her Bachelor’s in Exercise Science and her Master’s in Business Administration. Jackie is a nationally certified strength and conditioning coach, a certified personal trainer, and co-owner of Just Lift Fitness.

If you are a small business owner who is tired of trying to use ads to grow your business then I have a solution for you! I want to help use customer service as a revenue generator versus a revenue detractor. To find out if my SUPERHERO SERVICE, SUPER PROFITS course if right for you then click the link below to set up a call.

https://calendly.com/hankebeling/30min

For todays episode:

Born and raised in Mexico City, Julio moved with his family to Illinois in 1996. He had his first experience working in a restaurant at Tia Maria’s, the Mexican restaurant that Ricardo (his stepfather) had taken over more than a decade earlier in Geneva, Illinois. Here he gained hands on experience at almost every kitchen and FOH position in the restaurant, something that would come in handy some years later. Julio decided to leave his career in the sports industry in 2012 when presented with the opportunity to move back to Illinois to help his family with their growing restaurants. His administrative, managerial, marketing and business background helped them expand from a single restaurant to a multi-unit restaurant group by implementing new business practices across all areas of the restaurants.


Links:

https://www.bientruchagroup.com

If you are a small business owner who is tired of trying to use ads to grow your business then I have a solution for you! I want to help use customer service as a revenue generator versus a revenue detractor. To find out if my SUPERHERO SERVICE, SUPER PROFITS course if right for you then click the link below to set up a call.

https://calendly.com/hankebeling/30min

For today's episode:

Sarah Whitt is the owner + curator of House of 423, a boutique featuring an elevated line of women’s clothing and accessories from everyday to formalwear needs. 2022 accolades include Batavia Mainstreet Business Rookie of the Year, Kane County Magazine’s Finest Women’s Boutique and one of the recipients of Batavia’s Grow Your Business scholarship funded through the Batavia Chamber and the Fox Valley Entrepreneurship Center. She was also featured on WGN’s Small Business Saturday Segment.

Website: houseof423.com

IG: house.of.423

FB: https://www.facebook.com/house.of.423?mibextid=LQQJ4d

Use code Success Trails for 15% off in-store purchase

If you are a small business owner who is tired of trying to use ads to grow your business then I have a solution for you! I want to help use customer service as a revenue generator versus a revenue detractor. To find out if my SUPERHERO SERVICE, SUPER PROFITS course if right for you then click the link below to set up a call.

https://calendly.com/hankebeling/30min

Vince Balistreri a renowned leader in the food and beverage industry. As partner of Niche Restaurant, it has always been his job to not only make his customers happy but also maintaining niche as one of the top restaurants in the Illinois.

In this episode some topics we discuss:

>Importance of having the right fit when it comes to employees
>Conducting interviews and the challenges of today's hiring pool
>How Niche transformed their look and feel and had success
>What you can learn from other businesses in your industry

Links
https://www.nichegeneva.com/

If you are a small business owner who is tired of trying to use ads to grow your business then I have a solution for you! I want to help use customer service as a revenue generator versus a revenue detractor. To find out if my SUPERHERO SERVICE, SUPER PROFITS course if right for you then click the link below to set up a call.

https://calendly.com/hankebeling/30min

Jamie Saam and Lisa Koivu are the ladies behind Start Something Studio. It is a women-owned digital marketing company and consultancy. Its services include web design, small business photo sessions, social media coaching

This episode has two parts to it. The first half of the episode we chat more about their business and then the second half the ladies give out tips for small business owners when it comes to websites, marketing and social media.

Links:

Website
https://startsomething.studio

Instagram
https://www.instagram.com/startsomething.studio/

Facebook
https://www.facebook.com/startsomethingstudio

Eric Farrell along with his partners own Bottle Theory a  hybrid taproom and bottle shop with a 600-square-foot kitchen in the suburbs of Chicago.

In this episode we discuss some topics which include:

>What Eric learned from his hospitality background
>How to compete in a crowded market
>The value of face to face interactions
>The importance of the owner to be involved in the interview process



Website:

https://bottletheorytaproom.com

In this episode I have the honor to interview a mentor and friend Todd Durkin. Todd Durkin, MA, is an internationally recognized performance coach, trainer, keynote speaker, author, and life-transformer who motivates, educates and inspires people worldwide. He trains NFL, MLB, MMA athletes at his award-winning gym, Fitness Quest 10 in San Diego, CA. He is a 2-time Trainer of the Year, a best-selling author, a recipient of the Jack LaLanne Award, and the 2018 Canfitpro International Presenter of the Year. His Todd Durkin IMPACT Show podcast motivates millions, he leads
the Todd Durkin Mastermind Group for fitness entrepreneurs.

We discuss topics that include:

>Managing energy versus managing time
>Everything starts with YOU
>The 7 "F"s
>How be more successful without working more hours


For more on Todd visit:

https://todddurkin.com

https://www.instagram.com/todddurkin/?hl=en

In 2017, after 6 years of living in LA and searching tirelessly for a bagel that hit the right spot, Zach Liporace decided to take matters into his own hands. After scouring Los Angeles for a bagel that married a soft, fluffy inside with a fresh crispy exterior, and just the right amount of chewiness, Pop's bagel journey began in a small studio apartment in Los Feliz.

In this episode we discuss:

>How you need to grind in the early years to build your business
>The challenges of handling not so great employees
>How you can discover new ideas by visiting other businesses
>Expansion to multiple locations

https://www.instagram.com/popsbagelsla/

https://business.facebook.com/popsbagelsla/

popsbagelsla.com

Do you know the origin of the word amateur? Today’s guest Sarah, of Sarah Crost Creative talks about starting a small business, and then starting over again. We discuss the joy of being a professional amateur and what customer service traits transfer across industries. 

Sarah’s service mindset was an asset when she started in the hospitality industry, helped her shine in wedding photography, and continues to be an asset as a branding photographer for small businesses. 

We talk about

>Creating a sustainable worklife, 

>Being stubborn with your happiness, 

>Looking for opportunities to be an amateur at something new.

To learn more about what Sarah’s up to this week, visit her website: www.sarahcrost.com or follow along on Instagram: https://www.instagram.com/sarah.crost.creative/

This episode features two smart and energetic women in Meghan Cox and Bridget Nolan of Sunshine Social Media. 

In this episode you will learn:

-How  Sunshine Social Media grew  its business early on
-How a match made in heaven was made by Megan in connecting with Bridget
-The importance of not comparing yourself to other businesses in your field
-Great tips on social media for your business!

And much more!
-

Adam Pratt owns the unique business Chaos To Memories https://chaostomemories.com located in Wheaton Illinois. With 20 years of experience in technology and design, Adam helps clients organize their  family photos, preserve their memories, and tell their story. 

In this episode we discuss:

>Why Adam is against discounting and likes giveaways
>What Adam learned from his time at Adobe when it comes to your customers and clients
>Building a staff

And much more!

Nicki Anderson has accumulated knowledge over the years with her different roles from business owner to running a local chamber of commerce. 

In this episode Nicki discusses:
>Being proactive versus being reactive
>Insights from working within the chamber of commerce 
>Focusing on where you are spending your time
>Not burning bridges

And much more!

Listen as owner of Red Hive Market Bridget Johnson discusses:

>Why customer relationships are the reason they are business and why they are able to expand

>Importance of getting to know your customers so you can understand what they want

>Running a business with a spouse and the challenges that can bring

And much more!

For more information about Red Hive Market check them out:
https://redhivemarket.com

In this episode I chat with Tony Russo who after over 17 years in the real estate business as a broker, Tony recognized a shift in the way people want to work as the concept of “office space” evolved. He saw a need for more coworking spaces and set out to provide this option to their very own community. Since opening TeamUp in April of 2019, he has enjoyed seeing the members network and help each other grow their businesses. 

This episode you will learn:

-The importance of building a community in any business
-Tips when it comes to real estate 
-Using your network to help your business early on
-Why you need to collect feedback to understand your customers needs