tony hsieh

IN THIS EPISODE, YOU'LL LEARN: 19:06 - How to make customer service your corporate vision and strategy. 21:08 - How to make your corporate culture your competitive advantage. 27:39 - Why your organization should write a culture book. 42:17 - How a CEO can fire his board of directors. 48:04 - The 4 factors to sustainable happiness. *Disclaimer: Slight timestamp discrepancies may occur due to podcast platform differences. BOOKS AND RESOURCES Join the exclusive TIP Mastermind Community to engage in meaningful stock investing discussions with Stig, Clay, and the other community members. Tony Hsieh’s book: Delivering Happiness – Read reviews of this book, Read our free executive summary of the book, Delivering Happiness. The Investors Podcast’s Corporate Culture Scholarship open to undergraduate and graduate students. New to the show? Check out our We Study Billionaires Starter Packs. SPONSORS Support our free podcast by supporting our sponsors: River Toyota Linkedin Marketing Solutions Fidelity Efani Shopify NDTCO Fundrise Wise NetSuite TurboTax Vacasa NerdWallet Babbel HELP US OUT! Help us reach new listeners by leaving us a rating and review on Apple Podcasts! It takes less than 30 seconds and really helps our show grow, which allows us to bring on even better guests for you all! Thank you – we really appreciate it! Learn more about your ad choices. Visit megaphone.fm/adchoices

Post-election thoughts. Managing stress and disagreement. Connecting to gratitude. Weekly wins. And, of course, listener questions. Welcome to another edition of Roll On. Commanding co-host duties as always is my hype man Adam Skolnick, an activist and veteran journalist perhaps best known as David Goggins’ Can’t Hurt Me co-author. Adam has written about adventure sports, environmental issues and civil rights for outlets such as The New York Times, Outside, ESPN, BBC, and Men’s Health. He is the author of One Breath and is currently hard at work on a novel. Some of the many topics explored in today’s conversation include: What can be learned from the life + death of Zappos’ Tony Hsieh; The unpredictability of happiness; The antitrust campaign to break up the tech behemoths; Rob Bell lessons on writing + self-love; Our growing adoration of ‘Feels Good Man’; and Celebrating grassroots environmental activism In addition, we answer the following listener questions: Is pursuing a more authentic life path an ego trip? How can a person with low self-esteem and avoidance discomfort develop more intimacy? Does endurance racing in your 50’s pose health risks? Thank you to Joe from northern New York, Seth from Wisconsin, and Michael from Boulder, CO. If you want your query discussed, drop it on our Facebook Page, or better yet leave a voicemail at (424) 235-4626. The visually inclined can watch our exchange on YouTube. And as always, the podcast streams wild and free on Apple Podcasts and Spotify. Peace + Plants, Rich