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    Andrew Marantz doesn’t want you to give up on the internet

    en-usJanuary 30, 2023

    Podcast Summary

    • From calm commuter to angry driverSocial media algorithms prioritize emotional engagement, promoting hate speech and propaganda while dismissing basic truth and human decency, leading to negative societal impacts.

      Our environments and experiences can significantly impact our behavior and emotions, sometimes bringing out the worst in us. The speaker shares his personal experience of transforming from a calm subway commuter to an angry driver, and how he was shocked to discover his own road rage. Journalist Andrew Marantz further explains how social media algorithms prioritize emotional engagement over truth and decency, leading to a culture where hate speech and propaganda are often seen as edgy or cool, while basic truth and human decency are dismissed. This dynamic can have detrimental effects on our society and democracy, and it's essential to consider how we can change this situation for the better.

    • The darker aspects of online communicationOnline platforms prioritize engagement over authentic connection, often spreading bigoted propaganda, and it's crucial to be aware and strive for healthier online interactions.

      Social media and the Internet are designed to evoke strong emotional responses. Journalist Andrew Marantz, who has extensively researched this topic, shares his personal observation that these platforms can feel "gross" due to their algorithmic nature. Instead of merely criticizing them, Marantz chose to investigate the people behind the scenes, leading him to write a book, "Antisocial," about the individuals and companies shaping the digital landscape. The result is a deep dive into the darker aspects of online communication, revealing how these platforms prioritize engagement over authentic connection, often through the spread of bigoted propaganda. As listeners, we must be aware of this dynamic and strive for healthier online interactions. Additionally, it's important to remember that engaging content, regardless of its nature, can spark emotional responses, making it essential to consume media thoughtfully.

    • Navigating Ethical Dilemmas when Engaging with Harmful Individuals OnlineJournalists and individuals face ethical dilemmas when engaging with harmful individuals online, balancing the need to expose their activities against potential harm. Remembering the complexities and being aware of ethical dilemmas is essential.

      Understanding the complexities of engaging with harmful individuals online requires navigating ethical dilemmas. Journalist Carole Cadwalladr shares her experiences of reporting on extremist groups and individuals who sought to disrupt democracy through social media. She found that some of these individuals were willing to engage with her, despite their objectionable views, in pursuit of attention. This created an ethical conundrum for Cadwalladr, who had to weigh the value of exposing their activities against the potential cost of engaging with them. The Internet's impact on real life and politics has evolved, and while it's important to recognize that online actions can have real-world consequences, it's also crucial to remember that there are limits to what individual actions can do to make the Internet a friendlier place. There is no simple solution or set of rules to follow, but being aware of the complexities and ethical dilemmas involved is an essential first step.

    • Online reactions fuel information spreadOur emotional responses to online info can inadvertently spread it, not all emotional responses warrant attention, social media is a dopamine slot machine, and children's online behavior can be harmful.

      Our reactions, whether positive or negative, to information we encounter online can inadvertently fuel its spread. Using the example of Donald Trump's past controversial statements, the speaker emphasizes that not everything that elicits a strong emotional response is inherently newsworthy. Furthermore, the behavior of social media platforms and their leaders, who wield immense power and responsibility, can shape our online experiences in significant ways. The speaker likens social media to a dopamine slot machine for adults, and the constant attention-seeking behavior it encourages can be particularly problematic for children. Ultimately, it's important to be mindful of the impact of our online actions and the role we play in shaping the information landscape.

    • Social media prioritizes emotions for user engagementSocial media algorithms incentivize high arousal emotions, contributing to the spread of harmful content and behaviors. Addressing root causes and engaging individuals is key to mitigating negative impacts.

      Social media platforms prioritize emotions that elicit strong reactions, both positive and negative, to keep users engaged. This design choice, while not the only factor, contributes to the spread of harmful content and behaviors online. The speaker emphasizes the importance of addressing the root causes of such behaviors and engaging with individuals to understand their motivations, rather than solely focusing on enforcing rules or bans. The speaker's work in journalism has shown that while there are indeed bad actors on social media, the algorithms themselves incentivize high arousal emotions, which can lead to antisocial behavior. These emotions, whether positive or negative, are not created equal, and the social media algorithms have made specific choices to boost them. The speaker's book, "Antisocial," explores this concept further and highlights the importance of recognizing the role of these algorithms in shaping our online experiences.

    • Online engagement driven by high arousal emotionsUnderstand how emotions influence online actions, take breaks to manage responses, and make informed choices about where to direct your attention.

      Online engagement is driven by high arousal emotions, and the actions we take, such as liking, sharing, or retweeting, are often a response to these emotions. However, not all emotions lead to action. Prosocial emotions like feeling edified, engaged, and connected may not result in immediate action but can contribute to a sense of community. On the other hand, emotions like anger, outrage, or indignation are more likely to lead to action. To manage our emotional responses to online content, we can take a break, disengage, or simply understand how the platforms are designed to capture our attention. By being aware of how these systems work, we can make more informed choices about where we direct our attention and feel less like passive consumers. Remember, your attention is a valuable resource, and you have the power to choose where it goes.

    • Relief for Allergy Sufferers with Claritin DClaritin D improves quality of life for allergy sufferers with fast, powerful relief. Tech companies should consider reducing emotional engagement optimization and governments could implement policies to mitigate social media harms, but avoid over-regulation.

      Individuals who suffer from allergies can significantly improve their quality of life by using Claritin D, a medication that provides fast and powerful relief from allergy symptoms and decongestion. This was shared by a speaker who used to believe that her symptoms were natural, but discovered the difference after using Claritin D. For tech companies, it's important to recognize the potential harm caused by optimizing for maximum emotional engagement and consider optimizing for something else. The speaker also suggested that the government could play a role in implementing policies to mitigate the negative effects of social media, but cautioned against over-regulation of speech. In summary, Claritin D offers relief for allergy sufferers, and tech companies and governments should consider their roles in addressing the potential harms of social media.

    • Balancing Free Speech and Social Media RegulationA balanced approach is necessary for social media regulation, avoiding heavy-handed censorship while addressing root causes of extremism and radicalization online, and considering measures like breaking up tech companies or tweaking Section 230.

      While the importance of free speech is undeniable, it does not equate to freedom of reach. The debate around content moderation on social media platforms has shown that allowing anyone to say whatever they want without any limitations on reach can lead to chaos. However, heavy-handed regulation of speech is also not a viable solution. Instead, a balanced approach is necessary. Policymakers can consider measures like breaking up large tech companies or tweaking Section 230 to hold them more accountable. But it's essential to be cautious about giving too much power to the government to regulate speech. A more significant shift is required, such as moving beyond high-arousal, emotional, and algorithmic social media and finding new economies to power our digital world. Additionally, addressing the root causes of extremism and radicalization online is crucial. Overall, the conversation around social media regulation is complex, and a multifaceted approach that balances free speech, privacy, and safety is necessary.

    • Understanding Online Extremism: The Role of Algorithmic Brain PoisoningOnline extremism is fueled by a high arousal information system and can affect anyone. To combat it, try to understand the underlying motivations and provide constructive alternatives.

      Online extremism is a global issue that affects people of all backgrounds and nationalities, and it's fueled by a "high arousal slot machine based information system" that can radicalize individuals in various ways. The speaker uses the example of famous figures like Kanye West, Elon Musk, and Donald Trump, who have exhibited signs of "algorithmic brain poisoning," but the problem is not limited to the famous. When someone we care about starts to engage with harmful or extremist content, it can be difficult to know how to respond. The first step, according to the speaker, is to try to understand where they're coming from by listening to them and engaging in a non-judgmental way. This can help us identify the underlying needs or motivations driving their behavior, which may be rooted in feelings of loneliness, longing for community, or intellectual curiosity gone wrong. Ultimately, the speaker suggests that providing better answers to people's questions and helping them find constructive ways to build identity and meaning in their lives may be the most effective way to combat online extremism.

    • Jokes and seemingly harmless content can lead to harmful beliefsBe aware of the potential consequences of engaging with seemingly harmless jokes or content online, as they could lead to the adoption of harmful beliefs or ideologies.

      Jokes and seemingly harmless content on the internet can sometimes lead to more serious and harmful beliefs. Comedian and author of "Weapons of Mass Distraction," Mark Bernhardt, discusses how extremist groups often start by presenting their ideas as jokes or ironic statements. However, as people continue to engage with this content and form relationships with like-minded individuals, they may begin to adopt these beliefs themselves. Bernhardt uses the example of the Proud Boys, a far-right group that started as a joke but eventually gained notoriety and support from political figures. While it's important to maintain a sense of humor and not be overly sensitive to jokes, Bernhardt suggests that having open conversations about the potential consequences of these jokes could help prevent people from being drawn into harmful ideologies. Ultimately, Bernhardt does not advocate for censorship, but rather encourages individuals to reflect on the potential implications of the content they consume and engage with online.

    • Creating a personalized online spaceIndividuals can enhance their online experience by mindfully choosing what they engage with and practicing intentionality and self-awareness, such as meditation, to improve focus and mental well-being.

      Individuals have the power to curate their own positive experiences on social media and the internet by consciously choosing what they engage with. Andrew Marantz, the guest on the "How to be a Better Human" podcast, emphasized the importance of creating a personalized online space and being mindful of where one directs their attention. He also highlighted the value of practices like meditation to improve focus and mental well-being. Marantz shared his personal commitment to meditation as a way to be a better human. The podcast's host, Chris Duffy, acknowledged the challenges of maintaining focus in a digital world but encouraged listeners to prioritize these practices. Overall, the discussion underscored the importance of intentionality and self-awareness in navigating the online world.

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