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    The autonomous vehicle industry hits another roadblock

    enNovember 15, 2023

    Podcast Summary

    • Autonomous vehicle trust issues highlighted by Cruise incidentThe Cruise incident in California showcases the importance of transparency and communication between companies and regulators in building public trust for autonomous vehicles

      The rollout of driverless cars is facing significant trust issues. This was highlighted by the suspension of Cruise, a robo taxi company owned by General Motors, in California following a hit-and-run incident involving a pedestrian. The woman was hit by a human-driven vehicle and subsequently dragged under and run over by a Cruise vehicle, which was in autonomous mode at the time. Crucially, the company reportedly withheld key footage from regulators, which raised further concerns. This incident underscores the communication gap between companies and regulators regarding the advantages and challenges of autonomous vehicles. The public's trust in this technology is crucial for its widespread adoption, and incidents like these can significantly set it back.

    • Lack of transparency hinders trust in AV technologyThe absence of national standards and federal regulation around AV tech deployment, combined with voluntary disclosure systems, hinders public trust due to perceived dishonesty and incompatibility with city life.

      The lack of national standards and federal regulation around the deployment of autonomous technology is hindering trust between the public and AV companies. The voluntary disclosure system in place since the Obama administration has gaps, allowing companies to withhold valuable data, which is often considered proprietary or a trade secret. This lack of transparency creates a perception of dishonesty and incompatibility with city life, which could ultimately lead to the failure of these companies. Regulators would benefit from having access to more detailed information about the technology's vision systems, perception systems, and the use of AI. Currently, companies only provide marketing material, boasting about their technology's capabilities without revealing the nuts and bolts of how it operates. This gap between what companies claim and what regulators need to ensure safety and trust is a significant concern.

    • Comparison of Human-Driven and Autonomous Vehicle Safety RecordsAutonomous vehicles have potential to be safer but comparison is not apples-to-apples due to fewer miles driven and less public operation time. Transparency about data disclosure is crucial for public trust.

      While autonomous vehicles have the potential to be safer than human drivers due to the reduction of human error, the comparison between the safety records of human-driven and autonomous vehicles is not an apples-to-apples comparison. Autonomous vehicles drive fewer miles than human-driven vehicles, and more time is needed for them to operate in the public domain to make a stronger safety case. However, the marketing pitch of autonomous vehicles being free from distractions, drunkenness, and drowsiness resonates with many people, especially those with mobility issues. Yet, it is essential for companies to be more transparent about the data and information they disclose regarding the technology's operation, as trust numbers and publicly reported data may not provide a complete picture. Cruise is not the only robo-taxi company, and all companies need to take a more serious approach to disclosing useful information to the public.

    • Impact of one robo taxi company on the industryThe likelihood of an autonomous vehicle being the ride-sharing pickup in 5 years varies by location and regulations, but public transportation remains a viable alternative.

      The challenges faced by companies like Cruise are not unique to them, as the entire robo taxi industry is interconnected. The success or failure of one company can impact others, much like a rising tide lifting all boats. Looking ahead, there's a 50% chance that an autonomous vehicle will be the one to pick us up from a ride-sharing app five years from now. However, this likelihood may vary depending on the state or location, with some places being more welcoming to self-driving cars than others. Regulations at the federal level also seem unlikely to change drastically in the near future. It's important to remember that public transportation remains a viable and often more sustainable option for many.

    • Autonomous vehicles: Availability and safety concernsDespite progress, availability and acceptance of autonomous vehicles may depend on government response and ongoing safety concerns. Recent recalls highlight the need for continued focus on safety.

      While autonomous vehicles are making progress, there are still challenges and safety concerns that need to be addressed. Andrew Hawkins from The Verge discussed the potential of having an autonomous vehicle pick us up and take us home in the future. However, the availability and acceptance of these vehicles may depend on where we live and how governments respond to their use. Additionally, there are ongoing safety issues with these vehicles, as evidenced by Cruise's recent vehicle recall. A New York Times article also highlighted GM's aggressive approach to AVs and how it may have impacted Cruise's safety priorities. Meanwhile, Million Brazillion, a podcast from Marketplace, provides a fun and educational way to help kids understand complex topics related to money. Each episode tackles questions from kid listeners, making financial concepts more accessible and relatable.

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    The 2nd dimension- This is the meaning that is under the surface, aka the emotional subtext. This dimension is often more complex and it includes the way we are thinking about the way we are. It is in this dimension that love comes through, or contempt.

    The 3rd dimension- This is the deepest and most profound dimension of communication. It requires reflectiveness and mindfulness. This is where we can take the pulse of whether what we are communicating is moving us towards creating emotional safety with our partner or away from that. Implicit in this dimension is our ability to monitor how the whole direction of the relationship is going.

    Try this: Pause in your next challenging interaction and take a mental snapshot in any given moment and compare it with what is happening 3 minutes later. This will give you a sense of the direction it is going and will help you practice being aware of what feelings, ideas, and tones are actually transpiring compared with those that you would like to be communicating or feeling.  This willingness to become more aware of how we are showing up in our interactions is helpful in any kind of communication!  

    Beginners mind- Foster your willingness to try something new on and a willingness to begin again! Maintaining openness can offer whole new vistas we may be currently unaware of. And that not knowing is okay! Allow yourself to forge ahead into unknown territory knowing that this risk is what it means to be human, and to evolve.

    Bring this openness and willingness to not know into your relationship. Can you be open to the possibility that attitudes can change and that people can grow? Openness and willingness to not know are the key for couples to get out of that locked patterning that can happen due to expectations and assumptions. When one partner begins to change, the other partner often continues to expect more of what they previously experienced, thus not able to see the newness in their partner's actions or attitudes-even when these changes are attempts at trying to create a better relationship. Resistance to change is common, and natural, as there is often a strong sense of inertia that carries you towards what has been, perhaps out of fear because change WILL inevitably disrupt patterns that may have been in place for a long time. To help move forward, consider that when you are busy focusing on your partner’s faults, you often miss all of the nice things that they are doing! In an effort to energize the positive, give yourself a direct encouragement to try to look for those new things. Actually open yourself to the possibility of new trends- this is the heart of what develops in successful couples work, and what ultimately transforms disappointments, disillusionments, and resentments…

    The optimal prelude to conversation is invitation: Are you willing to be open to the possibility that you CAN have better interactions? As we learn over and over again, we can not force someone to feel, see, or hear our perspective- but we CAN invite them to do it. By inviting your partner to join you in conversation is to honor their sense of choice in how they enter the dialogue. This honoring leads to a sense that you respect their inner world, which then sets the stage for more openness and trust. Now the conversation can begin.

    Being safe is a prerequirement for making breakthroughs in intimate communication- This goes for ALL interactions, interpersonal, romantic, sexual, etc. In order to understand each other, people have to be open to each other, and in order to do this there has to be safety. Attachment theory suggests that our survival, and therefore our sense of safety, is dependent on the extent to which we do, or don’t, feel connected to others. Conversely, when we feel threatened (whether this is perceived or real) our autonomic nervous system goes into its fight or flight response, at which point we are not available or open for connection OR communication. Therefore, it is important to cultivate an awareness of how safe our interactions are. Get into the habit of asking yourself “is the way I am communicating right now contributing to an overall sense of safety in this interaction or is it distracting from it?” We all have the capability to activate the part of our neurobiology that is very highly attuned to interpersonal issues! Meaning, we each know how to connect and build empathy in our interactions, we just need to first learn how to be relaxed within ourselves and have the safety in order to do so.

    The power of the unconscious. We are each guilty the following: Your partner says something that makes you feel something, and you make an assumption that how you are feeling is connected to some truth about what your partner just said. This leap happens on an unconscious level. Invite yourself to consider the possibility that you may be misinterpreting! Sometimes we think we are reading our partner’s mind, but we have this unconscious tendency to misread their meaning depending on our own conditioning. This is important to remember as both the receiver/lister and the giver/talker. When you are speaking, bear in mind that your partner may be hearing you through their own lens- communication does not end when you have muttered what you want to say, rather it is a process that you must follow through on, noticing if what you said had the effect you intended.

    Listen three dimensionally! We are more than our words. Words can be profound, yet we are sharing lives not words. Remember that what people mean is more important than what they say. Although, there is a strong relationship between the two! With compassion, we can move ourselves towards fuller expression. This requires a rethinking of what listening is. Expand your sense of listening to include a listening in on your own internal voice so that you can remain aware of what you are thinking , feeling, and believing and how you are putting this together with what you are hearing from the other person. Then work on extending your awareness to  include a consideration of what might be happening inside of the other person that may be producing the speech or the tone you are hearing now. This alive awareness of what is being said, how it is being said, and how it is being received helps move towards a communication that is open, flowing, and receptive enough so that the love that is needed can come through, and the sense of contact and connection is felt and genuine.

    Receiving- to receive you have to give to yourself. For those of you who are more comfortable with being the caregiver than the receiver, allow yourself to see this as an invitation to learn more about yourself. Is there are sense of unworthiness? This is just one example of resistances we may have built in how we are in relationship, and while it may be tempting to accept this as just the way things are, often times rejecting this very notion is what will lead to growth and opening. Remember that ‘working’ on your relationship is really ‘learning’. If you can change your perspective and attitude on problems and redefine them as challenges, then you will be able to turn your problems into opportunities. Get curious and compassionate with yourself and reflect on questions like “How can I make things better?”, “How can i allow myself to feel more loved than i do?”, and “How can I work with receiving while maintaining my integrity?”

    A synonym for complexity is richness! In effort to rethink “working” in and on your relationship, it may be helpful to welcome complexity as richness. Together you can begin looking to create possibilities and new roads where you thought there were dead ends. Ask, “What else is possible in this moment?” and “What if this isn't what i think it is?” These are the questions that make awareness three dimensional. You are aware of the problem AND you are aware of there being other possibilities. With 3D awareness it is as if you can walk around the problem- seeing it without totally being in it.

    Troubleshooting mode- how to turn the ship around. Okay, so let’s say you're in a conversation and it is about to go south- what can you do? First, name it. Say something like “Hey, I think we are at that place we have been before, and I know what has happened in the past, do you think it is possible that we can try to do something different?”. Then, for example, you can say something like  “I’m having that feeling again that we are going further away from each other- let's take a brief break and resolve to come back again and approach this with a more positive attitude- because right now i am feeling a little hopeless and defensive”. These statements are founded on the belief that you CAN change the dance. To do so requires a plan, preemptively created, that can be used in tense moments. If you know that when one of you is triggered, voices often get raised then collaborate together when you are both regulated to set up a plan and a statement such as  “hey babe, you must really be activated right now because you are raising your voice, let's slow down”. Acknowledging each other’s autonomic responses without judgement, and having a plan that gives each other permission to calm back down helps to create emotional safety. This emotional safety is unavailable and often threatened when we are in up-regulated and triggered states.

    Have an insult substitute ready! There are inevitably going to be times when you will not be able to get around your biological state of fight or flight (defense and anger), and this is NOT going to be a time when you are going to create new understandings that are going to become the foundation of a better relationship- no, this is going to be a moment to just get through. When all else fails, and we cannot regulate ourselves with the grace or swiftness our system or our partner needs, then it can be helpful to have a venting statement at the ready as a means of damage control! This allows you to have a way to express your anger or activation in a somewhat contained way. You can say, for instance,  “I'm not going to say what is on my mind right now because if i do it is going to create bad feelings, I just want you to know that I am that angry and I'm going to, for the sake of our relationship, chill out for a minute”. Figure out a statement that works for you and your partner, and don’t be ashamed to use it on occasion- when triggered enough our autonomic system reverts to old patterns and conditioning that can lead to much more damaging behaviors and statements than something like “woah, I’m super activated right now and can’t engage or I may say something hurtful that I would regret”. Remember also that YET, the word and the concept, hold all possibilities present. Try bringing it in when you feel stuck- “I’m not ready, yet”, “I’m not yet calm enough”, “I don’t want to, yet”...

    Communicate don’t Debate”: You may be so accustomed to debate style conversations that you don’t realize any more how much energy is going into discussing who is right and who is wrong. Begin to notice how open you are to hearing each other. You do not have to agree, but you do have to agree to openly listen. The actual nuts and bolts decision making that is often fodder for debate will come easier as you develop your capacity to work things out without being deadlocked in not understanding each other.

    Often criticism is a veiled attempt at repairing a disconnection. This is a hard one to conceptualize, and even harder when we are in midst of hurt. And yet, the idea that criticisms can actually be a way for our partner to say they need to connect with you is a core principle in attachment theory. Of course it is not a great way to do so, nor is it very effective, but it does speak to the concept that our main motivation in communicating is to connect. When we feel we cannot connect effectively than we become frustrated, and this can come out looking like hostility. It is not necessarily hostility against the target person, even though it sounds like it, it is more about what is underneath- a pleading for connection. How does the fear of abandonment and loneliness show up in your interactions? How can you find ways together to say “I am here”, even in those messy and hurt moments?

    The predominant element in relationships is work, not magic. Mindreading, although so tempting and so habitual, is not advised. It is not the mindreading itself that is destructive, as much as it is the assuming that your (mis)reading is the truth. When we take our own readings as the way it is, we leave our partners feeling in the dark and misunderstood. How you analyze or hold onto what you think your partner is thinking and feeling often becomes a critical aspect of the tone of your relationship. It can lead to resentment, frustration, hurt, and alienation. Although you likely know your partner very well, do not confuse this with having the ability to mindread- your assumptions of what are going on with your partner are often times NOT TRUE (especially if you are assuming the worst). Conversely, holding onto the attitude that your partner should automatically and intuitively “already know” is equally destructive and misleading. The golden rule is that YOU have the responsibility to help your partner understand what you are feeling. Express and share yourself in a clear way so that your partner can better give you what you want. Through a mutual commitment of 1) not mindreading and 2) not holding onto the “well my partner should have known” ideal, you will become partners, not adversaries. This is not to say that partners who are close sometimes CAN understand each other on a beautifully profound level, or that there are times when genuine unconscious communication does happen, but it cannot be expected or taken for granted. In general, relationships DO take work, especially when it comes to communication.  

    Resources

    Read Marty’s book “I’m Not a Mind-Reader - Using the Power of Three-Dimensional Communication for a Better Relationship”

    Learn more about Marty’s work at his website martybabits.com

    Check out his blog on psychologytoday

    www.neilsattin.com/communication Visit to download the show guide, or text “PASSION” to 33444 and follow the instructions to download the show guide to this episode with Marty Babits and qualify for a signed copy of his book.

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