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    The company has HORRIBLE reviews - how do I ask about them?

    enMay 15, 2024

    Podcast Summary

    • Navigating the job application process with The Interview BossStay positive and persistent in your job search, even when it feels challenging. Trust the process and keep applying to new opportunities.

      The Interview Boss team has created numerous episodes to help job seekers navigate various stages of the job application process. From creating effective resumes and cover letters to preparing for interviews and even dealing with post-interview emotions, they've got you covered. Their podcast offers a wide range of resources, organized into playlists for easy access. Additionally, Ella's story serves as a reminder that sometimes, forgetting about a desired job offer and focusing on other opportunities can lead to unexpected success. It's essential to keep applying and trusting the process, even when it feels challenging. Remember, obsessing over a job won't change the outcome, but staying positive and persistent can lead to great rewards.

    • Prepare for job interviews with Interview AcademySign up for Interview Academy for a step-by-step guide, worksheets, videos, and activities to help you excel in job interviews and feel confident in your answers. Follow the account for advice and engagement.

      If you're feeling stuck in the job application process and need more guidance, consider signing up for Interview Academy. The podcast, while helpful, may not provide enough in-depth information for some listeners. Interview Academy offers a step-by-step guide with worksheets, videos, and activities to help you prepare for interviews and feel confident in your answers. The hosts encourage listeners to follow them on Instagram and engage in a respectful and courteous manner when seeking advice. Remember, if you're asking for help, it's important to follow the account first as a sign of good faith and mutual respect. Additionally, while the hosts can't promise a reply to every message, following and engaging with the content shows your commitment to self-improvement and learning. Overall, Interview Academy provides a more comprehensive solution for those seeking to excel in the job interview process.

    • Weighing the pros and cons of negative company reviews during a job searchDuring a job search, consider the balance between potential issues and positive aspects when encountering negative reviews about a company. Approach the topic with tact and professionalism if you decide to bring it up during an interview.

      During a job search, it's essential to consider both the potential concerns and the necessity of securing employment. When encountering negative reviews about a company, it's crucial to weigh the pros and cons before bringing it up during an interview. Red flags are important, but not every minor issue should disqualify a potential job. Instead, consider the balance between potential issues and positive aspects. It's important to remember that every company has its challenges and that open communication about concerns can lead to valuable insights. If you decide to ask about the company's reviews, approach the topic with tact and professionalism. In our "Beware of these red flags before you accept a job" episode, we discuss how to navigate potential issues in the hiring process, including company reviews. Remember, every situation is unique, and it's essential to evaluate each opportunity carefully while keeping your career goals in mind.

    • Overlooking single negative reviews and focusing on the positive majorityConsidering overall consensus and constructive criticism leads to better judgments and successful outcomes.

      When evaluating companies or experiences, we tend to overlook isolated negative reviews and focus on the positive feedback from the majority. This concept can be compared to online reviews of products or services, where we often disregard single bad reviews in favor of numerous positive ones. However, if we consistently notice similar negative feedback, it's essential to consider the potential issues. This principle applies not only to companies but also to other experiences, such as dating or even personal milestones like childbirth. Everyone's perception and experience can differ, making it crucial to assess the overall consensus and constructive criticism. Furthermore, the idea of a rating system in dating apps, as mentioned in the show, could potentially help individuals make more informed decisions. Overall, focusing on the collective wisdom of multiple reviewers can lead to better judgments and more successful outcomes.

    • Online reviews: Take them with a grain of saltWhen evaluating companies based on online reviews, consider the themes and patterns rather than individual comments, as the sample size may be small and biased towards negative feedback.

      While online reviews can provide valuable insights, they should be taken with a grain of salt, especially when it comes to companies where the review sample size is small, such as those with only a few hundred reviews over many years of operation. The speaker shares her experience of reading reviews from both sides – as someone who has interpreted reviews as a company representative and as a consumer. She notes that people are more likely to leave reviews when they have a complaint, resulting in an unbalanced representation of the company. Therefore, it's essential to consider the themes and patterns in the reviews rather than relying solely on individual comments. Additionally, if you're considering addressing reviews in a job interview or other professional context, it's best to acknowledge them and ask about any specific concerns they may raise rather than pretending you haven't seen them.

    • Asking thoughtful questions during interviewsInstead of confronting interviewees about negative reviews, ask open-ended questions related to the themes raised to gather insights and understand their perspective.

      During job interviews, instead of directly asking about negative reviews or accusingly questioning the interviewee about their accuracy, it's more effective to prepare thoughtful questions that delve deeper into the interviewee's experiences and perspectives. By asking open-ended questions related to the themes raised in the reviews, you can gather valuable information, allow the interviewee to address any concerns, and foster a non-confrontational conversation. Additionally, asking unrelated questions can provide a more holistic understanding of the role and the company culture. Remember, the goal is to gather insights and understand the interviewee's perspective, rather than to challenge or accuse.

    • Asking about work-life balance and toxicity during interviewsDirectly addressing concerns about work-life balance and toxicity during interviews is crucial for determining if a company's culture aligns with your priorities. Look for signs of transparency, accountability, and a willingness to learn and improve.

      During the job interview process, if you come across concerns about work-life balance or toxicity in a company, it's essential to ask about it directly. The interview is not only for the company to assess if you're a good fit, but also for you to determine if the company's culture aligns with your priorities. If the company dismisses these concerns without acknowledging any issues or taking ownership of past experiences, it might be a red flag. However, it's important to remember that every situation is unique, and there could be valid reasons for the issues mentioned in reviews. Look for signs of transparency, accountability, and a willingness to learn and improve. If the company can demonstrate these qualities, it could be an opportunity for growth and a positive work environment. Ultimately, the interview is a two-way street, and asking questions about potential challenges can help you make an informed decision about whether to accept a job offer.

    • Asking thoughtful questions during a job interviewPrepare open-ended questions to show interest and engagement, ensure meaningful discussions, and demonstrate curiosity and enthusiasm for the opportunity.

      During a job interview, it's essential to ask thoughtful questions based on the company's reviews, even if you're eager to secure the position. Asking questions shows your interest and engagement, making you a more attractive candidate. However, it's crucial to ask open-ended questions that allow for a meaningful discussion, rather than just asking about the reviews themselves. Additionally, having a list of potential questions prepared beforehand can help guide your conversation and ensure you cover all the important topics. Lastly, if you're set on taking the job despite any concerns, still ask questions to demonstrate your curiosity and enthusiasm for the opportunity. Remember, being disinterested or overly eager can negatively impact your interview performance.

    • Supporting Interview Boss with a virtual coffeeExpressing gratitude and giving back by supporting content creators through small gestures like buying them a virtual coffee.

      The importance of giving back and expressing gratitude. The hosts of Interview Boss have provided valuable insights and resources to help job seekers in their search. If you have benefited from their content, consider supporting them by buying them a virtual coffee. This small gesture can help keep their content coming and ensure they can continue to provide valuable resources for others. It's a simple way to give back and show appreciation for the time and effort they put into creating and sharing their content. Remember, every little bit helps, and your support can make a big difference. So, if you've learned something new or found value in their episodes, consider making a contribution to keep them caffeinated and keep the content flowing.

    Recent Episodes from Interview Boss

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    ☕ Did our podcast help you out? Want to say thank you in coffee form? Shout us a virtual coffee here: www.buymeacoffee.com/interviewboss

    📄 To book an interview coaching session with Sarah, go to www.interviewboss.com.au/coaching 

    💌  Follow us on Instagram

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    📄 To get step by step help with your interview prep on demand check out our Interview Academy https://www.interviewboss.com.au/interview-academy

    ☕ Did our podcast help you out? Want to say thank you in coffee form? Shout us a virtual coffee here: www.buymeacoffee.com/interviewboss

    📄 To book an interview coaching session with Sarah, go to www.interviewboss.com.au/coaching 

    💌  Follow us on Instagram

    💻  Check out our website for free jobseeker resources

    www.interviewboss.com.au

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    📄 To get step by step help with your interview prep on demand check out our Interview Academy https://www.interviewboss.com.au/interview-academy

    ☕ Did our podcast help you out? Want to say thank you in coffee form? Shout us a virtual coffee here: www.buymeacoffee.com/interviewboss

    📄 To book an interview coaching session with Sarah, go to www.interviewboss.com.au/coaching

    💌 Follow us on Instagram

    💻 Check out our website for free jobseeker resources

    www.interviewboss.com.au

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    🏀 Shoot Your Shot - Shoutout to Isabella - Interview Academy Alumna!

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    ☕ Did our podcast help you out? Want to say thank you in coffee form? Shout us a virtual coffee here: www.buymeacoffee.com/interviewboss

    📄 To book an interview coaching session with Sarah, go to www.interviewboss.com.au/coaching

    💌 Follow us on Instagram

    💻 Check out our website for free jobseeker resources

    www.interviewboss.com.au

    Mentioned in this episode: Equity vs Equality Cartoon

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    📄 To get step by step help with your interview prep on demand check out our Interview Academy https://www.interviewboss.com.au/interview-academy

    ☕ Did our podcast help you out? Want to say thank you in coffee form? Shout us a virtual coffee here: www.buymeacoffee.com/interviewboss

    📄 To book an interview coaching session with Sarah, go to www.interviewboss.com.au/coaching

    💌 Follow us on Instagram

    💻 Check out our website for free jobseeker resources

    www.interviewboss.com.au

    Mentioned in this episode:

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    🏀 Shoot Your Shot - Shoutout to Ella “Hi Emma and Sarah! I want to extend my deepest gratitude to both of you for producing amazing content. Recently I graduated from university and I felt anxious about landing a job. I thought I was going to land a job offer from a company I loved and envisioned myself in after two interviews. However things happen for a reason and I kept on applying. Eventually a company (which I totally forgot about) that I applied to reached out for an interview. Upon the days leading up to it, I found your podcast and felt so at peace and relaxed. Right before I walked in, I listened to the “Listen to this before an interview” episode and felt extra confident. My buttcheeks were clenched the entire time!

    After meeting, I felt connected with the staff and the work environment at this company. Naturally I listened to the episode “Listen to this while you’re waiting to hear back” and quite literally trained my mind to forget about this company…

    Just a few moments ago I received an offer letter.”

    📄 To get step by step help with your interview prep on demand check out our Interview Academy https://www.interviewboss.com.au/interview-academy

    ☕ Did our podcast help you out? Want to say thank you in coffee form? Shout us a virtual coffee here: www.buymeacoffee.com/interviewboss

    📄 To book an interview coaching session with Sarah, go to www.interviewboss.com.au/coaching

    💌 Follow us on Instagram

    💻 Check out our website for free jobseeker resources

    www.interviewboss.com.au

    Mentioned in this episode:

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    🏀 Shoot Your Shot - Shoutout to Carolyn who bought us 5 coffees!

    "Hey Emma and Sarah. A fellow ‘Bosser’ got me onto your wonderful podcast after I admitted I was terrified of entering back into the domain of job interviews after 12 years at my job. To me, it was like getting back into dating scene…all sweaty palms and nerves. The company I worked at for 12 wonderful years was purchased and they slowly made everyone redundant, so I was a little bit flat. I took a good six months off to be with my family as my dad had passed away the year before and just did life admin and enjoyed my young family. I have been religiously devouring your episodes since the start of the year. It’s not just your no BS advice that I love and the little pep talks, sometimes I think I just found your dulcet voices relaxing. I have a bit of a niche job and I found the perfect job advertised and went hard, practiced all my best stories, weaved in the ‘so what’ and the backgrounds and it helped so much. I even used your cover letter and I was so honest about who I am. It all helped. However, I did bugger up one of my email addresses (even though you have warned of this exact thing!!!) and so missed my first interview. I managed to salvage it and carry on (minus a few grey hairs). I have just been offered the role and I’m thrilled. Then I went to negotiate on flexibility. They had sent me a 22 page doc on how flexible they were with work options prior to my first interview (the one I didn’t miss) and one of my interviewers talked about how a couple of people in her team are 4 days. So I thought no problem…I’ll ask for 4 instead of 5. They said ‘no’. I was a bit surprised and on the back foot and suddenly my dream job is looking like it might blow up with 3 small kids at home. I felt like if I pushed it they would simply offer it to the next person. So I accepted, but feeling a bit uneasy about it all. I trawled your episodes for one about discussing flexibility if you have family, carer or other commitments but I couldn’t see it. So I’m sending out a huge thank you for being such lovely legends in my ears and getting me through…but also a little SOS on what to do? I’m getting mixed advice…so would love to hear yours. Thanks again Boss ladies.”

    ☕ Did our podcast help you out? Want to say thank you in coffee form? Shout us a virtual coffee here: www.buymeacoffee.com/interviewboss

    📄 To get step by step help with your interview prep on demand check out our Interview Academy https://www.interviewboss.com.au/interview-academy

    💌  Follow us on Instagram

    💻  Check out our website for free jobseeker resources

    www.interviewboss.com.au

    Mentioned in this episode:

    New To the Podcast? Start Here!

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    🏀 Shoot Your Shot - Shoutout to Megan who bought us a coffee!

    "I can't tell you how much this podcast has shaped my career. I started listening to the pod while working as a receptionist at a job I hated. Your podcast helped me move from that dead-end job to a legal position, inspiring me to attend law school. I am happy to announce that using my "best bits" I just landed my first job as a law clerk at an immigration firm! I never thought I would be in this position. I am the first in my family to attend grad school and am now involved in work I am passionate about. Your words of encouragement allowed me to dream bigger and present my best self. THANK YOU! Megan Oregon USA."

    ☕ Did our podcast help you out? Want to say thank you in coffee form? Shout us a virtual coffee here: www.buymeacoffee.com/interviewboss

    📄 To get step by step help with your interview prep on demand check out our Interview Academy https://www.interviewboss.com.au/interview-academy

    💌  Follow us on Instagram

    💻  Check out our website for free jobseeker resources

    www.interviewboss.com.au

    Mentioned in this episode:

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    🏀 Shoot Your Shot - Shoutout to Deborah who is an Interview Academy Alumna!

    “Hi! I found out about Interview Academy through the podcast about a week before an interview at a really great organisation. I'm so glad because I'm not the best at prepping for Interviews and I get very nervous during them. This was also going to be my first job interview related to my recent bachelors degree that I went back to University for. With the course and lots of practicing of my best bits, I think I did quite well! It was probably my best interview ever and the interviews were even nodding their heads and smiling at some points. There were 1 or 2 unexpected questions that threw me off but I think I did ok with them. I listened to your pre and post interview podcast episodes and they helped so much too! No matter what happens, this was great interview practice for me and it increased my confidence! I also developed awesome best bits that will be invaluable as I interview for similar positions to break into a new industry!"

    ☕ Did our podcast help you out? Want to say thank you in coffee form? Shout us a virtual coffee here: www.buymeacoffee.com/interviewboss

    📄 To get step by step help with your interview prep on demand check out our Interview Academy https://www.interviewboss.com.au/interview-academy

    💌  Follow us on Instagram

    💻  Check out our website for free jobseeker resources

    www.interviewboss.com.au

    Mentioned in this episode:

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    Sarah and Emma share 2 fool proof ways you can start off your answers, with examples. Knowing you have this structure to fall back on can put your mind at ease and help you deliver your answer concisely!

    🏀 Shoot Your Shot - Shoutout to Seth who bought us a coffee!

    "Hey Emma and Sarah! I am so grateful for your podcast, listening to you two really helped me out when I needed it most! I was let go from my job just a month before my first child was born, and I was absolutely distraught. I was able to receive unemployment checks for a few months, but things weren't going well in my job search. Then, after 3 months of applying, I finally landed an interview, but I had never worked in that field and had no idea how to prepare. I looked up interview tips on Spotify, and found your podcast! It really boosted my confidence and I gave a great interview! Unfortunately, I was not selected for that job but I didn't let that get me down. I redoubled my efforts and kept to it. After a few more interviews, and a few more weeks ticking down to the end of my unemployment checks, I finally landed a job that paid well enough for my family's needs. The problem was that I had no interest in that field and they wanted me to live, breathe, and dream about the job. After the first week, I knew that I wasn't cut out for the job. It was very disheartening but I went back to the job search. I found a job that had just been posted by a company I had been interested in for years but had never found an opportunity to apply. I applied for the job on a Friday and checked back on the online application Monday morning. My heart dropped when it said "Not Selected by Employer" but I couldn't stop thinking about it all day. This next part felt pretty ballsy, but listening to your podcast gave me the confidence to believe in myself. After work, I drove down to the office of the place I applied and talked to the person at the front desk about how I had just applied and how interested I was in the work they do. The person at the desk had me wait a moment while they got someone for me to talk to and came back with the OWNER OF THE COMPANY! He did an impromptu first interview right there and scheduled me for a follow-up interview later that week. I nailed the follow-up and got a job offer the next day! I offered a two-week notice at the job I had just started, but since I was so new they let me decide if I wanted to stay the two weeks or not. I decided not to and started my new job the next day! I love my new job, and am so happy and proud of myself for having the confidence to go out and get what I want! Thank you SO MUCH for helping me get here! I wouldn't have done it without you!"

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