Learning Uncut

What’s new in learning and development in 2024? Whether we’re talking about what’s hot, or what concerns us, you might be forgiven for thinking that the answer can be expressed in two letters: AI. But things are more complex than that. Donald H Taylor, lead researcher, discusses key insights from the L&D Global Sentiment Survey 2024.

Hosted by Michelle Ockers 

Transcript and related resources: https://learninguncut.global/podcast/elevate-29/

Podcast information and more episodes: https://learninguncut.global/podcast/

In this episode of Learning Uncut, Peter McKenzie from UnitingCare Queensland joins Michelle Ockers to discuss the First Nations Cultural Appreciation course. They dive into the process of creating the four-module eLearning program including the research, story gathering, design processes and stakeholder review. Furthermore, they discuss what aspects of the program have made it so successful including storytelling, graphic design and collaboration. Lastly, they talk through the challenges such as having to condense such a rich and complex history into understandable, digestible modules.

Host: Michelle Ockers

Transcript and related resources: https://learninguncut.global/podcast/141/

Podcast information and more episodes: https://learninguncut.global/podcast/

Dr Anna Barnett and Gent Ahmetaj join Michelle Ockers to discuss the third of the 20th anniversary reports from the annual L&D benchmark research conducted by Mind Tools for Business. They discuss the key megatrends forecasted to reshape the future of L&D including AI, climate change and diversity. They explain how these trends were identified, potential impacts and key takeaways. This discussion provides insightful knowledge for L&D professionals on how they can shape business transformation.

Hosted by Michelle Ockers 

Transcript and related resources: https://learninguncut.global/podcast/elevate-28/ 

Podcast information and more episodes: https://learninguncut.global/podcast/

In this episode, we dive deep into how Fletcher Building, one of New Zealand's largest employers, has created a significant shift in safety culture and outcomes. Anthony Mitchell, an EHS Manager from Fletcher Building, and Heidi Lance from Real Learning share the story of how their award-winning Safety Leadership program dramatically shifted the belief that all accidents are preventable. Two key aspects we dive into are storytelling and leader-led learning.

Host: Michelle Ockers

Transcript and related resources:  https://learninguncut.global/podcast/140/

Podcast information and more episodes: https://learninguncut.global/podcast/

Gent Ahmetaj and Dr Anna Barnett join Michelle Ockers to discuss a the 20th anniversary reports from the annual L&D benchmark research conducted by Mind Tools for Business. They discuss the key findings from analysing this year's benchmark data, particularly focusing on the importance of strategic business alignment for high-performing L&D teams. They explain how their network analysis uncovered this insight and share examples from the data. The discussion provides useful perspectives for L&D professionals on analysing data, connecting learning to business priorities, and continually improving practices.

Host: Michelle Ockers 

Transcript and related resources: https://learninguncut.global/podcast/elevate-27/ 

Podcast information and more episodes: https://learninguncut.global/podcast/

There is a shift underway in workplace behaviour in the Australian construction industry to create a more welcoming, respectful and inclusive culture. Multiplex has embraced this change with their award-winning Appropriate Workplace Behaviour program. Karina Moon and Annaleigh McKay discuss the program which aims to equip employees with the knowledge to identify appropriate versus inappropriate behaviour, and confidence to speak up, encouraging them to be ‘upstanders’ rather than ‘bystanders’.

Host: Michelle Ockers

Transcript and related resources: https://learninguncut.global/podcast/139/ 

Podcast information and more episodes: https://learninguncut.global/podcast/

Strategic and business alignment is a key practice for top-performing L&D teams. Creating an organisational learning strategy is an opportunity to focus intensively on alignment, deepening stakeholder relationships and getting clarity on what matters most to them. Putting a learning strategy and action plan in place that aligns with these priorities increases the impact of learning and the credibility and influence of L&D in your organisation. The L&D Strategy Accelerator is a six-month expert guided process to co-design your strategy and prepare plans to implement and sustain it, supported with Learning Uncut’s licensed Strategy Builder workbook and toolkit. Listen to this episode and/or use the link below for more information on the L&D Strategy Accelerator.

Presented by Michelle Ockers 

Transcript and related resources: https://learninguncut.global/podcast/elevate-26/ 

Podcast information and more episodes: https://learninguncut.global/podcast/

Are you moving into a new organisation in an L&D Leader role? Set yourself up for success with this special Learning Uncut Playbook. Drawing upon the experience of past Learning Uncut podcast guests, we’ve identified a number of aspects to focus on in your first 90 days to establish and position yourself in your organisation to have strong influence, business connection and impact. We’ve added an introductory discussion with Nigel Paine on navigating organisational politics, and round out with relevant findings on taking bold action while building your personal safety net from our Emergent series.

Thank you to Sagar Nair for his support to analyse past episodes and help select the themes and extracts to include in this Playbook.

Host: Michelle Ockers

Transcript and related resources: https://learninguncut.global/podcast/138/ 

Podcast information and more episodes: https://learninguncut.global/podcast/

Continuing their series on skills development, Ravina Bhatia and Michelle Ockers walk through a real world case study from a mid-sized Australian Retail Bank to showcase the application of Learning Uncut’s three stage process for skills development. This example highlights how the context of the team/organisation influences skills development and details the level of impact that the approach had. It brings to life the principles, elements and process for skills bulding covered in previous episodes in this series.

This is the seventh – and final – episode in our current Learning Uncut Elevate series on Skills Development.

The Learning Uncut podcast is over five and a half years old, with more than 147,000 unique downloads in over 120 countries. In 2023 we’ve added over 20 regular case study episodes, as well as resuming the Elevate series. 

Laura Overton from Learning Changemakers joins host Michelle Ockers to look back over 2023. They discuss professional highlights, sum up their observations on L&D in 2023, and reflect on themes and insights from this year’s regular episodes.

A big thank you to all of our 2023 guests for so generously sharing their work, and to our listeners for this ongoing support.

Host: Michelle Ockers

Transcript and related resources: https://learninguncut.global/podcast/137/ 

Podcast information and more episodes: https://learninguncut.global/podcast/

Continuing their series on skills development, Ravina Bhatia and Michelle Ockers walk through the three-stage Learning Uncut process for skills development: (1) co-design a custom skills framework (2) implement the framework (3) develop a skills toolkit. They outline the key tasks in each phase and link them back to the elements of skills building previously covered in this Skills Development series.

This is the sixth in our Learning Uncut Elevate series on Skills Development. Additional episodes published fortnightly.

A conversation between Learning Uncut co-founders Michelle Ockers and Ravina Bhatia

Transcript and related resources: https://learninguncut.global/podcast/elevate-24/

Podcast information and more episodes: https://learninguncut.global/podcast/

IOR is a small, innovative Australian family owned and operated business with a diverse range of services in the ‘fuels’ industry. This episode focuses on supporting drivers who deliver fuel to remotely operated 24-hour diesel stops that service remote areas of Australia. While the business is high tech the learning and performance support approach is a fit-for-purpose mix of digital, offline and human connection – with a philosophy of Just In Time rather than Just In Case.

Host: Michelle Ockers

Transcript and related resources: https://learninguncut.global/podcast/136/ 

Podcast information and more episodes: https://learninguncut.global/podcast/

Continuing their series on Skills Development, Ravina Bhatia and Michelle Ockers explore the critical element of ‘accessible development’. This is all about easy access, easy navigation and using development tools and resources when and where you want to. They discuss accepting the friction points that exist in your organisation and making access easy regardless of these points.

This is the fifth in our Learning Uncut Elevate series on Skills Development. Additional episodes published fortnightly.

If you missed our webinar Introduction to Skills Development message Michelle or Ravina on LinkedIn to request access to the recording.

A conversation between Learning Uncut co-founders Michelle Ockers and Ravina Bhatia

Transcript and related resources: https://learninguncut.global/podcast/elevate-23/ 

Podcast information and more episodes: https://learninguncut.global/podcast/

Learning Uncut's host, Michelle Ockers, interviews Claire Seldon, a learning designer and gamification consultant. Claire works for the Department of Education in New South Wales and leads a team of designers in creating gamified digital interactives for students. She is also an academic at the University of Technology, Sydney, specializing in gamification and AR/VR in education. Claire discusses examples of effective use of gamification in scenario-based learning brought to life with a wide range of examples.

Host: Michelle Ockers

Transcript and related resources: https://learninguncut.global/podcast/135/ 

Podcast information and more episodes: https://learninguncut.global/podcast/

Continuing their series on Skills Development, Ravina Bhatia and Michelle Ockers explore multifaceted development approaches. They discuss why it’s important to use a variety of development approaches, and the most common gaps in the approaches offered for development in organisations.

This is the fourth in our Learning Uncut Elevate series on Skills Development. Additional episodes published fortnightly.

If you missed our webinar Introduction to Skills Develoment message Michelle or Ravina on LinkedIn to request access to the recording.

A conversation between Learning Uncut co-founders Michelle Ockers and Ravina Bhatia

Transcript and related resources: https://learninguncut.global/podcast/elevate-22/

Podcast information and more episodes: https://learninguncut.global/podcast/

Keara Byrne, the Head of Leadership and Organisational Development at Arriba Group, discusses her extensive use of human-centered design (HCD) in various organisations. Keara shares her passion for HCD and its value in creating effective solutions. She stands by the claim that without HCD, she would have wasted time, money, and credibility. Listen to learn more about the benefits of co-designing solutions with stakeholders and the power of human-centered design in L&D and OD.

[00:02:13] Imposter syndrome and facilitation.

[00:04:13] Philosophy of facilitation

[00:08:06] Democratizing the conversation.

[00:14:39] Rewards and recognition program.

[00:15:19] Persona creation.

[00:19:00] Emotions and behavior change.

[00:23:05] Human-centered design tools.

[00:27:31] Challenging customer behaviors.

[00:31:23] Using data to drive storytelling.

[00:36:03] When to use HCD.

[00:38:54] Overusing human-centered design.

[00:42:28] Unlocking creativity in workshops.

[00:49:06] Starting with something different.

[00:50:08] Philosophy of embracing great ideas.

Host: Michelle Ockers

Transcript and related resources: https://learninguncut.global/podcast/134/

 Podcast information and more episodes: https://learninguncut.global/podcast/

Continuing their series on Skills Development, Ravina Bhatia and Michelle Ockers explore the critical element of goal alignment in skills development. They discuss the challenges of aligning personal development goals with organisational objectives and emphasize the importance of this alignment for success. 

This is the third in our Learning Uncut Elevate series on Skills Development. Additional episodes published fortnightly.

A conversation between Learning Uncut co-founders Michelle Ockers and Ravina Bhatia

Transcript and related resources: https://learninguncut.global/podcast/elevate-21/ 

Podcast information and more episodes: https://learninguncut.global/podcast/

Simon Jobson, the Director of Capability and Learning at Sydney Trains discusses their Elevate customer service training program for their operational workforce of over 2,000 people. The program was designed using an evidence-based approach that drew on insights from business data and employee focus groups. The digital learning program is problem-centred (rather than content oriented) and engaging, with a range of follow-up ‘nudge’ mechanisms to support learning transfer.

Host: Michelle Ockers

Transcript and related resources: https://learninguncut.global/podcast/133/ 

Podcast information and more episodes: https://learninguncut.global/podcast/

Continuing our special Learning Uncut Elevate series on Skills Development, Learning Uncut Co-Founders Ravina Bhatia and Michelle Ockers discuss the seven key elements of skills development. They explore what it means to have these elements in place and how they can help organizations set up a successful skills development journey. Whether you're just starting out or already on the path, this episode provides valuable insights into building and developing skills successfully. 

This is the second in our Learning Uncut Elevate series on Skills Development. Additional episodes published fortnightly.

A conversation between Learning Uncut co-founders Michelle Ockers and Ravina Bhatia

Transcript and related resources: https://learninguncut.global/podcast/elevate-20/

 Podcast information and more episodes: https://learninguncut.global/podcast/