Collaboration, Conviction, and Caring (ft. Justin Welby)
Perspectives from a unique life’s journey
OPENING QUOTE:
“You go in and serve the people in the silos where you don't know by seeking information, seeking advice, bringing their contribution in, enabling them to feel valued, genuinely valued.”
- Justin Welby
GUEST BIO:
Archbishop Justin Welby worked as an oil company group treasurer for much of career, before making a dramatic change of direction and becoming a Church of England curate. He now serves as the Archbishop of Canterbury.
CORE TOPICS + DETAILS:
[1:22] - The Right Kind of Caring
The power of priorities
It’s not enough to combat indifference— people need to direct their passion in the right places. In an organization, if their ‘caring’ is centered on their paychecks, that’s misplaced passion. The caring must be focused, holistic, and centered on something beyond self.
[5:42] - Valuing People and Their Potential
Expecting the best from those you trust
A financial services leader named Siegmund Warburgwas known for being deeply compassionate, but also demanding when it came to standards of work. But this expectation reflected how he felt about the people around him— he valued them, and valued their potential to be the best they could possibly be.
[7:49] - A Community, Not an Organization
The key to sustainable leadership
How did the Twelve Apostles, radically different individuals known for bickering, confusing the mission of their leader, and shirking their roles, go on to overcome the largest empire in the world without drawing a sword? They tapped into effective leadership through a community-centered approach. The values inspired the vision, and the vision was lived out in courage through service and humility.
[12:27] - “The Sheer Pleasure of Making Things Work”
Why giving orders doesn’t work
True leadership isn’t giving orders. It’s enabling others to work together so that things begin to happen, so that they catch the ‘bug’ of satisfaction from making things work. If your people can go home in the evening and think, “We’re doing great things,” you’ve tapped into something much more powerful than authority or giving orders.
[16:28] - Admit Mistakes & Learn
“I got it wrong.”
Justin shares a story of when he was new in his time as Archbishop, when he called out payday lenders only to discover that the church itself had invested in those very lenders. Did he hide from this potentially embarrassing mistake? On the contrary, he went on the radio immediately and said, “I was wrong. I take responsibility.” The humility and wisdom to take this approach can turn potentially disastrous events into opportunities to demonstrate your values to the world.
RESOURCES:
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