Jeff Barsotti, CEO - LinkedIn

RecallMax Website - https://www.recallmax.com/

American Association of Dental Office Managers (AADOM) Website - https://www.dentalmanagers.com/

Earlier RecallMax Podcast appearances:
- S4 E02 - How RecallMax is helping dental offices drive growth and patient care
- S3 E09 - Driving patient care and office success with Recall Max, VP Leah Crites

Bob Piercy - host
- phone - 780-965-2232
- email - rhpiercy@me.com
- LinkedIn - https://www.linkedin.com/in/robertpiercy/
- Website - https://robertpiercy.com
- Facebook - https://www.facebook.com/BobPiercyCoTravelPocast

Kevin Wong
- LinkedIn - https://www.linkedin.com/in/therealkevinwong/

EvolveOne Media
- LinkedIn - https://www.linkedin.com/company/evolveonemediaagency/
- Website - https://evolveonemedia.com/

Canadian Digital Adoption Program (CDAP)
- For inquiries please contact Kevin at:  info@evolveonemedia.com
- Website - https://www.digitalmaturitygroup.com/

Bob Piercy - host
- phone - 780-965-2232
- email - rhpiercy@me.com
- LinkedIn - https://www.linkedin.com/in/robertpiercy/
- Website - https://robertpiercy.com
- Facebook - https://www.facebook.com/BobPiercyCoTravelPocast

Guest: Jeff Barsotti, CEO or Recall max
email: jeff.barsotti@recallmax.com
LinkedIn: https://www.linkedin.com/in/jeff-barsotti-851a9746/

website: https://www.recallmax.com/
LinkedIn: https://www.linkedin.com/company/recallmax/
Instagram: https://www.instagram.com/recall_max/
Facebook: https://www.facebook.com/recallmaxdentalsoftware

Bob Piercy - host
- phone - 780-965-2232
- email - rhpiercy@me.com
- LinkedIn - https://www.linkedin.com/in/robertpiercy/
- Website - https://robertpiercy.com
- Facebook - https://www.facebook.com/BobPiercyCoTravelPocast

Kimberly Pacula

416-697-7144 (c)
LinkedIn
kimberly@heapsanddoyle.com
recruiting@heapsanddoyle.com

Heaps and Doyle - website

Bob Piercy - host
- phone - 780-965-2232
- email - rhpiercy@me.com
- LinkedIn - https://www.linkedin.com/in/robertpiercy/
- Website - https://robertpiercy.com
- Facebook - https://www.facebook.com/BobPiercyCoTravelPocast

FullContour Website: https://www.fullcontour.com/

3Shape Automate Website: https://www.3shape.com/en/services/automate

Rob Laizure Jr - LinkedIn: https://www.linkedin.com/in/roblaizurejr/

How AI can save our humanity | Kai-Fu Lee - TED Talk: https://www.youtube.com/watch?v=ajGgd9Ld-Wc

Bob Piercy - host
- phone - 780-965-2232
- email - rhpiercy@me.com
- LinkedIn - https://www.linkedin.com/in/robertpiercy/
- Website - https://robertpiercy.com
- Facebook - https://www.facebook.com/BobPiercyCoTravelPocast

RecallMax Website:
https://www.recallmax.com/

Leah Crites
VP, Client Success
email: leah.crites@recallmax.com
LinkedIn: https://www.linkedin.com/in/leah-crites-b09701a0/ 

Bob Piercy - host
- phone - 780-965-2232
- email - rhpiercy@me.com
- LinkedIn - https://www.linkedin.com/in/robertpiercy/
- Website - https://robertpiercy.com
- Facebook - https://www.facebook.com/BobPiercyCoTravelPocast

Sina Amiri
Zentist
VP of Revenue

LinkedIn | Twitter

Bob Piercy - host
- phone - 780-965-2232
- email - rhpiercy@me.com
- LinkedIn - https://www.linkedin.com/in/robertpiercy/
- Website - https://robertpiercy.com
- Facebook - https://www.facebook.com/BobPiercyCoTravelPocast

It was great catching up with Theresa Smith of Optimize Dental.  Theresa was a guest on the podcast in early 2021 when Optimize Dental was a new venture.  Now a year in I wanted to catch up with Theresa on the past year.  What did she learn?  What surprised happened along the way? And what does she see for the future of Optimize Dental and the dental industry she serves.

Optimize Dental - website

Optimize Dental - Office Manager Study Club registration

Optimize Dental - Fasebook

Theresa Smith - LinkedIn

Bob Piercy - host
- phone - 780-965-2232
- email - rhpiercy@me.com
- LinkedIn - https://www.linkedin.com/in/robertpiercy/
- Website - https://robertpiercy.com
- Facebook - https://www.facebook.com/BobPiercyCoTravelPocast

I came across the Smart Box Dental after reading their Covid Aftershock Report.  I then reached out to the Founder and CEO Colin Receveur and asked if he would come on the show.

I had a great chat with Colin and thank him for coming on the show.  Below are links to their website and the Aftershock report that sparked this conversation.

Colin Receveur
Founder & CEO
Smart Box Dental

The Covid Aftershock Report

Facebook  | YouTube

Bob Piercy - host
- phone - 780-965-2232
- email - rhpiercy@me.com
- LinkedIn - https://www.linkedin.com/in/robertpiercy/
- Website - https://robertpiercy.com
- Facebook - https://www.facebook.com/BobPiercyCoTravelPocast

This was a lot of fun - it was my turn to answer the hard questions as I was a guest on The Dental CEO Show hosted by Samantha Leonard CEO and Co-Founder of Stream Dental HR.

Samantha was kind enough to share the interview so that I could share it with my audience.  I hope you check out her show.  Please Like, Follow and Subscribe. 

I have included the link to her show and to the episodes when she was a guest on mine.  Please check them out.

Please check out Samantha's podcast here:
The Dental CEO Show - iTunes

Co-Travel podcast with Bob Piercy episodes featuring Samantha Leonard of Stream Dental HR:

S2 E15 - Discussing the new OH&S requirements for Albertan Dentists w Samantha Leonard, Co-Founder and CEO of Stream Dental HR

S2 E07 - Making Human Resources a Business Driver with Samantha Leonard of Stream Dental HR

S2 E01 Conversation with Samantha Leonard CEO & Co-Founder of Stream Dental HR

Samantha Leonard
Stream Dental HR
Co-Founder & CEO

Bob Piercy - host
- phone - 780-965-2232
- email - rhpiercy@me.com
- LinkedIn - https://www.linkedin.com/in/robertpiercy/
- Website - https://robertpiercy.com
- Facebook - https://www.facebook.com/BobPiercyCoTravelPocast

Several months back Theresa Smith, the founder of Optimize Dental organized a dental summit over zoom where she had an amazing panel of guests to discuss a wide rage of topics effecting the dental industry.  This podcast is the audio from that summit.  Theresa was kind enough to allow me to rebroadcast that summit incase you were not able to attend live.

I am proud to say that at this time most of the guests on Theresa's panel have also been guess on my podcast.  I have linked their episodes incase you wish to take a deeper dive on their area of expertise.  Don't worry Jamie - we will get you on the show soon :)

Here is the contact information for Theresa and her guests:

Theresa Smith - Optimize Dental, Founder
780-360-9857  |  optimizedental@gmail.com
S2 E02 Conversation with Theresa Smith of Optimize Dental

Jamie Imeson - Henry Schein, Field Sales Consultant
780-499-4064 | jamie.imeson@henryschein.ca

Tom Christensen - Yates Whitaker, Managing Partner
780-413-7211 | tom@yateswhitaker.ca
S2 E12 - How are Australian Dental Universities effecting the Canadian Dental environment with Tom Christensen of Yates Whitaker

Mike Clark - WORKFORCE, VP
604-616-0555 | mike@workforce.ca
S2 E13 - Changing the Temp Work environment in Dentistry with Mike Clark VP of WORKFORCE Dental Staffing

Justin Sharp - CareCru, CTO
780-850-8886 | justin@carecru.com
S1 E02 - Conversation with Justin Sharp of CareCru

Vic Nikolaj - Luxate Digital Marketing, Founder
780-904-8857  |  info@luxate.ca
S2 E20 - Marketing in a Pandemic. How to maximize your Marketing with Vic Nikolaj of Luxate Digital Marketing

Bob Piercy - host
- phone - 780-965-2232
- email - rhpiercy@me.com
- LinkedIn - https://www.linkedin.com/in/robertpiercy/
- Website - https://robertpiercy.com
- Facebook - https://www.facebook.com/BobPiercyCoTravelPocast

I think 3D printing is simply cool.  It has taken all of my adult 'responsibility' to resist buying a 3D printer to satisfy my personal curiosity.  I am secretly waiting for the day that my son is old enough so that I can use him as the excuse to buy one. 

I think 3D printing has the opportunity to make an impact in any industry that deals in physical products.  Be that manufacturing, prototyping, medical, dental and others.

The types of printers and the materials they print are advancing and it was fun to talk to Kevin Dillon the Channel Success Manager at Desktop Health about the advancements they are making in their company and the industry.  I think this disruptive technology is going to push the dental industry in a similar way that CAD/CAM has.  Dental clinics and Labs will have to consider the traditional ways of manufacturing dentures, aligners, implant guides and even final single unit restoration and compare that to the advancing technology of 3D printing.   I would not be surprised if 3D printing makes a faster and larger impact on dentistry than CAD/CAM as more types of treatment can take advantage of the technology. 

If you wish to reach out to Kevin directly his contact information is below;

Kevin Dillon
Channel Success Manager
envisionTEK
Desktop Health
1-313-505-6559
kdillon@envisiontec.com

Facebook Groups:
- Envision One Dental Users
- EnvisonTEC Orthodontic Study Group

Bob Piercy - host
- phone - 780-965-2232
- email - rhpiercy@me.com
- LinkedIn - https://www.linkedin.com/in/robertpiercy/
- Website - https://robertpiercy.com
- Facebook - https://www.facebook.com/BobPiercyCoTravelPocast

For as long as I have worked in the Dental Industry the running light hearted joke has been that dentists walk into a bank and say they want to build or buy a dental practice and they have walked out with a blank check.  Rob Wild of TD bank is the guy writing those blank checks.  I wanted to talk with Rob to see how Covid has changed lending practices for dentists?  Do banks still look a the dental industry as a recession proof investment.  I also wanted him to answer the question: is a bank, a bank a bank? and how does he address the commoditization of the banking industry. 

In the conversation Rob refers to an earlier podcast episode I had with Tom Christensen, the Managing Partner of Yates Whitaker.  I have linked that episode below for your convenience.

S2 E12 - How are Australian Dental Universities effecting the Canadian Dental environment with Tom Christensen of Yates Whitaker

If you want to reach out to Rob his contact information is below.

Rob Wild
Regional Manager Professional Banking
TD Bank
780-902-6416
rob.wild@td.com

Please Like, Follow, Subscribe and leave a comment.

Subscribe on iTunes | Subscribe on Spotify | Subscribe on Google Podcasts

Bob Piercy - host
- phone - 780-965-2232
- email - rhpiercy@me.com
- LinkedIn - https://www.linkedin.com/in/robertpiercy/
- Website - https://robertpiercy.com
- Facebook - https://www.facebook.com/BobPiercyCoTravelPocast

I always enjoy connecting with Kevin Wong.  He is a good friend and someone I look too for advice when needed.  At this time where we all hope that we are moving forward and leaving the last 18 months in our rear-view mirrors I wanted to connect with Kevin to discuss his take on what may or what could lie ahead for us.  Kevin owns and operates EvolveOne Media a full service digital marketing agency.

We have all heard people say 'get back to normal' and maybe we have said that our selves.  Kevin had a good line in the conversation 'Getting Beyond Normal'.  I think this is the real target.  We will never get back what we have lost during this time.  There is only one way to move and that is forward and beyond.

Here is the link to our first conversation:
S1 E06 - Conversation with Kevin Wong CEO of EvolveOne Media


Kevin Wong
EvolveOne Media
kevinw@evolvewonemedia.com
Facebook | Instagram

Bob Piercy - host
- phone - 780-965-2232
- email - rhpiercy@me.com
- LinkedIn - https://www.linkedin.com/in/robertpiercy/
- Website - https://robertpiercy.com
- Facebook - https://www.facebook.com/BobPiercyCoTravelPocast

Andy Thiessen used to ref NHL games, now he sells the Solea All-Tissue laser.  Today we discussed how he sees the game of hockey change during the playoffs and how the Solea laser could impact dentistry.

I enjoyed the conversation and I think we touched on some important topics.  It is always hard to pick what new technologies are going to take off and which will linger.  I know Hard Tissue lasers have not become as accepted as anticipated but the Solea laser is based on different technology and different science.  I think this is promising technology as we are already seeing offices having success with the laser.  I think this was a fair and honest conversation.  I wanted to discuss the potential of this technology but did not the entire episode to be a sales pitch.  I did my best to ask some hard questions and keep Andy on his toes.

If you have any questions and want to reach out to Andy his contact information is below.

Andy Thiessen
 Convergent Dental
1-587-896-1206
athiessen@convergentdental.com

Bob Piercy - host
- phone - 780-965-2232
- email - rhpiercy@me.com
- LinkedIn - https://www.linkedin.com/in/robertpiercy/
- Website - https://robertpiercy.com
- Facebook - https://www.facebook.com/BobPiercyCoTravelPocast

If you can't beat-em, join-em.  Born into the Dental Industry, and married into it Vic Nikolaj is not surprised to find himself helping doctors and dental offices improve their marketing execution.   

It was fun to talk today with Vic on a virility of topics surrounding Marketing and the Dental Industry.  We discussed the old school method of marketing which was almost nonexistent to the new and innovative ways offices are attracting new patients and most importantly keeping them coming back.  We discussed marketing through a pandemic and what opportunities exist for business as we hopefully find ourselves coming out of a pandemic.

If you have any questions please reach out to Vic and Luxate Digital Marketing

Facebook | Instagram 

Bob Piercy - host
- phone - 780-965-2232
- email - rhpiercy@me.com
- LinkedIn - https://www.linkedin.com/in/robertpiercy/
- Website - https://robertpiercy.com
- Facebook - https://www.facebook.com/BobPiercyCoTravelPocast

Today's episode was a fun one for me.  Two guests Chrissy Ford and Lousia Zylstra of Advanced Hygiene Consulting.  This is a fun conversation where we cover a verity of topics.  Who are they and how did they find themselves on this path.  What has Advanced Hygiene Consulting gown to become.  What common issues do they find when they are brought into a dental office.  And what have they seen during the past 14 months regarding the Covid-19 pandemic.

This conversation was a lot of fun and I highly recommend if you have any questions regarding the hygiene department at your office please reach out to them.

www.advancedhgyinesolutions.ca
Facebook | Instagram
advancedhyginesolutions4u@gmail.com

Bob Piercy - host
- phone - 780-965-2232
- email - rhpiercy@me.com
- LinkedIn - https://www.linkedin.com/in/robertpiercy/
- Website - https://robertpiercy.com
- Facebook - https://www.facebook.com/BobPiercyCoTravelPocast

In this episode of Behind The Smiles, Wendy Briggs, founder of Hygiene Diamonds, shares her 20-year journey helping dental practices to champion the role of the hygienist, developing hiring and onboarding processes, and how elevating patient service leads to increased production. 

She discusses:

How to attract the right candidates in your hiring ads
The importance of core values for leading a dental practice
The 3 key roles of a hygienist
Creating an onboarding process
Production-based compensation
 
Request your free copy of Wendy’s book here: The Ultimate Guide to Doubling and Tripling Your Dental Practice Production. Wondering how developed your team culture and hiring process are? Complete Wendy’s Practice Pulse Scorecard in less than 10 minutes to see the results before booking a free consultation. 
 
You can find the Double Your Dental Production podcast with Wendy Briggs, and Dr. John Meis “Love Your Practice,” on iTunes by clicking on our show notes. 
 
Wendy Briggs reveals the secrets to boosting your practice’s production revolves around the right team, core values, and the powerful role a hygienist plays in elevating patient care.

Show Notes: 

https://www.hygienediamonds.com/

https://theteamtraininginstitute.com/wendys-free-gift?Id=483&CurrentLS=WendysFreeGift

http://www.practicepulsescorecard.com

https://podcasts.apple.com/us/podcast/double-your-dental-production-tomorrow-team-training/id584153001?mt=2

Kevin who owns Wagging Tails Studios, a video production company in Edmonton  was invited to take part of the NHL Playoff Bubble, World Juniors Bubble and the Briar Curling Bubble in Calgary.  I wanted to talk to Kevin about his experience living in those bubbles.  A very unique experience and one that will likely not happen again.  Kevin shares some of the fun stories but also the harder times as he lived away from friends and family.

Kevin Maher
Wagging Tail Studios
www.waggingtailsstudios.ca
Facebook | Instagram

Bob Piercy - host
- phone - 780-965-2232
- email - rhpiercy@me.com
- LinkedIn - https://www.linkedin.com/in/robertpiercy/
- Website - https://robertpiercy.com
- Facebook - https://www.facebook.com/BobPiercyCoTravelPocast

Over the past few years Tom Christensen has been a recurring guest at our Henry Schein branch events and a popular guest speaker.  Tom's dry whit and extensive knowledge on the accounting needs for dentists has earned him a strong reputation in our market.

Prior to the pandemic Tom had traveled to Australia to visit a number of dental schools and speak with the students.  With many of those students looking to return to, or move to Canada after graduation he was well received.  Many of the students wanted to know more the challenges and opportunities that existed in the Canadian market.

Talking with Tom today I wanted to revisit his Australia trip but also discuss the current dental market.

Tom Christensen
CA, MPACC
Yates Whitaker
780-908-5737
Tom@yateswhitaker.ca

Bob Piercy - host
- phone - 780-965-2232
- email - rhpiercy@me.com
- LinkedIn - https://www.linkedin.com/in/robertpiercy/
- Website - https://robertpiercy.com
- Facebook - https://www.facebook.com/BobPiercyCoTravelPocast