cosmeticdentistry

In this episode, Dr. Block has the pleasure of hosting Dr. Sima Yakoby Epstein, CEO of OrthoNu, who shares her journey of being "Wired and Inspired." Join us as we dive into her experiences as a cosmetic dentist, the transition to orthodontics, and the birth of OrthoNu – a testament to innovation and determination. Whether you're a dental professional, an entrepreneur, or simply captivated by inspiring stories, this episode promises to be a captivating journey through innovation and passion within the dental industry.

Welcome to Episode 66 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about delegation inside your dental practice. We’ll discuss the benefits of learning to delegate and how to start. Plus, I’ll share four tips on how to make it easier if you’ve been struggling with delegating inside your practice. All this and much more, up next.

Bullet points

(01:05) Feedback from the Dental BossLady Leadership Academy

(05:50) Why delegation is so important

(11:59) How to make delegation easier

(12:10) First: Being crystal clear

17:24 se minitraba

(19:07) Second: Inspect what you expect

(22:29) Third: Change your thinking

(24:23) Fourth: Accountability vs Responsibility

(29:40) How to start

(32:58) The benefits of having a virtual assistant

Welcome to Episode 65 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about being intentional and the four big areas that every practice owner needs to focus on. We will discuss the importance of setting a clear direction for your practice and truly being intentional about your team. We will also talk about why you should establish clear systems and daily production goals for your practice. All this and much more, up next.

(01:08) My experience speaking at the biggest dental conference in Canada

(04:00) A book recommendation: Atlas Of The Heart

(06:38) Being intentional in practice: Your intention creates your reality

(08:00) First: Set a clear direction for your practice

(09:30) The victim mentality and limiting beliefs

(13:34) Believe it's possible and become the person you need to be

(17:12) Second: Be intentional about your team

(20:30) Be clear about your expectations

(21:58) What do you want your team to bring to the table?

(26:48) Third: Be intentional about your systems

(29:51) Don’t micromanage

(33:16) Fourth: Be intentional about your daily production goals

(39:50) Recap

Welcome to Episode 64 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about personal time management. We will discuss why it's important to first have a clear vision and mission, and the best ways to improve your time management skills. We will be sharing how to properly time block, why and how to do a brain dump, plus four extra tips for when you are super busy. All this and much more, up next.

Bullet points

(00:34) My Invisalign lecture at The Pacific Dental Conference

(01:25) Get one free month of the Leadership Academy

(01:56) New Masterclass: Tuesdays with Terry

(02:34) New Mastermind Program: Dental Boss Lady Virtual Live Mastermind

(05:56) Personal time management

(07:45) Making sure you set up clear expectations for your team

(12:04) First: Pull out a yearly calendar

(13:39) Time blocking: Production, planning, personal and learning time

(15:47) The importance of self care

(18:00) Production vs planning

(23:01) Add in planning days

(25:58) Second: Do a brain dump and drop each item into one of the four categories

(33:10) Taking one extra day off a week

(36:28) Third: Two tips for super busy people

(41:05) Fourth: Two productivity tools

Welcome to Episode 63 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about how to address poor work performance and the steps we follow in our practice. We will start by defining what counts as poor work performance and whether or not you should address it. We will also discuss how to deal with toxic individuals and personality conflicts. All this and much more, up next.

Welcome to Episode 62 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about how to deal with the current difficulties of managing a dental practice. We will discuss how to minimize downtime inside your practice and focus on what is truly important. We will also touch on how to deal with the pressure of practice and what you can do if you feel that it’s not really for you. All this and much more, up next.

Bullet points

(02:55) New Masterclass: Tuesdays with Terry

(04:41) Dealing with downtime

(05:50) You have the power to make changes

(19:58) “I don’t have time” and focusing on what is truly important

(22:19) Changing the story you’ve telling your self

(25:17) Dealing with the pressure of practice: Is it for you?

(31:35) Getting through the bad stuff

Welcome to Episode 61 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be discussing how to talk so patients will listen. We will talk about how to approach an appointment and the importance of asking questions. We will also discuss how to create awareness for your patients and why they must motivate themselves. All this and much more, up next.

Bullet points

(01:50) Dental BossLady’s new website

(02:30) Doing an engagement survey

(07:30) A brand new course: How To Talk So Patients Will Listen

(08:30) Understanding the difference between customer service and customer experience

(09:48) Why patients must motivate themselves

(14:34) How to approach the appointment

(15:37) Don't make assumptions, ask questions instead

(17:37) Don't go into your examinations completely blind

(18:39) Creating awareness for your patients: Be a neutral reporter of findings

(29:06) Talk your think

(33:33) Be on purpose, do everything with intention

(35:03) Give the patient room to think

(42:22) Listen to your patient

Welcome to Episode 60 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about morning huddles. We will discuss the importance of having an effective morning huddle and how we actually do them at our practice. I will share when and how to start the morning huddle, as well as the specific rules we follow at our dental practice around the huddle. All this and much more, up next.

Bullet points

(01:01) The importance of having a morning huddle

(02:03) Why our production dropped and what we did about it

(04:16) How to have an effective morning huddle

(06:13) Have an agenda every day

(07:17) Focus on what is really important

(08:14) When and how to start the morning huddle

(11:11) Starting your day with gratitude

(13:04) Celebrating the wins from yesterday

(16:04) Looking at one of our KPI

(16:30) Looking at our daily goal and what's scheduled: Identifying opportunities

(23:13) Being proactive: Looking at the next days

(25:48) Being proactive: Who are we going to make a raving fan today?

(26:34) Talking about our vision and maintaining momentum

(30:23) The specific rules around the huddle

Welcome to Episode 59 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about how to implement new systems inside your practice. We will discuss the importance of the 80-20 rule and what’s one of the biggest barriers to successful implementation. Lastly, I will be sharing the five steps you should consider before implementing a new system. All this and much more, up next.

Bullet points

(02:07) How to implement new systems inside your practice

(06:20) The five step guide

(06:50) First: Have a strong understanding of why you are implementing a new system. What problem is this system going to solve?

(11:55) Second: Identify your allies. Who does this impact?

(13:48) Third: Understand and be clear on why implementing this new system connects to your vision and mission

(18:14) Talk to your team about it: Be clear and set expectations

(22:59 ) Fourth: Design your system

(23:05) Fifth: Think like your team

(26:58) One of the biggest barriers to successful implementation

(29:39) Look at the big picture: What do I actually need to work on?

(32:09) What is the number one problem I need to fix?

Welcome to Episode 58 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about what you have to focus on in order to drive production forward. We will discuss the importance of building the right team culture and sharing your vision with your team. We will also talk about how to build great relationships and create raving fans by exceeding expectations. Finally, we will touch on wage transparency and how to structure the pay. All this and much more, up next.

Bullet points

(00:17) Taking a two-week vacation and empowering your team

(04:45) Coming back and doing doctor-hygienist meetings

(08:00) New live course on Nov 5th: All about patient communication

(10:15) https://www.dentalbosslady.com/HOWTOTALK

(10:33) Finding production lagging: Understand where the problem is coming from

(12:02) What you have to focus on in order to drive production forward

(12:55) Hiring and building the right team culture

(16:29) Profit and production

(17:02) Why my production had been falling 

(20:58) Talking about vision with your team

(22:44) Believe your vision is possible

(25:17) Leading the change: The small things can make the biggest difference

(26:25) Building relationships and creating raving fans: Exceeding expectations

(28:34) Picking up on the small details and showing gratitude

(33:35) Structuring the pay and wage transparency: Why energizers get paid the most

(37:33) A quick story

(39:40) Moving up the ladder: What can I bring to the table?

(45:07) Production follows

On this episode of the Dental Up Podcast, we welcome back to the podcast Dr. Don Fowkes! Having done over 60,000 restorations with Keating Dental Lab, Dr. Fowkes is back to share his knowledge, expertise, and stories with the Dental Up crowd. Be sure to check out the first time he was on by visiting here!

In this episode of the Dental Up Podcast, you will hear about:
- How Dr. Fowkes found Keating Dental Lab, and his method for choosing labs in general
- His thought process and decision making when working on cosmetic cases
- Choosing materials
- Transitioning from CEREC to Carestream
- A Case of Two Centrals
- For the football fans, Oregon v. Georgia!

You can find out more about Dr. Fowkes and his practice by visiting his Yelp and Facebook pages.

Discover the Dental Up Podcast and subscribe on your favorite listening platforms like Spotify, Apple Podcasts, iHeart Radio, YouTube, and more!
Spotify: https://open.spotify.com/show/6gfHeYc6WHsPfzVdoLQVV9
Apple Podcasts:  https://podcasts.apple.com/gb/podcast/the-dental-up-podcast/id999909601
iHeartRadio: https://www.iheart.com/podcast/263-dental-up-28030030/
YouTube: https://www.youtube.com/c/keatingdental

Welcome to Episode 57 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode I will share my personal story: who I am, what I do, why I do what I do and why I want to have an impact.

• Bullet points

  (01:12) My story

  (01:42) My childhood: The accident that made me want to become a dentist

  (02:45) Starting dental school

  (05:15) Graduating from dental school and starting to work

  (06:10) Buying my practice

  (09:23) Getting into management: Being passionate about vision and mission

  (11:15) Struggling with how to do it all

  (16:05) Recognizing I needed help

  (19:44) Hiring coaches

  (28:40) Burnout: Getting frustrated and almost quitting

  (31:34) A major life event and a turning point

  (36:51) Reflecting on how I wanted to run my practice

  (40:12) Honing my vision

  (46:30) Wanting to have a bigger impact

  (50:24) Starting Dental BossLady

  (56:05) My marriage

On this episode of the Dental Up Podcast, we welcome Dr. Tracy Taddey! Following in the footsteps of her grandfather and father, Dr. Taddey obtained her B.A. from New York University, and is a third generation dentist. She graduated from the University of the Pacific School of Dentistry  in 1998. Dr. Taddey began her career at Elle Magazine in New York City as a Beauty and Fashion Editor. Researching health issues for articles sparked her interest and guided her decision to pursue a career in the health field. By combining her creative Fashion and Beauty journalism background with dentistry she focuses her practice on Cosmetic Dentistry and creating beautiful smiles. She runs competitively and enjoys participating in Half Marathons and Marathons, including The Boston Marathon 2019. Another favorite activity is horseback riding on her horse Foxy.

In this episode of the Dental Up Podcast, you will hear about:
- Changing course from Journalism to Dentistry
- How her experience working in the Beauty and Health Industry has influenced her work
- Over the Shoulder Cosmetic Smile Design
- Dr. Taddey's protocol for anterior and cosmetic cases; steps involved and time intervals from prep to input
- The different materials she uses for her cases
- Advice for those currently studying dentistry or just graduated dental school

Find out more about Drs. Taddey and their practice, La Jolla Dentist!

Discover the Dental Up Podcast and subscribe on your favorite listening platforms like Spotify, Apple Podcasts, iHeart Radio, YouTube, and more!
Spotify: https://open.spotify.com/show/6gfHeYc6WHsPfzVdoLQVV9
Apple Podcasts:  https://podcasts.apple.com/gb/podcast/the-dental-up-podcast/id999909601
iHeartRadio: https://www.iheart.com/podcast/263-dental-up-28030030/
YouTube: https://www.youtube.com/c/keatingdental

Welcome to Episode 56 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. At a time when cancellations and no-shows are higher than ever, in today’s episode we will look at them as openings of opportunity, and discuss how to deal with downtime in a productive way. We will talk about why you shouldn’t book more than 7 days ahead of time and how to incorporate same-day dentistry inside your practice. Lastly, we will touch on the importance of creating great relationships with your patients, and how having a strong vision, mission and core values can help your practice to deal with downtime more efficiently. All this and much more, up next.

Bullet points

(01:35) Why cancellations and no-shows are at an all-time high

(02:39) How to deal with downtime

(03:28) Incorporating same-day dentistry

(04:41) Looking at cancellations and no-shows as openings of opportunity

(05:02) Change your mindset around cancellations and no-shows

(09:00) Who should be responsible for filling the same-day schedule?

(14:16) Why you shouldn’t book more than 7 days ahead of time 

(16:58) Creating strong relationships with your patients

(20:20) The most canceled appointments and what to do about it 

(21:25) The overflow schedule

(25:23) What to do when you have some downtime: Whose problem is it and who should solve it?

(29:12) The downtime task board

(33:20) Having a strong vision, mission and core values

Welcome to Episode 55 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about how to deal with problems inside your practice. First, we will discuss the importance of being open with your team in order to identify the problem. We will share the backwards approach to problem solving that can help you to visualize and implement solutions. Lastly, we will touch on how to deal with toxicity and handle interpersonal issues among team members. All this and much more, up next.

(00:52) New speaking events coming up

(03:03) Resolving problems inside your practice

(06:45) First: Going to your team and identifying the problem

(10:39) Second: Is this actually a problem?

(12:29) Dealing with toxicity

(14:23) The different types of problems

(15:51) An exercise to empower your team

(17:35) Third: Who is this a problem for?

(25:26) Team meetings and problem solving

(26:32) The backwards approach to problem solving

(29:02) Handling interpersonal issues among team members

In this episode of Practice Growth HQ we meet Celebrity Cosmetic Dentist, Dr Bill Dorfman! 

Bill became a household name on hit TV show, Extreme Makeover where he performed amazing dental transformations. He’s been featured on countless talk shows including Oprah and Larry King Live. He’s the creator of multiple dental products all while working as a cosmetic dentist for A list stars.  

In this episode, Bill unpacks his career defining moments, shares advice for entrepreneurs wanting to develop their own products and tells us about his philanthropic work as the Founder of the LEAP Foundation.  

If you’re seeking fresh inspiration for making an impact and creating your legacy, you’ll love this episode!

If you love this episode, feel free to give us a 5-star rating!

Welcome to Episode 52 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about how to attract and retain team members inside your practice. Times are changing, and the current generations value having a good work-life balance. We will discuss the importance of asking yourself what makes your practice special, to set yourself apart and attract new team members. We will also share what you should focus on to create a workplace environment people really want to stay in. All this and much more, up next.

Bullet points

(00:27) 10 thousand good news

(03:00) Retaining team members inside your practice

(04:40) What is truly important to the current generations?

(07:33) Intentional ways to develop, grow and guide your team members

(08:17) Stop setting staff meetings around problems

(15:14) How are you attracting and retaining new team members?

(19:50) Recognise the impact each team member makes

(24:58) Setting yourself apart

(27:22) Ask yourself the right questions

(30:02) Times are changing

PART 2 of 2

Dr. Marco Bongarzone Sr. was born and raised in Long Branch, New Jersey. He attended Marshall University in Huntington, West Virginia as an undergraduate, concentrating on pre-medical studies. He received his Doctorate of Dental Medicine from the University of Medicine and Dentistry of New Jersey in 1994. After graduation, Dr. Bongarzone continued his dental education at Overlook Hospital in Summit, New Jersey, serving as a General Practice Resident. Dr. Bongarzone has four children; Marco Jr., Luca, and twins Ryan and Renee. While away from the office, he enjoys spending time with family and friends, cooking, fishing and traveling.

Dr. Marco Bongarzone Jr. is currently studying at Temple University Kornberg School of Dentistry, set to graduate this coming May, 2022. He just passed his boards, and lives in Cherry Hill, New Jersey with his fiancée, who is also a dentist. Next steps after graduating include getting married and looking into working as an associate or starting up his own practice from scratch.

In this episode of the Dental Up Podcast, you will hear about:
-The technology each were exposed to during their time in Dental School
-The significant problem of Student Debt and its financial ramifications of a Dental Education
-How this debt impacts future decision making

Find Part 1 of this episode here.

Learn more about Dr. Bongarzone Sr. and his practice by visiting https://www.twentyfirstdental.com/

Discover us and subscribe on your favorite listening platforms like Spotify, Apple Podcasts, iHeart Radio, YouTube, and more!
Spotify: https://open.spotify.com/show/6gfHeYc6WHsPfzVdoLQVV9
Apple Podcasts:  https://podcasts.apple.com/gb/podcast/the-dental-up-podcast/id999909601
iHeartRadio: https://www.iheart.com/podcast/263-dental-up-28030030/
YouTube: https://www.youtube.com/c/keatingdental

Welcome to Episode 51 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about having fun inside your practice. We will discuss how your intention creates your reality and why you attract the vibe that you put out. We will also talk about coaching others and the importance of self-reflection. All this and much more, up next.

Bullet points

(00:25) Having fun in practice

(02:50) Our intention creates our reality

(06:08) Coaching others

(10:49) Self-reflection and getting intentional

(12:05) Covid and stress

(13:57) Asking yourself the hard questions: Are you approachable?

(15:16) Asking yourself the hard questions: Are you grumpy?

16:54 nh

(16:56) Asking yourself the hard questions: Are you passive-aggressive?

(18:19) Having fun

(20:18) A book recommendation

(22:27) Happiness as a core value