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    Explore "customer_service" with insightful episodes like "Help I’ve Been Pinched By A Ghost", "Energy firms rapped for bad customer service... while still making mega profits", "Ep 224. Double Wipe", "S5 EP15: Adam Kay" and "64% of us would vandalise a library book. Would you?" from podcasts like ""Help I Sexted My Boss", "This is Money Podcast", "Sh**ged Married Annoyed", "Alan Carr's 'Life's a Beach'" and "Nudge"" and more!

    Episodes (17)

    Help I’ve Been Pinched By A Ghost

    Help I’ve Been Pinched By A Ghost
    After a hectic few weeks for the boys, the dust has finally settled and normal life has resumed. But while Jordan’s eager to slow things down and enjoy some cooler weather, things have been heating up for William as he’s been spotted getting a lap dance! All is revealed in today’s episode, along with answers to your dilemmas on what to do when you suspect you’re being haunted, and how do you afford the therapy that comes after realising you’ve drunk your stepmother's breast milk?

    Join Sexted Extra and laugh along to William Hanson and Jordan North helping you navigate the challenges of modern life ad free at https://plus.acast.com/s/sextedmyboss.



    Hosted on Acast. See acast.com/privacy for more information.

    Energy firms rapped for bad customer service... while still making mega profits

    Energy firms rapped for bad customer service... while still making mega profits
    Energy firms have had their feet held to the fire this week.

    The industry as a whole has been blasted by the regulator Ofgem over poor customer service, while our investigation revealed that 200 customers don't think Ovo has been billing them properly.

    Meanwhile, British Gas has been in the spotlight for its bumper profits, which jumped by a whopping 889 per cent for the first half of this year. 

    These firms are certainly making plenty of money - so should they be spending more of it to help their customers?

    Lee Boyce, Helen Crane and Georgie Frost ask why things are going so wrong, and what people can do if they don't think they are being billed correctly. 

    We also look at what's going on with bank accounts. Crisis-hit Natwest is winning the switching battle thanks to its tasty cash incentives, and it’s not just Farage being 'de-banked'.

    We hear the story of one vulnerable couple who were left unable to pay bills and buy food after HSBC closed their account.

    Inheritance tax has also been in the news, as there are noises it might be scrapped - but the Treasury are raking in even more money from it. Will it go?

    Finally, we explain what blended families need to know about making a will - after one woman was forced to bid for her late mother's belongings at auction when her stepfather amended their mirror wills after she had died.  

    Ep 224. Double Wipe

    Ep 224. Double Wipe
    On the podcast this week Rosie shares some stories from her holiday which involve a rogue pooh and some intimate sun cream application. The beefs are podcast related and the QFTP's involve an ick, a misheard name and some kinky behavior.

    Become a member at https://plus.acast.com/s/sma. https://plus.acast.com/s/sma.



    Hosted on Acast. See acast.com/privacy for more information.

    S5 EP15: Adam Kay

    S5 EP15: Adam Kay
    Joining me to discuss their travel and holiday stories this episode is the brilliant BAFTA-winning TV writer, author, comedian and former doctor - Adam Kay. Please subscribe and review. ‘Life’s A Beach’ everyone’s favourite travel podcast is here to give you all the vitamin D you need. More celebrity passengers unpack their travel suitcases dishing the dirt on their holiday high-jinks. Buckle up, sit back and enjoy the inflight entertainment!! Sales, advertising, and general enquiries: hello@keepitlightmedia.com Learn more about your ad choices. Visit podcastchoices.com/adchoices

    64% of us would vandalise a library book. Would you?

    64% of us would vandalise a library book. Would you?
    Most of us hate asking for things. But should we? In today’s show, I’m joined by Professor Vanessa Bohns who has spent her career asking 15,000 people for things. Her findings reveal that most of us hate asking, yet people agree to requests more than we think. It’s a cracking episode covering everything from marketing strategy to workplace burnout. Don’t miss it. Try HubSpot for free: https://hubspot.sjv.io/jWq4k6 Vanessa’s book: https://www.vanessabohns.com/ The Amazon link to Vanessa’s book: https://amzn.to/3KOtxXW Follow Vanessa on Twitter: https://twitter.com/profbohns Sign up for the Nudge Newsletter: https://www.nudgepodcast.com/mailing-list

    639 - Your Mom's House with Christina P and Tom Segura

    639 - Your Mom's House with Christina P and Tom Segura
    Touch my jeans through the fence, it's another episode of YMH with Tom Segura and Christina P! We talk about trying to get into wrong cars/houses/rooms, we watch a clip of an angry mom, handsome women, and body builders. We get an update on Tom sending out jackets to fat/poor people and we learn Christina might have run a little interference. We go over the super cool Rolling Stone article about Marilyn Manson, we come across a cool vape girl who farts, and we discuss Christina's mouth smells. We do a round of horrible or hilarious, and then it's TikTok o'clock. Learn more about your ad choices. Visit megaphone.fm/adchoices

    The Truth about Selling on Amazon

    The Truth about Selling on Amazon

    Welcome to the Business Broadcast Podcast! Each week James brings on the show an entrepreneur who shares their biggest challenges and struggles in business.

    James coaches the business owner through these challenges by asking those hard hitting questions in order to get to the bottom of these problems and help the business owner soar to success.

    Start your 14 Day FREE Trial for the Entrepreneurs University at: https://jamessinclair.net/

    In this episode James speaks to Ryan Williams who runs an Amazon Ads Management business, he has been trading for 3 year and is doing around 30k per month in revenue. Find out the truth about selling on Amazon in this episode.

     

    S02 EP30: "I can't deal with the passing of time..."

    S02 EP30:  "I can't deal with the passing of time..."
    ROB BECKETT & JOSH WIDDICOMBE'S 'LOCKDOWN PARENTING HELL'S02 EP30: "I can't deal with the passing of time..."More misadventures in parenting and beyond...Enjoy. Rate and Review. Thanks - Rob and Josh xxx If you want to get in touch with the show here's how:EMAIL: Hello@lockdownparenting.co.ukTWITTER: @lockdownparent INSTAGRAM: @lockdown_parentingA 'Keep It Light Media' Production Sales, advertising, and general enquiries: hello@keepitlightmedia.com Learn more about your ad choices. Visit podcastchoices.com/adchoices

    How I Built Resilience: Jennifer Neundorfer of January Ventures

    How I Built Resilience: Jennifer Neundorfer of January Ventures
    January Ventures is an investment firm that is trying to address the unique challenges and biases faced by entrepreneurs often under-represented in business, including women and people of color. The firm's co-founder and managing partner Jennifer Neundorfer says that despite more attention in the recent months, great ideas from these diverse groups have always been there. These conversations are excerpts from our How I Built Resilience series, where Guy talks online with founders and entrepreneurs about how they're navigating turbulent times.

    Order the How I Built This book at:
    https://smarturl.it/HowIBuiltThis

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

    I Gave Someone Advice and $1000 ... What Happened Next? | IG Live Follow-Up

    I Gave Someone Advice and $1000 ... What Happened Next? | IG Live Follow-Up

    A few weeks ago I did an impromptu live stream where I jammed with my community on the phone for 2 hours. Yesterday my team checked in with two people to find out what happened next. On this episode you'll get to hear the initial phone call from the live stream and the follow up call with TeamGary. Please please please let me know what you thought on twitter @garyvee and include my team as well @teamgaryvee

    This might be a format we double down on ;)

     

    https://vaynermedia.com/service/4ds/

    --- Send in a voice message: https://podcasters.spotify.com/pod/show/garyvee/message

    Edible Arrangements: Tariq Farid

    Edible Arrangements: Tariq Farid
    When Tariq Farid was 12, he emigrated from Pakistan to the U.S. – and quickly found a job at a local flower shop. Eventually he opened his own shop, which eventually led to the crazy idea to make flower bouquets out of fruit. Edible Arrangements has now bloomed into a franchise of nearly 1300 locations with an annual revenue of $600 million. PLUS in our postscript "How You Built That," how the Seattle-based clothing company, Five12, is making athletic wear out of used coffee grounds. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

    Do More For Your Customers | Ep 15

    Do More For Your Customers | Ep 15

    "It's crazy what actually happens when you try and go above and beyond." Today, Alex (@AlexHormozi) discusses the importance of delivering exceptional customer service in order to increase prices, retain customers, and gain more referrals. By going above and beyond, small businesses can gain a competitive advantage in the marketplace and improve their overall success.

    Welcome to The Game w/Alex Hormozi, hosted by entrepreneur, founder, investor, author, public speaker, and content creator Alex Hormozi. On this podcast you’ll hear how to get more customers, make more profit per customer, how to keep them longer, and the many failures and lessons Alex has learned on his path from $100M to $1B in net worth.

    Timestamps:

    (0:22) - Consider exceptional service for higher prices and retention.

    (1:14) - Focus on amazing customer service to stand out.

    (1:58) - Implement low-cost actions for above-and-beyond experiences.

    (3:33) - Write personalized cards and show genuine care.

    (4:51) - Track red flags, ask for feedback to improve retention.

    (5:40) - Elevate customer service for competitive advantage, loyalty.

    Follow Alex Hormozi’s Socials:

    LinkedIn  | Instagram | Facebook | YouTube  | Twitter | Acquisition 

    #91 The Russian Passenger

    #91 The Russian Passenger
    Somewhere in Russia, a man calls for a car. Somewhere in New York City, a stranger's phone buzzes. Email us at replyall@gimletmedia.com and use the subject "theory" if you think you can provide us additional information. Further reading haveibeenpwned.com A good article on how and why you should use password managers, and the best password managers out there. Further listening Simplicity by Macroform Learn more about your ad choices. Visit podcastchoices.com/adchoices