customer

Jenny Czaja is a Principal Product Manager, Arc XP at The Washington Post (and Yale College alumna) who drives digital solutions from conceptualization through launch, thriving when working collaboratively and cross-functionally. She is a conscious capitalist, corporate strategist and spirited Chicago Booth MBA.

https://www.linkedin.com/in/jennyczaja/

CP is a former firefighter note Keynote Speaker, Chair of Agile In Colour, IC Agile Accreditor and Portfolio Management Lead at Arc XP (formally part of the Washington Post).

https://www.linkedin.com/in/cprichard92/

In this episode, we dive into the world of Washington Post and start-up growth, all while exploring the fascinating journey of Arc XP📰🚀

🤝 Discover the art of balancing legacy client needs with product vision, and how the Arc XP team rises to the surprisingly interesting challenges of adapting a UI for right-to-left languages🌍

🌍 Learn how Arc XP strategically tailors content for regional audiences, empowering large brands to efficiently share their stories across multiple websites worldwide🌐📣

🧠 Dive into the world of product management and uncover the secrets of balancing flexibility and empathy🤝💡

👂 Tune in to hear about the power of listening, patterns, and agility in navigating the ever-changing product landscape🎧

So, grab your headphones and join us on this captivating journey filled with insights, passion, and a touch of corporate judo!🌟🥋 Don't miss out on this episode of the Product Agility Podcast! 🎙️✨

Chapters:
00:03:23 Introduction to Arc XP: Exploring Its Origins And Features
00:08:46 Global Reach And Diversified Clientele: A Chicago-based Software Company's Success Story
00:17:15 Transitioning From Publishing To Arc XP: Expanding Offerings For A Diverse Client Base
00:22:49 Empowering Multimedia Conglomerates Through Multi-Site Storytelling
00:28:41 Strategic Focus & Identifying Valuable Client Requests
00:31:59 How Arc XP Focuses On Providing A Seamless Experience For All Readers
00:36:06 Balancing Flexibility, Empathy, And Market Viability In Product Management
00:38:01 The Dangers Of Constantly Saying Yes

Host Bio

Ben is a seasoned expert in product agility coaching, unleashing the potential of people and products. With over a decade of experience, his focus now is product-led growth & agility in organisations of all sizes. 

Stay up-to-date with us on our social m

Host Bio

Ben is a seasoned expert in product agility coaching, unleashing the potential of people and products. With over a decade of experience, his focus now is product-led growth & agility in organisations of all sizes.

Stay up-to-date with us on our social media📱!

Ben Maynard

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Product Agility Podcast

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In this episode, Graham Parker, CEO and Founder of Gravity Supply Chain, joins Host Brian Glick, CEO of Chain.io, to discuss:

• Why he founded Gravity Supply Chain
• The key factors that impact forwarder and shipper business
• How third-parties help you sell to your customers
• The importance of 'team' in logistics
• What forwarders and carriers miss when it comes to supply chain

Graham is an experienced founder and leader with a comprehensive and proven track record in the logistics and supply chain industry. He founded Gravity Supply Chain in  2014 to support the world's leading shippers and freight forwarders in streamlining operations, gaining better visibility, and making more informed decisions.

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Chain.io LinkedIn

Jonathan Shroyer, Chief CX Innovation Officer at Arise Virtual Solutions, was interviewed by Adam Torres onMission Matters Business Podcast. In this interview, Jonathan Shroyer talks with Mission Matters about the growing importance of customer experience and the trend of decentralized work. 

Follow Adam on Instagram at https://www.instagram.com/askadamtorres/ for up to date information on book releases and tour schedule.

Apply to be interviewed by Adam on our podcast:
https://missionmatters.lpages.co/podcastguest/

Visit our website:
https://missionmatters.com/

More FREE content from Mission Matters here: https://linktr.ee/missionmattersmedia