How do you communicate a message of LOVE in a highly competitive, fast-paced, results-driven corporate world? Mark and Darren get the answer to this question…and many others…from Joel Manby, former CEO of SeaWorld who was also featured on an episode of ‘Undercover Boss.’ He shares lessons learned about customizing presentations, revealing failures and sharing a message of love. Applying his practical but powerful techniques will help any speaker to deliver an unforgettable presentation.

SNIPPETS:

• Clearly identify your audience demographic

• Tell stories to which your specific audience will relate

• Truthfulness and authenticity are critical

• Opening with a ‘life turning point’ story is very effective

• Take your audience to your low point or nadir

• People connect more with failure than with success

• Be passionate and share the angst in your soul

• Select stories to connect, identify principles to teach, share an action to take

• Develop your personal style

• Make sure your core idea connects with your audience

In an interview at the International Maxwell Conference (IMC) in Orlando, Florida, Maxwell Leadership thought leader Joel Manby described his view of what leaders need to be doing.

Joel is the former CEO of SeaWorld Parks & Entertainment and former President and Chief Executive Officer of Herschend Family Entertainment, the largest family-owned theme park corporation in the United States. He and his company were featured in the seventh episode of the first season of CBS's Undercover Boss. Manby also wrote Love Works about HFE's unique business culture.

Visit MaxwellLeadership.com/Podcast to download the FREE Learner Guide for this episode!

Joel Manby is the former CEO of SeaWorld Parks & Entertainment and former President and Chief Executive Officer of Herschend Family Entertainment, the largest family-owned theme park corporation in the United States. Joel hosts the Maxwell Leadership Executive Circle, a 12-month group and individual mentoring program focused on Executive Leadership for those who are or desire to be C-suite leaders . Have you ever thought, "I am overwhelmed with my job. There are never enough hours in the day." Where should leaders be spending their time to be as efficient and effective as possible?

Joel Manby is the former CEO of SeaWorld Parks & Entertainment and former President and Chief Executive Officer of Herschend Family Entertainment, the largest family-owned theme park corporation in the United States.

Joel hosts the Maxwell Leadership Executive Circle, a 12-month group and individual mentoring program focused on Executive Leadership for those who are or desire to be C-suite leaders .

2023 and 2024 are setting up to be challenging times for leaders. How can leaders position themselves to lead during volatile times?

Joel Manby is the former CEO of SeaWorld Parks & Entertainment and former President and Chief Executive Officer of Herschend Family Entertainment, the largest family-owned theme park corporation in the United States. 

Joel hosts the Maxwell Leadership Executive Circle, a 12-month group and individual mentoring program focused on Executive Leadership for those who are or desire to be C-suite leaders. 

With the challenge of leading a hybrid workforce (working from home and the office), Joel shares five best practices of a work from anywhere culture.

In this episode of the L3 Leadership Podcast, you’ll hear Joel Manby talk about how to integrate love into your leadership.


4 Key Leadership Insights:

1. What did I do to “get out of the pile” or get noticed as a younger leader? 

• Certainly, the following characteristics helped: skillset, intuition, the anticipation of the next steps, but more than anything… work ethic. “I may have not been the smartest, I was the most hard-working”. “I did the very best job that I could in everything that I did.”

2. What does loving people in an organization look like?

• There has to be processes and systems put in place to hold up your organizational values. These are systems that reward and correct according to your values and desired culture. 
• Leading with love is not a soft thing or just a “Christian” thing. Leading with tough love is often the case. Leading with tough love means holding people accountable and having difficult conversations in order to uphold your company’s vision and values. 

3. A rule of loving leadership: Praise in public, admonish in private. 

• A simple cadence that I’ve followed when offering this tough love is: Praise them for their strengths, admonish them specifically and briefly, and put them right back on the horse. 

4. Your guests will never rise above the enthusiasm and interest of your employees.


About Joel Manby:
Joel has been the CEO of major corporations for over 25+ years leading organizations such SeaWorld Parks and Entertainment, Herschend Enterprises (the largest family-owned theme park and entertainment company in the United States), Saab Automobile USA, and  Amazon’s car selling partner, which was sold to CarsDirect.com in 2001. Joel summarized these leadership principles in my book Love Works detailing how to integrate “love the verb” into the leadership ethos and philosophy of any organization. 

Joel is currently the non-executive Chairman of Orange, a non-profit organization dedicated to the development and distribution of student, youth, and next-generation curriculum to over 9,000 churches in 40+ countries. In addition to his duties as chairman of Orange, Joel consults and speaks on Love Works, crisis leadership lessons, and other leadership topics designed to fit the needs of an audience.


Episode Links:
https://joelmanby.com/

Love Works

Joel’s Blog

Need a laugh? Check out Joel’s Folsom Prison parody: https://www.youtube.com/watch?v=7wCICnvRszU

More L3 Leadership Podcast Episode: l3leaderhsip.org/podcast