user empathy

Are you ready to embark on a thrilling journey in product management? Aishwarya Agarwal, a PM Leader at YouTube, is your guide through the uncharted territories of specialization. Discover the challenges, skills, and career pathways that will transform your product management adventure.

Get the FREE Product Book and check out our curated list of Product Management resources here.

Want to know how the Mandolorian can be used to explain Product Agility, you know you do 🚀

Jenny Czaja is a Principal Product Manager, Arc XP at The Washington Post (and Yale College alumna) who drives digital solutions from conceptualization through launch, thriving when working collaboratively and cross-functionally. She is a conscious capitalist, corporate strategist and spirited Chicago Booth MBA. https://www.linkedin.com/in/jennyczaja/

CP is a former firefighter note Keynote Speaker, Chair of Agile In Colour, IC Agile Accreditor and Portfolio Management Lead at Arc XP (formally part of the Washington Post). https://www.linkedin.com/in/cprichard92/

🕒 From start to finish, this episode is packed with valuable insights because Jenny and CP are such experienced pros!

My (Ben) top moment was when they used a metaphor from "The Mandalorian" to explain the concept of product agility🧠🌟 Its like taking off your helmet and embracing the new age of agile practices!🚀

🌐 We  discuss the three pillars of product organization: experience, platform, and engineering🏗️🔧 Each pillar is crucial in creating a seamless user experience and reducing context switching🌈✨ It's fascinating to see how these pillars work together to support product managers and owners.

📈 And let's not forget about the importance of data-driven decision-making!📊🔍 They introduce the Confidence Wheel, a tool that helps determine the level of confidence needed before taking the next step🎡🤔 It's all about finding the perfect balance between self-conviction and data-backed decisions.

🎙️ This episode is filled with valuable insights, practical tips, and thought-provoking discussions. Whether you're a product manager, agile enthusiast, or simply curious this episode is a must-listen! 🎧🔥

Chapters:

• 00:04:33 Agile Transformation At Arc: Moving Towards Program Management
• 00:07:41 Empowering Teams For Effective Engineering
• 00:10:40 Scaling Internal Processes the Role Of An Agile Coach
• 00:13:40 Customised Coaching Plans & Team Maturity
• 00:21:33 The Importance Of Partnership In Healthy Product Teams
• 00:30:07 The Art Of a Well-Structured Product Organization
• 00:40:00 Tailored Approaches For Different Users In Product Development
• 00:41:50 Customisations And Collaboration In Product Development
• 00:46:35 Importance Of Data In Decision Making

Host Bio

Ben is a seasoned expert in product agility coaching, unleashing the potential of people and products. With over a decade of experience, his focus now is product-led growth & agility in organisations of all sizes.

Stay up-to-date with us on our social media📱!

Ben Maynard

🔗 http://bitly.ws/GFwi

🐦 http://bitly.ws/GFwq

💻 http://bitly.ws/GFwz

Product Agility Podcast

🔗 http://bitly.ws/FdVJ

🐦 http://bitly.ws/FdVT

🤳 http://bitly.ws/FdW9

🎶 http://bitly.ws/FdWj

🎥 http://bitly.ws/FdWy

💻 http://bitly.ws/GFuS

👤 http://bitly.ws/GFvy

Listen & Share On Spotify & iTunes

• Spotify - https://spoti.fi/3XzuzND
• iTunes - https://apple.co/3YvTX8p

Want to come on the podcast?

Want to be a guest or have a guest request? Let us know here https://bit.ly/ProdPodCn

Real behavior change is fueled by emotion. How can designers leverage this universal truth to enhance their products and impact user journeys? Our guest today is Adi Mazor Kario, a design strategist, innovation expert, and author. You’ll learn about emotion-based innovation, empathizing with users, trust-based onboarding, and applying emotional design in a variety of industries.

Podcast feed: subscribe to https://feeds.simplecast.com/4MvgQ73R in your favorite podcast app, and follow us on iTunes, Stitcher, or Google Play Music.

Show Notes

• Wizard, Invincible Innovation, ExStrategy — Adi’s companies and projects
• Innovating Through Chaos — Adi’s new book
• Episode 119: Emotional Targeting with Talia Wolf
• Episode 173: Voice UX with Sina Kahen
• 8 Things UX/UI Designers Can Learn From Steve Jobs — an article by Julia Zell
• Episode 131: Design Sprint with Jonathan Courtney
• Inspire, Not Instruct: How We Do User Onboarding at Userlist — Jane’s article
• Harnessing the Wind of Change — Adi’s upcoming book
• Chinese ‘Wind of Change’ proverb
• Invincible Innovation — Adi’s website
• Connect with Adi on LinkedIn and Twitter

Today’s Sponsor

This episode is brought to you by the new season of Wireframe — a podcast by Adobe about how UX can help technology fit into our lives. Whether you’re a designer or simply design-curious, you’ll learn how design intersects with the current world changes and hear from major leaders in the design and technology industries. Check out the show here, or just search for “Wireframe” in your favorite podcast app.

Interested in sponsoring an episode? Learn more here.

Leave a Review

Reviews are hugely important because they help new people discover this podcast. If you enjoyed listening to this episode, please leave a review on iTunes. Here’s how.

Empathy is a simple phrase but very few people understand it, how to incorporate it into their work or how to find real empathy with their customers. In this episode, we will look at what empathy entails, the things people mistakenly think is empathy, how to find it in your work and find a balance between empathy and subject matter expertise.

SHOW NOTES:
http://thecrazy1.com/episode-47-creativity-understanding-and-applying-empathy-in-your-work/
 
FOLLOW THE CRAZY ONE:
Twitter, Instagram, LinkedIn, Facebook