voc

Major League Baseball released it's Voice of the Consumer survey and the great people who work at Wrigley Field were named #1!

For the full report,  click here!

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Let's celebrate spooky season with a pair of episodes covering some common mid-century house hazards to be aware of. 

Part one? Lead paint and other panic-producing paint by products...vile VOC's.

In Today's Episode You'll Hear:

• All about the USA’s weird relationship with lead. 
• When to worry about the potential for lead exposure.
• How to stay calm and remodel on SAFELY if you find some lead lurking in your mid-century home. 

Get the full show notes with all the trimmings at https://www.midmod-midwest.com/1407

While at a conference we got a phone call. Basically, the agent was telling us that we should counsel buyers against adding services. Get the details on this situation. This is a cautionary tale, as telling a client not to get services that the buyer wants is a liability to the agent. This is especially true with IAQ concerns because of the different levels of sensitivity people can have.

We also mention a past issue where an agent claimed a home to be mold free lost a deal, a client, and all future referrals from that client. 

Most agents are good and care about the clients, however they all should be careful. 
   

To learn more about Habitation Investigation, the Two-time Winner of the Best Home Inspection Company in the Midwest visit Home Inspection Columbus Ohio - Habitation Investigation (homeinspectionsinohio.com) Schedule online if you need a home inspection or related services.
If in need of a real estate agent definitely recommend checking the agents that have been guests on the podcast.

See some fun home inspection findings Habitation Investigation LLC (@habitationinvestigation) • Instagram photos and videos

For home buyers: What to expect from a home inspection. YT video for home buyers

If you would like to be a guest on the podcast contact us and let us know. You can visit Home (jimtroth.com) and go to the podcast page.

Tune in for a cutting edge discussion covering entrepreneurial spirit, integrated campaigns and PR pathways in 2023 and beyond.

Linda Andross (she/her), Managing Partner, APEX PR:

A self-proclaimed reluctant entrepreneur, Linda joined the exciting and nerve-racking world of small business when she became President of APEX and a partner in the company.  Linda thrives on ensuring that APEX’s culture of exceptionalism permeates everything we do for ourselves, clients, and as members of the community. Linda is the in-house challenger of ideas and thinking – to push each and every APEX’er to be as smart, creative, and cutting-edge as she knows APEX’ers can be.

Follow Linda:
https://www.linkedin.com/in/linda-andross-apexpr-ruckusdigital/

Follow Jacob:
https://www.linkedin.com/in/jacob-wrrobinson/

Listen to The Pivot with Ken Evans: https://open.spotify.com/show/0XWhUqTDDj5uyFZEXNAtOp

Ruim twee eeuwen lang was Nederland het enige westerse land dat handel mocht drijven met Japan. Nederlandse handelaren deden dit vanaf Deshima, een speciaal daarvoor opgeworpen eiland in de baai van Nagasaki. Hoe was het om daar te wonen? En was de positie van Nederland echt zo uitzonderlijk als schoolboeken suggereren? Janine Abbring spreekt erover met Hoofd Aziatische kunst, Menno Fitski.

Wil je weten hoe deze maquette eruitziet? Kijk dan op:  https://www.rijksmuseum.nl/nl/collectie/NG-721

In de zomer van 2023 kun je nog meer van het eiland Deshima zien in het Rijksmuseum. In het Aziatisch Paviljoen is een kleine selectie van prenten te zien met als thema: Hoe keken Japanners naar Nederland en andersom?

In het Rijksmuseum is powered by ING.

Op een schilderij van Nicolaas Pieneman is een sleutelmoment te zien uit onze koloniale geschiedenis: de onderwerping van Diponegoro, de belangrijkste Javaanse leider in de Java-oorlog. Maar was zijn arrestatie echt zo fair als de verbeelding van Nederlandse kant doet vermoeden? Of is dit een klassiek voorbeeld van een verhaal met 2 kanten? Janine Abbring bespreekt het met conservator geschiedenis, Harm Stevens.  

Wil je weten hoe dit schilderij eruitziet? Kijk dan op: https://www.rijksmuseum.nl/nl/collectie/SK-A-2238

In het Rijksmuseum is powered by ING.

Hey CX Nation,

In this week's episode of The CXChronicles Podcast #197 we welcomed Evan Klein, Founder & President of Satrix Solutions based in Scottsdale, Arizona.

For 25+ years, Evan Klein has been responsible for maximizing customer satisfaction, retention and profitability for businesses around the world. Evan is an enthusiastic champion for voice-of-customer driven change.

As the Founder and President of Satrix Solutions, he counsels executives on the best ways to continually enhance the customer experience, create more loyal advocates and increase customer lifetime value.

In this episode, Evan and Adrian chat through how he has tackled The Four CX Pillars: Team,  Tools, Process & Feedback and shares tips & best practices that have worked across his own customer focused business leader journey.

**Episode #197 Highlight Reel:**

1. Focusing on fixing the "leaky bucket" and mitigating churn at all costs 
2. Building products & services that people actually want to invest in
3. How your company can build a Voice of Customer (VOC) strategy
4. Breaking down customer feedback across the appropriate segments
5. Earning "executive buy-in and sponsorship" as you scale your VOC efforts
 
Huge thanks to Evan for coming on The CXChronicles Podcast and featuring his work and efforts in pushing the customer and learning experience space into the future.

Click here to learn more about Evan Klein

Click here to learn more about Satrix Solutions

If you enjoy The CXChronicles Podcast, please stop by your favorite podcast player and leave us a review today. Or you know what would be even better? Go tell one of your friends or teammates about our content, services & community & invite them to join the CX Nation!

Also grab a copy of my book "The Four CX Pillars To Grow Your Business Now" available on Amazon or the CXC website.

For you non-readers out there, go check out the CXChronicles Youtube channel to see our customer focused video content & short-reel CTAs to improve your CX today (while you're there -- can you politely go smash that subscribe button). 

Contact us anytime to learn more about CXC at INFO@cxchronicles.com and ask us about how we can help your business & team make customer happiness a habit now!

Contact CXChronicles Today

• Tweet us @cxchronicles
• Check out our Instagram @cxchronicles
• Click here to checkout the CXC website
• Email us at info@cxchronicles.com

Remember To Make Happiness A Habit!!

Pokračujeme v naší sérii o VOC. Rozebíráme dvě nejlepší VOC, která máme – VOC Znojmo a VOC Modré Hory. Obě apelace jsou solidně a hlavně srozumitelně vydefinovány. VOC Znojmo už dokonce má i svůj druhý stupeň, který nazývá Královská řada.

Co u mikrofonu pijeme?
Veltlínské zelené kabinet od Špalka

Instagram
Chcete ve víně být o decku lepší? Mrkněte na náš Instagram, kde najdete spoustu dalších videí, kde například vysvětlujeme jednotlivé pojmy.

Rádi pijete dobrá vína a máte rádi Vínocast? Mrkněte na náš výběr u Bodláků. Zároveň tím vznik dalších dílů Vínocastu podpoříte. Děkujeme

V mnoha předešlých dílech Vínocastu se občas kriticky vyjadřujeme k některým tématům. Máme trochu pocit, že bysme si naše kritické názory měli čas od času obhájit. A proto tady je tenhle díl o VOC. O našem vlastním apelačním systému, za kterej jsme nesmírně rádi. Apelační rozdělení vína je totiž daleko lepší než pouhé rozdělení podle vyzrálosti hroznů. Bohužel je ale VOC podle nás docela zmatek. A v tomhle díle vám řekneme proč si to myslíme.

Tenhle díl Vínocastu je náš asi nejosobnější díl, který jsme natočili.

Co u mikrofonu pijeme?
Velká bílá slípka 2018 Sing Wine

Instagram
Chcete ve víně být o decku lepší? Mrkněte na náš Instagram, kde najdete spoustu dalších videí, kde například vysvětlujeme jednotlivé pojmy.

Rádi pijete dobrá vína a máte rádi Vínocast? Mrkněte na náš výběr u Bodláků. Zároveň tím vznik dalších dílů Vínocastu podpoříte. Děkujeme

HRP’s Tom Darby is joined by Stephen Somerville of PACE analytical for an in depth look at laboratory analytical testing methods for PFA, including method DM 1633.

Listen to learn more and subscribe to The Pulse for all the details.

Listen to learn more and subscribe to The Pulse for all the details.

Connect and learn more about Ben Labay:

Linkedin: https://www.linkedin.com/in/ben-labay
Twitter: https://twitter.com/benjlabay
Speero's website: https://speero.com/
Experimentation Program Maturity Audit: https://speero.com/experimentation-program-maturity-audit
Researchgate profile: https://www.researchgate.net/profile/Ben-Labay
Ben's course about Voice of Customer Data on CXL: https://cxl.com/institute/online-course/voice-of-customer-data/

If you liked this episode, make sure to subscribe to your favorite podcast provider: https://kite.link/standard-deviation--a-podcast-from-juliana-jackson

To connect with the host, Juliana Jackson, you can follow her on Twitter or Linkedin at @theclvlady

Standard Deviation: A podcast from Juliana Jackson is sponsored by CXL.com. CXL is the premium marketing education destination.

This podcast is brought to you by Juliana Jackson and Simo Ahava.
Intro jingle by Jason Packer and Josh Silverbauer.

Pollution and CleanAir recently signed a distribution agreement to distribute Polaris FID in all American territories. But what does this partnership mean to the two companies? 

Polaris FID, a portable device able to simplify the job of stack monitoring, is the answer to this question. And it represents the tool used to open up new opportunities in the U.S. market. 

In this episode, Giulia Vendra and Eugenio Indrigo of Pollution are in conversation with Raymond Lindeen, owner of the US company Houston Analytical Systems. 

They talk about the future of the environment and the step-by-step path followed by the private sector and public institutions. On this path, environmental policies, technical solutions, and innovation team up through the monitoring of stationary sources. 

In the episode, the guests analyze the difference between the US and the EU regulations and the role of the Clean Air Act. 

Il monitoraggio dell'impatto odoroso causato degli impianti di conglomerati bituminosi è diventato un processo decisamente sfidante poiché, a causa della configurazione dell'impianto, alcuni dei processi di produzione coinvolgono aree molto ampie e aperte e le emissioni di tipo transitorio sono comuni e frequenti. 
In questa conversazione, Pollution Analytical Equipment e il Dott. Giovanni Cappelli (ricercatore presso l'Università di Firenze) presentano un nuovo approccio per affrontare la sfida del monitoraggio delle emissioni odorigene provenienti degli impianti di conglomerati bituminosi in Europa. 

The always-evolving way of monitoring odor emissions from Bituminous mixture plants is explained by Dr. Giovanni Capelli, research from Univerity of Florence in this third episode of Pollution Analytical Equipment’s podcast.
During the conversation, Dr. Capelli explains how challenging aspects such as configuration, area size, and BMP can slow the process to build and apply strong regulations that uniform institutional approach across EU.

Monitoring the emissions is the main goal for companies like Pollution Pollution Analytical Equipment, but in order to reach that goal in a country that is not yours, it is essential to know how the rules and the guidelines might change. In this episode, Pollution Pollution Analytical Equipment and its partner, HuanKong Equipment, tell the story about the differences between Italy, Europe, and China.  

In China, the mentality toward the environment has drastically changed over the past ten years. What does it mean for a company that offers services like Pollution Pollution Analytical Equipment to enter into this dynamic market? What does a company need to know today?

Dit is misschien wel het meest beruchte gebouw van de Universiteit van Amsterdam: het Bushuis en Oost-Indisch huis. We nemen een kijkje in de VOC-zaal, waar de Heeren XVII vergaderden en ontdekken hoe deze plek verbonden is met het leven van een tot slaaf gemaakt persoon in Batavia. Waar denken we eigenlijk aan als we het hebben over de VOC en wat weten we over slavernij in de Oost? Daarover gaan we in gesprek met historicus Reggie Baay. 

In this episode, Ayesha discussed statements from Moderna and Pfizer regarding Omicron and the need for new variant-specific boosters. Moderna’s CEO sparked concerns when he said the current vaccines likely won’t be effective against Omicron, while Pfizer’s CEO said vaccines for COVID-19 will likely be needed for many years. The editorial team discussed the impact of these comments as they were relatively premature given that not much is known about Omicron yet, such as its transmissibility and potential for immune evasion. It’s important for companies to improve on their communications to ensure they’re evidence-based and don’t evoke unnecessary panic among people.

The team also talked about a new hepatitis B vaccine from VBI Vaccines that received FDA approval for adults. The vaccine is the first three-antigen hepatitis B vaccine approved in the US. While hepatitis B vaccination is recommended for all infants at birth now, this only began in the early 1990s. About 25 percent of adults in the US are not vaccinated for hepatitis B. The global hepatitis B vaccine market is expected to grow, particularly as several other hepatitis B vaccines were also approved by the FDA in the last couple of years. The World Health Organization (WHO) has laid out a goal to eliminate hepatitis B worldwide by 2030.

Read the full articles here: 

Will the Current COVID-19 Vaccines Work Against Omicron? Pfizer and Moderna Spark Concern by Painting Bleak Pictures Prematurely

VBI Vaccines Gets FDA Approval for First Three-Antigen Hepatitis B Shot

For more life science and medical device content, visit the Xtalks Vitals homepage.

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