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    69. How Can You Convince Someone They’re Wrong?

    en-usOctober 03, 2021
    What is the importance of acknowledging others' viewpoints?
    Who emphasized the method of validating perspectives?
    How does rejection sensitivity vary among individuals?
    What advice does Blaise Pascal give regarding persuasion?
    How should rejection be approached in creative fields?

    • Validate before introducing new informationAcknowledge and validate others' perspectives before presenting new ideas for effective communication and understanding

      When trying to convince someone of a different perspective, it can be more effective to first acknowledge and validate their current viewpoint before introducing new information. This approach, as suggested by Blaise Pascal and further emphasized by Dale Carnegie, can help create a more open and receptive conversation. However, it's important to remember that this method should not be seen as manipulative but rather as a genuine effort to foster productive dialogue. While there have been intuitive and anecdotal evidence supporting this approach, further rigorous research is needed to confirm its effectiveness. Ultimately, the goal is to engage in conversations that lead to mutual understanding and growth, rather than reinforcing the belief that the other person is wrong.

    • Illusion of explanatory depthOverconfidence in our knowledge can lead to misunderstandings and unproductive debates. Listen actively and concede ground for a more effective exchange of ideas.

      Our confidence in our knowledge can often outpace our actual understanding, leading to a gap known as the illusion of explanatory depth. This was demonstrated in a study where participants rated their confidence in their knowledge about political topics, only to discover they knew far less than they thought after being asked to explain their positions. This concept can help foster humility when engaging in debates or arguments, especially when dealing with complex issues where emotion and ideology may cloud our judgment. Pascal's approach, which emphasizes listening and conceding ground, may be more effective in fostering understanding and humility than the adversarial approach commonly seen in debates.

    • Admitting errors leads to personal growth and stronger relationshipsAdmitting mistakes can make us more valuable collaborators, lead to positive emotions, and improve relationships. Intellectual humility is a valuable trait.

      Admitting when we're wrong and being intellectually humble can lead to personal growth and stronger relationships, even if it's difficult to admit our mistakes. The speaker shared a personal experience where she was certain about a statistical model but was later proven wrong. She found that admitting her error, although initially uncomfortable, made her a more valuable collaborator and allowed her to learn from her mistakes. The speaker also discussed how high-status individuals, such as birds or CEOs, can benefit from admitting their errors and being vulnerable. However, she acknowledged that it might not be as easy for everyone to do so, especially for those who are not yet in high-status positions. Research suggests that changing our minds and admitting we were wrong can lead to positive emotions and improved relationships. It's important to remember that intellectual humility is a valuable trait and can lead to better communication, collaboration, and personal growth.

    • People find it hard to admit they're wrong due to illusion of objectivityAcknowledging new evidence and saving face can help change people's beliefs or behaviors, especially during contentious issues

      According to social psychology research, people find it difficult to admit they're wrong due to the illusion of objectivity. They believe their perspectives are facts rather than subjective opinions. This makes it challenging to convince people to change their beliefs, especially on contentious issues like political beliefs or health behaviors like getting vaccinated. Pascal's suggestion to acknowledge and accept the error to find peace might not be effective with some individuals, such as conspiracy theorists or those holding extreme beliefs. However, providing a way for people to save face by acknowledging new evidence can help them change their minds without feeling defeated. For instance, during the pandemic, suggesting that people didn't know about the protective benefits of masks earlier can be a more effective approach than making them feel wrong for not wearing masks. Overall, acknowledging the challenges in changing people's minds and employing strategies like saving face can be helpful in persuading individuals to adopt new beliefs or behaviors.

    • Understanding emotional dynamics of rejectionAcknowledge emotional aspect of rejection, adopt humility and open-mindedness to learn and grow.

      Effective persuasion, especially during challenging times like the pandemic, requires a multi-pronged approach. Pascal's advice, which is still relevant today, is that nobody wants to feel stupid. While lotteries may not have been effective in encouraging vaccinations, a large-scale, vaccination-required lottery with significant rewards could potentially change the game. This approach acknowledges the emotional aspect of rejection and the desire to avoid feeling foolish. When faced with rejection, it's essential to remember that the rejection is often directed at the person, not the work. To minimize the sting of rejection, focus on learning from the experience and maintaining intellectual humility. When rejecting others, consider lessening the blow by focusing on the work or idea rather than personally attacking the person. In summary, understanding the emotional dynamics of rejection and adopting a humble, open-minded attitude can help us navigate rejection and learn from it.

    • The personal impact of rejection in creative fieldsRejection can feel deeply personal in creative fields, affecting individuals beyond the quality of their work. Rejection sensitivity, the tendency to react intensely to rejection, varies among people.

      Rejection, especially in creative fields, can feel deeply personal because the performer or creator is often seen as an extension of their craft. This can lead to intense emotions and feelings of exclusion from society. For instance, an academic paper rejection may not just be about the quality of the research, but also about the individual behind it. It's essential to remember that every journal receives more submissions than they can publish, but this knowledge might not alleviate the sting of rejection for some individuals. Research suggests that rejection sensitivity, the tendency to expect, perceive, and react intensely to rejection, varies among people, regardless of their status in society. Some individuals, like Angela Duckworth, may be less rejection sensitive due to their accomplishments or a logical response to their experiences. However, rejection sensitivity is a complex phenomenon, and further research is needed to understand its causes and consequences.

    • Recognize that rejection is an interpretation, not a factInstead of assuming rejection, ask for clarification and assume positive intentions to break the cycle of fear and negativity

      Rejection-sensitive people can get trapped in a cycle of interpreting ambiguous situations as rejection and then reacting in a hostile or aggressive way, which can ultimately lead to the very rejection they fear. To break this cycle, it's important to recognize that our thoughts and interpretations about events are not always accurate. The Stoics believed that rejection is an interpretation we put on an event, rather than an inherent truth. Instead of making up stories about other people's motivations, we should ask them directly. The fear of rejection can prevent us from trying new things and experiencing life fully. To counteract this, we can choose to assume that people like us and want to spend time with us, rather than looking for signs of rejection. By recognizing the power of our thoughts and interpretations, we can challenge the self-fulfilling prophecy of rejection and approach interactions with a more positive and open mindset.

    • Handling rejection with positivity and empathyApproach rejection with empathy, offer closure, and remember you're rejecting the product, not the person.

      Rejection is a natural part of life, and how we handle it can greatly impact our relationships and self-perception. The speaker shares an example of his mother, who radiates positivity and assumes people will like her, creating a self-fulfilling prophecy. However, when it comes to rejection, she doesn't register it or take it personally. Instead, she offers closure and understanding, making the rejection less painful. The speaker suggests that when rejecting someone, it's essential to remember that you're rejecting the product, not the person, and to offer clear and honest communication. He also acknowledges that it's a common misconception that we can separate the work from the person. The key is to approach rejection with empathy and understanding, offering closure and a reason, if necessary, while being mindful not to cause unnecessary harm.

    • The importance of clear communication during rejectionBe clear and direct when rejecting someone or their work to show respect and minimize emotional impact. Establish clear guidelines for endorsements or collaborations to streamline the process. Approach rejection with a growth mindset to learn and improve.

      Clear communication is key when it comes to rejecting someone or their work. While it may be tempting to be unclear or indirect to soften the blow, ultimately, being clear and direct is the most respectful and effective approach. This was a theme that emerged throughout the discussion, with both parties agreeing that being clear about your intentions and reasons for rejection is important. Additionally, having a clear and consistent set of rules or guidelines for endorsements or collaborations can help streamline the process and minimize the emotional impact of rejection. For example, Danny Kahneman's rule of only endorsing works that he has read in their entirety and had a direct role in creating is a clear and effective way to manage requests while also preserving his time and focus. However, it's important to remember that rejection is a natural part of life and can be difficult to navigate, regardless of how clear or kind the communication is. It's important to approach rejection with a growth mindset and to seek out resources and advice to help manage the emotional impact and learn from the experience. Ultimately, the goal should be to use rejection as an opportunity for growth and improvement, rather than a source of discouragement or defeat.

    • Perception and judgment impact our reactions to rejectionOur emotional responses to rejection are not solely caused by the events themselves but by our judgments of them, according to Epictetus. Birds also display dominance behaviors through rejection.

      Our reactions to rejection can be influenced by our perception of the situation and the judgment we place on it. In the podcast "No Stupid Questions," Angela Duckworth and Steven Levitt discuss how rejection can be seen as a form of dominance display in birds, and how Epictetus, a Greek philosopher, believed that people's emotional responses to suffering, including rejection, are not caused by the events themselves but by our judgments of them. The podcast also touches on the idea that the more we are exposed to rejection, the less impact it may have on us. The fact check confirms that research shows birds do display dominance behaviors, and Epictetus did write about the importance of our judgments in causing our suffering. The podcast is produced by Freakonomics Radio and Stitcher, and their team includes Alison Preglow, Greg Rippon, Eleanor Osborne, Joel Meyer, Trisha Boveda, Emma Turrell, Lyric Bowditch, and Jacob Clemente, among others. Their theme song is "And She Was" by Talking Heads.

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