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    Mark Bergen on Apple's Threat to the Online Ad Industry

    enNovember 03, 2022

    Podcast Summary

    • Tech industry facing new challengesCompanies like Facebook grapple with stressed business models, need to adapt and innovate to stay competitive amidst rising competitors and changing consumer behavior.

      The tech industry, which once seemed unstoppable with its ability to create innovative products and business models, is now facing new challenges. Companies like Facebook are grappling with stressed business models and the need to be more creative in generating revenue. The rise of competitors like TikTok and changing consumer behavior, such as holding onto smartphones for longer periods, are contributing factors. Apple, with its dominant position in the ecosystem, is also having to find new ways to make money off its products. The era of easy gains in tech may be coming to a close, and companies will need to adapt and innovate to stay competitive.

    • Challenges in Monetizing YouTube's Customer BaseYouTube faces antitrust and content regulation issues, Apple's privacy changes impact ads business, and industry shifts towards less behavioral and targeted advertising in the digital economy

      The days of easy gains in social media are over, and companies are facing new challenges in monetizing their customer base. YouTube, which paved the way for the creator economy and influencer culture, is now grappling with issues like antitrust and content regulation. Its business has seen phenomenal growth, but recent developments like Apple's privacy changes have crippled its ads business. The industry is shifting towards less behavioral and targeted advertising, marking a significant shift in the digital economy. Mark Bergin, author of "Like, Comment, Subscribe: Inside YouTube's Chaotic Rise to World Domination," sheds light on these issues and more in his book. Despite these challenges, YouTube remains a sleeping giant and a key player in the future of social media.

    • Apple's Privacy Policy Change Disrupts Digital Advertising MarketApple's focus on user privacy led to changes that disrupted Google's dominant position in digital advertising, affecting both publishers and marketers.

      Apple's shift towards prioritizing user privacy and limiting third-party data collection has significantly impacted the digital advertising market, particularly for companies heavily reliant on granular data like YouTube. Before Apple's move, the market operated with Google holding a dominant position as the world's largest digital advertising company, owning both the buy and sell sides. Publishers monetized through Google AdSense, and marketers, like P&G, would allocate their marketing budgets through Google, reaching consumers in a hyper-targeted way. However, Apple's change in policy has disrupted this system, with competitors like Facebook publicly voicing concerns. The market's complexity and opacity, similar to financial markets, make it challenging to fully grasp the implications. While there have been no reports of speculators buying and selling inventory in this context, the shift has undoubtedly altered the digital advertising landscape.

    • Understanding consumer behavior for effective ad targetingAnalyzing users' interests and behavior to deliver personalized ads leads to increased engagement, better ROI, and a more personalized user experience.

      Data targeting is crucial in advertising as it allows businesses to deliver more relevant and valuable content to their audience. The discussion highlighted the importance of understanding consumer behavior and interests to optimize ad campaigns. For instance, a person visiting golf.com is more likely to engage with golf-related ads compared to pet-related ads. However, despite the advanced technology and data capabilities of major tech companies, they still face challenges in delivering personalized ads based on consumers' previous purchases or browsing history. The example of repeatedly seeing ads for the same pair of sneakers after making a purchase was mentioned. Companies like YouTube have made strides in targeting by analyzing users' viewing habits to show relevant ads. Overall, the ability to effectively target audiences leads to increased engagement, better ROI, and a more personalized user experience.

    • Data collection and privacy challenges in advertisingGoogle and Facebook face challenges in targeting ads effectively due to policy changes eliminating data tracking, but Amazon's in-house ads business and ecommerce focus may give it an advantage, highlighting the importance of adapting to changing privacy regulations and consumer preferences.

      Data collection and privacy are crucial elements in the success of advertising businesses. The skippable ad format on YouTube, for instance, is valuable because it ensures that consumers who are actively engaged with the content have seen the ad, making it more valuable for advertisers. However, recent policy changes, such as Apple's elimination of third-party cookies, pose challenges for companies like Google and Facebook, who rely heavily on data tracking to target ads effectively. Google and Facebook are responding by developing machine learning models to approximate user behavior and interests, but Amazon, with its in-house ads business and ecommerce focus, may have an advantage. The ongoing competition in the ad tech industry highlights the importance of adapting to changing privacy regulations and consumer preferences.

    • Google's search data and Facebook adsApple's policy changes are forcing advertisers to rely more on brand advertising and contextual targeting, impacting Facebook's advertising business

      The relationship between Google and Facebook's advertising businesses, and the impact of Apple's policy changes, has been a topic of recent discussion. Google's search data, which is considered intimate and valuable to marketers, has historically been separated from its display internet. However, Google's financial concerns led to a blurring of these lines in 2015. The ads that individuals have been seeing on Instagram, which seem intrusive and poorly targeted, are often a result of Google searches rather than direct mentions. The advertising industry has relied heavily on online platforms like Facebook for direct response advertising, where immediate actions are desired. However, Apple's policy changes have made it more difficult for advertisers to achieve this, forcing them to rely more on brand advertising and contextual targeting. This shift has led to financial challenges for Facebook's advertising business, alongside other macroeconomic factors such as the pandemic and the war in Ukraine.

    • Apple's Control Over Tech Giants' Business ModelsApple's control over its ecosystem, including the App Store and privacy settings, significantly impacts tech giants like Meta (Facebook) and their mobile advertising revenue, leading to regulatory scrutiny and potential antitrust actions.

      The regulatory environment and changing market dynamics, particularly Apple's push for transparency and control, have significantly impacted tech giants like Meta (Facebook) and their business models. Meta's market cap has taken a massive hit, with the stock dropping from around $160 to $132, and the peak market cap in 2021 being $1.06 trillion to the current $420 billion. Regulators, such as the FTC, have gone after companies like YouTube for illegally targeting children with data collection, an area that has been unregulated. Meta's business is primarily mobile advertising, and with iPhones being the most popular system in the US, Apple's control over its ecosystem, including the App Store and privacy settings, can significantly impact Meta's revenue. The antitrust scrutiny faced by Apple and Google, with Apple owning the product and controlling access to it while citing privacy reasons, makes it a complex issue for regulators. While Apple has faced pressure around the App Store and accusations of monopolies, the impact on digital advertising could lead to antitrust actions against Apple, potentially kneecapping some of their ad tech and digital advertising methods.

    • Hyper-targeted advertising benefits for small businessesSmall businesses can reach precise audiences on Facebook, Google, and emerging platforms like Apple's Siri and App Store, but recent changes may limit targeting and richness, emphasizing the importance of adapting and effectively using these tools.

      Small businesses can significantly benefit from hyper-targeted advertising, particularly on platforms like Facebook and Google. These companies have thrived by catering to the long tail of mom-and-pop advertisers, allowing them to reach their exact potential customers. However, recent changes may limit the targeting and richness of ads, which could be a compelling argument for these companies. Meanwhile, Apple is also emerging as a player in search and advertising, with Siri and the App Store offering opportunities for businesses to promote their products. In response, Facebook and YouTube are likely to focus on their vast audiences and the shift of marketing dollars from traditional media to digital platforms. Ultimately, the success of small businesses in the digital age depends on their ability to adapt and effectively use these advertising tools.

    • Tech companies expanding into hardware to secure revenue streamsGoogle and Facebook are investing in hardware to maintain control over digital advertising and emerging areas like commerce and metaverse, signaling a potential shift towards web 3 and new business models.

      Tech companies like Google and Facebook are increasingly exploring the idea of owning and operating their own hardware to secure their revenue streams, particularly in areas like digital advertising, which are facing challenges from privacy regulations and shifting consumer behavior. Google's investment in the Pixel phone and YouTube's push towards commerce are examples of this trend. Facebook, now renamed Meta, is reportedly pivoting towards the metaverse and virtual reality as part of its existential crisis, aiming to own the hardware and software of the future. The rise of creator economies on platforms like YouTube and TikTok, as well as the increasing importance of commerce on social media, further underscores this shift. The question remains whether this is a turning point for the internet as we know it, with potential moves towards web 3 and new business models based on digital currencies and decentralized platforms.

    • Google's criticism of online advertising economyGoogle, along with other tech companies, are exploring alternative business models to move away from their reliance on online advertising due to criticisms and the push for transparency.

      Despite the potential of Web 3, many tech companies, including Google, have expressed criticisms about the current digital economy built around online advertising. This is evident in Google's history, where despite their success with search and display ads, their founders have reportedly not been fond of advertising as a business model. Google has been exploring alternative business models, such as cloud computing and subscriptions, to move away from their reliance on ads. The recent push for transparency in advertising by Apple is another indication of this trend. It seems that many tech companies prefer to focus on their core competencies, such as search or technology, rather than being in the business of selling media or ads. This shift could have significant implications for the future of digital advertising and the business models of tech companies.

    • The Future of Ad Tech: Navigating Challenges and InnovationsAs data becomes harder to come by, ad tech companies must adapt and innovate to stay competitive. Engagement is crucial for content creators, and the comparison between online ads and financial markets highlights the importance of finding new opportunities.

      While the advertising technology industry has seen a proliferation of companies in the past, the search for new edges and arbitrage opportunities may become more challenging as data becomes harder to come by. Another key takeaway is the importance of engagement for content creators, as they should encourage their audiences to comment, subscribe, and stay engaged. The conversation also touched upon the comparison between online ads and financial markets, with the endless parade of ad tech companies being likened to speculators seeking arbitrage opportunities. As the industry evolves, the question remains: what comes next in targeted advertising, and how will companies adapt to the changing landscape? The importance of tech businesses, particularly those in the ad tech sector, cannot be overstated, and their impact on our lives continues to grow. While these companies have seen impressive share price growth in the past, the future may require more innovation and adaptation to stay competitive. Be sure to check out Mark Bergin's new book, "Inside YouTube's Chaotic Rise to Power," for more insights on the industry.

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