american airlines

The so-called "Brat Pack of Aviation" - under the guidance of Bob Crandall from American Airlines in the late-1980s - have all gone on to become important figures in the U.S. airline industry.

But perhaps one of the quartet which also included Tom Horton, David Cush and Doug Parker who emerged as a true innovator is Ben Baldanza.

After leaving American Airlines in 1991, he had a string of executive positions at Northwest Airlines, Continental Airlines and Avianca and U.S. Airways before landing the stewardship of Spirit Airlines.

Spirit's new private equity owner gave Baldanza the freedom to put in place some of the most dramatic changes ever seen in U.S. aviation (mirroring many of those at Ryanair in Europe), giving him a reputation as an innovator with an edge.

He left Spirit in 2016 and now has a number of board positions, an academic role at George Mason University and his own aviation podcast, called Airlines Confidential. 

Baldanza joins us as the latest guest on How I Got Here.

HIGH is a weekly show produced by PhocusWire and Mozio, aimed at getting the inside stories behind startups and innovation in travel and transportation.

It's hosted by PhocusWire's editor in chief, Kevin May, and Mozio co-founder and CEO David Litwak.

See omnystudio.com/listener for privacy information.

In this episode, Cushrow and Kerwin addresses the following items:

Aircraft manufacturers

• Boeing cancels 747 program
• Airbus ATTOL project

Airport

• AA moves to T5 at LHR 
• UK upgrades 14-day quarantine rule

Airlines

• PIA fires 28 pilots over fake licenses
• Wizz Air takes action against Ryanair's Buzz
• Boeing starts to rehabilitate the 737MAX

It takes a lot of effort to be recognized by the mainstream media for your skills and influence within 12 months of creating something.

Or does it?

A year after creating FlyerTalk, Randy Petersen was being hailed in the press for his expertise on all things related to frequent flying, loyalty programs and the passenger experience.

He was a frequent visitor to the headquarters of airlines around the world and had the ear of numerous CEOs in the business.

Such access and such influence is hard to come by but the larger-than-life Petersen remains extremely modest about his achievements.

Now retired from the day-to-day work of understanding and analyzing the aviation business, Petersen joins us as our latest guest on How I Got Here.

HIGH is a weekly show produced by PhocusWire and Mozio, aimed at getting the inside stories behind startups and innovation in travel and transportation.

It's hosted by PhocusWire's editor in chief, Kevin May, and Mozio co-founder and CEO David Litwak.

See omnystudio.com/listener for privacy information.

The Aussie share market is set for a hesitant start with the futures eyeing a dip of 0.1% at the open. 

Investors will be watching: 

• Splitit (ASX:SPT) rose over 100% after inking a deal with Mastercard. Pre-market trade suggests it could rally 8% at the open. 
• Afterpay (ASX:APT) became the 22nd biggest company on the ASX, following the RBA announcement that cash payments continued to fall on the back of structural trends and COVID-19. 
• Evolution Mining (ASX:EVN) cut its gold output guidance and flagged an impairment of up to $100 million. 
• UK Retail sales data is out later with stores reopening this week, but online retail is expected to have pushed sales up 5% in May. 

Local trading ideas: 

• Seek (ASX:SEK) was upgraded to a buy by UBS with a target of $23, following yesterday’s weaker than expected rise in unemployment. 
• Temple & Webster (ASX:TPW) was reiterated as a Bell Potter buy given its valuable offering online retail. Bell Potter targets 17% share price growth to $6.10. 
• Following Westpac selling its Pendal (ASX:PDL) stake, the fund managers Pendal was reiterated as a Bell Potter buy given Pendals performance fees have grown more than expected.

The Aussie share market is eyeing a 0.2% gain at the open as investors continue to focus on positivity and global economies reopening. In the U.S, travel and tourism stocks charged, helping the U.S benchmark indices kick off June on a high. 

Trading ideas for today:

• Bell Potter upgraded Agribusiness Elders' (ASX:ELD) price target to $11.85, after the agriculture reporting season was better than expected.
• UBS today upgraded Adairs' (ASX:ADH) price target by 13% to $2.15. The stock was also recently upgraded by Goldman Sachs as buy with a target of $2.40. 

Investors will be watching Brambles (ASX:BXB), Arena REIT (ASX:ARF) & the RBA meeting today with rates expected to hold at 0.25% given the economy is reopening.

In today's morning bell, Jessica discusses:

• Local markets - (0:00)
• Global markets - (0:13)
• What to watch today - (1:22)
• Trading ideas: Elders (ASX:ELD) - (2:40) & Adairs (ASX:ADH) - (3:06)

Find Bell Direct here:
Twitter: https://twitter.com/belldirect
Facebook: https://www.facebook.com/BellDirectAu...
LinkedIn: https://www.linkedin.com/company/bell...
Instagram: https://www.instagram.com/bell.direct/

What made the internet angry this week?

Pipelines are back in the news, and we attempt to distill a centuries-old conflict into a 20 minute conversation about natural resources WITHOUT OFFENDING ANYBODY.  Andrew Scheer is still finding a way to say dumb shit on a national stage. A surprising amount of people are coming to the defense of the world's most obnoxious air traveler, and we're losing sight of who the REAL enemy in all of this is: airlines! We recap the two or three things we paid attention to at the Oscars. Terry Gilliam has some surprisingly toxic views for a former member of Monty Python. We finally establish what it is safe for middle-aged white men to hold opinions on. Why you should be hoarding boner pills for the forthcoming apocalypse. All this and more!

#254 - Die Partnerschaft von Hyatt und American Airlines gibt es schon seit einiger Zeit. Nun gab es Gerüchte seit Anfang des Monats, dass Hyatt ausgewählten Hyatt Globalist Mitgliedern den American Airlines Executive Platinum Status gibt. Zuerst hiess es, dass die qualifizierten Mitglieder angerufen werden und es nur einige wenige seien. Jetzt mehren sich die Hinweise, dass es doch mehr sind und auch keine klaren Regeln nach denen diese ausgewählt werden. Wenn 10% was bekommen, dann sind natürlich 90% enttäuscht und fühlen sich natürlich zurückgesetzt. In Zeiten von Social Media ist es natürlich nicht optimal. Mal sehen was Hyatt noch macht.

Bei Fragen kannst du uns auch direkt auf WhatsApp anschreiben.

Abonniere uns, damit du keine Folge verpasst!

Vereinbare noch heute Deine kostenlose Beratung.

Verbinden Sie sich mit anderen Vielfliegern in unserer Facebook-Gruppe & folgen Sie uns auf Facebook.

Mark Ostermann from Miles to Memories joins us today to talk about a few recent posts of his that struck a nerve with his audience. FOMO - we all experience it and sometimes it makes us book silly trips. Mark and Jeff Talk about some of the crazy things they've booked and a few they are thinking about. Is it possible that they travel too much? Listen to this episode to find out. Finally, a big announcement about a February meetup in New Orleans. We hope to see some of you there!

Our Sponsor:
The Award Travel 101 podcast is brought to you by Fuel Rewards Pro. Drive a company car or rent a car for work? For a limited time only, get a personal sign up bonus of 25 cents per gallon after your first work fill up. Go to fuelrewards.com/pro to register for a free Fuel Rewards Pro account today.

Links:
Miles to Memories
Bougie Miles
Straight to the Points

MtM’s Miles, Points, Travel & Deals
Miles to Memories Podcast

Where To Find the Award Travel 101 Community

For questions, you can join us in the free 100,000+ member Award Travel 101 Community.

1. For more intermediate and advanced strategies, join Award Travel 201 community
2. To book time with our team, check out Award Travel 1-on-1.
3. You can also email us at contactawardtravel@gmail.com.
4. Our next meetup is located in San Antonio, TX on April 26–28, 2024, and we’ve opened up a few more tickets for members! To learn more visit Taco 'Bout A Fiesta! on Eventbrite

Support the AT101 Podcast/Community

#175 - Im Gegensatz zu den asiatischen Airlines sind die Airlines aus den USA bei Passagieren nicht sonderlich beliebt. Allerdings gibt es in Nordamerika einige Besonderheiten und Vorteile im Vergleich zu europäischen Airlines. So werden zum Beispiel Statuskunden bei Inlandsflügen aus der Economy Class in die First Class upgegradet so lange Sitze verfügbar sind. Dies passiert in Europa nur wenn die Economy Class überbucht ist. Im Gegenzug dürfen Statuskunden, die bei der Airline direkt sammeln auf Inlandsflügen in der Economy Class nicht die Airlinelounges nutzen, hierfür ist eine Mitgliedschaft nötig. 
Wir erklären euch einige weitere Besonderheiten und nehmen in dieser Folge die Airlines United, American, Delta und Southwest genauer unter die Lupe und verraten euch welche unser Favorit ist.

Wenn du wissen willst, welche amerikanische Fluggesellschaftt die richtige für dich ist, vereinbare jetzt deine kostenlose Erstberatung. Vereinbare noch heute Deine kostenlose Beratung. 

Abonniere uns, damit du keine Folge verpasst!

Vereinbare noch heute Deine kostenlose Beratung.

Verbinden Sie sich mit anderen Vielfliegern in unserer Facebook-Gruppe & folgen Sie uns auf Facebook.

After the 4th of July, the Brothers are back with an All-American episode this week. Hot dogs, air planes and hemorrhoids... oh my! and, of course... some Broadway talk. Hold on to your hats... and bladders... you'll definitely be experiencing some turbulence in this episode.

We've got a replay of one of the "Best Of" episodes of the Award Travel 101 Podcast! Tune in next week when we return with another new episode!

“Three days after you leave the hospital with a broken back, and chemo, and serious multiple myeloma, you decide you're going on this around­-the­-world trip?”

The Award Travel 101 community is built around sharing and learning knowledge on how to travel the world with points and miles. A side effect of the community has been the stories of people that meet and interact every day and their stories made possible by a Facebook group. This week we introduce you to Mr. Ike Stanfield of Texas who is currently battling aggressive multiple myeloma cancer. In February 2019, Ike posted to Award Travel 101 that he was cashing in his points and miles and taking a solo trip around the world to Singapore, Delhi, and Doha in first and business classes.

During the show, Ike walks us through some of his daily battles that might delay his determination to see his bucket list destinations. Despite the fact that Ike broke his back just one week before he was supposed to leave for his trip, he persevered through pain and surgery and still completed his around the world points and miles trip. Make sure to listen to his inspiration and words of wisdom as he walks us through each part of his two week adventure.

Show Timestamps

• 3:30 — Meet Ike 
• 8:45 — Ike's health diagnosis
• 12:30 — Ike's around the world itinerary
• 17:00 — Getting treated well at the Hilton Singapore
• 19:30 — “What did you reflect on while you were there?”
• 22:30 — Ike's advice for those facing challenges
• 28:30 — Ike's words of wisdom 

Today's Guest

Ike Stanfield is a retired American Airlines employee from Corpus Christie, Texas. In 2017, he was diagnosed with Multiple Myeloma and has undergone and continues to undergo multiple forms of treatment to battle his disease. 

Resources

Contact Ike

Multiple Myeloma Research Foundation

Thanks to Our Sponsor

Earn Instant Gold status when you join Fuel Rewards. Save 5 cents/gallon on every fill-up. Terms and Conditions apply, max 20 gallons per fill-up.

Visit AwardWallet for more info on the Award Travel 101 Podcast!

Where To Find the Award Travel 101 Community

For questions, you can join us in the free 100,000+ member Award Travel 101 Community.

1. For more intermediate and advanced strategies, join Award Travel 201 community
2. To book time with our team, check out Award Travel 1-on-1.
3. You can also email us at contactawardtravel@gmail.com.
4. Our next meetup is located in San Antonio, TX on April 26–28, 2024, and we’ve opened up a few more tickets for members! To learn more visit Taco 'Bout A Fiesta! on Eventbrite

Support the AT101 Podcast/Community

"People are so bad at complaining...I'm complaining about how bad people are at complaining...that's where we are right now."

It might come as no surprise that in this world of made up currencies where points don't matter, loyalty programs may not always follow their own rules - or will change them whenever they feel like it. Sure, there are those moments when a considerate customer service representative might take you by surprise and waive a fee, or open up availability. More often than not however, it's easy to feel like the deck is stacked against you.

Complaining can only get you so far. Or, more likely the case you may only have so much time to spend complaining (or fighting for what's right). How do you know when programs are actually acting badly? And, when you do find that moment, what are the best ways to plead your case while having an actual chance at finding resolution or receiving compensation?

Timestamps

2:00 - The feng shui of rooms at Nobu at Caesar's Palace
4:38 - What's bothering Richard this week?
7:47 - When "the system is down" for more than a month...
15:47 - Examples of when loyalty programs behave badly
20:48 - When a travel company actually does the right thing
24:40 - How to positively use emotion to complain
32:30 - What to remember when you need to interact with customer service reps

Today's Guest

Ed Pizza founded the Pizza In Motion blog on the Boarding Area network. He's considered one of the preeminent voices in the loyalty program space and is a successful entrepreneur. He's also the host of the Miles to Go and NowBoarding podcasts.

Thanks to Our Sponsor

Fly smarter by receiving premium flight deal alerts straight to your inbox from Thrifty Traveler Premium. This includes mistake fares, tailored deals from your selected departure city and even Delta SkyMiles Flash Sale alerts. Sign-up today and try if for free.

Where To Find the Award Travel 101 Community

For questions, you can join us in the free 100,000+ member Award Travel 101 Community.

1. For more intermediate and advanced strategies, join Award Travel 201 community
2. To book time with our team, check out Award Travel 1-on-1.
3. You can also email us at contactawardtravel@gmail.com.
4. Our next meetup is located in San Antonio, TX on April 26–28, 2024, and we’ve opened up a few more tickets for members! To learn more visit Taco 'Bout A Fiesta! on Eventbrite

Support the AT101 Podcast/Community

Episode 1 – How To Win Your Battle With Points and Miles

“Three days after you leave the hospital with a broken back, and chemo, and serious multiple myeloma, you decide you're going on this around­-the­-world trip?”

The Award Travel 101 community is built around sharing and learning knowledge on how to travel the world with points and miles. A side effect of the community has been the stories of people that meet and interact every day and their stories made possible by a Facebook group. This week we introduce you to Mr. Ike Stanfield of Texas who is currently battling aggressive multiple myeloma cancer. In February 2019, Ike posted to Award Travel 101 that he was cashing in his points and miles and taking a solo trip around the world to Singapore, Delhi, and Doha in first and business classes.

During the show, Ike walks us through some of his daily battles that might delay his determination to see his bucket list destinations. Despite the fact that Ike broke his back just one week before he was supposed to leave for his trip, he persevered through pain and surgery and still completed his around the world points and miles trip. Make sure to listen to his inspiration and words of wisdom as he walks us through each part of his two week adventure.

Show Timestamps

• 3:30 — Meet Ike 
• 8:45 — Ike's health diagnosis
• 12:30 — Ike's around the world itinerary
• 17:00 — Getting treated well at the Hilton Singapore
• 19:30 — “What did you reflect on while you were there?”
• 22:30 — Ike's advice for those facing challenges
• 28:30 — Ike's words of wisdom 

Today's Guest

Ike Stanfield is a retired American Airlines employee from Corpus Christie, Texas. In 2017, he was diagnosed with Multiple Myeloma and has undergone and continues to undergo multiple forms of treatment to battle his disease. 

Resources

Contact Ike

Multiple Myeloma Research Foundation

Thanks to Our Sponsor

Earn Instant Gold status when you join Fuel Rewards. Save 5 cents/gallon on every fill-up. Terms and Conditions apply, max 20 gallons per fill-up.

Visit AwardWallet for more info on the Award Travel 101 Podcast!

Where To Find the Award Travel 101 Community

For questions, you can join us in the free 100,000+ member Award Travel 101 Community.

1. For more intermediate and advanced strategies, join Award Travel 201 community
2. To book time with our team, check out Award Travel 1-on-1.
3. You can also email us at contactawardtravel@gmail.com.
4. Our next meetup is located in San Antonio, TX on April 26–28, 2024, and we’ve opened up a few more tickets for members! To learn more visit Taco 'Bout A Fiesta! on Eventbrite

Support the AT101 Podcast/Community

• Looks like we've got some gaming news lined up for this episode.
• Apex Legends was released, and Chilla is sharing his thoughts.
• We're comparing Apex Legends to Fortnite.
• Sorg's Awesome Thing of the Week is Fortnite's Marshmello concert.
• Rizz discovered the BEST Twitch channel. Sorg is sharing with all of us.
• Xbox Live is coming to other platforms in the near future.
• Dr. Mario World is coming to mobile gaming.
• Sony has filed a patent for backwards compatibility.
• Worried about losing your Apple AirPods? Turn them into earrings!
• Chilla has the 5GE!
• American Airlines flights will now have free Apple Music streaming if you're a subscriber.
• Amazon is teaming up with Audible for a choose-your-own adventure experience on Alexa.
• We've decided that Slice needs an Alexa skill to order pizza for us.
• News Guard is helping you find out whether it's fake news or the real thing.

A true titan of the airline industry, Bob Crandall was the boss of American Airlines from 1980 through the majority of the 1990s. His team launched the first ever loyalty program that programmatically tied your earnings to your ticket - it revolutionized air travel and brought modern loyalty marketing to the world. 

Join Bill and Joe as they sit down with Bob and discuss early loyalty marketing and what it was like to launch the world's first frequent flyer program. 

There is an underpinning of excitement around the world about the introduction of the new Boeing 737 MAX and Airbus A320neo narrowbodies, whose added range will allow airlines to open up a raft of new routes. "You basically have a more efficient airplane that allows airlines to do on the shorthaul what the 787 has been doing on the longhaul," says Miller, citing, for example, Norwegian's plans to transform the Atlantic with a fleet of 737 MAXs. Naturally, co-hosts Max Flight and Mary Kirby also talk to Mike about how #PaxEx should change when airlines deploy 737 MAXs and A320neos on international routes.

Even as international routes are being opened up with new types, the US regional aviation industry is in crisis right now. This is squarely a result of the pilot shortage, suggests. He concedes that there are pockets of hope - as start-ups like GLO and Boutique Air carve our local air service niches - but says these do not regional airline renaissance. We mull the current state of play for regionals.

Meanwhile, there is some good news on the #PaxEx front for travelers in the US. American Airlines and United Airlines are reintroducing complementary snacks, joining Delta, which has long distributed free Biscoff cookies to hungry domestic passengers. But do these small #PaxEx touches really matter to passengers. We talk turkey about the changes; and consider the next #PaxEx battleground for airlines.

Welcome to episode 009 of the #PaxEx Podcast.

Ancillary fees are fairly new for the Latin American market, but Volaris passengers will need to start getting used to them. Now that Volaris has migrated to a new reservations system, the carrier is banking on a new ancillary revenue scheme to expand its ability to develop non-ticket sales. In this episode, Ghim-Lay updates us on Volaris’ plan and considers it in the broader context of how ultra low-cost carriers are growing.

Speaking of LCCs, Ryanair CEO Michael O’Leary made headlines this week when he promised that the carrier would eventually offer $10 flights across the Atlantic. Yes, we’ve heard O’Leary make these claims before, but co-hosts Max Flight and Mary Kirby join Ghim in addressing the question - are we seeing a race to the bottom in terms of both fares and the passenger experience (#PaxEx)? They also discuss whether the introduction of Wi-Fi on LCC carriers might lure more business travelers to LCCs.

On the inflight connectivity front, Delta Air Lines tomorrow will launch Gogo's Ku-band satellite-supported Internet on two Boeing 747s. The carrier schedule for rolling out of connectivity on its long-haul fleet is significantly delayed, however. We talk about the reason for this costly delay. Mary also reveals details about some of the behind-the-scenes finger pointing that's occurring, and highlights areas where the US major is, in fact, progressing.

Ghim recently attended the Singapore Air Show, which represented a return for Flightglobal to producing a show daily magazine at the event. We get Ghim’s pulse on the show, and talk to her about the now notorious Nok Air press conference, in which Nok Air’s CEO left an impression on Ghim and others in the room. “I’ve never seen women quite as objectified as they were at the press conference,” she says. Max gives us his take as a man who flew for decades for his aerospace industry employer.

Last but certainly not least, we talk about how Delta and American Airlines and other carriers fought to ground Arizona’s anti-gay bill, which, if implemented, would have had a profoundly negative impact on businesses, employees, passengers and, of course, human rights. Props to these airlines for taking a stand!