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    Explore "customer satisfaction" with insightful episodes like "Piers Morgan Uncensored: Lucy Letby Sentencing, Mason Greenwood Axed, Fat Bottomed Girls Removed", "$100M Offers Audiobook Part 4 | Ep 582", "$100M Offers Audiobook Part 3 | Ep 581", "Labour’s caution could turn to radicalism in office" and "Critical search stage, Trump receives evidence, WSJ reporter appeals" from podcasts like ""Piers Morgan Uncensored", "The Game w/ Alex Hormozi", "The Game w/ Alex Hormozi", "The New Statesman Podcast" and "CNN This Morning"" and more!

    Episodes (76)

    Piers Morgan Uncensored: Lucy Letby Sentencing, Mason Greenwood Axed, Fat Bottomed Girls Removed

    Piers Morgan Uncensored: Lucy Letby Sentencing, Mason Greenwood Axed, Fat Bottomed Girls Removed

    On tonight' episode of Piers Morgan Uncensored, Rosanna Lockwood sits in for Piers and reflects on whether Lucy Letby sentencing is a total system failure. Rosanna looks into Mason Greenwood being axed from Manchester United. Also Rosanna asks why Queen's 'Fat Bottomed Girls' has being removed from their latest Greatest Hits Release



    Watch Piers Morgan Uncensored at 8 pm on TalkTV on Sky 522, Virgin Media 606, Freeview 237 and Freesat 217. Listen on DAB+ and the app. 



    Hosted on Acast. See acast.com/privacy for more information.


    $100M Offers Audiobook Part 4 | Ep 582

    $100M Offers Audiobook Part 4 | Ep 582

    “Most things that are hard to sell are typically easy to fulfill.” In this episode, Alex (@AlexHormozi) discusses the thought process behind creating a Grand Slam Offer, and shares tips on turning problems into solutions. Listeners will learn how to identify dream outcomes, list problems, and create solutions that provide tremendous value to prospects.

    Welcome to The Game w/Alex Hormozi, hosted by entrepreneur, founder, investor, author, public speaker, and content creator Alex Hormozi. On this podcast you’ll hear how to get more customers, make more profit per customer, how to keep them longer, and the many failures and lessons Alex has learned on his path from $100M to $1B in net worth.

    Get your own copy of the book at acquisition.com/books

    Timestamps:

    (0:29) - Thought Process

    (4:24) - Value Offer Part 1: Problems and Solutions

    (14:28) - Value Offer Part 2: Trim and Stack

    (19:12) - Enhancing the Value They’d Be Stupid To Say No

    Follow Alex Hormozi’s Socials:

    LinkedIn  | Instagram | Facebook | YouTube  | Twitter | Acquisition

    $100M Offers Audiobook Part 3 | Ep 581

    $100M Offers Audiobook Part 3 | Ep 581

    “You can either be right or you can be rich.” In this episode, Alex (@AlexHormozi) discusses the Value Equation, a concept that can help businesses charge heinous amounts of money for their products or services. The episode includes tips on increasing the perceived likelihood of achievement, decreasing time delay, and decreasing effort and sacrifice to create more value for the customer.

    Welcome to The Game w/Alex Hormozi, hosted by entrepreneur, founder, investor, author, public speaker, and content creator Alex Hormozi. On this podcast you’ll hear how to get more customers, make more profit per customer, how to keep them longer, and the many failures and lessons Alex has learned on his path from $100M to $1B in net worth.

    Get your own copy of the book at acquisition.com/books

    Timestamps:

    (0:40) - Value Equation & Free Goodies

    (9:59) - Dream Outcome

    (13:20) - Perceived Likelihood of Achievement

    (14:47) - Time Delay

    (18:13) - Effort and Sacrifice

    (20:18) - How the Value Equation is Used

    Follow Alex Hormozi’s Socials:

    LinkedIn  | Instagram | Facebook | YouTube  | Twitter | Acquisition

    Labour’s caution could turn to radicalism in office

    Labour’s caution could turn to radicalism in office

    Would Labour be radical in office?


    Freddie Hayward spoke to party insiders to find out – he joins Anoosh Chakelian to talk about how Labour can make meaningful policy changes in an age of cynicism and poor public finances.


    Read the full article here: https://www.newstatesman.com/politics/uk-politics/2023/08/labours-caution-could-turn-to-radicalism-in-office


    Submit a question for You Ask Us:

    https://www.newstatesman.com/YouAskUs


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    Critical search stage, Trump receives evidence, WSJ reporter appeals

    Critical search stage, Trump receives evidence, WSJ reporter appeals
    The search for the missing OceanGate submersible and its five passengers enters a critical stage as their estimated air supply dwindles. Rescue crews continue to detect banging sounds under water, as the US Navy mobilizes its deep-sea salvage system. Plus, Trump receives the first batch of evidence against him in the classified documents case, which includes audio tapes. And, Wall Street Journal reporter Evan Gershkovich appears in a Russian court to appeal his detention on espionage charges. Also this morning, India's Prime Minister is to address congress but House Democrats say they will boycott his speech over human rights concerns, and a deadly tornado tears through Texas for the second time in less than a week. To learn more about how CNN protects listener privacy, visit cnn.com/privacy Learn more about your ad choices. Visit podcastchoices.com/adchoices

    Why ESG Is Destroying America | Ep. 275 | Part 2

    FBI manhunt over, rate hike decision, Tucker Carlson text

    FBI manhunt over, rate hike decision, Tucker Carlson text
    The manhunt in Texas is over after law enforcement arrests a gunman accused of killing five people, including a 9-year-old, following a call to the FBI’s tip line. Plus, the Fed is expected to raise interest rates again. The big question is whether the Fed Chair will signal that a pause is to come. And, the New York Times reports on Tucker Carlson’s text that alarmed FOX leaders ahead of his firing. Also this morning: Biden sends 1,500 troops to the southern border ahead of an expected surge in migrants, the US announces a new immigration deal with Mexico aimed at deterring border crossings, and new and promising data is released on an Alzheimer's treatment. To learn more about how CNN protects listener privacy, visit cnn.com/privacy Learn more about your ad choices. Visit podcastchoices.com/adchoices

    #165 George Stalk, Jr.: Competing Against Time

    #165 George Stalk, Jr.: Competing Against Time
    How can you use time to create sustainable, competitive advantages for your company? Acclaimed business consultant George Stalk, Jr. has spent much of his more than 40 years in the industry thinking about time, and on this episode he dives deep into the strategies he’s preached to companies about how to speed things up, and how to use time as an effective tool that’s almost impossible to compete against.

    Stalk joined the Boston Consulting Group in 1978 and is based in the firm’s Toronto office. He has focused his consulting career on helping companies create sustainable competitive advantage and has advised the top management of a range of organizations—mostly in manufacturing, technology, and consumer products—throughout the Americas, Europe, and Asia. He also wrote the bestselling book Competing Against Time: How Time-Based Competition Is Reshaping Global Markets, a book that Apple CEO Tim Cook recommends to colleagues and new hires.

    --

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    167 - Eliezer is Wrong. We’re NOT Going to Die with Robin Hanson

    167 - Eliezer is Wrong. We’re NOT Going to Die with Robin Hanson

    In this highly anticipated sequel to our 1st AI conversation with Eliezer Yudkowsky, we bring you a thought-provoking discussion with Robin Hanson, a professor of economics at George Mason University and a research associate at the Future of Humanity Institute of Oxford University. 

    Eliezer painted a chilling and grim picture of a future where AI ultimately kills us all​. Robin is here to provide a different perspective.

    ------
    ✨ DEBRIEF | Unpacking the episode: 
    https://www.bankless.com/debrief-robin-hanson  
     
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    ✨ COLLECTIBLES | Collect this episode: 
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    ------
    In this episode, we explore:

    - Why Robin believes Eliezer is wrong and that we're not all going to die from an AI takeover. But will we potentially become their pets instead?
    - The possibility of a civil war between multiple AIs and why it's more likely than being dominated by a single superintelligent AI.
    - Robin's concerns about the regulation of AI and why he believes it's a greater threat than AI itself.
    - A fascinating analogy: why Robin thinks alien civilizations might spread like cancer?
    - Finally, we dive into the world of crypto and explore Robin's views on this rapidly evolving technology.

    Whether you're an AI enthusiast, a crypto advocate, or just someone intrigued by the big-picture questions about humanity and its prospects, this episode is one you won't want to miss.

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    ------
    Topics Covered

    0:00 Intro
    8:42 How Robin is Weird
    10:00 Are We All Going to Die?
    13:50 Eliezer’s Assumption 
    25:00 Intelligence, Humans, & Evolution 
    27:31 Eliezer Counter Point 
    32:00 Acceleration of Change 
    33:18 Comparing & Contrasting Eliezer’s Argument
    35:45 A New Life Form
    44:24 AI Improving Itself
    47:04 Self Interested Acting Agent 
    49:56 Human Displacement? 
    55:56 Many AIs 
    1:00:18 Humans vs. Robots 
    1:04:14 Pause or Continue AI Innovation?
    1:10:52 Quiet Civilization 
    1:14:28 Grabby Aliens 
    1:19:55 Are Humans Grabby?
    1:27:29 Grabby Aliens Explained 
    1:36:16 Cancer 
    1:40:00 Robin’s Thoughts on Crypto 
    1:42:20 Closing & Disclaimers 

    ------
    Resources:

    Robin Hanson
    https://twitter.com/robinhanson 

    Eliezer Yudkowsky on Bankless
    https://www.bankless.com/159-were-all-gonna-die-with-eliezer-yudkowsky 

    What is the AI FOOM debate?
    https://www.lesswrong.com/tag/the-hanson-yudkowsky-ai-foom-debate 

    Age of Em book - Robin Hanson
    https://ageofem.com/ 

    Grabby Aliens
    https://grabbyaliens.com/ 

    Kurzgesagt video
    https://www.youtube.com/watch?v=GDSf2h9_39I&t=1s 

    -----
    Not financial or tax advice. This channel is strictly educational and is not investment advice or a solicitation to buy or sell any assets or to make any financial decisions. This video is not tax advice. Talk to your accountant. Do your own research.

    Disclosure. From time-to-time I may add links in this newsletter to products I use. I may receive commission if you make a purchase through one of these links. Additionally, the Bankless writers hold crypto assets. See our investment disclosures here:
    https://www.bankless.com/disclosures 

    Obsessing Over Product: The Key to Going from Good to Great (with Lewis Howes) Pt.1 - June ‘22 | Ep 522

    Obsessing Over Product: The Key to Going from Good to Great (with Lewis Howes) Pt.1 - June ‘22 | Ep 522

    The difference between good and great is 10 times the effort. Today, join Alex (@AlexHormozi) as he guests on Lewis Howes’ Show to discuss the importance of obsessing over product quality instead of just focusing on promotion. He also touches on the value equation, the root of his ambitions, and more. This is part 1 of the interview.

    Welcome to The Game w/Alex Hormozi, hosted by entrepreneur, founder, investor, author, public speaker, and content creator Alex Hormozi. On this podcast you’ll hear how to get more customers, make more profit per customer, how to keep them longer, and the many failures and lessons Alex has learned on his path from $100M to $1B in net worth.

    Check out the episode on Lewis Howes’ YouTube Channel!

    Timestamps:

    (2:37) - Understanding money & improving product

    (13:31) - Increasing rates, beating down ego & dad

    (33:26) - Winning the financial game

    (40:54) - Money, power, and glory

    (56:24) - Billionaire wealth distribution

    (59:59) - Appreciating work from abundance

    Follow Alex Hormozi’s Socials:

    LinkedIn | Instagram | Facebook | YouTube | Twitter | Acquisition

    Murdoch on election lies, student loan showdown, toxic train cleanup

    Murdoch on election lies, student loan showdown, toxic train cleanup
    Fox Corporation Chairman Rupert Murdoch testifies in the Dominion Voting Systems Vs. FOX News defamation lawsuit, that some FOX hosts endorsed 2020 election lies. Plus, Education Secretary Miguel Cardona joins to discuss Biden’s student loans relief plan going before the Supreme Court today, with the eyes of 26 million applicants on the outcome of the hearing. And, piles of dirt are being dug up in East Palestine, Ohio, but where are they being shipped to? Transportation Secretary Pete Buttigieg discusses the latest on the toxic train disaster cleanup.Also this morning: Nearly 50,000,000 people are under a winter weather alert in the North East, China accuses the US of politicizing the origins of Covid-19 over Energy Department officials’ lab leak theory, Governor DeSantis embarks on a nationwide book tour, a zero calorie sweetener is linked to hearts attacks and strokes, the US Marshals service is hit by a major cyber attack, and, can AI treat mental illness? To learn more about how CNN protects listener privacy, visit cnn.com/privacy Learn more about your ad choices. Visit podcastchoices.com/adchoices

    Unquiet on the eastern front: fighting in the Donbas

    Unquiet on the eastern front: fighting in the Donbas
    Russian troops have turned Bakhmut, in eastern Ukraine, into a charnel house—and a proving ground for its mercenary army. The booming North Sea region could reshape Europe’s economy. And how women across the Middle East are taking their sexuality into their own hands. For full access to print, digital and audio editions of The Economist, subscribe here www.economist.com/intelligenceoffer

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    Alex Hormozi: The Value Equation, How To Make Offers So Good People Feel Stupid Saying No | E199

    Alex Hormozi: The Value Equation, How To Make Offers So Good People Feel Stupid Saying No | E199
    Alex Hormozi teaches people how to make every offer valuable. Through his company Acquisition.com, he shares his best practices for building world-class business ventures. Hormozi’s goal is to teach the younger generations how to successfully navigate this path.  In Part 2 of this interview, Hala and Alex will do a deep dive into how to generate “100M offers.” Alex will also provide us with some practical sales and marketing tips including how to provide high-value to customers, the benefits of increasing your pricing, and choosing an ideal market. Topics Include:  - Providing the highest value without lowering your price - Alex’s Value equation  - The 4 primary drivers of value - People won’t buy something they don’t perceive as beneficial - What makes a good market? - Unlocking the scale of your business - Focusing on the vehicle that will give you the most return - Pursuing high-leverage opportunities - Eliminating your side hustles - If it’s worth doing, it’s worth doing right - Learning to get customers - And other topics…   Alex Hormozi is a first-generation Iranian-American entrepreneur, investor, and philanthropist. In 2013, he started his first brick & mortar business. Within three years, he successfully scaled his business to six locations. He then sold his locations to transition to the turnaround business. From there he spent two years turning 32+ brick & mortar businesses around using the same model that made his privately owned locations successful. Alex owns a portfolio of companies under his umbrella company Acquisition.com. As of 2021 Acquisition.com companies generate upwards of $85,000,000 per year in cumulative sales across four different industries (software, service, e-commerce, and brick & mortar). He’s widely considered an acquisition and monetization expert. He is also the bestselling author of $100M Offers: How To Make Offers So Good People Feel Stupid Saying No. Resources Mentioned: Alex’s Website: https://www.acquisition.com/bio-alex Alex’s LinkedIn: https://www.linkedin.com/in/alexanderhormozi/ Alex’s Twitter: https://twitter.com/AlexHormozi Alex’s Instagram: https://www.instagram.com/hormozi/ Alex’s Facebook: https://www.facebook.com/HormoziAlex/ Alex’s book 100M Offers: https://www.amazon.com/100M-Offers-People-Stupid-Saying/dp/1737475715/ref=sr_1_2?cri[%E2%80%A6]FzcCI6IjEuOTUifQ%3D%3D&sprefix=100m+offers%2Caps%2C137&sr=8-2 Sponsored By: More About Young and Profiting Download Transcripts - youngandprofiting.com   Get Sponsorship Deals - youngandprofiting.com/sponsorships Leave a Review - ratethispodcast.com/yap Watch Videos - youtube.com/c/YoungandProfiting Follow Hala Taha LinkedIn - linkedin.com/in/htaha/ Instagram - instagram.com/yapwithhala/ TikTok - tiktok.com/@yapwithhala Twitter - twitter.com/yapwithhala Learn more about YAP Media Agency Services - yapmedia.io/ Join Hala's LinkedIn Masterclass - yapmedia.io/course

    Flow before Friction & Excellent Customer Experience (with Ryan Daniel Moran) Pt.2 - July '21 | Ep 460

    Flow before Friction & Excellent Customer Experience (with Ryan Daniel Moran) Pt.2 - July '21 | Ep 460

    The business is the backbone, not the front. Today, join Alex (@AlexHormozi) as he guests on Ryan Daniel Moran’s YouTube to talk about creating flow, adding friction, how much friction to create and when to improve the customer experience. He also answers the question of reconciling the difference between an MVP and a grand slam offer. This is part 2 of the interview.

    Welcome to The Game w/Alex Hormozi, hosted by entrepreneur, founder, investor, author, public speaker, and content creator Alex Hormozi. On this podcast you’ll hear how to get more customers, make more profit per customer, how to keep them longer, and the many failures and lessons Alex has learned on his path from $100M to $1B in net worth.

    Check out the episode on Ryan Daniel Moran’s YouTube Channel!

    Timestamps:

    (0:53) - Structure offers for exceptional customer experience.

    (7:17) - Comparison: Pickup lines vs. marketing confidence and conviction.

    (10:30) - Offer's role, anti-MVP, "flow before friction" explanation.

    (18:42) - Alex's ventures grow fast—focus on flow or primary lever?

    (22:35) - Demand strategy: Meet capacity or create scarcity for growth.

    (32:44) - $100M Offers book sections: Market, product, enhancers detailed.

    Follow Alex Hormozi’s Socials:

    LinkedIn | Instagram | Facebook | YouTube | Twitter | Acquisition

    Dave Ulrich: Culture and Leadership Principles for Young Entrepreneurs From the Father of Modern HR | E195

    Dave Ulrich: Culture and Leadership Principles for Young Entrepreneurs From the Father of Modern HR | E195
    The role of HR in an organization has been widely misunderstood by both employers and employees. While many people think that HR strictly enforces internal rules and has no impact on an organization’s bottom line, that couldn’t be further from the truth. HR exists to create value in the marketplace through your employees and your organization. Dave Ulrich came onto YAP to discuss the intricacies of HR and how business leaders can upgrade their HR practices, even if they don’t have a dedicated HR department. Dave is a Distinguished Fellow in the National Academy of Human Resources and the Co-Director of Michigan’s Human Resource Executive Program. He’s also the co-founder of the RBL Group, which develops custom leadership, HR, and organization solutions.   In this episode, Dave and Hala dive into the purpose of HR and how strong HR practices increase profitability. Dave explains the value of psychological safety in the workplace and how it can prevent retention issues like quiet quitting. They also talk about why CEOs need to have a strong understanding of HR and how they can cultivate engagement from their employees who are working remotely.  Topics Include: - Purpose of HR - How does HR impact the bottom line?  - What does HR consist of?  - Investing in an HR leader - Keeping your employees working hard  - Combatting quiet quitting  - Psychological safety in the workplace  - Leadership as energy management  - Giving feedback  - Engagement in remote work  - Optimizing organization  - Understanding HR as a CEO  - The Leadership Code - And other topics… Dave Ulrich is a professor at the school of business at the University of Michigan. He has performed workshops for over half of the Fortune 200 and has spoken to large audiences in 90 countries. Business Week named him the #1 Management Guru and Fast Company referred to him as one of the world’s top 10 creative people in business. He is currently on the Board of Directors for Herman Miller, is a Fellow in the National Academy of Human Resources, and is on the Board of Trustees of Southern Virginia University. He has published over 200 articles and book chapters and over 30 books. He has also co-directed research on over 40,000 respondents about the competencies required for successful HR professionals. Dave is fondly known as the “Father of Modern HR.” Resources Mentioned: YAP episode #186 with Fred Reichheld: https://podcasts.apple.com/us/podcast/young-and-profiting-with-hala-taha/id1368888880?i=1000578394312  Dave’s Books: https://www.amazon.com/Dave-Ulrich/e/B001K8TGCO%3Fref=dbs_a_mng_rwt_scns_share  Dave’s Website: https://daveulrich.com/  Dave’s LinkedIn: https://www.linkedin.com/in/daveulrichpro/  Dave’s Twitter: https://twitter.com/dave_ulrich?lang=en  Dave’s Facebook: https://www.facebook.com/jeppie.tettelaar  Jay Galbraith’s Star Model: https://www.jaygalbraith.com/images/pdfs/StarModel.pdf  LinkedIn Secrets Masterclass Join Hala's 2-day LinkedIn Secrets Masterclass and use code PROFITING at checkout to get 55% off! yapmedia.io/course Sponsored By JustWorks - Check out JustWorks' transparent pricing by visiting justworks.com/pricing Swag.com - Go to swag.com/yap and get 10% off your order Sabio - Visit sabio.la/YAP for a $1,000 scholarship towards the cost of their bootcamp at Sabio!  Shopify - Sign up for a free trial at shopify.com/profiting More About Young and Profiting Download Transcripts - youngandprofiting.com   Get Sponsorship Deals - youngandprofiting.com/sponsorships Leave a Review -  ratethispodcast.com/yap Watch Videos - youtube.com/c/YoungandProfiting Follow Hala Taha LinkedIn - linkedin.com/in/htaha/ Instagram - instagram.com/yapwithhala/ TikTok - tiktok.com/@yapwithhala Twitter - twitter.com/yapwithhala Learn more about YAP Media Agency Services - yapmedia.io/ Join Hala's LinkedIn Masterclass - yapmedia.io/course

    Ooni Pizza Ovens: Darina Garland and Kristian Tapaninaho

    Ooni Pizza Ovens: Darina Garland and Kristian Tapaninaho

    When you think of pizza, the first place that comes to mind probably isn’t Finland…or Scotland. But that’s where the two founders of the outdoor pizza oven brand Ooni grew up. In 2012, Kristian Tapaninaho was experimenting with making his own pizza, but he couldn’t get his home oven hot enough to produce an authentic, Neapolitan-style crust. With no background in product design, Kristian decided to design a portable, wood-fired outdoor oven. He used some basic 3D modeling software, enlisted a nearby fence-maker to build a prototype, and raised about $26,000 on Kickstarter. Since launching in 2012, Kristian and his wife Darina have grown Ooni into a $250 million business, accelerated by the home baking boom that happened during COVID. Based in Edinburgh, Scotland, and sold in 90 countries, Ooni has defined a new product category that has helped transform home pizza making.

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

    The Business Formula: Acquiring Customers Profitably, Goal-hitting Offers, & More…(with Tanner Chidester) Pt.2 - Aug '21 | Ep 443

    The Business Formula: Acquiring Customers Profitably, Goal-hitting Offers, & More…(with Tanner Chidester) Pt.2 - Aug '21 | Ep 443

    If you never quit, then you won't fail. That's the prerequisite of entrepreneurship. Today, join Alex (@AlexHormozi) as he guests on Tanner Chidester’s YouTube to talk about how to acquire customers profitably, the formula, mindset, and models that he uses to achieve this success, and touches on topics about seeking family approval, etc. This is part 2 of the interview.

    Welcome to The Game w/Alex Hormozi, hosted by entrepreneur, founder, investor, author, public speaker, and content creator Alex Hormozi. On this podcast you’ll hear how to get more customers, make more profit per customer, how to keep them longer, and the many failures and lessons Alex has learned on his path from $100M to $1B in net worth.

    Check out the episode on Tanner Chidester’s YouTube Channel!

    Timestamps:

    (1:17) - Alex's business approach: Organic leads without paying; no pre-existing formula.

    (6:54) - Strategies for easier marketing; significance of consistent growth.

    (9:50) - Addressing lack of support from family; advice for those struggling.

    (15:00) - Leila Hormozi's impact, Alex's daily life, and future plans.

    Follow Alex Hormozi’s Socials:

    LinkedIn | Instagram | Facebook | YouTube | Twitter | Acquisition

    Fred Reichheld: Love Your Customers | E186

    Fred Reichheld: Love Your Customers | E186
    When it comes to making customers happy, there is no one more knowledgeable than Fred Reichheld. Fred is one of the world’s leading experts on customer and employee loyalty. He created the Net Promoter Score, or NPS, which measures your customers’ experiences and satisfaction with your brand. NPS is used by two-thirds of the Fortune 1000.  In this episode, Hala asks Fred about the Net Promoter Score and its three categories. They talk about how some of the biggest companies use NPS and how to encourage a customer-centered culture within your organization. They also talk about how to use customer referrals to innovate your product and the earned growth metric.  Topics Include: - Why Fred has worked at Bain & Company since 1977  - Being successful without being an entrepreneur  - Net Promoter Score  - Qualities of the best companies  - The Golden Rule  - Loving your customers  - Using referrals to innovate - Using top NPS scores to invest  - The Flywheel Effect  - Earned growth metric - Fred’s book, Winning On Purpose  Fred Reichheld is the world’s leading expert on customer loyalty. He is the creator of the net promoter system, which was used by companies worldwide to increase their customer retention rate. He has been named ‘the high priest of customer loyalty’ by The Economist. He is a bestselling author of multiple books, including his most recent release, Winning On Purpose, which teaches leaders how to inspire customer love within their own teams.  He has worked for Bain & Company since graduating from college in 1977. He founded Bain’s Loyalty principle, which helps companies achieve results by focusing on customer loyalty and improving customer retention levels. Sponsors: Indeed - Visit Indeed.com/YAP to start hiring now. Constant Contact - Go to constantcontact.com to get started for free today The Jordan Harbinger Show - Check out jordanharbinger.com/start for some episode recommendations Shopify - Go to shopify.com/profiting, for a FREE fourteen-day trial and get full access to Shopify’s entire suite of features Resources Mentioned: Fred’s LinkedIn: https://www.linkedin.com/in/fredreichheld/  Bain & Company’s Website: https://www.bain.com/our-team/fred-reichheld/  Fred’s Twitter: https://twitter.com/FredReichheld Fred’s Facebook: https://www.facebook.com/people/Fred-Reichheld/100011364038688/  Fred’s Instagram: https://www.instagram.com/reichheldfred/  His book, Winning On Purpose: https://www.facebook.com/people/Fred-Reichheld/100011364038688/  Net Promoter System’s website: https://www.netpromoter.com/know/  More About Young and Profiting Download Transcripts - youngandprofiting.com   Get Sponsorship Deals - youngandprofiting.com/sponsorships Leave a Review - ratethispodcast.com/yap Watch Videos - youtube.com/c/YoungandProfiting Follow Hala Taha LinkedIn - linkedin.com/in/htaha/ Instagram - instagram.com/yapwithhala/ TikTok - tiktok.com/@yapwithhala Twitter - twitter.com/yapwithhala Learn more about YAP Media Agency Services - yapmedia.io/ Join Hala's LinkedIn Masterclass - yapmedia.io/course

    #76: Harry Dry’s favorite marketing examples

    #76: Harry Dry’s favorite marketing examples
    What does the world’s 5th strongest man, Heinz beans, & Hinge have in common? They’re all examples of great marketing. In today’s show, I sit down with Harry Dry (the brains behind marketingexamples.com) to discuss his favorite marketing examples. We discuss the marketing genius behind Wordle, Bob Bob Ricard, meat-free diets, Ben Foster’s YouTube channel, NordVPN, and Jack Grealish’s socks. Unlock the Nudge Vaults: https://www.nudgepodcast.com/vaults Sign up for the newsletter: https://www.nudgepodcast.com/mailing-list Marketing Examples: https://marketingexamples.com/ Copywriting Examples: https://marketingexamples.com/inspiration Harry’s Twitter: https://twitter.com/harrydry