how to grow

We are chatting all things confidence and what it does your being, your energy, and the love you have for yourself! 

The episode you probably don't want to hear but need to hear just like I do.

Enjoy!

If you'd like to join our Move the Needle 2024 free 3 day event happening next week, you can sign up here: https://form.jotform.com/240046938635057 

Chelsey Holm | Mindset Coach for Social Sellers
"I help people help themselves"

NASM-certified in Personal Training and Nutrition
John Maxwell Leadership Certified in Speaking, Coaching, and Training
Certified SSLS Kristen Boss Coach
10+ years experience helping people build true wellness & businesses without the overwhelm & stress
100's of clients with REAL natural solutions for their health (especially energy, sleep, digestion, skin/hair/nails, focus, and more!)
Mom of 5, Army wife

Access more from Chelsey- @chelsey_noel (stan.store)

Ready Set Wellness: https://us.shaklee.com/site/chelseynoel/Nutrition/Ready-Set-Wellness/Ready-Set-Wellness-Bundle/p/89599

This episode dives into personal growth in light of you being your biggest problem- ouch. 

Here's the salve > you are in the driver's seat for growth.

I'm sharing how growing yourself impacts all other areas of your life. Plus, the process of triggers, default habits, and taking a proactive approach with a basic understanding of how the human brain works. 

Let's grooooow!

Chelsey Holm | Mindset Coach for Social Sellers
"I help people help themselves"

NASM-certified in Personal Training and Nutrition
John Maxwell Leadership Certified in Speaking, Coaching, and Training
Certified SSLS Kristen Boss Coach
10+ years experience helping people build true wellness & businesses without the overwhelm & stress
100's of clients with REAL natural solutions for their health (especially energy, sleep, digestion, skin/hair/nails, focus, and more!)
Mom of 5, Army wife

Access more from Chelsey- @chelsey_noel (stan.store)

Ready Set Wellness: https://us.shaklee.com/site/chelseynoel/Nutrition/Ready-Set-Wellness/Ready-Set-Wellness-Bundle/p/89599

1. Embrace Challenges > See last week's episode on Overcoming Obstacles
2. Learn from failures
3. Focus on the process aka divorce from results; marry yourself to the process
4. Practice persistence > small steps done consistently over time = big results
5. Emphasize learning over performance

Chelsey Holm | Mindset Coach for Social Sellers
"I help people help themselves"

NASM-certified in Personal Training and Nutrition
John Maxwell Leadership Certified in Speaking, Coaching, and Training
Certified SSLS Kristen Boss Coach
10+ years experience helping people build true wellness & businesses without the overwhelm & stress
100's of clients with REAL natural solutions for their health (especially energy, sleep, digestion, skin/hair/nails, focus, and more!)
Mom of 5, Army wife

Access more from Chelsey- @chelsey_noel (stan.store)

Ready Set Wellness: https://us.shaklee.com/site/chelseynoel/Nutrition/Ready-Set-Wellness/Ready-Set-Wellness-Bundle/p/89599

Have you ever felt like you were going through a period of your life where growing was painful? Girl listen.... SAME! Growing is not all sunshine and roses, there are times where growing hurts so bad that you will walk away from it entirely and your growth becomes stunted. In today's episode, I talk about the different areas in my life where I experienced growing pains. I experienced growing pains in 5 different areas: Family, Friends, Marriage, Children and Career. Some growing pains are because you are evolving as an individually and other pains are because you are outgrowing your surroundings.

Talk Soon!

Stay tuned & turn your notification bells on!

Got Girl Chat questions?

Shoot me an email at ulrbpodcast@gmail.com with your name, age, and location. If you want to be left anonymous, that's no problem, just let me know.

For booking inquiries, please email ulrbpodcast@gmail.com

The podcast is also available on streaming platforms such as:
Apple Podcasts: https://podcasts.apple.com/us/podcast/unlearned-reborn/id1641973947
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#ShaniaAlyse

 "We can't solve problems by using the same thinking that we used when we created them."  Einstein said it, our guest lives by it. 

Welcome to the 3rd episode of the 2023 Gasparilla Overload is here. We get Real Random with Doug Hill. This week, we will take a look at Host Vincent A. Lanci's other podcast, That Entrepreneur Show.

Hill is passionate about creating a worldwide business that will improve digital security. 

He joins the show as the Founder of Real Random. They have developed hardware and software for a cloud-based system to deliver true random numbers that are impossible to predict. 

Real Random is a design win built to support internet infrastructure security operations of companies like Amazon Web Services, Juniper Networks and Cisco. 

Networks are as strong as their weakest access points. Doug helps organizations with High Security Standards secure every device on their networks at the root level—the random seeds used to generate secure keys. 

Other areas of discussion include core values, integrity, inclusiveness, and innovation for all. 

Stay tuned for the spotlight story at the halfway point of the show because we are going to dive into an article discussing what Gasparilla is for everyone not from or living in Florida. We will have some Tampa banter as well I am sure when I bring him back. Follow along here.

Guest Website

Welcome back to That Entrepreneur Show, where top performing entrepreneurs stop by each week. This is the podcast where founders of companies and brands share their entrepreneurial journeys, lessons learned, tips for success, and more each Friday since 2019.

Email: PodcastsByLanci@Gmail.com
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Brought to you by Tampa Counseling and Wellness- Dedicated to helping individuals looking to positively transform their lives through compassionate counseling and wellness coaching. If you struggle with depression, anxiety, or other mental health issues, call now for a free consultation. 1 813 520 2807

In this conversation with reinvention coach Erin Minogue, we talk about living with integrity, helping people come home to themselves, truly challenging the "truths" we’ve been believing, and how to truly reclaim our humanity.

Erin was an educator for 20 years who found herself working 100-hour work weeks, and after a big wake up call, she realized she’d lost her humanity somewhere along the way. Now, using her unique tools and experiences,  Erin helps people recover and rediscover the truth of who they really are so they are free to go and make the contribution in the world that only they can.

She's hailing to us today from New South Wales Australia, and she’s here to encourage you to ask yourself: am I truly living the life I triumphantly signed myself up for?

After listening to this episode, ask yourself:

• If I found myself on my death bed looking back, would I be proud of the truths I was standing for?
• Where are some areas in my life where my comfort might be convincing me that it’s the only way?
•  Am I living the life I triumphantly signed myself up for?
  
  

ABOUT ERIN MINOGUE
Erin Minogue lived a life as normal and ordinary as one can be. She was a rule follower, a good girl, a do-all-the-right-things-all-the-time, people pleaser.  She followed the pre-set path.

She got the career. She got the money. She arrived at the success mark that the world defined for her and assured her was there. She climbed the ladder...

And then she fell after a completely blindsiding accident involving a family member. Life had to shake her awake. She realised she'd been living a life that wasn't hers. She'd become a body in a place.  She was cold, robotic and had long forgotten how to feel. 

Finding herself typing into google, ' How do I find my soul?' She made a promise to herself that when she found it, she would never give it up again. That decision uncovered a truth that she had never truly known before; all that we ever were and can be, and the only thing we should never lose,.... is being human. Our human. 

We were meant to stand on this earth as no one but ourselves and that is now how she helps the women she works with. Using her unique tools,  Erin helps them recover and rediscover the truth of who they really are so they are free to go and make the contribution in the world that only they can.

Connect with Erin:
Visit her website
Follow her on Instagram

————

Are you ready to up level your fun and creativity, inviting more joy and abundance into your life? 

Here are a few ways to join in the fun with Jen:

• Apply to be a guest on the podcast
• Apply to work with Jen in my 12-week coaching program

Stay connected

Join Brilliant Breathwork, the monthly membership offering multiple weekly live breathwork sessions with Jen and other trauma-informed facilitators, an extensive vault of replays, and a supportive community for authentic, creative, and radiant growth.

Other ways you can support:

• Share an episode and tag Jen on Instagram @untetheredjen
• Follow/subscribe to get updates of new episodes
• Leave a review!

Connect with Jen

• JenLiss.com
• @untetheredjen

Music created and produced by Matt Bollenbach

When faced with unexpected unemployment at the beginning of 2020, Danielle Harmon could have sat around and whined. Instead, she decided to wine.

Today, Danielle and her husband Ken own Alzavino Wine Tavern, a thriving wine bar in the charming Delano District in my hometown of Wichita, Kansas. Deciding to go all in on their dreams during a global pandemic isn't easy, and in this episode, Danielle shares the struggles she faced with honesty, vulnerability,  and a little pour of humor.

Listen to this episode to learn how to prepare yourself today for being an entrepreneur in the future, how to turn red lights into green lights, and some practical advice for living a life as resilient as her own.

Danielle is someone I've long looked up to, and as an employee at the company we worked at, I was once pretty intimidated by her. She's a no B.S. kind of gal who tells it as she sees it, and it's one of the things I love most about her. I can't wait for you to listen to this extra juicy episode. :)

Takeaway questions to consider for yourself:

• How might asking my silly question help someone else?
• What courageous thing can I do that might give someone else some courage, too?
• What if I were to do this now?

ABOUT DANIELLE AND HER WINE TAVERN
As the owners of Alzavino Wine Tavern, Danielle and her husband, Ken, get to share their passion for community, friendships, and wine. Their goal is to create something special for any wine drinker, and with sixteen different wines on tap, it's easy to find your flavor or discover something new. Outside of her role at Alzavino, you'll find Danielle encouraging others to take care of themselves both physically and mentally, spending time with her family, and taking in life to the fullest.

Visit and follow Alzavino Wine Tavern:
AlzavinoWineTavern.com
Facebook
Instagram

------------------------- 

Are you ready to up level your fun and creativity, inviting more joy and abundance into your life? 

Here are a few ways to join in the fun with Jen:

• Apply to be a guest on the podcast
• Apply to work with Jen in my 12-week coaching program

Stay connected

• Follow Jen on Instagram @chromaticjen_
• Join the FB Group

Join Brilliant Breathwork, the monthly membership offering multiple weekly live breathwork sessions with Jen and other trauma-informed facilitators, an extensive vault of replays, and a supportive community for authentic, creative, and radiant growth.

Other ways you can support:

• Share an episode and tag Jen on Instagram @untetheredjen
• Follow/subscribe to get updates of new episodes
• Leave a review!

Connect with Jen

• JenLiss.com
• @untetheredjen

Music created and produced by Matt Bollenbach

So far we've brought you value through isolated teaching points in our previous episodes but maybe you don't know why we're on the path we're on. Here is a "behind the scenes" look at what led up to us eventually walking away from a 6-figure income. Just because we can doesn't mean we should. This is a phrase that has been said daily in our household. We've learned how impactful and rewarding it can be to bet on yourself, even when that might not seem like the logical path to the outside world. Give this a listen!

The book we reference in this one: "Relentless" by Tim Grover
And I say again...Kelsey is a Cleaner...no question.

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Welcome back familia!

This week we dive deep into the topic of coparenting. The struggles, the patience needed, the communication. There are so many different aspects that come into play when two people decide not to be together but still have to come together to help raise a child. Unfortunately, coparenting has a bad reputation (for good reason), but the older we get, the more we have to learn to grow and make unwanted situations work to better our kids future. 

Also, we are currently taking any suggestions for any future guest appearances on the show. So if you feel like you or someone you know may be a good fit, HIT US UP!
areweadultingyet@gmail.com

Wanna follow the hosts on IG?!
Are We Adulting Yet: https://www.instagram.com/areweadultingyetpodcast/

Dali: https://www.instagram.com/daliconpique/

JQ: https://www.instagram.com/jayyyquuu/

Don't forget to tag #awaypodcast or @ us to let us know what you think of this week's episode!

Welcome back adult family!

Thank you for joining us on another episode Are We Adulting Yet. This week we dive deep into marriage. However, this isn't your average marriage talk. Instead of discussing a relationship with another person, we decided to ask each other if we would marry ourselves. It's so easy to grow up and form relationships with others to see if they are marriage material. But do we ever ask ourselves if we would be a good person to marry? Do we believe we possess the qualities we wish to find in a husband or wife? Even if you are already married, this is a good question to continue to ask yourself to cultivate and keep healthy relationships growing. There is beauty in being able to reflect on your behaviors and habits as we grown. Is this something we should focus more on as we get older? Let us know in the comments below.

For our grown folk segment, Dali discusses her healing journey and how messy it is becoming for her. Healing ourselves as we get older isn't always just bubble baths and face masks. It can become very messy and scary when we have to face our traumas, and Dali is experiencing this now more than ever. Jackie talks about her struggles with balancing her everyday life. Parenting is hard and it's a lot easier than one may think to lose yourself while trying to juggle so many tasks with children. It helps to talk about it. 

Also, we are currently taking any suggestions for any future guest appearances on the show. So if you feel like you or someone you know may be a good fit, HIT US UP!
areweadultingyet@gmail.com

Wanna follow the hosts on IG?!
Are We Adulting Yet: https://www.instagram.com/areweadultingyetpodcast/

Dali: https://www.instagram.com/daliconpique/

JQ: https://www.instagram.com/jayyyquuu/

Don't forget to tag #awaypodcast or @ us to let us know what you think of this week's episode!

On today's episode we talk equipment, business motivation, how to grow, and key thoughts to have an OWNER's mindset and not think like an employee in your business! 

If you like getting these podcasts two to three times a week, please subscribe and turn on notifications!

We'd love to cover your questions on the podcast! DM us on Instagram any question or comment you may have and we will try to incorporate it in the next show! @bladesllc

Thanks for listening!

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Welcome back everyone to another episode of Are We Adulting Yet! The learning to grow podcast that we all need to navigate life in our own way all while doing it alongside the ones we love. We're happy to announce that after a much needed break, we are finally back and bringing you more stories, tips, and laughs.

This week we are playing a much needed game of catch up. We've been absent for a while and we want you guys to know why. A lot has happened!

Adulting tip of the week: Sometimes we need breaks and that's ok!

Question of the week: Are we back yet?

Also, we are currently taking any suggestions for any future guest appearances on the show. So if you feel like you or someone you know may be a good fit, HIT US UP!
areweadultingyet@gmail.com

Wanna follow the hosts on IG?!
Are We Adulting Yet: https://www.instagram.com/areweadultingyetpodcast/

Dali: https://www.instagram.com/daliconpique/

JQ: https://www.instagram.com/jayyyquuu/

How to survive, thrive & conquer your business' customer experience marketing

The big idea: how do we acquire, retain, and grow customers across every stage and touchpoint in the customer journey?

The customer experience marketing is defined as the unification of marketing, sales, service, and technology to create inspirational branded moments across every stage and touch point of the customer journey.

We unpack the importance of your organisation learning how to survive, thrive, and conquer to ultimately deliver a seamless customer experience at all touch-points: digital or non-digital.

What is customer experience marketing?

Customer experience is question 5 in the ‘7 Great Questions’ of Waymaker strategy. It helps identify what our customer experience is, how do we acquire, retain & grow our customers through brand personality which is all about the science of customer experience.

To learn more about what customer experience is, check out our previous podcasts.

Marketing, sales & service all fall into one discipline – customer experience

It’s all about…

• How do we draw customers along the customer journey?
• How do we manage their journey?
• What information, messages and content will self-serve those customers through that journey in a digital and non-digital world?

Building clarity and alignment and deliver results with Waymaker = a better organisation

With Waymaker, each quarter, your team will be taking the diagnostic and it’s going to ask questions across all the business.

The Waymaker toolkit allows us to step back and view the business from the helicopter view.

The big idea around customer experience marketing

In the area of marketing in Waymaker Curve, there is a big idea on how we build a leading marketing function, what activities or skills to we need to invest in, what systems do we need to invest in, how clear, mature or aligned are we as an organisation

We're treating marketing like advertising

The great amount of dysfunction is treating marketing like advertising.

The point of marketing is to identify problems and develop products and services to SOLVE those problems, all while continuing to develop and acquire customers for the business.

What isn't a challenge or roadblock?

It's a lack of time - not a lack of funding.

Typically, a challenge or a roadblock must be articulated in such a way that you could provide or remove this or overcome this, then the goal can be achieved.

How do we build clarity, alignment, and results?

Sign up for a free 30-day trial.

1. Jump onto Waymaker.io and take the Waymaker Diagnostic.
2. Do the Customer Experience Marketing Playbook in Waymaker Academy
3. Set your goals.
4. Use the information from your marketing diagnostic, CX marketing one-page canvas and turn your CX marketing into a digital one-cloud dynamic plan inside Waymaker using the goals you've built.

Although we talk about some silly things in the beginning this episode also deals with true life emotions. For example, thinking you might have made it out of a situation ok only to discover many times that you still have a pretty long way to go to dig your way out of that hole. Many more hours need to be poured into changing and rewriting what might have looked easy but actually needs a few more edits. PK has a certain way of looking at situations nowadays that just a few years ago would have crushed him or taken him to a dark place. He helps paint you pictures with BK on how he tries to change his day by looking at life in a more open, honest and positive way now. This episode might be serious in the way PK talks about his struggles but he is always trying to use fun analogies to help listeners understand that though life is tough we can still go through it all with a smile and laugh. We shouldn’t take ourselves too seriously because that makes it hard to work on ourselves. One thing that really stands out in B&B, thanks to PK following a man named Gary Vaynerchuk(better known as Garyvee), is PK is truly seeing how gratitude in life not only helps him but those around him… and realizing that those around him may be having a much worse day.

Garyvee’s YouTube channel… it's worth spending some time on!

https://www.youtube.com/c/garyvee

0:00 Welcome to B&B

5:30 You have lots to do…

10:30 I get down on myself

18:55 If I snap at you… not good

29:20 Drink that post workout smoothie at a park

35:50 That little bit of Gratitude

44:30 Multiple messages of love

50:00 Once again I messed up

55:30 B&B’s new motto

#weeklypodcast #podcastshow #humpday #backyards #bevvies #bottomsup #midweektreat #BTG #marriage #comedy #parenting #life #drama #interview #friends

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How to acquire, retain and grow customers

The big idea: how do we create a journey for our customer's that's inspirationally valuable?

Customer experience is how we use the disciplines of sales, marketing and service.

We unpack the Seven Question's in Waymaker's Growth Framework on the Leadership Curve and what your organisation can do to create a valuable journey for your customers.

It's all about how we acquire, retain and grow customers

Across organisation's, we organise their business into six interconnected buckets - or slices of pie as we like to call it. These include...

• Vision
• Market
• Strategy
• Business Model
• Customer Experience
• Employee Experience

To help you do this, the Waymaker team are well versed in helping leaders shift their teams into the right behaviours to get them to their end goal which is continuing to grow their businesses profitability.

Gone are the days...

Some of the practices businesses used in the 20th century are no longer applicable to the 21st century. We need to start thinking more deeply and differently to the way we reach our consumers.

CX fits in the bucket

It's our belief that from research and observation across many businesses from the last five to ten years that there are six things that you need to keep in balance to maintain customer growth. As your organisation grows and scales up the curve, those six things must stay balanced.

Why customer experience?

Customer experience is the unification of sales, marketing, and service on technology to create inspirational branded moments across the customer journey.

The customer experience is not about working in departments in silos, but working as a product team, or a service team, or a team with the skills of sales, marketing, and service to draw that customer through a journey.

The customer journey has dramatically changed over the last 5 to 15 years. We have had to bring in digital elements of technology and we must understand the journey as a distinct journey and that’s the big shift.

The customer journey has evolved

The customer journey has evolved as there is now a large technology element and how technology is used to engage. Technology is used to engage because it is the foundation or every discipline in the business world.

There is technology to understand all seven questions of the framework.

There is no such thing as the technology department anymore. Now, technology permeates every department of the business.

There is science around unpacking the customer journey

The CX bucket is all about the science behind the customer journey. There is so much data around the consumers journey. We can understand the roadblocks, the steps, the triggers and so much more.

Customer experience is the science of sales, marketing, and service and behind that is technology. It supports those disciplines and it's about continuing to build the teams in your organisation that aren't just marketing, sales or service teams, but customer experience teams. You need to deploy skills of selling, marketing and service at all different points along the consumers journey.

You don't want to just limit that to three departments.

Customer experience is about saying...

"How do we identify roadblocks?"

"How do we make that journey smoother to purchase and repurchase?"

Start building a valuable customer journey for your organisation

Jump onto Waymaker Academy

1. Download customer experience resources
2. Take the Waymaker Diagnostic
3. Look at your results for CX sales, CX marketing, CX service

You’ll find growth gap areas where in your business you need to build maturity and strength to lift that skill

Don't forget to sign up for a free 30-day trial.

The big idea: shape and frame the culture in your organisation.

Mould your organisation values, principles and behaviours to shape the ultimate company culture.

As a leader, you might be unfamiliar with how to build a culture in your organisation. At Waymaker, we often find that leader’s don’t know where to start.

We unpack on how to build or transform the culture within your organisation through:

• How culture is built off behaviours
• Importance of building a culture
• Building an objective lens around culture

You don't teach culture, you are the culture

In an organisation, culture is the way we are doing things. It’s built off the behaviours of the leaders and employees.

You can’t mandate culture because that turns it into policy, and no one wants to remember a 52-page book of the company’s policies.

How do we build DNA inside culture?

Being, doing and showing.

Often in culture, we forget the process of cultural alignment. It is the process of discernment and disciple. If you can’t model it as a leader, then your team will never adopt the culture because they will just model you. They’ll never believe what you say, they’ll just do as you say.

As a leader, know that you're building culture. You can do this by building clarity of the behaviours of who you are and what you do.

In the Waymaker Leadership Framework, identity is the very first big chunk of thinking. It’s figuring out who you are in the marketplace and the community. It begins to frame how you will act and who you are encompassing. It includes the elements of who your organisation is.

Many organisations solve the same problem, but in different ways

Often, different organisations are all trying to do the same thing – solve the consumer's problem. But, if we all solved the problem in the same way, we’d never have a sense of character as an organisation which differentiates us from the rest.

Character is the very heart of the organisation. It is separating it from its competitors.

How do we create an objective lens around our organisation's culture?

The Waymaker Framework in our Academy has an excellent module called ‘Culture Shapers’. It explains the lens that brings objectivity to the intangible.

At Waymaker, we dissect culture in four lenses

1. Language
2. Symbols
3. Stories
4. Currency

Today, what does our organisation's culture look like through that lens?

The lens we’re looking through is the lens between language, stories, symbols, and currency.  

But what does the ultimate lens look like?

It all beings with objectifying culture to know where your organisation should begin, what your organisation should continue or stop. Then, developing goals.

Being practical teaches your team how to build that culture.

Start building or transforming your organisation's culture

Check out Waymaker Academy, and start using it with your clients, your organisation. The Waymaker Leadership Framework will help you build your goals and better articulate your goals and build a better culture.

Jump on waymaker.io and sign up for a free 30-day trial.

The big idea: achieve clarity in your organisations culture framework.

Build clarity, alignment and deliver results, through values, principles, and behaviours within an organisation.

As you work in organisations, you will be familiar with values and principles. However, there is often a big misunderstanding about what these mean.

To understand the bucket of values, principles, and behaviours, we unpack how to...

• Improve clarity of who your organisation is, what they do and how they do it;
• Why we have principles;
• The difference between values, principles and behaviours, and;
• How you can think about your own.

Why do we have values or principles? 

To conceptualise what values, principles and behaviours mean to an organization, we must first define them.

A value is a virtue which frames beliefs. Some examples of values may be truth, honesty, or excellence. It is something that can be believed in. 

A principle is a guiding rule or guideline that is built off one or many values.

A behaviour is something we do because of the principle. 

Values and principles create the alignment in worldview for the organisation. They reflect the purpose, vision and emphasis on what matters most for how the team come together to do their work.

Not setting clear values and principles may be unrecoverable. 

If you interpret the value, then you create the principle

If there’s been no discussion around defining the principles, then values get played like cards. 

Your team start adopting the values when it suits them at any point in time. This means that they are not acting to the values, they are using values to play cards to justify actions. 

It’s not enough to know your values and stick them up on the wall

It’s the principles that add meat to values. It gives us the guidelines. The framework in which to operate.

You can take two or three values to articulate a principle. 

We need to equip and empower our team

A value is a virtue or that guides our beliefs. A principle is a rule or guideline that is built on that value - the classic adage in business is that the customer is always right. 

Waymaker is built on the assumptions and beliefs of our worldview assumptions that form the iceberg of our mental models - that's the point where the value sits above the organisational structure and practices.

That’s where principles start to come alive.

Set your team up with the right behaviours to better their employee experience

There is an infinite number of behaviours that could fit a value.

We want you to create values and principles that sets your team up to know exactly what behaviour is or isn’t acceptable without having the check the rule book.

How does Waymaker help us achieve clarity around these things?

Waymaker helps you get better clarity to build alignment. We want you to be on the same bus going to the same destination and deliver the same results along the way.

If you’re working with a coach or consultant, they will take you through the conversation of values, principles, and behaviours. 

You can jump in Waymaker Academy to explore it yourself and have that conversation. 

When you’re onboarding and working with a team, everyone knows what the values, principles and values are - which become a conversation starter. The steps to this are...

1. Use the Waymaker toolkits to work through values

2. Document it, bring clarity to it inside Waymaker

During your annual or quarterly planning sessions, you can work through these elements and plan for them to be implemented throughout the organization.  

Waymaker mantra - show the way, build the system, train the leader, hold them accountable, help them win and do it

The behaviour piece is the most important thing.

The culture piece is the value and principles that people can refer to. 

Jump on waymaker.io and sign up for a free 30-day trial.

It all starts with the employee experience

The idea of the employee experience is quite different to Human Resources (HR). It is about having a mindset shift on “I wasn’t quite thinking of my people like that”. 

So we ask ourselves, what is the employee experience? 

Let’s define our terms, the employee experience is the end state of a unified physical and digital platform or experience that equips and empowers teams, particularly leaders that aim to create inspirational branded moments at every stage and touchpoint of the customer journey. It is the sum of the parts of how we retain, grow, keep, reinvent the talent throughout an organization. 

As a result, it is a different mindset from just thinking about HR. 

There is world competition for talent

There’s this dance going on between talent and people who can foster and grow that talent and pay compensation for that talent.

Twenty or thirty years ago, there was a lot less competition for talent. There was a higher likelihood that our parents spent 10 or 15 years in a row within the same career. 

Now, not only is there competition for employees and a fight for talent but there are a lot of substitutes. So, the capacity to freelance or be your own boss is an easier thing to do today than it was 20 or 30 years ago.

It’s about talent rather than employees

At Waymaker, we talk about employee talent rather than employees, despite the industry talking about this idea of employee experience.

Talent needs nurturing, and whether we're onboarding new employees, freelancers, or a contractor, we must imagine the end state of a unified digital and physical platform that will empower and equip these companies to create those momentous customer experiences at every stage and touchpoint.

What are we equipping and empowering people for during the employee experience?

Answer. Amazing brand moments.

The employee experience doesn’t just exist for the employee - it is there so they can deliver amazing customer experiences and that’s why it’s question 6.

It determines how we create the talent that will create the customer experience - designed by the business model, positioned by the strategy, serving this market and ideal customer in order to accomplish this purpose and deliver this ultimate vision.

Create an equitable exchange of value during the off-boarding process 

Our talent exists to serve the customer, so it's also a value proposition for our company. Not just for the leader or the manager - the customer does not just exist so we can attract talent, but so they can obtain value we are able to provide. 

If you’re prepared to make this change, work with a Waymaker advisor, coach or consultant

Take a step back and think about what your employee journey looks like?

Jump into any of our playbooks and resources in Waymaker Academy and start setting up your employee journey.

To get started, learn where you sit on the employee experience curve. Don't forget to check out our recent blog post on 'Lead with Employee Experience'

Jump on waymaker.io and sign up for a free 30-day trial. 

The big idea: learn how to run effective meetings.

In this podcast we unpack the four meetings every organisation must master.

They are the

• Leadership team meeting
• The one-one-one for people development
• The daily huddle, and
• The sales meeting.

How do other business leaders run their meetings?

Jeff Bezos has a diligent and unique approach to internal meetings.

The Amazon founder requires the leader to write a good memo with clarity of recommendations and supporting documentation.

At the start of the meeting, participants are given 30 minutes to read and think about the content - in silence. Then discussion can be explored and decisions made.

Bill Gates famously said, "You have a meeting to make a decision, not decide on the question".

Peter Drucker brutally observed that the ideal number of meetings in an organisation is zero and an overabundance of meetings is a symptom of a sick organisation.

Run an effective leadership team meeting

In the podcast we explore the Leadership team meeting and unpack the basic structure.

Too many meetings talk about what has happened or what you're doing to do.

This creates a problem.

The real benefit of a group of leaders meeting is to isolate roadblocks to goals and spent time solving problems together removing roadblocks.

With that in mind, we've set up the leadership team to leverage the data insights of Waymaker.io with a simple leadership team agenda.

A great leadership team meeting of an organisation, unit or team does four things:

1. Shares the wins and positive progress from around the business
2. Stays on top of business health
3. Creates accountability for individual goals
4. Removes roadblocks for individuals to reach those goals.

Item 4 is actually the most important part of the meeting and most time should be spent on that.

Get the Leadership team meeting and 3 more meeting frameworks in Waymaker Academy Effective Meetings.

Use Waymaker to run effective meetings

Waymaker enables strategic alignment on teams of 2 to 2,000+.

Waymaker is the intelligent business strategy platform that helps you build the organisation of the future, today.

Find your growth gaps, build your roadmaps, align your team with OKRs and see exactly what is needed to win your quarter.

Sign up for a free 30 day trial of Waymaker.io