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    medicalspasalestraining

    Explore "medicalspasalestraining" with insightful episodes like "5 Things the Most Successful Salespeople Do", "6 Proven Methods to Increase Outcomes & Profit", "How to Manage Risk in Your Aesthetic Practice", "Building and Scaling an Aesthetics Brand" and "Lessons Learned in 2022 with Terri Ross" from podcasts like ""InTouch with Terri", "InTouch with Terri", "InTouch with Terri", "InTouch with Terri" and "InTouch with Terri"" and more!

    Episodes (16)

    5 Things the Most Successful Salespeople Do

    5 Things the Most Successful Salespeople Do

    In this insightful episode of "In Touch with Terri," host Terri Ross shares her "zone of genius" with listeners, focusing on the top five habits of the most successful salespeople. Engaging and knowledgeable, Terri reframes the concept of salesmanship within the medical aesthetic practice as an activity rooted in service and education, not just transactions. She taps into her extensive experience to deliver actionable strategies that transform how practices can approach sales, client relationships, and growth.

    Terri discusses the importance of creating lasting relationships, staying ahead of industry trends, being persuasive, maintaining a resilient mindset, and holding oneself accountable. She emphasizes the significance of continuous learning and adaptability in the ever-evolving field of medical aesthetics. With a combination of personal anecdotes and professional guidance, this episode offers valuable insights, whether you're at the front desk or managing an entire practice.

    Key Takeaways:

    • Relationship Building: Establishing and nurturing profound relationships with clients is fundamental to successful sales in medical aesthetics.
    • Continuous Innovation: Staying informed about industry trends and constantly evolving one's approach is key to staying competitive.
    • Persuasive Education: A salesperson's ability to educate and influence client decisions is rooted in a firm belief in their offerings and the quality of care provided.
    • Resiliency: A resilient mindset is crucial to overcome the challenges of rejection and adapt to learning opportunities.
    • Accountability: Setting SMART goals and measuring performance against KPIs can significantly impact a practice's success.

    If you are ready to create change and want to learn more about APX, please visit www.apxplatform.com to schedule a discovery call.

    Please visit our youtube channel at: www.youtube.com/channel/UCxOkt_vcZd4lXKwcGbgMYaQ

    If you found this episode valuable, please share this with a friend or colleague that would benefit from listening.

    6 Proven Methods to Increase Outcomes & Profit

    6 Proven Methods to Increase Outcomes & Profit

    Key Takeaways:

    1. Sales training is an investment with a high return on investment for aesthetic practices.
    2. Providers have an obligation to diagnose and provide comprehensive treatment plans for patients.
    3. Effective sales training can build trust, increase revenue per hour, and improve patient retention and lifetime value.

    In this episode, Terri discusses the importance and value of sales training for aesthetic practices. She emphasizes that as providers, it is their obligation to diagnose and provide the best possible treatment plan for patients. Terri shares her own background in sales and highlights the need for comprehensive and holistic treatment plans in aesthetic medicine. She also addresses common misconceptions and fears around sales in the industry. Terri provides insights into the six proven methods of what sales training can do for a practice, including building trust, increasing revenue per hour, and improving patient retention and lifetime value.

    If you are ready to create change and want to learn more about APX, please visit apxplatform.com to schedule a discovery call.

    Please visit our youtube channel at: www.youtube.com/channel/UCxOkt_vcZd4lXKwcGbgMYaQ


    If you found this episode valuable, please share this with a friend or colleague that would benefit from listening.

    How to Manage Risk in Your Aesthetic Practice

    How to Manage Risk in Your Aesthetic Practice

    Tune in to this engaging episode of InTouch with Terri as she sits down with Leslie Tracey, the founder of the first financial practice solely focused on the medical aesthetic space. Leslie’s lifelong passion is helping women in the medical aesthetics industry protect their practices, retain and attract the best employees, and create an exit strategy on their own terms. She focuses on bringing the very unsexy topic of risk management into every business building and exit conversation to ensure her clients make the smartest business decisions possible. 

    Download Leslie's Risk Management Checklist Here: https://www.traceydonavan.com/riskmanagementchecklist

    If you are ready to create change and want to learn more about APX, please visit https://apxplatform.com to schedule a discovery call.

    Please visit our youtube channel at: https://www.youtube.com/channel/UCxOkt_vcZd4lXKwcGbgMYaQ

    If you found this episode valuable, please share this with a friend or colleague that would benefit from listening. 

    Building and Scaling an Aesthetics Brand

    Building and Scaling an Aesthetics Brand

    Tune in to this brand new episode of InTouch with Terri as she sits down with Eric Casaburi, founder and CEO of Serotonin Centers to talk about building and scaling a brand in the aesthetic space.  Terri and Eric have an enlightening conversation about his entrepreneurial spirit and journey and his passion for advancing the health and well being for men and women. 

    • You’ll hear how after spending 15+ years growing on the most nationally recognized fitness brands—with over 150 gyms, serving 500,000+ members, across 16 states under his leadership, Eric noticed many health and fitness enthusiasts were fighting an uphill battle against their own aging process and were no longer getting the results they expected from their efforts.

    • Wanting to give them a solution to recalibrate, Eric founded Serotonin Anti-Aging Centers in 2021–giving members and clients a road map for their lifelong wellness journey, no matter where they are on the continuum. 

    • He has since built and scaled an incredible brand and has more than 40 new franchise locations in development.

    If you are ready to create change and want to learn more about APX, please visit https://apxplatform.com to schedule a discovery call.

    Please visit our youtube channel at: https://www.youtube.com/channel/UCxOkt_vcZd4lXKwcGbgMYaQ

    If you found this episode valuable, please share this with a friend or colleague that would benefit from listening. 

    Lessons Learned in 2022 with Terri Ross

    Lessons Learned in 2022 with Terri Ross

    Join Terri Ross for a one-on-one interpersonal episode of InTouch with Terri as she reflects on the top 7 things she learned from 2022, including what it means to to be an entrepreneur, a team leader, taking a solution-based approach, and so much more!

    Terri teaches how this newfound knowledge is going to fuel her 2023, as 2022 is rapidly approaching the rear view mirror.

    If you are ready to create change and want to learn more about APX, please visit https://apxplatform.com to schedule a discovery call.

    Please visit our youtube channel at: https://www.youtube.com/channel/UCxOkt_vcZd4lXKwcGbgMYaQ

    If you found this episode valuable, please share this with a friend or colleague that would benefit from listening. 

    Value of the Consultation - You Getting Sold on YOU

    Value of the Consultation - You Getting Sold on YOU
    Join Terri Ross in this electric episode of InTouch with Terri focusing not only on the consultation process, but having the mindset necessary to execute them with perfection.
     
    Terri teaches you the key steps to getting sold on yourself, before you start to “sell” to anybody else, and becoming utterly convinced and believe in what you’re selling so strongly that you become unstoppable!
     
    If you are ready to create change and want to learn more about APX, please visit https://apxplatform.com to schedule a discovery call.
     

    If you found this episode valuable, please share this with a friend or colleague that would benefit from listening. 

    What to Expect from your Practice Manager

    What to Expect from your Practice Manager
    Whether you’re an owner looking to hire a new practice manager, a practice manager yourself, or maybe you’re a new practice not knowing what to look for, this episode is for you!
     
    Join Terri Ross in this episode of InTouch With Terri as she discusses the non-negotiables in hiring a practice manager, what to look for, and the critical traits needed to succeed in the role including open-mindedness, and significance over success, commanding an executive presence… and more!
     
    If you are ready to create change and want to learn more about APX, please visit https://apxplatform.com to schedule a discovery call.
     

    If you found this episode valuable, please share this with a friend or colleague that would benefit from listening. 

    Ellevate Your Practice with New Technology!

    Ellevate Your Practice with New Technology!
    Terri Ross is BACK with Season 6 of Intouch with Terri!
     
    Join Terri as she as she kicks off the new podcsat season with Plastic Surgeon, Inventor, Innovator, and long time friend, Dr. Greg Mueller.
     
    In this episode, Terri and Greg discuss:
    • Greg and his innovative new procedure, MyEllevate, changing the game for facelift clients and practices alike
    • How to decipher where this new procedures fits in the market, and how it could fit into your practice
    • How you can increase efficiency and profitability by integrating new technology into your practice
    • And more…!

    Learn more about MyEllevate: https://myellevate.com

    If you are ready to create change and want to learn more about APX, please visit https://apxplatform.com to schedule a discovery call.
     

    If you found this episode valuable, please share this with a friend or colleague that would benefit from listening. 

    How to Optimize Patient Outcomes and Maximize Your Treatment Plan with Retail

    How to Optimize Patient Outcomes and Maximize Your Treatment Plan with Retail
    Join Terri Ross alongside fellow "boss-babe", Shawna Akin, US clinical specialist, master trainer for DermaConcepts, and owner of the Institute for Advanced Aesthetics.
     
    In this episode, Terri and Shawna discuss the value of retail in the aesthetic space, as it related to the development of a comprehensive and successful long-term treatment plan. Listen in to learn:
    1. Why is retail so crucial to any treatment?
    2. Why is retail often thought of as the aftermath?
    3. What are the most critical components for successful client conversion and retention?
    4. What are the most important things to understand about treating skin?
    5. Why does our skin really change over time?
    6. The importance of cultivating authenticity and trust with potential customers.
    And more!
     
    The NEW APX Platform "How to Start Your Own Aesthetic Practice: 6 Month Incubator Program“ begins June 6th, 2022
     
    If you are ready to create change and want to learn more about APX, please visit https://apxplatform.com to schedule a discovery call.
     

    If you found this episode valuable, please share this with a friend or colleague that would benefit from listening. 

    How to Start Your Own Aesthetics Practice

    How to Start Your Own Aesthetics Practice
    APX Platform, the aesthetic industries only business intelligence platform launches a New 6 Month Incubator Program that covers everything you need to know from concept to launch to open a successful and profitable Medical Spa or Plastic Surgery Practice.
     
    If you are considering opening a medical spa or plastic surgery practice and if you are looking to expand your current practice, then this podcast and program is for you. 
     
    In this episode, Terri Ross talks with Robbi Grayson, Sr. Practice Consultant leading the new aesthetics practice program about the following:
    1. What it takes to open a medical spa or plastic surgery practice
    2. Common mistakes people make trying or thinking they can do it alone
    3. All of the necessary steps and components that need to be considered from concept, feasibility, demographics, market, business plan, proforma, start up costs and so much more
    4. The New Start Up Program and the 5 Stages of the Program
    If this resonated with you, we invite you to click the link below and fill out the application,  We are accepting only 5 more people to this program starting June 6th:
     
     
    APX PlatformAPX Platform
     
    The NEW APX Platform "How to Start Your Own Aesthetic Practice: 6 Month Incubator Program“ begins June 6th, 2022 - Only 5 more spots available.
     
     
    If you are ready to create change and want to learn more about APX, please visit https://apxplatform.com to schedule a discovery call.
     

    If you found this episode valuable, please share this with a friend or colleague that would benefit from listening. 

    The 6 Steps to Mastering Objections

    The 6 Steps to Mastering Objections
    Terri Ross covers a topic that she passionately teaches while speaking around the country, and what many of her clients and practices ask about and struggle with: Handling and Overcoming Objections.
     
    Terri discusses:
    1. Where objections come from and why?
    2. The Top 7 objections practices face
    3. The 6 Steps to Mastering Objections
    If you struggle in this area and need help, additional training to overcome this challenge and convert more patients I invite you to visit www.apxplatform,com and/or go to our youtube channel ( https://www.youtube.com/channel/UCxOkt_vcZd4lXKwcGbgMYaQ ) to showcase some of Terri’s videos.

    If you found this episode valuable, please share this with a friend or colleague that would benefit from listening. 

    If you are ready to create change and want to learn more about APX, please visit https://apxplatform.com to schedule a discovery call.

    Setting Your Practice Apart with a High Performing Website

    Setting Your Practice Apart with a High Performing Website
    Terri Ross is joined by the new president of Influx Marketing, Erica Crawford, to dissect the do’s and dont's when it comes to your aesthetic practice’s website.
     
    Erica explains the following:
    1. The top 5 components that make a not just a good website, but a great one
    2. How many leads should someone expect from working with a high-end marketing company
    3. The importance and correlation between training and marketing?
    4. And more!

    Contact Influx Marketing:

    https://www.influxmarketing.com

    If you found this episode valuable, please share this with a friend or colleague that would benefit from listening. 

    If you are ready to create change and want to learn more about APX, please visit https://apxplatform.com to schedule a discovery call.

    Making $1M in Months in your New Aesthetic Practice with Dr. Amanda Satterwhite

    Making $1M in Months in your New Aesthetic Practice with Dr. Amanda Satterwhite

    Join Terri Ross as she sits down with Dr. Amanda Satterwhite discussing her journey into the aesthetics space, and how her strategic game plan has brought her nearly $1M in just a few months from opening.
    In this episode you will learn:
    - What have some of your challenges been and how did you overcome them?
    - The biggest lessons in learning what it takes to run a successful aesthetics practice that   everyone can benefit from?
    - The journey of making the move from one medical profession industry, to another.
    - What advice would you give the audience if they have a practice and want to scale, are struggling, or even just starting to help them get further faster?
    - And more!

    If you found this episode valuable, please share this with a friend or colleague that would benefit from listening. 

    If you are ready to create change and want to learn more about APX, please visit https://apxplatform.com to schedule a discovery call.

    The Value of Mentorship in Running A Successful Business

    The Value of Mentorship in Running A Successful Business
    Join Terri Ross in this thought-provoking episode all about team mentoring in the aesthetic space.
     
    In a report from the Association for Talent Developments, companies that offer mentorship programs increase employee engagement and increase retention rates by 50%.
     
    Terri discusses the "ins and out’s" of developing a mentorship in your practice including…
    • The 3 different ways you can set up a mentorship arrangement
    • How mentorship benefits on only team members but also team leaders
    • The steps to creating a mentorship program
    • And much more!

    If you are ready to create change and want to learn more about APX, please visit https://apxplatform.com to schedule a discovery call.

    Increase Conversions with Financing Options

    Increase Conversions with Financing Options

    Practices are finally starting to open up across the country as we come out of the Covid-19 Pandemic.  As a result, offering financing options for patients are more important than ever with the economic uncertainty that still lies ahead.  Expert Medical Spa Management Consultant, Terri Ross welcomes Jean Moody, the Area Vice President of the Western United States for CareCredit.  

    Terri and Jean discuss the many advantages to offering flexible financing options available from the CareCredit Healthcare Credit Card and provide proven scripts for your team to use during consultations to substantially increase conversions. 

    CareCredit Healthcare Credit Card Revitalization Program:

    https://www.carecredit.com/providercenter/coronavirus/

    Providers will need to login to PC to access your special rate  

    Practice Foundational Elements Online Sales Training Course 

    https://www.terrirossconsulting.co/pfe-join

    Terri Ross Consulting’s Website http://bit.ly/TerriRossConsultingWebsite

    terri@terriross.com

    Follow Terri Ross https://www.youtube.com/channel/UCxOkt_vcZd4lXKwcGbgMYaQ

    https://www.facebook.com/terrirossconsulting/

    https://www.instagram.com/terrirossconsulting/

    https://www.linkedin.com/in/terriross/

    https://twitter.com/terrirossmb

     

    InBound Digital Media - Marketing Videos

    http://bit.ly/InBoundDigitalMedia

    InBound Films Aesthetic Marketing Videos http://bit.ly/InBoundFilms

    YouTube http://bit.ly/AestheticVideos

    Follow Tim Cicciarelli 

    https://www.instagram.com/inbounddigitalmedia/

    tim@inboundfilms.com

    310-844-1983

    Tips and Tricks for Powerful Consultations and and Conversion Techniques - Part 2

    Tips and Tricks for Powerful Consultations and and Conversion Techniques - Part 2

    Part 2 of an expert from Terri Ross's presentation from The Medical Spa Show 2020 titled, Sales Training for your Medical Spa: Tips and Tricks on Powerful Consultations, Conversion Techniques, and More That Will Result in More Business. 

    Terri discusses:

    This episode of InTouch with Terri was recorded live during The Medical Spa Show 2020 in Las Vegas presented by AmSpa in February 2020. https://www.medicalspashow.com/

    Practice Foundational Elements Online Sales Training Course https://www.terrirossconsulting.co/pfe-join

    Terri Ross Consulting’s Website http://bit.ly/TerriRossConsultingWebsite

    terri@terriross.com

    Follow Terri Ross https://www.youtube.com/channel/UCxOkt_vcZd4lXKwcGbgMYaQ

    https://www.facebook.com/terrirossconsulting/

    https://www.instagram.com/terrirossconsulting/

    https://www.linkedin.com/in/terriross/

    https://twitter.com/terrirossmb

    InBound Digital Media - Marketing Videos/Social Media Ad Campaigns http://bit.ly/InBoundDigitalMedia

    InBound Films Aesthetic Marketing Videos http://bit.ly/InBoundFilms

    YouTube http://bit.ly/AestheticVideos

    Follow Tim Cicciarelli https://www.instagram.com/inbounddigitalmedia/

    tim@inboundfilms.com

     

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