negotiationtactics

Chris Voss, former chief hostage and kidnapping negotiator for the FBI, shares the worst negotiation mistakes you can make.  Chris’s newsletter: https://www.blackswanltd.com/the-edge Chris’s book: https://www.blackswanltd.com/never-split-the-difference Follow the Nudge newsletter: https://nudge.ck.page/profile

Chris Voss is an expert negotiator. After going from a street cop to the FBI and later thriving as a hostage negotiator, he wrote the world-famous book, Never Split the Difference. This book has served as a masterclass in negotiation for almost every field of work, including real estate investing. Although many of Chris’s examples come from life-or-death situations, the same rules and tactics can be applied to real estate investing. That is exactly why Chris pivoted and started coaching real estate agents to become better negotiators. But maybe you’re not an agent. Maybe you’re just trying to get your first or next deal done, working with a tough buyer/seller, and feeling like you’re making no headway. Chris has seen this time and time again. An overly aggressive buyer comes in, lowballs a seller, the seller then paints the buyer as the enemy, and the duo does a dance to the death ending in no deal done and frustrations at all-time highs. This is NOT the way to do real estate deals, and Chris has some advice that’ll help you change the way you (and your agent) get things done. Chris goes in-depth on a few concepts, such as why “no” is actually what you want to hear, how to form “calibrated questions” that get you what you want, and why you’ll need to start using “tactical empathy” if you want to close deals faster. These are some of the same tactics that co-host Rob recently used to get a multimillion-dollar property, without much money out of pocket. No matter your skill level, number of deals done, or years of experience, this advice from Chris could catapult your investing to the next level. In This Episode We Cover: Reviewing key lessons taught in Chris’s classic, Never Split the Difference  Why most real estate agents will work against their clients, instead of with them Using overcommunication to develop instant rapport with a buyer, seller, or client “Tactical empathy” and why it’s a brilliant way to keep your opponent open to offers Asking “calibrated questions” that make sellers feel safe when working with you Building a negotiation scarecrow and making someone else (not you) the instant, uniting enemy And So Much More! Links from the Show Find an Investor-Friendly Real Estate Agent BiggerPockets Youtube Channel BiggerPockets Forums BiggerPockets Pro Membership BiggerPockets Bookstore BiggerPockets Bootcamps BiggerPockets Podcast BiggerPockets Merch Listen to All Your Favorite BiggerPockets Podcasts in One Place Learn About Real Estate, The Housing Market, and Money Management with The BiggerPockets Podcasts Get More Deals Done with The BiggerPockets Investing Tools Find a BiggerPockets Real Estate Meetup in Your Area David's BiggerPockets Profile David's Instagram Rob's BiggerPockets Profile Rob's Youtube Rob's Instagram Rob's TikTok Rob's Twitter BiggerPockets Podcast 260 with Chris The Happiness Advantage TED Talk Books Mentioned in the Show: The Full-Fee Agent by Chris Voss Never Split the Difference by Chris Voss SKILL by David Greene Connect with Chris: Chris' Website Click here to check the full show notes: https://www.biggerpockets.com/blog/real-estate-683 Interested in learning more about today’s sponsors or becoming a BiggerPockets partner yourself? Check out our sponsor page! Learn more about your ad choices. Visit megaphone.fm/adchoices

Negotiations don’t always take place in a conference room. A negotiation is simply a discussion where both parties come to an agreement, so we are negotiating all the time. Something as small as talking to family about who’s bringing what to Christmas dinner is a negotiation!  And negotiations are not entirely verbal. Whether we realize it or not, we are influencing every negotiation with how we present ourselves.  Through paying more attention to our body language, our word choice, and the way we frame information, we can intentionally evoke more information from others, which can help us establish trust and build stronger relationships!  This episode of YAP Snacks will feature several pieces of negotiating advice from Chris Voss, a former FBI hostage negotiator and CEO of The Black Swan Group, where he’s using his extensive career in international crisis mitigation and high-stakes negotiation situations to teach people how to better negotiate and refine their communication style.  Stay tuned to find out more about refining your communication style to get what you want in everyday negotiations!  Topics include: - Tone of voice - Mirroring - Emotional labeling - How to use the words ‘I’m sorry’ - What does the word ‘fair’ really mean? - Why you shouldn’t match people’s energy - Lying to gain influence - And other topics… Sponsored by -  Delta Air Lines - Visit delta.com/travelwell to learn more. Shopify - Go to shopify.com/profiting, for a FREE fourteen-day trial and get full access to Shopify’s entire suite of features JustWorks - Go to justworks.com More About Young and Profiting Download Transcripts - youngandprofiting.com   Get Sponsorship Deals - youngandprofiting.com/sponsorships Leave a Review - ratethispodcast.com/yap Watch Videos - youtube.com/c/YoungandProfiting Follow Hala Taha LinkedIn - linkedin.com/in/htaha/ Instagram - instagram.com/yapwithhala/ TikTok - tiktok.com/@yapwithhala Twitter - twitter.com/yapwithhala Learn more about YAP Media Agency Services - yapmedia.io/ Join Hala's LinkedIn Masterclass - yapmedia.io/course

Have you ever wondered what goes through the mind of a hostage negotiation expert? In this episode, we talk with Chris Voss, formally the FBI’s leading international hostage and kidnapping negotiator. Now he spends his time as an author, professor, CEO of the Black Swan Group, and teaching his Masterclass: Teaching the Art of Negotiation which shows others how to apply his learnings from international crises and high-stakes negotiations to the business world. Chris is regarded as one of the most influential negotiators of our time. He wrote the best-selling book, “Never Split the Difference,” which lays out actionable negotiation strategies and is known as the bible of negotiation. Chris joins us on YAP today to teach us how to negotiate as if our lives depended on it and become more persuasive in both our professional and personal lives. In today’s episode, Chris shares his knowledge with the YAP podcast. He tells us about his journey from FBI agent to hostage negotiation and what specific negotiation tactics he uses and why they have been so successful. Chris covers the reason why giving someone a chance to start with saying “no” can be more useful than getting them to start with saying “yes”. We learn about the neuroscience behind why tactical empathy is the best way to diffuse a situation and get someone to say the magic phrase, “that’s right!” Chris teaches his 7, 38, 55 body language method and tells us that people don’t remember what you said, they remember how they felt. If you are looking to learn how to negotiate your way through any situation, you don’t want to miss this episode! Chris is a past guest so check out episode #23! Here is a link to the past episode: https://youngandprofiting.com/23-negotiate-like-a-boss-with-christopher-voss/  Sponsored by -  Notion - Get up to $1,000 off Notion’s team plan by going to notion.com/startups  Indeed - Get a $75 credit at indeed.com/profiting  Jordan Harbinger - Check out jordanharbinger.com/start for some episode recommendations Ritual - Get 10% off during your first 3 months. Visit ritual.com/YAP to add Essential Protein today Athletic Greens - Visit athleticgreens.com/YAP and get FREE 1 year supply of immune-supporting Vitamin D AND 5 FREE travel packs with your first purchase. Social Media: Follow YAP on IG: www.instagram.com/youngandprofiting Reach out to Hala directly at Hala@YoungandProfiting.com Follow Hala on Linkedin: www.linkedin.com/in/htaha/ Follow Hala on Instagram: www.instagram.com/yapwithhala Follow Hala on Clubhouse: @halataha Check out our website to meet the team, view show notes and transcripts: www.youngandprofiting.com Timestamps: 00:55- How Chris Got Into Negotiation 03:21- Understanding Energy in Negotiations 08:10- Why We Need Tactical Empathy and Autonomy 17:55- “You’re Right” Vs. “That’s Right” 22:56- Examples of Tactical Empathy 31:15- The Power of No 35:05- Giving the Illusion of Control 37:00- Accusation Audits 41:06- 7/38/55 Rule of Body Language 51:44- Chris’ Advice for Sensitive Conversations 54:55- Chris’ Secret to Profiting in Life Mentioned in the Episode: Website: https://www.blackswanltd.com/our-team/chris-voss Book: Never Split the Difference https://www.amazon.com/Never-Split-Difference-Negotiating-Depended/dp/0062407805 Masterclass: https://www.masterclass.com/classes/chris-voss-teaches-the-art-of-negotiation  Subscribe to Chris’ Newsletter via Text: 33777, black swan method

In this episode Sam (@theSamParr) highlights the key question he asked to change a Twitter argument for the better. He also breaks down some of the content he's been consuming recently and shares what he liked about each piece. Do you like these special episodes? Tweet your feedback to Sam (@theSamParr) & let him know what you think. --------- * Want to be featured in a future episode? Drop your question/comment/criticism/love here: https://www.mfmpod.com/p/hotline/ * Support the pod by spreading the word, become a referrer here: https://refer.fm/million * Have you joined our private Facebook group yet? Go to https://www.facebook.com/groups/ourfirstmillion and join thousands of other entrepreneurs and founders scheming up ideas. --------- Show notes: * (:52) Ben Mallah on negotiating * (6:10) Michael Franzese on the Mafia * (10:20) How to reframe an argument * (12:35) The ugly side of Steve McQueen * (15:05) Cities giving incentives to move --------- Links: https://bit.ly/ben-mallah-negotiating https://bit.ly/michael-franzese-mfm https://bit.ly/reframingquestion https://bit.ly/remote-workers-incentives-mfm