non-verbal communication

The road to successful leadership is paved with exceptional communication skills, and this episode lays out the map. We break down the science behind why we react the way we do and how understanding the four communication styles—aggressive, passive, passive-aggressive, and assertive—can revolutionize our interpersonal relationships. 

The episode begins with Marvin introducing Karen and her background as a marriage and family therapist before transitioning into executive leadership coaching. Karen emphasizes the importance of leadership skills, even for solopreneurs, as they are essential for managing customer and vendor relationships. 

We venture into the realm of the human brain, dissecting how our prefrontal cortex and amygdala dictate our communicative behavior, particularly under stress. This neurological tour sets the stage for understanding why we react the way we do and how to harness the power of assertive communication.

The conversation then delves into the different components of communication - verbal and non-verbal. Karen highlights that non-verbal communication, which includes tone of voice, body language, and appearance, can make up 70 to 90% of our overall message. This becomes particularly important in written communication, such as emails and text messages, where non-verbal cues are absent. 

The episode concludes with a teaser for the next episode of the podcast, where Karen will discuss the key to assertive communication. 

Summary: 

• Nature's prefrontal cortex and amygdala affect communication styles, with the former enabling rational thought and the latter triggering fight or flight responses.
• Aggressive, passive, and passive-aggressive communication styles impact relationships and conflict resolution through verbal and nonverbal behaviors.
• Assertive communication is key for effective interactions, influenced by self-awareness and leadership development.

Links from the show: 

Website: https://karenknab.com/

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Website: https://www.itbusinesspodcast.com/

Host: Marvin Bee

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Song: Upbeat & Fun Sports Rock Logo

Author: AlexanderRufire

License Code: 7X9F52DNML - Date: January 1st, 2024

When a polish farmer claims he was abducted by small humanoid aliens and examined aboard their spacecraft in 1978, locals erect a memorial commemorating the extraordinary event that becomes a minor media sensation.

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FAIR USE DISCLAIMER: SOME MATERIALS USED IN THIS WORK ARE INCLUDED UNDER THE FAIR USE DOCTRINE FOR EDUCATIONAL PURPOSES. ANY COPYRIGHTED MATERIALS ARE OWNED BY THEIR RESPECTIVE COPYRIGHT HOLDERS. QUESTIONS REGARDING USE OF COPYRIGHTED MATERIALS MAY BE DIRECTED TO LEGAL [@] TALKOCAST.COM

When a polish farmer claims he was abducted by small humanoid aliens and examined aboard their spacecraft in 1978, locals erect a memorial commemorating the extraordinary event that becomes a minor media sensation.

SUBSCRIBE ON YOUR FAVORITE PODCASTING APPS: HTTPS://TALKMURDER.COM/SUBSCRIBE

SUPPORT US ON PATREON: HTTPS://PATREON.COM/TALKMURDER

SEE OUR TECHNOLOGY: HTTPS://TALKMURDER.COM/GEAR

CONTENT WARNING: THIS IS NOT SOME SOFT-SERVE CRIME JUNKIE BS. THE TRUE CRIME STORIES DISCUSSED ON THIS PODCAST CAN INVOLVE GRAPHIC AND DISTURBING SUBJECT MATTER. LISTENER DISCRETION IS STRONGLY ADVISED.

FAIR USE DISCLAIMER: SOME MATERIALS USED IN THIS WORK ARE INCLUDED UNDER THE FAIR USE DOCTRINE FOR EDUCATIONAL PURPOSES. ANY COPYRIGHTED MATERIALS ARE OWNED BY THEIR RESPECTIVE COPYRIGHT HOLDERS. QUESTIONS REGARDING USE OF COPYRIGHTED MATERIALS MAY BE DIRECTED TO LEGAL [@] TALKOCAST.COM

Ever wondered how a simple handkerchief or a pair of Doc Martens can tell a captivating story of identity and preference? Brace yourself for an enlightening journey through the intriguing world of non-verbal communication within the LGBTQ+ community. This episode promises to deepen your understanding of this lesser-known aspect of queer culture, commonly known as flagging. Discover how a color-coded bandana or the pocket it's tucked into can signal different preferences, and how earrings and keys play their part too. We also explore how flagging has evolved with pop culture influences, specifically hip-hop, and its role in the often delicate process of coming out.

But that’s not all! We also decode modern signaling trends you may have noticed but never understood. Carabiners, not just for rock climbing anymore, are now a proud symbol of the lesbian community. Doc Martens, a fashion statement for some, for others they’re a subtle indicator of non-heterosexuality. Even nail polish isn't just about vanity, but can signal relationship status. Ever seen an upside-down pineapple and wondered why it's upside-down? Well, it’s a sign of polyamory. And who would've thought that the color of a Loofah could carry a special meaning in certain adult communities in Florida! Prepare to have your mind blown as we reveal the hidden language of symbols within the LGBTQ+ community. Tune in and let's start this fascinating exploration together!

Follow us on social @sexeddebunked or send us a message at sexeddebunked@gmail.com

Embark on a journey through the labyrinth of language in this enlightening episode of "Information for Life - Insights and Ideas to Navigate Your World." We dive deep into the art of effective communication, understanding its importance in personal growth, professional success, and forming strong relationships. Delving into topics such as self-awareness, active listening, empathy, non-verbal cues, and the power of persuasion, we provide you with the tools to become a more effective communicator. It's a symphony of dialogue, tune in to master it.

Sources:

Andrews, P. (2012). Assertiveness: How to Stand Up for Yourself and Still Win the Respect of Others. Kansas City, MO: Andrews McMeel Publishing.

Cheesebro, T., O’Connor, L., & Rios, F. (2010). Communicating in the Workplace. Upper Saddle River, NJ: Prentice Hall.

DeVito, J. A. (2016). The Interpersonal Communication Book (14th Edition). Boston, MA: Pearson.

Goleman, D. (2006). Emotional Intelligence. New York, NY: Bantam Books.

Knapp, M. L., Hall, J. A., & Horgan, T. G. (2013). Nonverbal Communication in Human Interaction. Boston, MA: Cengage Learning.

Riggio, R. E., & Reichard, R. J. (2008). The Emotional and Social Intelligences of Effective Leadership: An Emotional and Social Skill Approach. Journal of Managerial Psychology, 23(2), 169-185. https://doi.org/10.1108/02683940810850808

Rost, M., & Wilson, J. J. (2013). Active Listening. New York, NY: Routledge.

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Communication takes many forms and is both Verbal AND Non-Verbal.  Studies suggest that approximately 65% of communication occurs nonverbally and most only remember or retain between 25% and 50% of what they hear.

Many are oblivious to understanding nonverbal cues, therefore miss out on critical information.  Most don't realize what information they are giving with body movements.  Some are more profound than others,

Non-Verbal areas of focus include:

• Eyes - Are they directed at you?  Where do they look when answering a question?
• Head movement.  Are they nodding in agreement?
• Lips.  Do they smile?  Is it a sincere smile or forced?
• Feet.  Where are they pointed?  When seated, what is happening?
• Legs.  Which way are they crossed?  Are the knees closed or open?
• Arms.  Are they crossed in a defensive posture?
• Hands.  What are they doing?

Too many people focus only on what is happening verbally and are only focused on themselves, rather than having a true conversation.  They often more focused on what they want to say rather than the messages in the conversation.

Verbally, folks could be so much better if they practiced some basic skills:

• Listen - Listen - Listen.
• Shut up and wait until the other person finishes speaking.  Don't talk over them.
• Ask open ended questions and ask follow up questions.
• Paraphrase what you think you heard and get agreement.
• Don't try to One-Up the speaker.  It's not a competition.
• Don't turn it around and try to make it about yourself.
• Don't dismiss or minimize the other person's concerns as a way to sooth them.
• Don't lecture, Insult or give advice unless it's requested.
• Follow up if they are hurting and don't commit to an action you can't do.

From interviewing celebrities on the red carpet and working for top entertainment news outlets such as Entertainment Tonight and US Weekly magazine, to founding a PR and media company that amplifies the voices of emerging thought-leaders, Kayley Hamilton knows a thing or two about effective communication. This 2X Emmy award winning producer and reporter shares her expertise around listening, awareness, and why intention is so important in communication.  

I hope you enjoy.

Additional Resources:

► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond
► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/
► Connect with Kayley Hamilton on LinkedIn: https://www.linkedin.com/kayleyhamilton/
► Subscribe to the podcast: https://communicast.simplecast.com/
► Learn more about Communispond: https://www.communispond.com 
► Download the ProSpeak® app. Providing users with instant feedback on presentation and communication skills. - Apple: https://apple.co/3jTJbqe

Join us for this week's deep dive episode where Bill and Mark talk all about texting! You'll learn about the unique history of text messages (how DID they come up with 160 characters?), tips on how to send better texts, hilarious texting stories, and more!

See omnystudio.com/listener for privacy information.

How do you convey a message without speaking a word? Today Dave Raymond reveals the lessons of communication and sustainability he learned through his career as a performer and creator of “The Phillie Phanatic.” Laura and Dave explore how Dave learned to embody his character, create a unique experience for Phillie fans, and use that experience to launch a successful career by overcoming imposter syndrome and take credit where it was due.

Here are a few things you’ll learn during this conversation:

• How to maximize the physicality of your communication
• The Power of Fun and how it creates sustainable happiness
• How to understand what your audience wants
• The importance of pacing to convey emotions
• The difference between confident authority vs. deserving credit

During the 24 Hour Influence Challenge Dave encourages you to prepare, pause, and repeat. In this exercise Dave explains how creating a habit of gratitude and time for yourself can help you build sustainable happiness.

About Dave Raymond:

Dave Raymond is an international keynote speaker who has dedicated his life to studying methods that lead to long-term sustainable happiness. His work is focused on The Power of Fun and asks the question; how can fun save your life? It's something Dave has taught countless other people and companies during a speaking and consulting career that has spanned 25 years. Before that, Dave practiced the principles of developing a happier self as the original inhabitant of what was called the most successful mascot (and brand) in all of sports - the original Phillie Phanatic.

Get a free chapter from Dave’s book, The Power of Fun by going to www.daveraymondspeaks.com and signing up for the newsletter.

To learn more about Dr. Laura Sicola and how mastering influence can impact your success go to https://www.speakingtoinfluence.com/quickstart and download the quick start guide for mastering the three C’s of influence.

You can connect with Laura in the following ways:

LinkedIn: https://www.linkedin.com/in/drlaurasicola

LinkedIn Business Page: https://www.linkedin.com/company/vocal-impact-productions/

YouTube: https://www.youtube.com/channel/UCWri2F_hhGQpMcD97DctJwA

Facebook: Vocal Impact Productions

Twitter: @Laura Sicola 

Twitch: https://www.twitch.tv/vocalimpactproductions

Instagram: @VocalImpactProductions

See omnystudio.com/listener for privacy information.

See omnystudio.com/listener for privacy information.

What does it take to stand out, so you get noticed for all the right reasons in virtual meetings like Zoom, Microsoft Teams, and other video conferencing platforms? And is what you don’t say more important than what you do say? These are just a few of the questions co-hosts Nola Boea and Lori Vajda set out to address is this episode. And their recommendations for how you can have better engagement, more memorable virtual interactions and make a strong first impression might just surprise and help you get the recognition you deserve.   

Thanks for Listening!

Ready to diversify your business so you earn multiple streams of income? Could you use help developing your business and personal brand? Schedule a free 20 min. consultation call now. 

If you enjoyed this show, make sure to subscribe to the podcast so you’ll never miss an episode. Find out more about us and our services at Sticky Brand Lab

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Business success strategies are in the works. Come have a listen!

In This Episode You’ll Learn 

• Why the recommendations for how to show up on virtual meetings is all wrong. 
• What is digital body language?
• How, in the world of virtual communications, nonverbal cues often speak louder than our words.
• The 7 of the most effective tips for using non-verbal communication to make a strong impression on virtual meetings.

Key points Nola and Lori are sharing in this episode:

(3:14:47) What conventional wisdom about virtual meetings is missing and how science says we should behave on video conferencing platforms.   

(6:25:15) Three tips essential tips you should be doing before you even show up on a virtual meeting.

(10:37.38) When you’re looking into the camera, where exactly should your eyes be looking? Most people get this wrong, which is why tip number 4 is do important. 

(17:39.45) Non-verbal cues for the small video screen that will help you appear confident, engaging and likable.

Resources 

You can subscribe to Lori and Nola's show, (we love you and want to make it easy) on Apple Podcasts, Spotify, Audible, Google Podcasts, Stitcher, or wherever you listen to podcasts.

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This episode was supported by: Be-YOU-nique

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Podcast Transcript

2:52 - is it normal to smile when you see a video of someone smiling?

4:14 - mirror neurons (see video clip).

7:57 - how to be the baby whisperer.

9:03 - the hardware and software of empathy.

12:51 - empathy is not standing in someone else's shoes.

17:45 - empathy is a capacity.

20:17 - empathy is a tool. It's not good or bad.

23:08 - empathy is not getting in the hole with the person.

26:56 - how empathy impacts relationships.

31:47 - what if we're not in an empathetic state of mind?

33:13 - the hardest thing to do is to listen (see video clip).

36:31 - helping people solve their own problems.

38:25 - listening requires patience.

38:55 - helping someone learn a lesson for themselves is much more powerful than simply teaching.

42:29 - human beings are designed to be insecure.

45:55 - confidence and self-esteem.

47:06 - narcissism.

49:41 - can a narcissist be helped?

52:18 - being in a relationship with a narcissist (see video clip).

58:25 - directional empathy.

01:02:49 - how can couples navigate life changes together.

01:06:18 - Trusting your partner to have your back.

01:10:3 - how to find the right partner.

01:11:18 - the Van Gogh problem.

01:12:37 - confidence and self-esteem.

01:16:38 - how to build confidence when you are failing.

01:19:34 - connect with Ashok.

You can find more detailed show notes with links to references at: https://candourpodcast.com/dr-ashok-bhattacharya/

No, this is not another post about the seven leadership lessons we can learn from geese.  Yes, it does come from watching geese, but it’s something that others have overlooked, and it has to do with leading through transition.  And as usual, a simple demonstration by mother nature carries powerful lessons for us about how to lead in chaotic, unsettled times.

Notes and Resources:

• Prefer to read?  Here’s the full post:  Leading Through Transition: Tips for Leaders in Times of Change
• According to The Cornell Lab, snow geese are possibly the noisiest of all water fowl.  The audio clip of a flock of snow geese comes from SoundBible (public domain); for best effect, set volume to 10!
• Especially in times of transition, it is critical to get out from behind the desk and go to where the team is; for more on what to do when you get there, read Getting Down in the Trenches:  Tips for Taking Over
   

Quotable: 

“When things are unsettled, people look for clues about what to do; we have to place ourselves where they look, or they’ll get their cues from someone else.”  - Ken Downer

“Follow me and do as I do.”  - Standing Order of the Infantry Fire Team Leader

“Leaders focus on the ‘doing’ not on the ‘not doing.’”  - Ken Downer  

“If hundreds of snow geese can manage the complex transition to flight just by honking, squawking, and flapping around, think what we could do with words.”  - Ken Downer

Related posts: 

Leaders Go First: The Surprising Impact of Making the First Move

Seeking Discomfort: 7 Ways to Embrace Uncomfortable Feedback

Leading Former Peers: 27 Tips, Tactics, and Techniques

Stay connected with Rapidstart Leadership

• Visit the site at https://www.rapidstartleadership.com/
• Tweet us at @RapidStartLdr
• Follow us on Facebook https://www.facebook.com/rapidstartleadership
• Subscribe to the Leadership Updates Newsletter
• Email us at Ken@RapidStartLeadership.com

Thanks for listening, and Lead On!

Con Men work in the shadows and employ every trick in the book to get people to do what they want.  As leaders, we’re trying to get people to do things, too.  So, is there really much difference between leaders and con men?  Is there anything we can learn from these evil-doers that we can put to use for the good?

Notes and Resources:

• Prefer to read?  Here’s the full post:  Leaders and Con Men
• Influence:  The Psychology of Persuasion by Robert Cialdini on Amazon
• Ways Con Men gain our trust:  Titles, Clothing, and Trappings
• “Enclothed Cognition” – the idea that the clothes we wear can put us in a different psychological state.
• For eight ways to convey a sense of authority in virtual meetings, check out Non-Verbal Skills for Virtual Team Leaders

Quotable: 

“Victims often raise a con artist’s fashion or style choices as a key part of how they formed sufficient trust to give away large sums of cash, keys to their apartments, and even love.”    – Sarah Treleaven

“We know the guy on TV trying to sell us medicine is not really a doctor, yet advertisers keep hanging stethoscopes around actor’s necks because it works.”  - Ken Downer

“There is a difference between leaders and con men.  Our purpose is to help others, not ‘help ourselves.’”  - Ken Downer 

Related posts: 

Crutch Phrases that Weaken our Leadership

Leadership Trust: The Secret to Achieving Impossible Things

Transformational Leadership: 5 Steps to a Brighter Future with Your Team

Stay connected with Rapidstart Leadership

• Visit the site at https://www.rapidstartleadership.com/
• Tweet us at @RapidStartLdr
• Follow us on Facebook https://www.facebook.com/rapidstartleadership
• Subscribe to the Leadership Updates Newsletter
• Email us at Ken@RapidStartLeadership.com

Thanks for listening, and Lead On!

Discover the most common communication styles among people from the United States and learn how to communicate with them more effectively with these verbal and non-verbal communication tips.

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Is it time to stand up and truly shine on your own stage?
Have you lost your way, and don't truly know how to be VISIBLE?

Angela Durrant is the perfect guide to help you stand out and truly connect - something that resonated very easily with #ThePersonalConnection. 

Discussing how to create impact, whilst being truly authentic, and indeed having influence over your audience, we talk through how to find that confidence and begin to show up - whatever your field...even approaching non-verbal communication, something a little tricky to embrace in an audio podcast!

Everything comes down to being visible and connecting to your audience: from vocal proficiency and eloquence to putting yourself out there - falling and getting back up, to embracing the confluence between business presentation and stagecraft; we truly cover it all.

Having trained over 1000 voices, Angela is the expert when it comes to vocal confidence and communication, but through this episode we cover so much more - Angela Durrant gives you the tools you need to TRULY be visible.

Want to find out more, and indeed get your hands on Angela's free ebook?
Check out the links below:

Discover Your Voice and Start Making a Difference - Ebook Download
Angela's Online Group - The Visible Club
Facebook - Angela Durrant Vocal Coach
LinkedIn - @angeladurrant/