Logo

    Leveraging growth advisors, hiring well, mastering SEO, and honing your craft | Luc Levesque (Shopify, Meta, TripAdvisor)

    enJune 15, 2023
    What was the main topic of the podcast episode?
    Summarise the key points discussed in the episode?
    Were there any notable quotes or insights from the speakers?
    Which popular books were mentioned in this episode?
    Were there any points particularly controversial or thought-provoking discussed in the episode?
    Were any current events or trending topics addressed in the episode?

    Podcast Summary

    • The Importance of a Growth Advisor for Business SuccessBringing on the right growth advisor and structuring the relationship properly can result in significant growth for a company. Valuable insights on self-reflection, building routines, and SEO as a growth channel can help drive business success.

      The right growth advisor can have a dramatic impact on a company's success, sometimes resulting in hundreds or even thousands of percentage lift. It's important to know how and when to bring on a growth advisor, how to structure the relationship, and what to look for in an advisor. Luc Levesque shares valuable insights on these topics, as well as on the value of self-reflection, building routines, and cold plunges. Additionally, he discusses the importance of SEO as a growth channel, who it's well-suited for, and how it's about to change with Bard and ChatGPT. Overall, this episode is packed with insights that can help startup founders and product leaders identify growth opportunities, build effective teams, and drive business success.

    • The Importance of Focusing on Impact for CompaniesTo succeed, companies should prioritize impact over activity and hard work. By keeping a laser focus on impact, they can become execution machines and build great products, a strategy exemplified by Facebook and other successful companies.

      The key to success in any company or organization is to focus exclusively on impact. By focusing on impact rather than just activity and hard work, companies can break through and make progress towards their mission. This is something that Facebook excels at, as evidenced by their reviews with the executive team where product area leads present their strategies and progress towards impact. By keeping a laser focus on impact, companies can become execution machines and build great products. This is a recurring theme across successful companies and should be ingrained in everything from performance reviews to overall strategy.

    • The Importance of Impact, Hiring, and Strategy in LeadershipTo be a successful growth leader, prioritize impact, involve the executive team and family in the hiring process, maintain momentum, and continually review and align the strategy with the desired outcome.

      Having a laser focus on impact is crucial to being a growth leader. Impact can be measured clearly and indicates whether a strategy is working or not. As a leader, hiring is the most important thing, and involving the entire executive team and personalizing the recruitment process can lead to better results. Additionally, involving a person's family in the decision-making process shows empathy and can lead to a better outcome. Leaders should be relentless and not let momentum drop in the recruitment process. Lastly, reviewing the strategy constantly and ensuring that it aligns with the top-level north star outcome is essential for success.

    • The Importance of a Hiring Playbook for LeadersLeaders should prioritize hiring by developing a playbook that includes finding, assessing, and closing talent. Past performance is a good indicator of success, and involving family and executives can help in creating a blueprint for the team.

      Hiring is a critical skill for leaders as team success heavily depends on the quality of hires. It is essential to have a hiring playbook that consists of finding, assessing, and closing talent. Past performance is the best predictor of future success. Look for signs of excellence in candidates such as repeated success, both personally and professionally. One should involve their family and other executives in the company and be relentless in their pursuit of success. Building a blueprint for the team can help in quickly aligning and reducing mistakes. Hence, leaders should focus on hiring and become world-class at it as it is one of the most crucial skills for growth.

    • Look Beyond the Poach: Signs of Excellence in Top TalentWhile a former boss poaching a candidate is a strong signal of excellence, it's important to look for other signs of drive and achievement. Ensure product-market fit before seeking a growth advisor.

      One strong signal of excellence in a candidate is when a former boss leaves the company and comes back to poach them. This indicates that the candidate has a proven track record of exceptional performance. However, it is important to look at the full picture and not rely solely on one signal. When hiring for top talent, it is essential to look for signs of excellence and drive, such as being a founder, winning an award, or showing grit. It is also crucial to have product-market fit before focusing on growth and to find a growth advisor when you have established that. Bringing on a growth advisor too early can be wasteful.

    • The Importance of Market Fit Before Pursuing GrowthBefore pursuing growth, ensure your product has market fit. Isolate testing to an off-the-grid market to contain growth and get essential feedback. Choose a growth advisor with a deep understanding of growth levers, vet them for competence.

      Building a product early is good, but growth should not be initiated until you are sure that your product has market fit. Growth without market fit is more damaging than beneficial to a product because it gives users a bad experience. Even though you need users to test a product to know if it has a market fit, it's better to isolate such testing to an off-the-grid market to contain the growth and get useful feedback. When looking for a growth advisor, go for someone with a deep understanding of growth levers, not someone who knows how to repeat a playbook. You can ask for help from an existing advisor or someone that understands growth to vet new talent or advisors to ensure their competence.

    • Why hiring a growth advisor is essential for building a strong growth loop for your company.A growth advisor's experience with experimenting and learning from different channels can make a huge difference in a company's trajectory. Though their prices may seem high, the value they offer is the result of years of hard work and expertise.

      Hiring the right growth advisor is crucial for any company to build or ideate a strong growth loop that can have a company-changing impact. It is important to get it right, and even a little help or a simple conversation with a growth advisor can make a huge difference in the trajectory of the company. A growth advisor has experience with experimenting and learning from different channels which makes it easier for them to advise companies on what works and what doesn't. While their prices might seem absurd, they have spent years learning their craft, and that one conversation or meeting is all the hard work they put in, crystallized for you in the moment.

    • Structuring Equity to Drive Engagement and De-Risk Incentives for Advisors and Founders.To drive optimal engagement and avoid dependence on advisors, founders should structure early equity vesting with three-month cliffs, incentivizing advisors to constantly deliver value and training, and ultimately creating a partnership for mutual success.

      Equity is a great way to drive alignment of incentives between advisors and founders. Structuring equity vesting earlier rather than later, with three-month cliffs at the beginning can help de-risk the engagement. Ideal engagement would be an advisor constantly delivering as much value as possible and training the team as much as possible, and ideally not needed anymore after one year. Founders should avoid being dependent on advisors over time. The engagement should be seen as a partnership between the advisor and the founder. Incentives should be driven in the right way where the advisor is 100% incentivized to add as much value as fast as possible.

    • Surrounding Yourself with the Right Growth AdvisorFinding a good growth advisor is crucial for any company. It is best to have someone in-house as part of the culture, but if not, bringing on an advisor can still be useful. It's important to incentivize advisors to share their knowledge and not rely on them long-term. Partnering with a network of advisors benefits everyone involved.

      Finding a good growth advisor is crucial and can be done through VCs, other founders, or world-class companies in the relevant field. However, it is always best to have someone in-house as part of the culture. If that is not possible, bringing on an advisor can still be useful as long as they are surrounded by a world-class doer and their knowledge is integrated into the company's culture. As a founder, it is important to incentivize advisors to share as much knowledge as possible and not rely on them long-term as an insurance policy. Surrounding oneself with a network of advisors is a great partnership, as it benefits both the companies and the VCs, helping everyone involved.

    • Finding the Right Growth Advisors and TalentLook beyond social media following and vet growth advisors based on past performance and their environment. Aspiring growth advisors should adopt an investor's mental model to pick the right companies to work with, especially if equity is involved.

      When looking for growth advisors or talent, consider companies that have a lot of traffic and users, as they serve as a great learning ground for growth. However, do not solely rely on a person's public halo, such as social media following or Substack newsletter. Instead, vet them based on past performance, the teams they have been on and their environment. For those who aspire to become growth advisors, adopting a mental model similar to that of an investor is important. The role is not just about having impact and knowing the craft, but also about picking the right companies to work with, especially if equity is involved.

    • Thinking like an Investor When Working with StartupsBefore collaborating with a startup, make sure to request a long tail equity deal that aligns with the company's exit goals. Prepare for a long-term commitment as it can take over 10 years for companies to reach their peak success.

      When deciding to work with a startup, it's important to act like an investor and ensure that there's a high likelihood of a decent outcome down the road. The equity structure incentivizes both the advisor and the founder, but it's essential to have a long tail deal that reflects the time it can take for some companies to be successful. This means asking for a long tail so that equity doesn't expire before a company can exit. It's important to factor in that it can take over 10 years for companies to exit so that you know what you're getting into. When working with a company, you are in it for the long haul, and it's important to make sure the deal structure reflects that.

    • SEO Strategies for both Smaller and Larger Websites.SEO is an incredibly valuable growth channel for any company, irrespective of the size of the website. For smaller sites focusing on optimizing existing pages and creating a content strategy whereas larger sites benefit from user-generated content and SEO techniques. High-quality content answering the questions asked on Google can make a significant difference even for websites with less naturally created pages.

      SEO is an amazing growth channel because Google is a large funnel of existing demand for your product or service. There is an SEO play in any company, with different tactics and strategies according to the type of website (smaller targeted sites or larger user-generated content sites). For smaller sites, optimizing existing pages and creating a content strategy is key to grow through SEO. For larger sites with user-generated content, there is a greater optimization surface and viral loop feeding an SEO loop that continues to grow. However, even smaller sites can grow through SEO if they create high-quality content that addresses questions asked on Google. SEO can be a huge channel for growth, even for companies with few naturally generated pages.

    • The Power of Keywords and SEO in Business GrowthChoosing the right keyword and optimizing for SEO can be a game-changer for a business. Having a dedicated SEO team working on a single keyword can potentially build an entire industry. It's important to understand the growth levers and optimize for AI to stay ahead in the game.

      A small number of keywords can define an entire industry or a business in the world of SEO. The number one search result for a keyword can potentially build an entire business around it. SEO done right can be exponential and company changing. Therefore, it is important to have an SEO team working on a single keyword, as entire industries are based on one keyword. Knowing the growth levers is essential as it can be the primary source of growth for a company. There are different channels like social media, SEO, search, and upcoming platforms like ChatGPT, which require optimization strategies. Understanding how to optimize for AI is also crucial as Google is introducing an AI box at the top of search results.

    • Strategies for Effective Growth and Adapting for the FutureGrowth teams should test various channels, adapt to changes in search engines, and focus on what works for their business. Stay aware of potential shifts towards paid traffic and be open to exploring new avenues for growth.

      Growth teams should have a wide funnel of strategies and test different channels to move the needle. Viral loops, partnerships, SEO, social media, onboarding, or even M&A can be considered for growth. However, the focus should be on what works and pivot accordingly. With the latest change in search engines, users may get their answers directly in the search results. Therefore, businesses should be wary of informational keywords and their potential shift towards paid traffic. Companies should consider adapting to this change and make a shift towards channels that work for them.

    • Investing in internal talent for SEO and adapting to new platforms is key to staying ahead of the game.Hiring an engineer with a thirst for learning and surrounding them with experienced advisors can lead to successful SEO. Rely on agencies only as a last resort and keep up with new technologies to optimize growth.

      The Google change is the biggest change since its inception and companies need to adapt accordingly. Investing in internal talent for SEO is crucial, hiring an engineer who is a relentless learner and surrounding them with advisors works well. Agencies can be considered only as a last resort since they work with multiple companies. The advisor should have prior experience in SEO and can bring in knowledge from outside to augment the internal teams. It's a very specific and tight channel, and knowing certain things about it can have a big impact. Companies should look forward to adapting to new platforms and technologies like ChatGPT to optimize their growth and stay ahead in the game.

    • The Impact of SEO on New vs. Existing ContentSEO efforts can take up to a year to show significant results and quality content is prioritized by Google. Self-reflection and improvement are crucial for personal and career growth.

      SEO impact can vary depending on whether you're building new content or optimizing existing pages. New content can take months to show results, while existing pages could see lifts of hundreds of percentages quickly. A rule of thumb is to give SEO efforts up to 12 months to see significant impacts. The days of relying solely on tricks, links, and keywords for optimization are over. Instead, Google prioritizes quality and user feedback. To achieve career success, it's essential to work hard, have an impact, and love what you do. Additionally, the art of self-reflection is important, where you iterate, experiment and become the best version of yourself through dedicated time for reflection and improvement.

    • The Value of Structured Self-ReflectionTaking time to reflect on what's working and what's not can help improve skills in various aspects of life, and implementing consistent routines can ensure success in both personal and professional spheres.

      Structured self-reflection is a valuable skill to have. By taking an hour each day to reflect on what's going well and what's not, Lenny has been able to sharpen his skills in certain areas. He has a dashboard that monitors his progress in different aspects of his life, including being a better friend, husband, dad, and leader. Through structured self-reflection, he has been able to ask his kids for feedback on how to be a better dad and has implemented a consistent routine of one-on-one time with each of his boys. Finding a balance between personal and professional life is difficult, but reflection and consistent routines can help ensure that you excel at everything you do in life.

    • Building meaningful relationships through Lenny's Guild Night.Organizing themed dinners with like-minded individuals can build valuable business connections and great friendships, and make for a richer, more fulfilling life.

      Having dinner with your family is important, but there are other things you can do to build meaningful relationships with interesting people. Lenny's Guild Night, in which he invites five or six people to his home to discuss specific topics, has become one of his favorite things to do. It's a way to connect with people who share mutual interests and can lead to valuable business connections or even great friendships. It's also a good reminder that making time for these kinds of gatherings is important, especially in the current remote work environment. Organizing these events at home and getting them catered can make for a richer life and great memories.

    • Lenny's recommended books and podcasts for personal and professional growth.From neuroscience to effective communication, growth principles, and longevity, Lenny's suggested resources provide valuable insights and skills to apply in various aspects of life.

      Lenny's recommended books showcase the importance of exercise, crisp communication, and growth principles. 'Spark' lays out the neuroscience of exercise, 'Smart Brevity' teaches how to communicate tightly, and 'Influence' by Cialdini offers growth principles. Additionally, 'Outlive' by Peter Attia emphasizes the importance of exercise for longevity, and 'Nobody Wants to Read Your Shit' offers advice on making your writing more engaging. Lenny also mentions watching podcasts on YouTube, with Andrew Huberman's being a favorite. As Lenny points out, these resources can be applied to both personal and professional growth.

    • Understanding a Candidate's Knowledge of Growth during an InterviewAsking a candidate to teach something new about growth during an interview can gauge their knowledge and unique ideas. Additionally, gradually incorporating a simple routine such as cold plunging can improve mood and sleep without costly experimentation.

      Asking candidates to teach something about growth that they don't already know, during an interview, helps to understand what they think is the top of the stack in terms of the smartest thing they know. It gives a sense of how much they know the craft and what unique ideas or tactics they bring to the table. Cold plunging in the morning can be very beneficial for overall mood and sleep, which makes it an effective addition to one's daily routine. It is suggested to start slowly and not too cold and build up tolerance over time. Not everything needs to be experimented, as experiments can be slow and costly.

    • Taking Risks and Using Precautions for Better Growth ResultsBalancing risk-taking with precautions like pre-post and holdouts can lead to improved growth results. Consider embracing multicultural influences and joining GrowthHackers for talent opportunities. Learn more from Luc Levesque at luclevesque.com.

      Sometimes, it's better to take risks and YOLO it instead of always relying on experiments. This can lead to a better product experience and faster results, even if not all attempts succeed. However, it's important to use precautions like pre-post and holdouts to avoid causing major damage. Multicultural influences are a big part of Canada, making dishes like shawarma a beloved pseudo-Canadian food. Lenny from GrowthHackers recommends those interested in growth to consider joining their team, as they are always looking for amazing talent. To learn more about Luc Levesque and his insights, visit his website at luclevesque.com.

    Recent Episodes from Lenny's Podcast: Product | Growth | Career

    Airbnb’s Vlad Loktev on embracing chaos, inquiry over advocacy, poking the bear, and “impact, impact, impact” (Partner at Index Ventures, Airbnb GM/VP Product)

    Airbnb’s Vlad Loktev on embracing chaos, inquiry over advocacy, poking the bear, and “impact, impact, impact” (Partner at Index Ventures, Airbnb GM/VP Product)

    Vlad Loktev spent 10 years at Airbnb, where he started as an IC PM and quickly advanced to lead the core Airbnb marketplace business and then GM the entire homes business, managing over 1,000 people and reporting directly to CEO Brian Chesky. He recently left Airbnb and joined Index Ventures as their newest partner. Vlad was my manager at Airbnb for many years, and is the person I credit most for teaching me how to be a great product manager. Prior to Airbnb, Vlad spent a year at Zynga, where he helped grow Words with Friends to over 14 million daily active users. In our conversation, Vlad shares:

    • Insight into Brian Chesky’s leadership style

    • Why success as a PM is all about impact, impact, impact

    • Why chaos can be good

    • Why as a leader it’s OK to let some fires burn

    • Why you should learn to “poke the bear”

    • Balancing product release speed with quality

    • Lessons on prioritization, decision-making, and organizational design

    • Advice for founders on building company culture

    • Much more

    Brought to you by:

    Pendo—The only all-in-one product experience platform for any type of application

    Vanta—Automate compliance. Simplify security

    Eppo—Run reliable, impactful experiments

    Find the transcript and show notes at: https://www.lennysnewsletter.com/p/impact-impact-impact-vlad-loktev

    Where to find Vlad Loktev:

    • X: https://x.com/vladimirloktev

    • LinkedIn: https://www.linkedin.com/in/vladimirloktev/

    Where to find Lenny:

    • Newsletter: https://www.lennysnewsletter.com

    • X: https://twitter.com/lennysan

    • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/

    In this episode, we cover:

    (00:00) Vlad’s background

    (02:54) Reflecting on transformative years at Airbnb

    (04:28) Skills and mindsets for success

    (11:03) Impact-driven mindset

    (13:16) Saying no and inquiry before advocacy 

    (17:54) “Poking the bear”

    (22:46) Psychological tools for leadership

    (30:08) Building and scaling teams

    (36:12) Letting fires burn

    (47:34) Embracing chaos

    (54:40) The unsell email strategy

    (01:02:01) Finding your place in an organization

    (01:05:38) The importance of company culture

    (01:13:16) Airbnb’s unique approach to product management

    (01:26:41) Failure corner

    (01:31:32) Lightning round and final thoughts

    Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.

    Lenny may be an investor in the companies discussed.



    Get full access to Lenny's Newsletter at www.lennysnewsletter.com/subscribe

    How to consistently go viral: Nikita Bier’s playbook for winning at consumer apps (co-founder of TBH, Gas, advisor, investor)

    How to consistently go viral: Nikita Bier’s playbook for winning at consumer apps (co-founder of TBH, Gas, advisor, investor)

    Nikita Bier is one of the most in-demand consumer, social, and growth experts in the world. He’s the co-founder of TBH (sold to Meta for more than $30 million) and Gas (sold to Discord for millions more) and has helped more consumer apps that have hit #1 in the app stores than any other person I’ve come across. He currently spends his time advising founders on growth, product, and design and is an investor and advisor to some of the best consumer tech companies, including Flo, Locket, Eight Sleep, Citizen, BeReal, Captions, and more. In our conversation, we discuss:

    • The inside story of how TBH and Gas achieved explosive growth

    • Strategies for building viral consumer apps

    • Why teens are such a great audience

    • Fighting the human trafficking hoax at Gas

    • The challenge of creating durable social products

    • His experience working as a PM at Facebook

    • Advice for founders on building consumer apps

    • Much more

    Brought to you by:

    Webflow—The web experience platform

    Vanta—Automate compliance. Simplify security

    Explo—Embed customer-facing analytics in your product

    Book Nikita for 1:1 consultation/mentoring: https://intro.co/NikitaBier

    Find the transcript and show notes at: https://www.lennysnewsletter.com/p/how-to-consistently-go-viral-nikita-bier

    Where to find Nikita Bier:

    • X: https://x.com/nikitabier 

    • Threads: https://www.threads.net/@nikitabier

    • Website: https://intro.co/NikitaBier

    Where to find Lenny:

    • Newsletter: https://www.lennysnewsletter.com

    • X: https://twitter.com/lennysan

    • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/

    In this episode, we cover:

    (00:00) Nikita’s background 

    (06:08) Nikita’s early ventures: Politify and Outline

    (08:42) Transition to consumer apps

    (13:45) The birth of TBH

    (16:43) Building for teens vs. adults

    (20:00) TBH’s viral success

    (32:18) Leveraging live chat

    (34:08) Lasting lessons from TBH

    (37:00) Selling TBH to Facebook

    (42:19) Big-tech product management

    (48:46) Nikita on why “product management is not real”

    (51:49) The Tim Cook painting story

    (53:53) Leaving Facebook and starting a new venture

    (58:02) Rebuilding TBH and overcoming challenges

    (59:46) Addressing criticism

    (01:04:24) The human trafficking hoax

    (01:09:51) Selling to Discord and lessons learned

    (01:11:36) Lasting lessons from Gas

    (01:13:14) Building durable consumer apps

    (01:22:35) The VC route

    (01:23:27) Contact permissions in iOS 18

    (01:26:53) The success of Dupe

    (01:31:53) Advice for startup founders

    (01:34:14) Work with Nikita

    Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.

    Lenny may be an investor in the companies discussed.



    Get full access to Lenny's Newsletter at www.lennysnewsletter.com/subscribe

    Succeeding as an introvert, building zero-to-one, and why you should PM your career like you PM your product | Deb Liu (CEO of Ancestry, ex-Facebook, PayPal, eBay)

    Succeeding as an introvert, building zero-to-one, and why you should PM your career like you PM your product | Deb Liu (CEO of Ancestry, ex-Facebook, PayPal, eBay)

    Deb Liu is the CEO of Ancestry and former longtime VP of Product at Facebook. At Facebook, Deb led the creation of Facebook Marketplace, developed the first mobile ad product for apps, built the company’s games business, and launched Facebook Pay. She’s also held leadership roles at PayPal and eBay, serves on the board of Intuit, and is the author of Take Back Your Power. In our conversation, we discuss:

    • Why you should PM your career like you PM your product

    • Strategies for incubating new products within large companies

    • Creating a successful 30-60-90-day plan when starting a new job

    • The pitfalls of perfectionism

    • The challenges introverts face in the workplace and how to overcome them

    • The value of resilience and turning failures into stepping stones

    • How to leverage coaching in your career development

    Brought to you by:

    Pendo—The only all-in-one product experience platform for any type of application

    WorkOS—Modern identity platform for B2B SaaS, free up to 1 million MAUs

    Webflow—The web experience platform

    Find the transcript and show notes at: https://www.lennysnewsletter.com/p/succeeding-as-an-introvert-deb-liu

    Where to find Deb Liu:

    • Threads: https://www.threads.net/@debliu

    • LinkedIn: https://www.linkedin.com/in/deborahliu

    • Substack: https://debliu.substack.com/

    Where to find Lenny:

    • Newsletter: https://www.lennysnewsletter.com

    • X: https://twitter.com/lennysan

    • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/

    In this episode, we cover:

    (00:00) Introduction to Deb Liu

    (02:18) Deb’s career journey and key advice

    (09:45) Navigating new roles and challenges

    (11:27) Overcoming adversity and failure

    (15:07) Building billion-dollar businesses at Facebook

    (19:33) Strategies for zero-to-one innovation

    (23:40) PM your career like a product

    (33:53) Challenges and strategies for introverts in business

    (39:19) Reframing self-promotion

    (42:25) The power of accountability

    (46:15) Growth: a game of inches

    (50:52) The 30-60-90-day plan

    (56:52) Contrarian corner: career and marriage

    (58:57) Final nuggets of wisdom

    (01:03:09) How to find a coach

    (01:04:47) Lightning round

    Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.

    Lenny may be an investor in the companies discussed.



    Get full access to Lenny's Newsletter at www.lennysnewsletter.com/subscribe

    Unorthodox PM wisdom: Automating user insights, unselling job candidates, logging every decision, more | Kevin Yien (Stripe, Square, Mutiny)

    Unorthodox PM wisdom: Automating user insights, unselling job candidates, logging every decision, more | Kevin Yien (Stripe, Square, Mutiny)

    Kevin Yien leads product for merchant experiences at Stripe. Before that, he meandered his way from being a technical designer to a product manager, built the restaurants business and ecosystem team at Square, and most recently was head of product and design at Mutiny. He also makes ice cream and teaches for fun. In our conversation, we discuss:

    • Why aspiring PMs should start in engineering, design, or sales

    • The importance of writing skills, and how to become a better writer

    • How to automate user research

    • Kevin’s “unsell email” technique for hiring

    • The value of keeping a decision log

    • Insights on AI and its impact on future generations

    • Lessons from failure

    Brought to you by:

    BuildBetter—AI for product teams

    OneSchema—Import CSV data 10x faster

    Eppo—Run reliable, impactful experiments

    Find the transcript and show notes at: https://www.lennysnewsletter.com/p/unorthodox-pm-wisdom-kevin-yien

    Where to find Kevin Yien:

    • X: https://x.com/kevinyien

    • LinkedIn: https://www.linkedin.com/in/kevinyien/

    • Website: https://kevinyien.com/

    Where to find Lenny:

    • Newsletter: https://www.lennysnewsletter.com

    • X: https://twitter.com/lennysan

    • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/

    In this episode, we cover:

    (00:00) Kevin’s background 

    (02:00) The story behind Kevin’s profile picture

    (08:41) The role of a product manager

    (10:48) Getting started in product management

    (12:47) The importance of writing skills

    (15:06) Becoming a better writer

    (19:10) The PM’s role with engineering and design

    (28:41) Drawing the perimeter for your team

    (31:37) Feedback tips

    (35:13) Decision logs and product sense

    (45:36) Unorthodox hiring strategies

    (47:01) The unsell email strategy

    (54:01) Automating user research

    (01:02:27) AI in everyday life

    (01:06:05) Lessons from failure

    (01:14:34) Lightning round

    Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.

    Lenny may be an investor in the companies discussed.



    Get full access to Lenny's Newsletter at www.lennysnewsletter.com/subscribe

    Improve strategy, influence, and decision-making by understanding your brain | Evan LaPointe (founder of CORE Sciences)

    Improve strategy, influence, and decision-making by understanding your brain | Evan LaPointe (founder of CORE Sciences)

    Evan LaPointe is the founder of CORE Sciences, which teaches companies and individuals how our brains work and how that translates to improved collaboration, better products, faster decision-making, and more growth. Previously, Evan was the co-founder of Satellite, the fourth-largest analytics company on the internet today (it mostly runs behind the scenes, and pretty much everyone listening will have used it today without knowing it), which was acquired by Adobe, where he later ran product strategy, innovation, and long-range thinking for Adobe’s digital experiences business. In our conversation, we discuss:

    • The three different systems of the brain

    • How knowing this can help you become more influential

    • How understanding different brain states will help you increase productivity and creativity

    • How to improve your vision and strategy skills

    • How to design a work environment that fosters innovation

    • How to build better relationships at work

    • Much more

    Brought to you by:

    Webflow—The web experience platform

    Explo—Embed customer-facing analytics in your product

    Eppo—Run reliable, impactful experiments

    Find the transcript and references at: https://www.lennysnewsletter.com/p/understanding-your-brain-evan-lapointe

    Where to find Evan LaPointe:

    • X: https://x.com/evanlapointe

    • LinkedIn: https://www.linkedin.com/in/evanlapointe/

    • Website: https://www.core-sciences.com/

    Where to find Lenny:

    • Newsletter: https://www.lennysnewsletter.com

    • X: https://twitter.com/lennysan

    • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/

    In this episode, we cover:

    (00:00) Evan’s background

    (02:37) Understanding the brain’s complex systems

    (07:17) The three core brain systems: safety, reward, and purpose

    (11:03) Applying brain science to team dynamics

    (14:27) The role of personality in team performance

    (17:27) Creating effective work environments

    (23:16) The science of meetings and decision-making

    (29:35) Enhancing strategy and vision

    (54:46) Understanding personality traits in strategy and vision

    (58:58) Tactical tips for increasing openness

    (01:05:46) Building influence and effective relationships

    (01:21:17) The importance of trust and appeal in relationships

    (01:36:47) Creating a positive organizational habitat

    (01:50:35) Enhancing focus and productivity

    (02:00:58) Practical tips for deep work and gamma time

    (02:07:11) Lightning round

    Referenced:

    • The Most Complicated Object in the Universe: https://today.uconn.edu/2018/03/complicated-object-universe/#

    • The Myers-Briggs personality test: https://www.themyersbriggs.com/en-US/Products-and-Services/Myers-Briggs

    • The Big Five personality test: https://www.thepersonalitylab.org/

    • The Enneagram personality test: https://enneagramtest.com/

    • An inside look at how Figma builds product | Yuhki Yamashita (CPO of Figma): https://www.lennysnewsletter.com/p/an-inside-look-at-how-figma-builds

    • Vision, conviction, and hype: How to build 0 to 1 inside a company | Mihika Kapoor (Product at Figma): https://www.lennysnewsletter.com/p/vision-conviction-hype-mihika-kapoor

    • Dylan Field live at Config: Intuition, simplicity, and the future of design: https://www.lennysnewsletter.com/p/dylan-field-live-at-config

    • An inside look at Figma’s unique GTM motion | Claire Butler (first GTM hire): https://www.lennysnewsletter.com/p/an-inside-look-at-figmas-unique-bottom

    • Inside Canva: Coaches not managers, giving away your Legos, and running profitably | Cameron Adams (co-founder and CPO): https://www.lennysnewsletter.com/p/inside-canva-with-cameron-adams

    • The Science-Business Mismatch That Puts Your Change at Risk: https://changemanagementreview.com/the-science-business-mismatch-that-puts-your-change-at-risk/

    • Daniel Pink on LinkedIn: https://www.linkedin.com/in/danielpink/

    • Trello: https://trello.com/

    • Cron: https://cronhq.notion.site/

    • The Double Diamond framework for design thinking: https://www.fluxspace.io/resources/the-4-ds-double-diamond-design-thinking-model

    • CORE Sciences - Tips on Priming Great Meetings PDF: https://www.dropbox.com/scl/fi/gm21cj0vi0bjosyu8kd69/CORE-Sciences-Tips-on-Priming-Great-Meetings.pdf?rlkey=6fznhv7bbsxm8nj8m4luej17t&st=2eduirad&dl=0

    • How to grow a subscription business | Yuriy Timen (Grammarly, Canva, Airtable): https://www.lennysnewsletter.com/p/transform-your-subscription-growth

    • Brené Brown’s website: https://brenebrown.com/

    • The CORE personality test: https://www.core-sciences.com/new-core-identity

    • Burning Man: https://burningman.org/

    • Stripe: https://stripe.com/

    • Jony Ive: https://en.wikipedia.org/wiki/Jony_Ive

    • Albert Einstein quote: https://www.goodreads.com/quotes/7133605-make-things-as-simple-as-possible-but-no-simpler

    • Elden Ring: https://en.bandainamcoent.eu/elden-ring/elden-ring

    • Abilene paradox: https://en.wikipedia.org/wiki/Abilene_paradox

    The Challenger Sale: Taking Control of the Customer Conversation: https://www.amazon.com/Challenger-Sale-Control-Customer-Conversation/dp/1591844355

    • The surprising truth about what closes deals: Insights from 2.5m sales conversations | Matt Dixon (author of The Challenger Sale and The JOLT Effect): https://www.lennysnewsletter.com/p/close-more-deals-matt-dixon

    • Siqi Chan on X: https://x.com/blader

    • Runway: https://runway.com/

    • Shreyas Doshi on pre-mortems, the LNO framework, the three levels of product work, why most execution problems are strategy problems, and ROI vs. opportunity cost thinking: https://www.lennysnewsletter.com/p/episode-3-shreyas-doshi

    • Wolfgang Puck’s website: https://wolfgangpuck.com/

    • Steven Spielberg on X: https://x.com/sspielberg93

    • John Williams’s website: https://www.johnwilliams.org/

    • The paths to power: How to grow your influence and advance your career | Jeffrey Pfeffer (author of 7 Rules of Power, professor at Stanford GSB): https://www.lennysnewsletter.com/p/the-paths-to-power-jeffrey-pfeffer

    • Warby Parker: https://www.warbyparker.com/

    • Simon Sinek’s website: https://simonsinek.com/

    • What is the function of the various brainwaves?: https://www.scientificamerican.com/article/what-is-the-function-of-t-1997-12-22/

    • CORE Sciences - Your Brain's 9 Modes PDF: https://www.dropbox.com/scl/fi/figg8upeaawir1hnxv0ew/CORE-Sciences-Your-Brain-s-9-Modes.pdf?rlkey=u3zaonxvycvupurq6pwysckfq&st=os06xjnr&dl=0

    Never Split the Difference: Negotiating As If Your Life Depended On It: Unlock Your Persuasion Potential in Professional and Personal Life: https://www.amazon.com/Never-Split-Difference-Negotiating-Depended/dp/0062407805

    The Person and the Situation: Perspectives of Social Psychology: https://www.amazon.com/Person-Situation-Perspectives-Social-Psychology/dp/1905177445

    Cambridge Fundamentals of Neuroscience in Psychology: https://www.amazon.com/Cambridge-Fundamentals-Neuroscience-Psychology/dp/B08QYNDNYX

    • Robert Greene’s books on Amazon: https://www.amazon.com/stores/Robert-Greene/author/B001IGV3IS

    Misbehaving: The Making of Behavioral Economics: https://www.amazon.com/Misbehaving-Behavioral-Economics-Richard-Thaler/dp/039335279X

    • Beehiiv: https://www.beehiiv.com/

    Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.

    Lenny may be an investor in the companies discussed.



    Get full access to Lenny's Newsletter at www.lennysnewsletter.com/subscribe

    How embracing your emotions will accelerate your career | Joe Hudson (executive coach, Art of Accomplishment)

    How embracing your emotions will accelerate your career | Joe Hudson (executive coach, Art of Accomplishment)

    Joe Hudson is one of the most sought-after executive coaches in Silicon Valley. He is the founder of Art of Accomplishment, a transformational coaching program that has helped tens of thousands of people, including many tech executives and founders from companies like Apple, OpenAI, and Google. His unique method of transformation comes from over 25 years of exploring neurological, psychological, and spiritual traditions, tested against real-world challenges. In our conversation, Joe shares:

    • Why the critical voice in your head is always wrong, and how to change your relationship with that voice

    • Why authenticity trumps self-improvement

    • The importance of embracing all of your emotions

    • How to create more enjoyable and effective meetings

    • The power of gratitude in transforming your life

    • Practical experiments for personal growth

    • Much more

    Apply for Joe’s Connection Course:

    Thousands of students have taken Joe’s most popular experience, the Connection Course. Unlike most online courses, there is no reading, lectures, or written homework. It is a three-week experiential deep dive where you will apply your learnings to real-life problems—how to make your team more productive, communicate more effectively, and resolve conflicts with ease. Apply here and use the code LENNY for $300 off your enrollment: view.life/lenny.

    Brought to you by:

    BuildBetter—AI for product teams

    WorkOS—Modern identity platform for B2B SaaS, free up to 1 million MAUs

    Coda—The all-in-one collaborative workspace

    Find the transcript and references at: https://www.lennysnewsletter.com/p/embracing-your-emotions-joe-hudson

    Where to find Joe Hudson:

    • X: https://x.com/FU_joehudson

    • LinkedIn: https://www.linkedin.com/in/joe-hudson/

    • Website: https://www.artofaccomplishment.com/

    • Podcast: https://www.artofaccomplishment.com/podcast

    • Linktree: https://linktr.ee/theartofaccomplishment

    Where to find Lenny:

    • Newsletter: https://www.lennysnewsletter.com

    • X: https://twitter.com/lennysan

    • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/

    In this episode, we cover:

    (00:00) Joe’s background

    (02:31) The critical voice in your head

    (06:39) Changing your relationship with the critical voice

    (13:19) Understanding and embracing emotions

    (19:52) The importance of emotional fluidity

    (24:40) Questioning assumptions and self-perception

    (30:25) The consequences of avoiding emotions

    (36:57) Experimenting with self-improvement

    (39:42) Understanding efficiency and enjoyment

    (43:17) The power of enjoyment in daily tasks

    (45:03) Innate enjoyment vs. learned enjoyment

    (46:31) Authenticity vs. self-improvement

    (50:01) Embracing emotional experiences

    (55:49) How understanding your emotions helps you make better decisions

    (01:02:53) Creating effective teams and meetings

    (01:10:40) Gratitude practice for personal growth

    (01:15:36) Conclusion and final thoughts

    Referenced:

    Descartes’ Error: Emotion, Reason, and the Human Brain: https://www.amazon.com/Descartes-Error-Emotion-Reason-Human/dp/014303622X/

    • Joe’s quote about joy: https://x.com/FU_joehudson/status/1756837774743790030

    • “Emotional Inquiry”: https://www.artofaccomplishment.com/podcast/emotional-inquiry

    Inside Out 2: https://movies.disney.com/inside-out-2

    • “Question the Assumption”: https://www.artofaccomplishment.com/podcast/question-the-assumption

    • Bodega Bay: https://www.bodegabay.com/

    • Elon Musk reveals the interview question he asks every candidate to instantly spot a liar: https://www.good.is/elon-musk-reveals-the-one-job-interview-question-he-asks-every-candidate-to-instantly-spot-a-liar

    • Great Decisions course: https://www.artofaccomplishment.com/course/great-decisions-course

    • HBR Analytic Services: https://hbr.org/hbr-analytic-services

    • Connection Course: https://www.artofaccomplishment.com/course/the-connection-course

    Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.

    Lenny may be an investor in the companies discussed.



    Get full access to Lenny's Newsletter at www.lennysnewsletter.com/subscribe

    Lessons from scaling Uber and Opendoor | Brian Tolkin (Head of Product at Opendoor, ex-Uber)

    Lessons from scaling Uber and Opendoor | Brian Tolkin (Head of Product at Opendoor, ex-Uber)

    Brian Tolkin is the Head of Product at Opendoor. Previously, he was one of the early employees at Uber, where he was instrumental in launching and growing UberPool, UberHop, and UberExpress and started one of the first product operations teams in tech. In our conversation, we dive into:

    • How to enable product and ops to work well together

    • How to run great product reviews

    • How to make good decisions with limited data

    • How he uses the jobs-to-be-done framework at Opendoor

    • How to stay calm under pressure as a leader

    • Wild stories from his time at Uber

    • Challenges faced at Opendoor during the pandemic

    • Much more

    Brought to you by:

    Pendo—The only all-in-one product experience platform for any type of application

    Explo—Embed customer-facing analytics in your product

    Attio—The powerful, flexible CRM for fast-growing startups

    Find the transcript and references at: https://www.lennysnewsletter.com/p/scaling-uber-and-opendoor-brian-tolkin

    Where to find Brian Tolkin:

    • X: https://x.com/briantolkin

    • LinkedIn: https://www.linkedin.com/in/briantolkin/

    Where to find Lenny:

    • Newsletter: https://www.lennysnewsletter.com

    • X: https://twitter.com/lennysan

    • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/

    In this episode, we cover:

    (00:00) Brian’s background

    (02:14) Career beginnings at Uber

    (02:49) Transitioning from product operations to product management

    (06:47) Product and operations synergy

    (10:00) Surge pricing at Uber

    (12:18) Scaling challenges, and stories

    (15:47) Opendoor and Covid adaptations

    (25:38) Product reviews and Jobs to Be Done

    (40:30) The challenges of A/B testing

    (42:23) Increasing conviction in solutions

    (44:33) Leveraging intuition in product decisions

    (47:07) Partnering with Zillow

    (52:55) Staying calm under pressure

    (56:25) Finding the “kernel of truth” in product management

    (01:00:21) Failure corner: Early days of Uber Pool

    (01:06:11) Lightning round and final thoughts

    Referenced:

    • Twitter’s former Head of Product opens up: being fired, meeting Elon, changing stagnant culture, building consumer product, more | Kayvon Beykpour: https://www.lennysnewsletter.com/p/twitters-former-head-of-product-kayvon-beykpour

    • Opendoor: https://sell.opendoor.com/

    • How to sell your ideas and rise within your company | Casey Winters, Eventbrite: https://www.lennysnewsletter.com/p/how-to-sell-your-ideas-and-rise-within

    • Thinking beyond frameworks | Casey Winters (Pinterest, Eventbrite, Airbnb, Tinder, Canva, Reddit, Grubhub): https://www.lennysnewsletter.com/p/thinking-beyond-frameworks-casey

    • Zigging vs. zagging: How HubSpot built a $30B company | Dharmesh Shah (co-founder/CTO): https://www.lennysnewsletter.com/p/lessons-from-30-years-of-building

    • FlashTags: A Simple Hack for Conveying Context Without Confusion: https://www.onstartups.com/flashtags-a-simple-hack-for-conveying-context-without-confusion

    • Jobs to Be Done Theory: https://www.christenseninstitute.org/theory/jobs-to-be-done

    • The ultimate guide to JTBD | Bob Moesta (co-creator of the framework): https://www.lennyspodcast.com/the-ultimate-guide-to-jtbd-bob-moesta-co-creator-of-the-framework/

    • Zillow: https://www.zillow.com/

    • Zillow, Opendoor announce multi-year partnership: https://investor.opendoor.com/news-releases/news-release-details/zillow-opendoor-announce-multi-year-partnership

    • Building product at Stripe: craft, metrics, and customer obsession | Jeff Weinstein (Product lead): https://www.lennysnewsletter.com/p/building-product-at-stripe-jeff-weinstein

    • Stripe Atlas: https://stripe.com/atlas

    Founders podcast: https://www.founderspodcast.com/

    • Uber will deliver ice cream to you today: https://www.dispatch.com/story/lifestyle/food/2016/07/13/uber-will-deliver-ice-cream/24201840007/

    • UberKittens: https://www.uber.com/newsroom/uberkittens/

    • UberPuppies: https://www.uber.com/blog/uberpuppies-want-to-play/

    Shoe Dog: A Memoir by the Creator of Nike: https://www.amazon.com/Shoe-Dog-Memoir-Creator-NIKE/dp/1471146723

    The Black Swan: The Impact of the Highly Improbable: https://www.amazon.com/Black-Swan-Impact-Improbable-Incerto/dp/1400063515

    The Design of Everyday Things: https://www.amazon.com/dp/0465050654

    Shantaram: https://www.amazon.com/Shantaram-SHANTARAM-Paperback-GregoryDavidRoberts/dp/B00QPVJESC

    Full Swing on Netflix: https://www.netflix.com/title/81483353

    Formula 1: Drive to Survive on Netflix: https://www.netflix.com/title/80204890

    Break Point on Netflix: https://www.netflix.com/title/81569920

    Air on Prime Video: https://www.amazon.com/AIR-Matt-Damon/dp/B0B8Q3JMCG

    • Fi smart dog collar: https://tryfi.com/

    • Particle: https://particlenews.ai/

    • Sara Beykpour on LinkedIn: https://www.linkedin.com/in/sarabeykpour/

    • A new-parent gift guide for product managers: https://www.lennysnewsletter.com/p/a-new-parent-gift-guide-for-product

    • Jeff Holden on LinkedIn: https://www.linkedin.com/in/jeffholden/

    • Travis Kalanick on X: https://x.com/travisk

    Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.

    Lenny may be an investor in the companies discussed.



    Get full access to Lenny's Newsletter at www.lennysnewsletter.com/subscribe

    The ultimate guide to performance marketing | Timothy Davis (Shopify)

    The ultimate guide to performance marketing | Timothy Davis (Shopify)

    Timothy Davis has led performance marketing for all of Shopify for the past 2.5 years, and as a consultant has helped companies like Pinterest, LinkedIn, Redfin, and Eventbrite kickstart and scale their performance marketing teams. In every one of those cases, he got them so performant at paid growth that they significantly scale spend and investment in these channels. In our conversation, we cover:

    • When and how to start investing in performance marketing

    • Common mistakes companies make with paid ads

    • How to build and structure a performance marketing team

    • How to get your creatives performing better

    • Strategies for optimizing workflows and team efficiency

    • How AI will change performance marketing

    • Much more

    Brought to you by:

    BuildBetter—AI for product teams

    OneSchema—Import CSV data 10x faster

    Eppo—Run reliable, impactful experiments

    Find the transcript and references at: https://www.lennysnewsletter.com/p/performance-marketing-timothy-davis

    Where to find Timothy Davis:

    • LinkedIn: https://www.linkedin.com/in/timothypatrickdavis/

    Where to find Lenny:

    • Newsletter: https://www.lennysnewsletter.com

    • X: https://twitter.com/lennysan

    • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/

    In this episode, we cover:

    (00:00) Timothy’s background 

    (02:31) Understanding performance marketing 

    (06:31) The importance of paid search 

    (08:39) Identifying growth potential 

    (09:54) Case studies: Hairstory and Ipsy 

    (12:22) Experimenting with new platforms 

    (18:57) Choosing the right platforms 

    (20:23) LinkedIn for B2B marketing 

    (27:56) When to start investing in paid growth 

    (33:33) Common mistakes in performance marketing 

    (37:41) Working with agencies and consultants 

    (40:36) Hiring for performance marketing 

    (47:33) Metrics that matter 

    (54:43) Competitor analysis and CPC insights 

    (56:15) Custom reports and data visualization

    (56:38) Understanding impression and click share 

    (59:10) True competition metrics 

    (01:02:14) Attribution and incrementality 

    (01:08:52) Building a performance marketing team 

    (01:10:53) Creative and ad copy collaboration 

    (01:15:48) Managing workload and hiring strategy 

    (01:20:52) Training and onboarding new hires 

    (01:24:41) Impact of ATT on performance marketing 

    (01:25:56) The power of creative in ads 

    (01:29:47) Using AI in performance marketing 

    (01:37:16) Lightning round 

    Referenced:

    • Shopify: https://www.shopify.com/

    • What Is Performance Marketing?: https://www.shopify.com/blog/performance-marketing

    • Google AI: https://ai.google/

    • Pinterest: https://www.pinterest.com/

    • Eventbrite: https://www.eventbrite.com/

    • Booking.com: https://www.booking.com/

    • Credit Karma: https://www.creditkarma.com/

    • Hairstory: https://hairstory.com/

    • Google Display Network: https://www.semrush.com/blog/google-display-network/

    • SoftLayer Becomes Part of IBM’s SmartCloud: https://www.datacenterknowledge.com/deals/softlayer-becomes-part-of-ibm-s-smartcloud

    • Coca-Cola Freestyle: https://www.coca-colafreestyle.com/

    • Monday.com: https://monday.com/

    • How to sell your ideas and rise within your company | Casey Winters, Eventbrite: https://www.lennysnewsletter.com/p/how-to-sell-your-ideas-and-rise-within

    • Thinking beyond frameworks | Casey Winters (Pinterest, Eventbrite, Airbnb, Tinder, Canva, Reddit, Grubhub): https://www.lennysnewsletter.com/p/thinking-beyond-frameworks-casey

    The Signal and the Noise: Why So Many Predictions Fail—But Some Don’t: https://www.amazon.com/Signal-Noise-Many-Predictions-Fail-but/dp/0143125087

    • Courtney Wenneborg on LinkedIn: https://www.linkedin.com/in/cwenneborg/

    • PPC Hero: https://www.ppchero.com/

    • Another Deep Dive into Auction Insights, by Jacob Brown: https://www.ppchero.com/another-deep-dive-into-auction-insights/

    •Multitouch: https://multitouch.app/

    • What is time decay attribution?: https://growthmethod.com/what-is-time-decay-attribution/

    • Linear: https://linear.app/

    • Consumer Heterogeneity and Paid Search Effectiveness: A Large-Scale Field Experiment: https://faculty.haas.berkeley.edu/stadelis/BNT_ECMA_rev.pdf

    • ADT: https://www.adt.com/

    • Shopify Bursts: https://focus.business/blog/shopify-bursts/

    The First 90 Days: Proven Strategies for Getting Up to Speed Faster and Smarter: https://www.amazon.com/First-90-Days-Strategies-Expanded/dp/1422188612

    • Kat Nguyen on Shopify: https://www.linkedin.com/in/katngy/

    • Dollar Shave Club ad: https://www.youtube.com/watch?v=ZUG9qYTJMsI

    The Daily Stoic: 366 Meditations on Wisdom, Perseverance, and the Art of Living: https://www.amazon.com/Daily-Stoic-Meditations-Wisdom-Perseverance/dp/0735211736

    Great by Choice: Uncertainty, Chaos, and Luck—Why Some Thrive Despite Them All: https://www.amazon.com/Great-Choice-Uncertainty-Luck-Why-Despite/dp/0062120999

    X-Men ’97 on Disney+: https://www.disneyplus.com/series/x-men-97/vc1XIz90ZNH5

    RRR on Netflix: https://www.netflix.com/title/81476453

    The Playlist on Netflix: https://www.netflix.com/title/81186296

    Welcome to Wrexham on Hulu: https://www.hulu.com/series/welcome-to-wrexham-c6906d50-d06c-40d1-a57c-1885d9dc2fef

    The Billion Dollar Code on Netflix: https://www.netflix.com/title/81074012

    • Magic Mind: https://magicmind.com/

    Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.

    Lenny may be an investor in the companies discussed.



    Get full access to Lenny's Newsletter at www.lennysnewsletter.com/subscribe

    5 essential questions to craft a winning strategy | Roger Martin (author, advisor, speaker)

    5 essential questions to craft a winning strategy | Roger Martin (author, advisor, speaker)

    Roger Martin is one of the world’s leading experts on strategy and the author of Playing to Win, one of the most beloved books on strategy. He’s written extensively for the Harvard Business Review; consulted for dozens of Fortune 500 companies, including P&G, Lego, and Ford; and written 11 other books. In our conversation, we discuss:

    • The five key questions you need to answer to develop an effective strategy

    • Why most companies get strategy wrong

    • How to avoid “playing to play” instead of playing to win

    • Real-world strategy examples from Procter & Gamble, Southwest Airlines, Lego, and Figma

    • How to think about differentiation vs. low cost

    • Shortcomings of current strategy education

    • Much more

    Brought to you by:

    Webflow—The web experience platform

    WorkOS—Modern identity platform for B2B SaaS, free up to 1 million MAUs

    Cycle—Your feedback hub, on autopilot

    Find the transcript at: https://www.lennysnewsletter.com/p/the-ultimate-guide-to-strategy-roger-martin

    Where to find Roger Martin:

    • X: https://x.com/RogerLMartin

    • LinkedIn: https://www.linkedin.com/in/roger-martin-9916911a9/

    • Website: https://rogerlmartin.com/

    Where to find Lenny:

    • Newsletter: https://www.lennysnewsletter.com

    • X: https://twitter.com/lennysan

    • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/

    In this episode, we cover:

    (00:00) Roger’s background

    (02:20) The importance of strategy

    (07:00) Challenges in developing strategy

    (08:30) Critique of modern strategy education

    (14:00) Hamilton Helmer and Richard Rumelt

    (17:40) Defining strategy

    (19:12) The Strategy Choice Cascade

    (23:20) Playing to win vs. playing to play

    (24:57) Examples of strategic success

    (30:49) Differentiation and moats

    (40:23) Applying strategy to real-world scenarios

    (43:47) Customer-centric strategy

    (44:45) Defining the market and product

    (45:59) Value chain and distribution

    (48:28) Cost leadership vs. differentiation

    (53:16) Capabilities and management systems

    (57:14) Competitive advantage and market positioning

    (01:02:41) Counterpositioning and fault lines

    (01:05:53) Adapting to AI and market changes

    (01:14:11) Betterment over perfection

    (01:18:42) Final thoughts on strategy

    Referenced:

    • Nearly 10% of S&P 500 CEOs are alumni of Procter & Gamble: https://www.bizjournals.com/cincinnati/news/2023/02/06/10-of-s-p-500-ceos-pg.html

    • FigJam: https://www.figma.com/figjam/

    • Figma: https://www.figma.com/

    • What Is Resource-Based Theory?: https://www.igi-global.com/dictionary/the-impact-of-technological-governance-and-political-capabilities-on-firms-performances-under-economic-turbulence/67915

    • Michael Porter on LinkedIn: https://www.linkedin.com/in/professorporter/

    Competitive Strategy: Techniques for Analyzing Industries and Competitors: https://www.amazon.com/Competitive-Strategy-Techniques-Industries-Competitors/dp/0684841487

    • VRIO Framework Explained: https://strategicmanagementinsight.com/tools/vrio/

    • Business strategy with Hamilton Helmer (author of 7 Powers): https://www.lennysnewsletter.com/p/business-strategy-with-hamilton-helmer

    • Good Strategy, Bad Strategy | Richard Rumelt: https://www.lennysnewsletter.com/p/good-strategy-bad-strategy-richard

    7 Powers: The Foundations of Business Strategy: https://www.amazon.com/7-Powers-Foundations-Business-Strategy/dp/0998116319

    • Boston Consulting Group: https://www.bcg.com/

    • Bruce Henderson: https://en.wikipedia.org/wiki/Bruce_Henderson

    • Lego: https://www.lego.com

    • Vanguard: https://investor.vanguard.com/

    • Southwest Airlines: https://www.southwest.com/

    • How Amazon Managed to Dethrone Walmart: https://www.nytimes.com/interactive/2021/08/20/technology/how-amazon-beat-walmart.html

    • GM Lost a 10-Year Battle with Tesla, Pulling the Plug on a Long Line of EVs: https://www.forbes.com/sites/brookecrothers/2023/07/09/gm-killed-its-electric-cars-and-lost-a-10-year-battle-with-tesla/

    • Westlaw: https://www.westlawinternational.com/

    • What Is an Economic Moat? Why Warren Buffett Says It Matters for Investors: https://finance.yahoo.com/news/economic-moat-why-warren-buffett-160046125.html

    • Salomon Brothers: https://en.wikipedia.org/wiki/Salomon_Brothers

    • US Airways: https://en.wikipedia.org/wiki/US_Airways

    • Four Seasons: https://www.fourseasons.com/

    • Michael Dell on LinkedIn: https://www.linkedin.com/in/mdell/

    • Bill Gates on LinkedIn: https://www.linkedin.com/in/williamhgates/

    • Mandarin Oriental: https://www.mandarinoriental.com/en/

    • Continental Lite: https://en.wikipedia.org/wiki/Continental_Lite

    • Ted (airline): https://en.wikipedia.org/wiki/Ted_(airline)

    • Case Study: Oil of Olay: https://www.studocu.com/es/document/universidad-de-murcia/estrategia-de-marketing/case-study-old-of-olay/95079369

    • AG Lafley on LinkedIn: https://www.linkedin.com/in/ag-lafley-2381b3201/

    • Jack Bogle: https://en.wikipedia.org/wiki/John_C._Bogle

    • Seven Ways Windows 95 Changed the World: https://www.forbes.com/sites/ianmorris/2015/08/24/windows-95-changed-the-world/

    • Where to Start with Strategy? Focus on Betterment: https://rogermartin.medium.com/where-to-start-with-strategy-bae40506304c

    • Brick by brick: The man who rebuilt the house of Lego shares his leadership secrets: https://www.washingtonpost.com/news/on-leadership/wp/2016/12/08/brick-by-brick-the-man-who-rebuilt-the-house-of-lego-shares-his-leadership-secrets/

    A New Way to Think: Your Guide to Superior Management Effectiveness: https://www.amazon.com/New-Way-Think-Management-Effectiveness/dp/164782351X/

    Playing to Win: How Strategy Really Works: https://www.amazon.com/Playing-Win-Strategy-Really-Works/dp/142218739X

    The Design of Business: Why Design Thinking Is the Next Competitive Advantage: https://www.amazon.com/Design-Business-Thinking-Competitive-Advantage/dp/1422177807

    The Opposable Mind: How Successful Leaders Win Through Integrative Thinking: https://www.amazon.com/Opposable-Mind-Successful-Integrative-Thinking/dp/1422118924

    When More Is Not Better: Overcoming America’s Obsession with Economic Efficiency: https://www.amazon.com/When-More-Not-Better-Overcoming/dp/1647820065

    Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.

    Lenny may be an investor in the companies discussed.



    Get full access to Lenny's Newsletter at www.lennysnewsletter.com/subscribe

    What most people miss about marketing | Rory Sutherland (Vice Chairman of Ogilvy UK, author)

    What most people miss about marketing | Rory Sutherland (Vice Chairman of Ogilvy UK, author)

    Rory Sutherland is widely regarded as one of the most influential (and most entertaining) thinkers in marketing and behavioral science. He’s the vice chairman of Ogilvy UK, the author of Alchemy: The Dark Art and Curious Science of Creating Magic in Brands, Business, and Life, and the founder of Nudgestock, the world’s biggest festival of behavioral science and creativity. He champions thinking from first principles and using human psychology—what he calls “thinking psycho-logically”—over mere logic. In our conversation, we cover:

    • Why good products don’t always succeed, and bad ones don’t necessarily fail

    • Why less functionality can sometimes be more valuable

    • The importance of fame in building successful brands

    • The importance of timing in product success

    • The concept of “most advanced, yet acceptable”

    • Why metrics-driven workplaces can be demotivating

    • Lots of real-world case studies

    • Much more

    Note: We encountered some technical difficulties that led to less than ideal video quality for this episode, but the lessons from this conversation made it impossible for me to not publish it anyway. Thanks for your understanding and for bearing with the less-than-ideal video quality. 

    Brought to you by:

    Pendo—The only all-in-one product experience platform for any type of application

    Cycle—Your feedback hub, on autopilot

    Coda—The all-in-one collaborative workspace

    Find the transcript at: https://www.lennysnewsletter.com/p/what-most-people-miss-about-marketing

    Where to find Rory Sutherland:

    • X: https://x.com/rorysutherland

    • LinkedIn: https://www.linkedin.com/in/rorysutherland

    • Book: Alchemy: The Dark Art and Curious Science of Creating Magic in Brands, Business, and Life: https://www.amazon.com/Alchemy-Curious-Science-Creating-Business/dp/006238841X

    Where to find Lenny:

    • Newsletter: https://www.lennysnewsletter.com

    • X: https://twitter.com/lennysan

    • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/

    In this episode, we cover:

    (00:00) Rory’s background

    (02:37) The success and failure of products

    (04:08) Why the urge to appear serious can be a disaster in marketing

    (08:05) The role of distinctiveness in product design

    (12:29) The MAYA principle

    (15:50) How thinking irrationally can be advantageous

    (17:40) The fault of multiple-choice tests

    (21:31) Companies that have successfully implemented out-of-the-box thinking

    (30:31) “Psycho-logical” thinking

    (31:45) The hare and the dog metaphor

    (38:51) Marketing’s crucial role in product adoption

    (49:21) The quirks of Google Glass

    (55:44) Survivorship bias

    (56:09) Balancing rational ideas with irrational ideas

    (01:06:19) The rise and fall of tech innovations

    (01:09:54) Consistency, distinctiveness, and clarity

    (01:21:12) Considering psychological, technological, and economic factors in parallel

    (01:23:35) Where to find Rory

    Referenced:

    • Google Glass: https://en.wikipedia.org/wiki/Google_Glass

    • Meta Portal TV: https://www.meta.com/portal/products/portal-tv/

    • Rory’s quote in a LinkedIn post: https://www.linkedin.com/posts/brad-jackson-04766642_the-urge-to-appear-serious-is-a-disaster-activity-7093497742710210560-1LYN/

    • The MAYA Principle: Design for the Future, but Balance It with Your Users’ Present: https://www.interaction-design.org/literature/article/design-for-the-future-but-balance-it-with-your-users-present

    • Ogilvy: https://www.ogilvy.com/

    • MCI: https://www.mci.world/

    • Veuve Clicquot: https://en.wikipedia.org/wiki/Veuve_Clicquot

    • Why do the French call the British ‘the roast beefs’?: http://news.bbc.co.uk/2/hi/2913151.stm

    The Killing on Hulu: https://www.hulu.com/series/the-killing-f5da5c2d-4626-4ba9-bcf3-ff5f891771fb

    • Original The Killing on BBC: https://www.bbc.co.uk/programmes/b017h7m1

    • The Mandarin Oriental, Hong Kong: https://www.mandarinoriental.com/en/hong-kong/victoria-harbour

    • SAT: https://satsuite.collegeboard.org/sat

    • The Widening Racial Scoring Gap on the SAT College Admissions Test: https://www.jbhe.com/features/49_college_admissions-test.html

    • What is the age of the captain?: https://www.icopilots.com/what-is-the-age-of-the-captain/

    • Octopus Energy: https://octopus.energy/

    • Kraken: https://octopusenergy.group/kraken-technologies

    • Toby Shannan: https://theorg.com/org/shopify/org-chart/toby-shannan

    • Dunbar’s number: Why we can only maintain 150 relationships: https://www.bbc.com/future/article/20191001-dunbars-number-why-we-can-only-maintain-150-relationships

    • AO: https://ao.com/

    • Zappos: https://www.zappos.com/

    • Joe Cano on LinkedIn: https://www.linkedin.com/in/joeycano/

    • John Ralston Saul’s website: https://www.johnralstonsaul.com/

    Voltaire’s Bastards: The Dictatorship of Reason in the West: https://www.amazon.com/Voltaires-Bastards-Dictatorship-Reason-West/dp/0679748199

    • Psycho-Logic: Why Too Much Logic Deters Magic: https://coffeeandjunk.com/psycho-logic/

    • Herbert Simon’s Decision-Making Approach: https://bura.brunel.ac.uk/bitstream/2438/4995/1/Fulltext.pdf

    • Robert Trivers’s website: https://roberttrivers.com/Welcome.html

    • Crazy Ivan: https://jollycontrarian.com/index.php?title=Crazy_Ivan

    • The Joys of Being a Late Tech Adopter: https://www.nytimes.com/2019/08/28/technology/personaltech/joys-late-tech-adopter.html

    • Jean-Claude Van Damme: https://en.wikipedia.org/wiki/Jean-Claude_Van_Damme

    • Tim Berners-Lee: https://en.wikipedia.org/wiki/Tim_Berners-Lee

    • Edward Jenner and the history of smallpox and vaccination: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC1200696/

    • The real story behind penicillin: https://www.pbs.org/newshour/health/the-real-story-behind-the-worlds-first-antibiotic

    • What Are Japanese Toilets?: https://www.bigbathroomshop.co.uk/info/blog/japanese-toilets/

    • reMarkable: https://remarkable.com/

    • Chumby: https://en.wikipedia.org/wiki/Chumby

    • Survivorship bias: https://en.wikipedia.org/wiki/Survivorship_bias

    • Jony Ive: https://en.wikipedia.org/wiki/Jony_Ive

    • Marc Newson’s website: https://marc-newson.com/

    • Designing Men: https://www.vanityfair.com/news/business/2013/11/jony-ive-marc-newson-design-auction

    • Qantas A330: https://marc-newson.com/qantas-a330/

    • Herodotus: https://en.wikipedia.org/wiki/Herodotus

    • Big Decision? Consider It Both Drunk and Sober: https://www.forbes.com/sites/chunkamui/2016/03/22/wine-and-sleep-make-for-better-decisions/?sh=5c97fdc524b1

    • How Henry Ford and Thomas Edison killed the electric car: https://www.speakev.com/threads/how-henry-ford-and-thomas-edison-killed-the-electric-car.4270/

    • Watch Jay Leno get nostalgic and swoon over this 1909 EV: https://thenextweb.com/news/jay-leno-talk-about-electric-car-1909-baker

    Jay Leno’s Garage: https://www.youtube.com/@jaylenosgarage

    • Nudgestock: https://nudgestock.com/

    • Akio Morita: https://en.wikipedia.org/wiki/Akio_Morita

    • Don Norman on LinkedIn: https://www.linkedin.com/in/donnorman/

    • What Makes Tesla’s Business Model Different: https://www.investopedia.com/articles/active-trading/072115/what-makes-teslas-business-model-different.asp

    • Monica Lewinsky on X: https://x.com/MonicaLewinsky

    Blindsight: The (Mostly) Hidden Ways Marketing Reshapes Our Brains: azon.com/Blindsight-Mostly-Hidden-Marketing-Reshapes-ebook/dp/B07ZKZ5DWF

    Branding That Means Business: https://www.amazon.com/Branding-that-Means-Business-Economist-ebook/dp/B09QBCCH9N

    • PwC: https://www.pwc.com

    • Ryanair: https://www.ryanair.com

    • British Airways: https://www.britishairways.com/

    • Wrigley’s began as a soap business: know when to pivot: https://theamericangenius.com/entrepreneur/wrigleys-began-as-soap-know-when-to-pivot/

    Transport for Humans: https://www.amazon.com/Transport-Humans-Perspectives-Pete-Dyson/dp/1913019357

    Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.

    Lenny may be an investor in the companies discussed.



    Get full access to Lenny's Newsletter at www.lennysnewsletter.com/subscribe

    Related Episodes

    Nos derniers tests Facebook Ads

    Nos derniers tests Facebook Ads

    Nous sommes une agence dédié à Facebook Ads et testons énormément pour le compte de nos clients afin de leur apporter les meilleurs résultats possibles.

    Depuis plusieurs années maintenant, on vous donne ces tests gratuitement dans l'Escouade Facebook Ads ainsi que sur Social Selling ! Dans cet épisode, on va parler de Catalog Ads, d’association publicitare, de Advantage+ et de la gestion d’une nouvelle offre publicitaire

    Bonne écoute ! 

    J7 Media,

    NOTE :

    Découvrez la Playlist Scaling Facebook Ads

    Enquête Social Selling : https://forms.gle/a3RFrwvEgB2KR5Kr8

    Escouade Facebook Ads : https://j7media.com/escouade

    On revient du Ad World 2022 (part. 1) : Faire une offre

    On revient du Ad World 2022 (part. 1) : Faire une offre

    On revient du Ad World qui est le plus gros événement de marketing en ligne et on a eu la chance de voir énormément de conférences sur des sujets très variés allant de l’emailing, du copywriting, de la publicité et de la création de contenu.

    Parmi ces conférences, certaines ont retenu notre attention, dont celle de Alex Cattoni, CEO de Copy Posse. Alex nous présente les 4 piliers d’une bonne offre suivi des 5 objections les plus courantes auxquelles vous devez faire face en tant qu’annonceur.

    #1 - Fonctionnalité vs. Bénéfice

    L’erreur la plus commune quand on rédige une offre c’est de vouloir donner des caractéristiques à son produit ou service sans penser que cela peut être tout à fait inutile. Tout le travail est de traduire vos fonctionnalités en bénéfices grâce à un outil tout simple.

    #2 - Le Prix vs. La valeur

    Le prix, c’est ce que votre client doit payer pour obtenir votre produit alors que la valeur, c’est ce qu’il perçoit de votre produit. On doit faire augmenter la valeur grâce à 3 leviers :

    • La juxtaposition de votre prix,
    • L’empilement de bonus
    • Les rabais 

    #3 - La rareté 

    On s’attaque à une autre équation : celle de la demande et de l’offre. L’idée est de diminuer l’offre grâce à 4 leviers : 

    • La rareté de prix.
    • La rareté de volume
    • La rareté de bonus
    • La rareté de temps

    #4 - Les objections

    • Vous êtes trop cher.
    • Ça ne marchera pas pour moi 
    • J’ai déjà essayé ça et ça n’a pas marché.
    • Je n’ai pas besoin de votre solution
    • Je n’ai pas confiance en vous 

    Un premier épisode qui revient sur les bases même du marketing (et de comment faire une bonne offre) !

    Bonne écoute,

    J7 Media

    L'équipe J7 Media

    • Groupe FB : https://www.facebook.com/groups/pubfranco
    • J7 Académie : https://www.j7media.com/fr/j7-academie
    • Escouade FB : https://j7media.com/escouade

    PS : Nous sommes aussi sur Youtube ! https://www.youtube.com/channel/UCHB17kVZCt-XtEk-ggEsZxw

    Expert en Facebook Ads : Quel tunnel de vente ?

    Expert en Facebook Ads : Quel tunnel de vente ?

    Cette question est le résultat de bien d'autres. Pourtant elle est essentielle dans votre approche de la plateforme. Avez-vous besoin d'un tunnel de vente long ou court ? Dépendamment de si votre client doit effectuer une action compliqué ou non !

    Bonne écoute,

    Hot Seats Externe : https://forms.gle/Gz7dVptbnabN6aUJ7

    La liste d'attente de la J7 Academy : https://bit.ly/3F1xvtQ

    Escouade IOS14 : https://bit.ly/3EeQq4L

    Brandon Chu on building product at Shopify, how writing changed the trajectory of his career, the habits that make you a great PM, pros and cons of being a platform PM, how Shopify got through Covid

    Brandon Chu on building product at Shopify, how writing changed the trajectory of his career, the habits that make you a great PM, pros and cons of being a platform PM, how Shopify got through Covid

    Brandon Chu is VP of Product at Shopify, where he leads the app platform ecosystem, new initiatives group, and M&A investments. Brandon helped scale Shopify’s PM team from five to hundreds, and worked his way up from an IC Senior PM. Prior to Shopify, he was a Director of PM at FreshBooks and, before that, a founder. Brandon might be best known for his writing on the art and science of product management as part of a collection on Medium he calls “The Black Box of Product Management.”

    Thank you to our sponsors for making this episode possible:

    • Stytch: https://stytch.com/

    • Persona: https://withpersona.com/lenny

    • PostHog: https://posthog.com/lenny

    In this episode, we cover:

    1) Brandon’s path to VP of Product at Shopify.

    2) What has Brandon found to be the most important skill set for super-successful PMs?

    3) What is it like to build product at Shopify?

    4) How did Shopify adjust after the shock to e-commerce during Covid?

    5) How did Shopify build a one-click team offsite flight/hotel/activity booking platform?

    6) How did Brandon motivate himself to start, and keep, writing?

    7) As a PM, why is writing one of the highest-ROI uses of your time?

    8) What’s Brandon’s favorite piece of writing?

    9) What are the biggest surprises, pros, and cons about being a platform PM?

    Where to find Brandon:

    • Twitter: https://twitter.com/brandonmchu

    • LinkedIn: https://www.linkedin.com/in/brandonmchu/

    • Brandon’s writing: https://blackboxofpm.com/

    Making Good Decisions as a Product Manager: https://blackboxofpm.com/making-good-decisions-as-a-product-manager-c66ddacc9e2b



    Get full access to Lenny's Newsletter at www.lennysnewsletter.com/subscribe

    Meta News : Facebook peut-il devenir payant ?

    Meta News : Facebook peut-il devenir payant ?

    Comme chaque début de mois, on décortique les actualités de Meta (Facebook & Instagram) à la loupe ! Malgré la période estivale, le groupe nous a proposé :

    La fin du Live Shopping sur l’application Facebook. Il s’agirait de comprendre que la sauce n’a pas pris concernant le Live Shopping en Europe et aux Etats-Unis… Bien que le marché Chinois soit très friand du concept, il n’aura pas su s’exporter totalement dans nos continents respectifs. Donc, après Tik Tok, c’est au tour de Facebook d’arrêter l’option. Mais par contre, on doit noter qu’Instagram reste le seul dans la course !  En effet, il vous sera toujours possible d’utiliser le Live Shopping sur la plateforme.

    L’intégralité des fonctions Advantage+ Shopping. Le tout nouvel ensemble publicitaire Facebook Ads. Arrivées petit à petit, les fonctionnalités qui le composent sont finalement toutes disponibles et se verront attribuer à 100% des comptes publicitaires jusqu’à la fin de l’année. On vous explique ce que c’est et pourquoi il faut que vous le testiez au plus vite !

    La fin du Cost Cap en faveur du Cost Per Result Goal. Rien d'extraordinaire ici, seulement que l’outil fonctionne bien mieux qu’avant, on doit l’admettre. Chez J7 Media, le paramètre n’arrivait jamais sur nos campagnes Facebook Ads il y a un an et demi. Parce que ça ne marchait tout simplement pas ! A présent, on vous le recommande chaudement, sous couvert de plusieurs facteurs.

    Mais aussi...

    Est-ce que Facebook peut être rendu payant ? C’est bien la question qui a été posée 100 fois dès lors qu’on parlait de l’utilisation de nos données contre ce service gratuit qu’est Instagram et Facebook. Mais loin d’entrer pleinement dans ce concept, Meta a construit l’équipe du New Monetization Experiences. Une équipe pour produire des outils et services supplémentaires payants au sein des applications du groupe. Une tendance profonde dans l’industrie des réseaux sociaux.

    Bonne écoute,
    L'équipe J7 Media

    • Groupe FB : https://www.facebook.com/groups/pubfranco
    • J7 Académie : http://j7academie.com/
    • Escouade FB : https://j7media.com/escouade