Mapping how businesses buy software

The Importance of Coaching (00:45)

Role of Coaching Across Teams (03:10)

Where to Start with Coaching (4:34)

Implementing Best Coaching Practices (07:25)

Personalization in Coaching (10:39)

Building a Coaching Culture and Hiring (19:55)

Continuous Coaching (26:10)

Keeping Accountable with Coaching (27:44)

Top Coaching Advice from Aditya (31:23)

In this episode of The Modern SaaS Podcast, Lloyed Lobo, the founder of Boast.ai and Traction, joins us to discuss how to go about building a community. Lloyed is also the author of the book "From Grassroots to Greatness" which gives you 13 rules to build an iconic brand with the help of comunity. 

Through this episode, he shares with us the insights he's gathered from years of experience in building startups, communities, events, and conferences, and distills community building into a framework called CAMPER. 

𝗖𝗛𝗔𝗣𝗧𝗘𝗥𝗦

00:00 - Intro 

01:53 - The problem discovery for Boast.ai 

04:42 - Startups are built in phases 

07:11 - The two major gaps that startup community solves 

08:25 - How to identify which problem to tackle 

12:40 - How the Traction conference came into being 

16:13 - Building social proof 

25:15 - Budgeting and ROI planning when building a community 

28:00 - Overcoming setbacks 

30:25 - Need to communicate value regularly 

32:10 - Lloyed's inspiring story 

39:00 - The CAMPER framework for community building 

39:48 - How concepts become a cult 

41:21 - 6 core values 

53:30 - Where should you start? 

55:00 - Types of communities you can build 

1:00:00 - Enabling customers to run your community 

1:07:37 - Why host the cool parties 

1:12:57 - Closing notes 

💌 Connect with Lloyed Lobo💌 

➟ Linkedin 🔗 https://www.linkedin.com/in/lloyedlobo/ 

Also, please listen to the episode on: 

➟ Apple 🔗 

➟ Spotify 🔗 

✨ Subscribe to Avoma's Channel✨ 

🔗https://www.youtube.com/channel/UCpSiDrsEUx2Qywfb1V3CII 

✨About Avoma✨ 

Avoma is an end-to-end AI meeting assistant for customer-facing teams. Its AI-powered technology helps customer-facing teams capture important customer information, before, during, and after important meetings. 

🔗 https://www.avoma.com/ 

🎥𝗖𝗵𝗲𝗰𝗸𝗼𝘂𝘁 𝗠𝘆 𝗢𝘁𝗵𝗲𝗿 𝗩𝗶𝗱𝗲𝗼𝘀 

➟ The game-changing shift in SaaS sales | Mona Akmal | The Modern SaaS Podcast | Ep #23 🔗 https://youtu.be/hYRTP5eVlow 

➟ How to close deals faster in the current economy | Mor Assouline | The Modern SaaS Podcast | Ep #24 🔗https://youtu.be/l5JISfmFUFk 

𝗙𝗼𝗹𝗹𝗼𝘄 𝗢𝗻 𝗦𝗼𝗰𝗶𝗮𝗹 

➟ Linkedin 🔗https://www.linkedin.com/company/avoma 

➟ Twitter 🔗https://twitter.com/AvomaInc 

#saas #community #communityconnection 

𝗥𝗲𝗹𝗮𝘁𝗲𝗱 𝗦𝗲𝗮𝗿𝗰𝗵𝗲𝘀: 

community building 

community l

loyed lobo 

grassroots to greatness

In this episode of The Modern SaaS Podcast, Aman Singh, founder of The Curious Consultant explains how problem defining and problem solving are two different facets of sales and customer success. 

𝗖𝗛𝗔𝗣𝗧𝗘𝗥𝗦

00:00 - Intro 

01:16 - The story behind 'The Curious Consultant' 

04:10 - The taboo behind talking about failures 

07:27 - The hypothesis of inefficient meetings 

08:40 - Failing your way to success 

11:33 - The need to be vulnerable 

16:10 - 80% of your sales is won and lost in discovery calls 

16:26 - Lead with fear 

18:42 - Why extreme ownership is important for sales 

19:17 - Problem defining 

25:23 - Problem defining vs problem solving 

29:34 - How to know you've moved from symptoms to disease 

32:04 - Understanding introversion vs extroversion 

38:58 - Gender biases in sales 

44:30 - Selling to different geos

49:04 - Do not use presentations, have conversations 

52:35 - Closing notes 

💌 Connect with Aman Singh💌 

➟ Linkedin 🔗 https://www.linkedin.com/in/thecuriousconsultant/ 

Also, please listen to the episode on: 

➟ Apple 🔗 

➟ Spotify 🔗 

✨ Subscribe to Avoma's Channel✨ 

🔗https://www.youtube.com/channel/UCpSiDrsEUx2Qywfb1V3CII 

✨About Avoma✨ Avoma is an end-to-end AI meeting assistant for customer-facing teams. Its AI-powered technology helps customer-facing teams capture important customer information, before, during, and after important meetings. 

🔗 https://www.avoma.com/ 

🎥𝗖𝗵𝗲𝗰𝗸𝗼𝘂𝘁 𝗠𝘆 𝗢𝘁𝗵𝗲𝗿 𝗩𝗶𝗱𝗲𝗼𝘀 

➟ The game-changing shift in SaaS sales | Mona Akmal | The Modern SaaS Podcast | Ep #23 🔗 https://youtu.be/hYRTP5eVlow 

➟ How to close deals faster in the current economy | Mor Assouline | The Modern SaaS Podcast | Ep #24 🔗https://youtu.be/l5JISfmFUFk 

➟ How Onboarding Shapes Churn & Expansions | Srikrishnan Ganesan | The Modern SaaS Podcast | Ep #25 🔗https://youtu.be/V4Ug50Z9SVg 

𝗙𝗼𝗹𝗹𝗼𝘄 𝗢𝗻 𝗦𝗼𝗰𝗶𝗮𝗹 

➟ Linkedin 🔗https://www.linkedin.com/company/avoma 

➟ Twitter 🔗https://twitter.com/AvomaInc 

#saas #sales #problemsolving 

𝗥𝗲𝗹𝗮𝘁𝗲𝗱 𝗦𝗲𝗮𝗿𝗰𝗵𝗲𝘀: 

problem defining 

modern saas podcast 

problem solving 

customer churn 

sales discovery

In this episode of The Modern SaaS Podcast, Srikrishnan Ganesan, the CEO of Rocketlane, joins us to discuss how customer onboarding shapes churn and expansions. 

He shares with us the insights he's gathered from years of experience, and explains how onboarding can help your company avoid costly churn and help you build the base for account expansions. 

𝗖𝗛𝗔𝗣𝗧𝗘𝗥𝗦 

00:00 - Intro 

00:56 -True churn happens in onboarding 

03:22 - The story behind Rocketlane 

06:32 - The customer shareability gap 

09:48 - Purpose built software vs. all-in-one solutions 

15:19 - Need for customer status update 

18:13 - Common mistake: Not sharing implementation timelines with customer 

22:42 - Have a pre-kick off call 

27:43 - Shifting responsibilities in the product-led sales world 

31:06 - Role of community in shaping the product 

34:30 - How building a community helps 

38:06 - Where does community fit in the org chart 

40:04 - What's a great buyer journey 

43:53 - Focus on brand from early 

44:46 - Closing notes 

💌 Connect with Srikrishnan Ganesan💌 

➟ Linkedin 🔗 https://www.linkedin.com/in/srikrishnang 

Also, please listen to the episode on: 

➟ Apple 🔗 

➟ Spotify 🔗 

✨ Subscribe to Avoma's Channel✨ 

🔗https://www.youtube.com/channel/UCpSiDrsEUx2Qywfb1V3CII 

✨About Avoma✨ 

Avoma is an end-to-end AI meeting assistant for customer-facing teams. Its AI-powered technology helps customer-facing teams capture important customer information, before, during, and after important meetings. 

🔗 https://www.avoma.com/ 

🎥𝗖𝗵𝗲𝗰𝗸𝗼𝘂𝘁 𝗠𝘆 𝗢𝘁𝗵𝗲𝗿 𝗩𝗶𝗱𝗲𝗼𝘀 

➟ The game-changing shift in SaaS sales | Mona Akmal | The Modern SaaS Podcast | Ep #23 🔗 https://youtu.be/hYRTP5eVlow 

➟ How to close deals faster in the current economy | Mor Assouline | The Modern SaaS Podcast | Ep #24 🔗https://youtu.be/l5JISfmFUFk 

𝗙𝗼𝗹𝗹𝗼𝘄 𝗢𝗻 𝗦𝗼𝗰𝗶𝗮𝗹 

➟ Linkedin 🔗https://www.linkedin.com/company/avoma 

➟ Twitter 🔗https://twitter.com/AvomaInc 

#saas #customerexperience #onboarding

𝗥𝗲𝗹𝗮𝘁𝗲𝗱 𝗦𝗲𝗮𝗿𝗰𝗵𝗲𝘀: 
customer onboarding 
modern saas podcast 
modern onboarding 
customer churn 
account expansions

In this episode of The Modern SaaS Podcast, Mor Assouline, the founder of FDTC, shares with us some his insights on what it takes in the current economic conditions to have a better deal close rate and how to create successful customer journeys.

He shares actionable tips on how to do forecasting better, set the right expectations, and what high quality sales discovery and demo looks like. 

𝗖𝗛𝗔𝗣𝗧𝗘𝗥𝗦 

00:00 - Intro 

01:40 - Is it a market issue or sales issue? 

06:42 - How to arrive at sales quota 

10:27 - Setting expectations upfront 

11:29 - The need for sales coaching for the current environment 

11:14 - Why sales needs so much coaching? 

15:16 - Building a buyer scenario matrix 

18:10 - How much should reps know about their product 

24:30 - The frustrations in buying experience 

29:30 - Qualifying the demos booked 

32:16 - Optimizing the demo to close experience 

33:31 - Things not to miss when you give a demo 

36:48 - Case example: How to do a disco+demo 

39:45 - The narrative is more important than the feature 

41:28 - Building a culture of learning 

46:52 - Habits to get the most value of meeting insights 

52:00 - Build familiarity before your do your outreach 

52:34 - Closing notes 

💌 Connect with Mor Assouline💌 
➟ Linkedin 🔗https://www.linkedin.com/in/morassouline/ 

Also, please listen to the episode on: 
➟ Apple 🔗 
➟ Spotify 🔗 

✨ Subscribe to Avoma's Channel✨ 
🔗https://www.youtube.com/channel/UCpSiDrsEUx2Qywfb1V3CII 

✨About Avoma✨ Avoma is an end-to-end AI meeting assistant for customer-facing teams. Its AI-powered technology helps customer-facing teams capture important customer information, before, during, and after important meetings. 

🔗 https://www.avoma.com/ 

🎥𝗖𝗵𝗲𝗰𝗸𝗼𝘂𝘁 𝗠𝘆 𝗢𝘁𝗵𝗲𝗿 𝗩𝗶𝗱𝗲𝗼𝘀 
➟ The game-changing shift in SaaS sales | Mona Akmal | The Modern SaaS Podcast | Ep #23 🔗 https://youtu.be/hYRTP5eVlow 

➟ 7 creative prospecting tips to stand out in tough financial times | Ep 22 | The Modern SaaS Podcast 🔗 https://youtu.be/8VAE892WQCw 

𝗙𝗼𝗹𝗹𝗼𝘄 𝗢𝗻 𝗦𝗼𝗰𝗶𝗮𝗹 
➟ Linkedin 🔗https://www.linkedin.com/company/avoma 
➟ Twitter 🔗https://twitter.com/AvomaInc #saas #sales #selling 

𝗥𝗲𝗹𝗮𝘁𝗲𝗱 𝗦𝗲𝗮𝗿𝗰𝗵𝗲𝘀: 
sales quota 
modern saas 
modern sales 
forecasting

Mona Akmal, CEO of Falkon AI, joins Aditya Kothadiya on the Modern SaaS Podcast to talk about the game-changing shift in SaaS sales. In this episode, Mona discusses the shocking truth about how SaaS sales works in today's world. 

If you're looking to improve the buyer experience and sales conversion, then this episode is for you. 

𝗖𝗛𝗔𝗣𝗧𝗘𝗥𝗦

00:00 - Intro 

01:17 - The Falkon journey 

03:36 - Sales and pivots based on feedback 

05:44 - Why sales win rates go down upon transition from founder-led? 

07:10 - Founders should never hire sales until... 

11:14 - Why sales needs so much coaching? 

16:20 - Sales acumen is key 

18:24 - The sales decision tree 

19:45 - Executing the sales decision tree 

22:22 - Bad sales advice vs good advice 

27:54 - Sales now is different from last 5 years 

33:00 - Improve sales efficiency 

34:28 - Don't bring your sales engineer on your first demo 

39:50 - Don't offer this kind of experience 

40:46 - The mistake while we sell 

47:06 - How is Falkon different 

52:17 - Stop chasing product market fit 

💌 Connect with Mona Akmal💌 

➟ Linkedin 🔗 https://www.linkedin.com/in/mona-akmal/ 

Also, please listen to the episode on: 

➟ Apple 🔗 

➟ Spotify 🔗 

➟ Google Podcast 🔗 

✨ Subscribe to Avoma's Channel✨ 

🔗https://www.youtube.com/channel/UCpSiDrsEUx2Qywfb1V3CII 

✨About Avoma✨ 

Avoma is an end-to-end AI meeting assistant for customer-facing teams. Its AI-powered technology helps customer-facing teams capture important customer information, before, during, and after important meetings. 

🔗 https://www.avoma.com/ 

🎥𝗖𝗵𝗲𝗰𝗸𝗼𝘂𝘁 𝗠𝘆 𝗢𝘁𝗵𝗲𝗿 𝗩𝗶𝗱𝗲𝗼𝘀 

➟ 7 creative prospecting tips to stand out in tough financial times | Ep 22 | The Modern SaaS Podcast 

🔗 https://youtu.be/8VAE892WQCw 

➟ Modern Prospecting with LinkedIn Social Selling | Episode 21 | The Modern SaaS Podcast 

🔗 https://youtu.be/YT73xDcWOHY 

𝗙𝗼𝗹𝗹𝗼𝘄 𝗢𝗻 𝗦𝗼𝗰𝗶𝗮𝗹 

➟ Linkedin 🔗https://www.linkedin.com/company/avoma 

➟ Twitter 🔗https://twitter.com/AvomaInc 

#saas #sales #selling 

𝗥𝗲𝗹𝗮𝘁𝗲𝗱 𝗦𝗲𝗮𝗿𝗰𝗵𝗲𝘀: 

sales 

modern saas 

modern sales 

growthmindset